IronKey Workspace W700-SC Operation & User’s Manual

Text of IronKey Workspace W700-SC User Guide:

• IronKey Workspace W700-SC, Booting your device on a Macintosh 19 BOOTING FROM A USB DRIVE IronKey Workspace W700-SC User Guide 3. Turn on the computer and immediately hold the Option key (Alt key on a non-Mac keyboard) to open the Startup Manager. 4. In the Startup Manager, select the USB Windows device option. If there are two USB options, choose the option that says “Windows”. Otherwise, if only one USB option dis plays, such as “EFI Boot” choose that one. 5. In the Workspace Preboot environment, if your Mac model requires you to use the alternate reboot method (see “Imation support f

• IronKey Workspace W700-SC, Viewing device information 28 USING MY W700-SC DEVICE IronKey Workspace W700-SC User Guide 3. Type the message in the Unlock Message field. Your message text must fit in the space provided (approx- imately 7 lines and 200 characters). VIEWING DEVICE INFORMATION You can find specific information about your device, such as the model and serial number, software and firmware version from IronKey Control Panel. To view device details 1. In Ir onKey Control Panel, click the Settings button on the menu bar. 2. Click De vice Info in the left sidebar. Device information will display on the right. Tip: Click Copy to copy the device information to the clipboard for pasting in an e-mail messag

• Booting your device on a Macintosh 18 BOOTING FROM A USB DRIVE IronKey Workspace W700-SC User Guide To boot Windows To Go one-time only 1. Shut down the host computer if it is not already turned off. 2. Plug the IronKey Workspace device into USB port of the host computer. 3. Turn on the computer and press the hotkey to open the Boot menu. This is a very fast step. You have only a few

• IronKey Workspace W700-SC, Installing Boot Camp support drivers 38 APPENDIX 1: IMATION SUPPORT FOR MACINTOSH IronKey Workspace W700-SC User Guide 4. In the Startup Manager, select the USB Windows device option. If there are two USB options, choose the option that says “Windows”. Otherwise, if only one USB option dis plays, such as “EFI Boot” choose that one. 5. In the Workspace Preboot environment, if your Mac model requires you to use the alternate reboot method (see Table 4 on page 34), click Opt ions and click to clear the Use default reboot behavior check box. Click Us e alternate reboot method, and then click Back. 6. In the Workspace Preboot environment, type the Smar

• IronKey Workspace W700-SC, Level of support for Mac models 35 APPENDIX 1: IMATION SUPPORT FOR MACINTOSH IronKey Workspace W700-SC User Guide MacBook Pro (Retina, Mid 2012) Software OS X 10.8.5 Level 2 5.1.5621 After you authenticate in the Preboot environment and unlock the device, the Startup Manager may not recognize the device when you reboot. If this occurs, select the Mac hard drive, go to the Welcome screen, and then choose Restart (or click the Apple menu and choose Restart, if there is no password to login). Im

• IronKey Workspace W700-SC, Manually configuring the host computer 16 BOOTING FROM A USB DRIVE IronKey Workspace W700-SC User Guide 6. The Startup Assistant will check the host computer’s registry to verify that the system configuration is supported. If the system is supported, click Configure to start the process. If the system does not meet the requirements, the Configure button will appear dimmed and you will receive a status message that indicates the system is not supported. Unsupported host computers must be manually configured, see “Manually configuring the host computer” on page 8. 7. When

• IronKey Workspace W700-SC, Starting IronKey Control Panel 11 ABOUT IRONKEY CONTROL PANEL IronKey Workspace W700-SC User Guide STARTING IRONKEY CONTROL PANEL For managed devices, you can start IronKey Control Panel from the application partition in non-boot mode or from the taskbar when booted in Windows To Go. Non-boot mode Make sure that you have HID Global’s ActiveID ® ActivClient ® software installed on the host computer so that it is available when you start the Control Panel in non-boot mode. In non-boot mo

• IronKey Workspace W700-SC, Downloading Boot Camp Support Software 40 APPENDIX 1: IMATION SUPPORT FOR MACINTOSH IronKey Workspace W700-SC User Guide 4. Follow the instructions in the Install wizard. You may have to reboot the computer following the install process. Make sure to hold the Option key to open the Startup Manager and choose the USB device. DOWNLOADING BOOT CAMP SUPPORT SOFTWARE There are two versions of Boot Camp 5.1 Support Software. You should download the version required by the Mac model that you will use to boot the device. For a list of Boot Camp requirements by Mac model, see  http://support.apple.com/kb/HT5634. If you will use your device on several Mac models with different Boot Camp 5.1 r

• 29 IronKey Workspace W700-SC User Guide TROUBLESHOOTING The following tips and frequently asked questions are available to help you use your device. How secure are IronKey Workspace W700-SC devices? W700-SC devices are protected with AES 256-bit hardware-encryption just as our Secure Portable Storage devices. They also have FIPS-140-2 Level 3 certification. How d

• IronKey Workspace W700-SC, 3 IronKey Workspace W700-SC User Guide CONTENTS About my IronKey Workspace W700-SC device 4 Features and benefits 4 Host computer requirements 5 Device management 5 Device security 6 Device specifications 7 Recommended best practices 8 Other resources 9 About IronKey Control Panel 10 Starting IronKey Control Panel 11 Booting from a USB drive 14 Running the Startup Assistant 14 Manually configuring the host computer 16 Performing a one-time boot operation 17 Booting your device on a Macintosh 18 Using my W700-SC device 20 Activating a managed device on first-time use 20 Starting Windows from the device 23 U

• IronKey Workspace W700-SC, Updating device software 26 USING MY W700-SC DEVICE IronKey Workspace W700-SC User Guide 6. When the IronKey Control Panel appears, click Lock and shut down the host operating system. The device is now ready to boot into Windows To Go using the new smart card. Follow the procedure “Starting Win- dows from the device” on page 23. UPDATING DEVICE SOFTWARE You can update software and firmware on your device using signed updates that are verified in hardware before they are loaded. Updating your device allows you to take advantage of new upgrades as they become available. You cannot update yo

• IronKey Workspace W700-SC, Resolving boot issues 32 TROUBLESHOOTING IronKey Workspace W700-SC User Guide 3. Tap or Click the Change settings that are currently unavailable. 4. If prompted by UAC, then tap or click Yes . 5. Under Sh utdown settings, click to clear the Turn on fast startup box, and tap or click Save changes.

• IronKey Workspace W700-SC, 4 IronKey Workspace W700-SC User Guide ABOUT MY IRONKEY WORKSPACE W700-SC DEVICE IronKey Workspace W700-SC is a trusted, FIPS 140-2 Level 3 certified, secure USB flash drive that features XTS-AES 256-bit hardware encryption. Certified by Microsoft as a Windows To Go device, your W700-SC is a secure, personal workspace. It is capable of using all host system resources on host computers that are certified to run Microsoft Windows ® 7.0 and higher, and qualified Mac computers. Additionally, the W700-SC supports device authentication using a smart card. When paired with your device, you can securely unlock your work

• IronKey Workspace W700-SC, 20 IronKey Workspace W700-SC User Guide USING MY W700-SC DEVICE When you first receive a provisioned device, your administrator should provide the following information: • Indicate whether your device is configured for management by an IronKey Enterprise Management System—If your device will be managed, you will receive an activation code. You must activate the device before you start Windows To Go for the first time. For more information, see Activating a managed device on first-time use. • Smart card PIN—This code is required to unlock the device in the IronKey Workspace Preboot envi- ronment

• IronKey Workspace W700-SC, Managing my online account (managed devices only) 44 APPENDIX 2: ADMIN USERS IronKey Workspace W700-SC User Guide 2. Click Account in the left sidebar, and then click Manage Account Settings. 3. The Admin Console in the IronKey Enterprise Management System will open in a Web browser. To edit a device nickname 1. L og on to your online account in IronKey Control Panel.

• IronKey Workspace W700-SC, Device security 6 ABOUT MY IRONKEY WORKSPACE W700-SC DEVICE IronKey Workspace W700-SC User Guide Figure 2: Devices managed by an IronKey Enterprise Management System Users with managed devices Administrators manage devices using the Admin Console in the IronKey Enterprise Management System User management Use the IronKey Control Panel application to manage your device preferences. If your device is managed by an IronKey Enterprise Management System, the IronKey Control Panel allows the device to connect to the management system. Using the Control Panel, you can activate your device with the management system and download device software updates. F

• IronKey Workspace W700-SC, Installing Boot Camp support drivers 39 APPENDIX 1: IMATION SUPPORT FOR MACINTOSH IronKey Workspace W700-SC User Guide 4. Important: After you copy the files, safely eject the USB flash drive that contains the Boot Camp 5.1 Sup- port Software. If you do not eject the drive, the Star tup Manager will not open when you reboot the com- puter in step 8. 5. Double-click th e Boot Camp folder, and then double-click the setup.exe file to start the Boot Camp install process. 6. When prompted to allow changes, click Yes and follow the on-screen instructions. 7. Important: Do not cli ck the Cancel button in any of the installer dialog boxes. Installation may take a few minutes. Do n

• IronKey Workspace W700-SC, Managing your Smart Card and PIN 25 USING MY W700-SC DEVICE IronKey Workspace W700-SC User Guide 4. Open a file manager, double-click the IronKey.exe file from the IronKey Workspace drive. 5. Type a SmartCard PIN and confirm it, and then click Continue. The new smart card will be paired with the device.

• IronKey Workspace W700-SC, Copyright 2015 Imation Corp. All rights reserved. Imation and Imation logo, IronKey and IronKey logo, and “PC on a Stick” are trademarks of Imation Corp. All other trademarks are the property of their respective owners. Imation Enterprises Corp. 1 Imation Way Oakdale, MN 55128-3414 USA www.imation.com 7/17/15 IK-W700SC-USR01-1.0 NOTE: Imation is not liable for technical or editorial errors and/or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing or use of this materi

• IronKey Workspace W700-SC, Managing my online account (managed devices only) 43 APPENDIX 2: ADMIN USERS IronKey Workspace W700-SC User Guide 8. You will be prompted to provide an e-mail address for an online account. Type the address and click Con- tinue. ( Online accounts are required for Admin users). A message prompt will appear indicating that an e-m ail has been sent to you. Follow the instructions in the e-mail to set up your online account; this includes creating a “secret question”. 9. Onc e you have set up your online account, click OK in the message prompt to proceed with the device setup. 10. Onc e the device is initialized and paired with the smart card, it is now ready to use. When d

• Recommended best practices 8 ABOUT MY IRONKEY WORKSPACE W700-SC DEVICE IronKey Workspace W700-SC User Guide Designed and Assembled in the U.S.A. * Some space is required for Windows To Go software. Windows 8.1 Enterprise is not included or preloaded on the device. RECOMMENDED BEST PRACTICES The following list provides tips on how to use your device to maximize safety

• IronKey Workspace W700-SC, 34 IronKey Workspace W700-SC User Guide APPENDIX 1: IMATION SUPPORT FOR MACINTOSH IRONKEY WORKSPACE APPLICATIONS The IronKey Control Panel, installed on the application drive (accessible in non-boot mode), allows you to activate a managed device and update firmware and software on the device. Device updates must be run in Windows. You cannot update your device on a Mac. The IronKey Control Panel application automatically runs as part of the Windows To Go operating system, whether running on a Mac or a Wi

• Starting Windows from the device 23 USING MY W700-SC DEVICE IronKey Workspace W700-SC User Guide STARTING WINDOWS FROM THE DEVICE If your device is managed, make sure you have activated the device with the IronKey Enterprise Management System before you start Windows for the first time. For more information, see “Activating a managed device on first-time use

• IronKey Workspace W700-SC, 10 IronKey Workspace W700-SC User Guide ABOUT IRONKEY CONTROL PANEL The IronKey Control Panel is software that lets you manage your device. You can run the Control Panel when you are booted into the host operating system or when booted in Windows To Go. The Control Panel lets you edit your device preferences and view device information, such as the software or firmware version. For managed devices, IronKey Control Panel also lets you activate the device (on first-time use) and download and install device software updates. Users with administrative privileges can also use t

• IronKey Workspace W700-SC, Managing my online account (managed devices only) 45 APPENDIX 2: ADMIN USERS IronKey Workspace W700-SC User Guide 2. Click the My IronKeys tab, and then click the Edit button beside the device whose nickname you want to change. 3. T ype a new nickname in the box and click the Save button. To manage your online account settings 1. L og on to your online account in IronKey Control Panel. 2. Click the My Account tab. 3. The following table describes tasks that you can perform in your online account. Tabl e 4: List of tasks available for you

• Activating a managed device on first-time use 22 USING MY W700-SC DEVICE IronKey Workspace W700-SC User Guide 7. Type the smart card PIN, and then click Continue. 8. Once the device is initialized and paired with the smart card, it is now ready to use. When device setup is complete, the IronKey Control Panel will appear. 9. Click the Lock button and shut down the host opera

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