Lifeline Vi+ Operation & User’s Manual

Text of Lifeline Vi+ User Guide:

• Lifeline Vi+, The pendant has the below features: Your Lifeline Vi+ home unit The Lifeline Vi+ home unit is the heart of the Lifeline at Home system, enabling you to contact our monitoring centre 24 hours a day should you need help. The home unit needs to stay plugged into a power socket and telephone socket at all times to work properly. Your MyAmie pendant The MyAmie pendant works with your home unit. Pressing the button from anywhere in your home or garden will activate the home unit and alert our monitoring centre. Please try to remember to wear your pendant all the time, either on your wrist or around your neck

• Lifeline Vi+, Using the home unit Making an alarm call Press the red button on the home unit or the pendant. The home unit will announce ‘Do not worry your alarm telephone is dialling for assistance’ and you will hear several tones as the unit dials. The call will then be answered by an operator at the monitoring centre, who will talk to you to find out how best to help you. The operator might then contact a family member, keyholder or the emergency services. Cancelling an alarm call If you press the red alarm button by accident you can press the green cancel button on the home unit. You may only cancel an

• Home/Away button (yellow) Home unit status Yellow light on Away mode Unlit Home mode Flashing (every 4 seconds) Running on battery (if in away mode) Status light (green/red) Home unit status Green light on Normal mode Red light flashing (every 4 seconds) Low battery Red light flashing (every second) Telephone line disconnected Red/Green flashing Radio blocking detected Ala

• Lifeline Vi+, Announcement What to do ‘Warning – telephone line disconnected’ Check the home unit is plugged into a working telephone socket. ‘Warning – there is no mains power’ Check the home unit is plugged into a working electrical socket. ‘Warning – battery low’ Check the home unit is plugged into a working electrical socket. ‘The mains power is restored’ Nothing, power has been reconnected to the home unit. ‘Test reminder – please press personal trigger’ Press your pendant and follow the next announcement. ‘Press the green cancel button to complete the test’ Press the cancel button on the home unit, the unit will then announce ‘Test completed

• Lifeline Vi+, Help and advice Do • Wear your pendant at all times. • Test your home unit on a regular basis by pressing the red button on the home unit or on the pendant, once a month. • Keep the home unit connected to the mains power at all times. • Dust the home unit/pendant with a soft cloth which can be slightly moistened with a gentle detergent if required. “Having this support around me means a lot, especially having had 2 new hips and a new knee. It gives me confidence to get on with my life. I would thoroughly recommend it!” Margaret

• Lifeline Vi+, Don’t • Expose the home unit to water or other liquids. • Connect cables other than those supplied with the home unit. • Move objects close to the home unit that either; create lots of noise, heat, or are made of metal such as a televisions, radios, washing machines, microwaves, WiFi routers, mobile phones, laptops etc.

• Battery information All batteries should be disposed of in accordance with the latest legislation. Technical Details Weight: 572g (939g packaged) Dimensions: 185mm x 122mm x 41mm (WxLxD) Mains power: 230v ac 13A electrical socket (3 Watts) Stand-by battery: 1200mAhr capacity (continually internally charged) Back-up time: 40 hours of stand-by operation with one 30 minute alarm call (mini

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