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Acer AO756 Service Manual

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Acer AO756 User Manual
Acer AO756 User Guide
Acer AO756 Online Manual

Text of Acer AO756 User Guide:

  • 1-27 Hardware Specifications and Configurations Supported Resolution (GPU: Include all supported resolution) Bluetooth Interface (N/A) Bluetooth Module Resolution 16 bits 32 bits 640x480p/60Hz 16:9 V V 800x600p/60Hz 16:9 V V 1024x768p/60Hz 16:9 V V 1280x600/60Hz 16:9 V V 1280x720/60Hz 16:9 V V 1280x768/60Hz 16:9 V V 1360x768/60Hz 16:9 V V 1366x768/60Hz 16:9 V V Legend: V = Supported; X = Not su

  • Acer AO756, 4-11 Troubleshooting Internal Microphone Failure If the internal microphone fails, perform the following: Figure 4:7. Internal Microphone Failure 1. Check that the microphone is enabled. Navigate to Start > Control Panel > Hardware and Sound > Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on the Recording tab. 3. Right click on the microphone and select Enable. 4. Select the microphone then click Properties. Select the Levels tab. 5. Increase the volume to the maximum settin

  • Acer AO756, 2-23 System Utilities Clearing the Password Check and BIOS Password Clearing the Password Check The password check can be removed by shorting the “R74” point with a metal instrument. 1. Open the base door. 2. Locate R74 point near the memory module and fan module. 3. Use an electronic conductivity tool to bridge the two points of the jumper. Figure 2:30. R74 Jumper Clear CMOS

  • Acer AO756, 5-33 Service and Maintenance 5. From top to bottom, pry the left side of the upper case to release the latches. Figure 5:42. Removing the Upper Case (2 of 3) 6. Continue to pry to realease the top and bottom side latches. Figure 5:43. Removing the Upper Case (3 of 3) CAUTION: A cable is still connected under the upper case, do not completely lift the upper case.

  • 5-37 Service and Maintenance 3. Attach one M2.03 x 3.0 screw at point (A) and 14 M2.0 x 6.0 screws to the screw holes marked below to secure the upper case to the lower case. Figure 5:48. Securing the Upper and Lower Case Screws 4. With the connector clips down, connect the touchpad cable connector to the mainboard connector with the metallic contacts side u

  • 5-27 Service and Maintenance WLAN Module Removal Prerequisite:  Base Door Removal on page 5-11 1. Locate the WLAN module (see Figure 5:10, page 5-12). 2. Disconnect the main (black) and auxiliary (white) antenna connectors from the WLAN module connectors. Figure 5:33. Disconnecting the Antenna Cables 3. Remove the screw securing the WLAN module. Figure 5:34.

  • Acer AO756, Hardware Specifications and Configurations 1-26 LED 11.6” (Con’t.) Graphics Controller and VRAM (N/A) Item Specification Vendor/Model name CMI N116BGE-L42 Screen Diagonal (mm) 293.8 mm Active Area (mm) 259.125 mm x 146.80 mm Display resolution (pixels) 1366 x 3(RGB) x 768 Pixel Pitch (mm) 0.1875 mm × 0.1875 mm Luminance, wHITE 200 cd/m 2 typ. Contrast Ratio 500 type Response Time 8 ms type / 16 ms max Power Consumption 2.552W (max.) Weight 215 max. Physical Size include bracket (mm) Electrical Interface 1 channel LVDS Viewing Angle (degree) Horizonta

  • 4-3 Troubleshooting Power On Issues If the system does not power on, perform the following: Figure 4:1. Power On Issues Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet. 2. Remove all extension cables between the computer and the outlet. 3. Remove

  • FRU (Field Replaceable Unit) List 6-18 Screw List Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 85KS Black Portuguese Texture KB.I100A.198 Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 85KS Black Spanish Texture KB.I100A.201 Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 85KS Black US w/ Canadian French Texture KB.I100A.209 Keyboard ACER AF1S_A10B AF1S Inter

  • Acer AO756, CHAPTER 5 Service and Maintenance (cont.) Speaker Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-53 Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-55 Keyboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57 Touchpad Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-59 Touchpad Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-61 Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-63 Thermal

  • Acer AO756, FRU (Field Replaceable Unit) List 6-13 TOUCHPAD ASSY-BLACK 60.SGYN2.003 TOUCHPAD ASSY-SILVER 60.SGTN2.002 TOUCHPAD ASSY-RED 60.SGZN2.002 TOUCHPAD ASSY-BLUE 60.SH0N2.002 TOUCHPAD ASSY-SILVER FOR V5-171 60.M3AN2.002 UNILOAD DOOR 60.SGYN2.004 KB SUPPORT PLATE 33.SGYN2.001 HDD BRACKET 33.SGYN2.002 LCD BRACKET R&L 33.SGYN2.003 TBD TBD TBD TBD TBD TBD KEYBOARD Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 84KS Black US International Texture KB.I100A.207 Keyboard ACER AF1S_A10B AF1S Inter

  • Acer AO756, 5-61 Service and Maintenance Touchpad Installation 1. Align and install the touchpad to its bay on the upper case. Figure 5:83. Installing the Touchpad 2. Connect the touchpad cable connector then flip the connector clip down to lock. Figure 5:84. Connecting the Touchpad Cable

  • Acer AO756, 1-15 Hardware Specifications and Configurations System Block Diagram Figure 1:8. System Block Diagram LVDS/eDP Conn.HDMI Conn. LVDS(UMA) TMDS(UMA) CLK=100MHz CLK=33MHz 2.5GB/s x4 DMI x4 100MHz FDI x8 SPI SATA x 6 (GEN2 3.0GT/S ,GEN3 6GT/S) RTC CKT. 3.3V 24MHz CMOS Camera PCI-Express x 8 (PCIE2.0 5GT/s) Dual Channel 2.7GT/s Power On/Off CKT. Touch Pad LPC BUS Processor BANK 0, 1, 2, 3 USB 2.0 conn x1(Option for USB3.0) DC/DC Interface CKT. Sandy Bridge ULV Power Circuit DC/DC 204pin DDRIII-SO-DIMM X2 Intel 1.5V DDRIII 1066/1333 Memory BUS(DDRIII) PCH HD Audio Panther Point-M ENE KB9012 BGA1023 Intel SPI ROM x2 USBx14 3.3V 48MHz SATA HDD Conn. 989p

  • Acer AO756, v Conventions The following conventions are used in this manual: The following typographical conventions are used in this document: • Book titles, directory names, file names, path names, and program/process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program • Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped • User input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in cons

  • Acer AO756, System Utilities 2-26 3. In the dialog shown below, set the following options: • File System: Choose “FAT32” • Format Options: Select “Quick Format” Then, click Start to execute the formatting operation. Figure 2:34. Format USB Flash Disk (2 of 2) 4. Click OK to confirm when the following dialog is shown. Figure 2:35. Confirm Format 5. When formatting is complete, click OK to close the dialog. Figure 2:36. Format Complete

  • Acer AO756, 1-29 Hardware Specifications and Configurations Wireless Module 802.11b/g/n Battery USB Port Item Specification Chipset Qualcomm Broadcomm Data throughput 1 transmitter and 1 receiver allow data rates supporting up to 150 Mbps downstream and 150 Mbps upstream PHY rates. • 802.11g: 54Mbps with fall back of 48, 36, 24, 18, 12, 9, 6Mbps • 802.11b: 11Mbps with fall back rates of 5.5, 2, and 1Mbps • 802.11n: HT20 (800ns GI): (MCS0-MCS7) 6.5M, 13M, 19.5M, 26M, 39M, 52M, 58.5M, 65M Protocol 802.11 a/b/g/n Interface PCI bus (mini PCI socket for wireless module) Item Specification Vendor & Model

  • Acer AO756, 1-21 Hardware Specifications and Configurations LAN Interface Keyboard Item Specification LAN Chipset Broadcom BCM57785XB0KMLG LAN connector type RJ45 LAN connector location RJ45 on the left side Features Supports 10/100/1000BASE-T full-duplex/half-duplex MAC Item Specification Type AF1S Total number of keypads 84-US/85-UK /88-JA Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Features • Phantom key auto detect • Support independent pgdn/pgup keys • Support reverse T cursor keys • Factory configurable different languages by OEM customer

  • Acer AO756, 1-19 Hardware Specifications and Configurations CPU Fan True Value Table (Tj=100) System Memory CPU Temp Fan Speed (RPM) SPL Spec (dBA) 50 3400 25 57 3700 28 64 4100 31 71 4700 34 78 5200 37 85 5400 40 Pro-hot: On= 99°C; OFF= 91°C OS shut down at 100 °C; H/W shut down at 92 °C Item Specification Memory controller Intel Sandy/IVY Bridge Processor Memory size N/A DIMM socket number x 2 Socket Channel A DIMM 1 Channel B DIMM 2 Supports memory size per socket 1GB/2GB/4GB Supports maximum memory size Total 8GB Supports DIMM type SODIMM Supports DIMM Speed DDR3 1066/1333 Support DIMM voltage 1.5V Supports DIMM package DDR3 SODIMM 204 Pin

  • Acer AO756, FRU (Field Replaceable Unit) List 6-5 Lower Case Assembly Figure 6:2. Lower Case Assembly Exploded Diagram Table 6:2. Lower Case Assembly Exploded Diagram No. Description P/N 1 UNILOAD DOOR 60.SGYN2.004 2 LOWER CASE 60.SGYN2.002 1 2

  • Acer AO756, 1-13 Hardware Specifications and Configurations Windows Key The table below shows the different functions that Windows key combinations can do: Table 1:2. Windows Key Combinations Key Combination Description Opens or closes the Start menu. + <R> Opens the Run dialog box. + <M> Minimizes all windows. <Shift> + + <M> Undo immunize all windows. + <F1> Shows the help window. + <E> Opens Windows Explorer. + <F> Searches for a file or folder. + <D&g

  • Acer AO756, 2-25 System Utilities Crisis Utility SOP When to Use the Crisis SOP • When the system hangs while updating BIOS • When power failure occurs and the system shuts down while updating BIOS • When the system cannot boot normally after updating BIOS (e.g. a black screen appears without a POST logo, etc.) Creating a USB Flash Crisis Disk To create a Crisis USB flash disk, perform the following: 1. On a machine with Windows OS, plug in the USB flash disk. 2. Launch Windows Explorer and search for the USB flash disk. Right-click on the USB disk, and select Format to format the USB disk. Figure 2:33. Format USB

  • Acer AO756, Service and Maintenance 5-42 3. Connect the following to the mainboard connectors: • LVDS cable connector (A) • DC-In cable connector (B) • Speaker cable connector (C) • IO board cable connector (D) • LED board cable connector (E) Figure 5:55. Connecting the Cable Connectors 4. Install the upper case (see Upper Case Installation on page 5-36). Table 5:13. Mainboard Screw Screw Name Screw Type Quantity M 2.0 x .3.0 1 A C B D E

  • Acer AO756, Troubleshooting 4-14 2-in-1 Card Function Test Failure If the 2-in-1 card function fails, perform the following: Figure 4:10. 2-in-1 Card Function Failure Start Swap M/B Card read conn well solder Card read Chip ok Repair the Card read conn OK NG Swap M/B card read Chip OK OK NG

  • Acer AO756, CHAPTER 8 Online Support Information Online Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

  • Acer AO756, Service and Maintenance 5-96 WLAN Antenna (Auxiliary) Removal Prerequisite:  LCD Panel Brackets Removal on page 5-88 1. Remove the auxiliary antenna cable from the guides on the LCD cover. Figure 5:142. Removing the Auxiliary Antenna (1 of 2) 2. Remove the auxiliary antenna cable from its slot on the LCD cover. TIP: Slightly move the microphone cable to detach its adhesives on the auxiliary antenna. Figure 5:143. Removing the Auxiliary Antenna (1 of 2)

  • Acer AO756, 5-67 Service and Maintenance 3. Remove the WLAN antenna cables from the guides on the lower case. Figure 5:92. Removing the WLAN Antenna Cables 4. Remove the four (4) screws securing the LCD hinges to the lower case. Figure 5:93. Removing the LCD Module Screws

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