Duke 959R Operator's Manual

Text of Duke 959R User Guide:

• Duke 959R, 38 184981 DUKE Model 959R Soft Serve Freezer Dispensed product too soft. (Product temperature above 19°F [-7.2°C] ) 1. Blades installed upside down. 1. Install properly – at side to cylinder wall. 2. Dirty or blocked condenser, restricted air ow. 2. Unblock condenser or have cleaned by your local service company. 3. Component failure. 3. Contact your local service company. 4. Leak in refrigeration system resulting in little or no refrigeration. 4. Contact your local service company. Mix leaking at disp

• Duke 959R, 39 184981 DUKE Model 959R Soft Serve Freezer 12 Troubleshooting Charts – continued Product dispenses slowly out of dispensing head. 1. MTS pressure too low. 1. Contact your local service company. 2. Product too cold. 2. Check product temperature. Should be 18°F (-7.8°C). See Dispensed Product Too Hard. 3. Low overrun. 3. Check air meter. If plugged, clean. See No Air (Overrun). 4. Wrong rotation on beater. 4. Have an electrician correct rotation to clockwise as viewed from the front of the fr

• Duke 959R, 34 184981 DUKE Model 959R Soft Serve Freezer 11 Routine Maintenance – continued MONTHLY 1. Test Head Switch The head switch feature is designed to prevent the beater shaft from being accidentally activated. It is essential that the proper operation of this switch be veried on a routine basis. Use the following instructions to test for proper operation: A. Be sure all switches are in the “OFF” position. B. Disconnect the main power supply. The freezer may have more than one disconne

• Duke 959R, 184981 15 DUKE Model 959R Soft Serve Freezer CAUTION Make sure freezer is depressurized before proceeding. Safety Information This freezer uses pressure to assure consistent product quality. It is important for your safety that the freezer is depressurized slowly and completely whenever the freezer is to be drained, disassembled, cleaned, or serviced. The safety instructions in this manual will remind you when to check to make sure the freezer is depressurized. When you see this CAUTION statement the following steps should be taken:

• Duke 959R, 11 DUKE Model 959R Soft Serve Freezer 184981-01 Use only original or authorized replacement parts with this freezer. Use of unapproved parts will void warranty. Figure 9 Air Cooled Remote Condenser Item Part No. Description * ............ HC116781-02 ..Condenser-Assy. 2 Hp Remote (Complete) 1 ...........HC117207 .......Cover-Assy. Condenser 2 ...........HC155101-C ...Condenser-Air Ried 3 ...........HC138465 .......Shroud-Fan 4 ...........HC150732 .......Box-Electric 2-3/4 x 4-1/2 x 2 5 ...........HC15073

• Duke 959R, iv DUKE Model 959R Soft Serve Freezer 184981 SAFETY FIRST! Follow these four steps to safety .... WARNING DANGER DANGER When you see this symbol on your 959R or in this manual, be alert to the potential for personal injury. Follow recommended precautions and safe operating practices. The signal words — DANGER, WARNING and CAUTION — are used with the safety alert symbol. (DANGER decals on the freezer may or may not have the safety alert symbol, but the message is the same.) Decals with the words DANGER, WARNING, or CAUTION appear on the 959R. DANGER identies the most serious

• 184981 23 DUKE Model 959R Soft Serve Freezer 7. Assembly – continued The bushing will slide on one way only. 6. See gure 7-4. Install and lubricate the O-rings (3 & 4) (see O-ring Chart, Replacement Parts Manual) on the dispensing spigots (2) and insert spigots into the head (1). Check by turning the spigots side-to-side, making sure they move freely. 7. Install and lubr

• Duke 959R, Alphabetized Parts List for Model 959R * As Required ** Items Included In O-Ring Kit No. 115538 *** LH or RH — Left or right hand is determined as you face the front of freezer. NLA = No Longer Available WC = Water Cooled ACR = Air Cooled Remote SN = Serial Number Important: All parts shown are for standard models designed for 230V/1PH/60HZ or 203–230V/3PH/60HZ. PART PART SERIAL NUMBER DESCRIPTION NUMBER QTY (FROM – TO) Twin Twist Soft Serve Freezer Model 959R 17 184981-01 11/13 Use only original or authorized replacement parts with this

• 184981 9 DUKE Model 959R Soft Serve Freezer 1.) HEAD: Encloses the freezing cylinder and provides an opening for product to be dispensed. NOTE: Beater motors will not operate with the head removed from the freezer. 2.) SPIGOT - ASSEMBLY: Seals the product opening in the head when closed. Allows product to ow when open. 3.) O-RING - SPIGOT: Seals the spigot in the head. Must be l

• Duke 959R, 184981 27 DUKE Model 959R Soft Serve Freezer 8.3 Dispensing Product 5. For shakes, large sundaes, oats and other similar products, this practice of drawing off a small amount into a separate container is not necessary and should be discouraged. 6. Observe the level of mix throughout the day to avoid running out of product in the mix containers or bags. 7. Periodically check the temperature and overrun of product (see section 10.3, 10.4) and make sure it is within the specied limits.

• Duke 959R, 40 184981 DUKE Model 959R Soft Serve Freezer Poor or slow product recovery. 1. Dirty or blocked condenser, restricted air ow – high ambient temperature. 1. Have condenser cleaned by your local service company; lower ambient temperature. 2. Thermostat cut-in point out of adjustment or malfunctioning. 2. Contact your local service company. 3. Defective condenser fan motor (air cooled) 3. Contact your local service company. 4. Component or compressor failure. 4. Contact your local service company. 12 Troubleshooting Charts – continued PROBLEM PROBABL

• Duke 959R, QUALITY PARTS PROTECT YOUR EQUIPMENT REPLACEMENT PARTS MANUAL With Illustrations TWIN TWIST SOFT SERVE FREEZER MODEL 959R 184981-01 - 11/13 Keep your freezer in excellent condition. AlwAys contAct H. c. duKe And son for replAcement pArts.

• Duke 959R, 5 DUKE Model 959R Soft Serve Freezer 184981-01 Use only original or authorized replacement parts with this freezer. Use of unapproved parts will void warranty. Item Part No. Description 1 ............... HC150074 ........... Timer-DOM .5-3 SEC 24-240VAC 2 ............... HC121113 ........... Kit-Assy O.L. RF38 6.3-10 A (3 Phase) HC150069 ....... Relay-Overload RF38 6.3-10A HC121090 ....... Lever-Assy. Reset RF38 LONG HC121077 ....... Lever-Assy. Reset RF38 2A ............. HC121114 ........... Kit-Assy O.L. RF38 9-1

• Duke 959R, Alphabetized Parts List for Model 959R * As Required ** Items Included In O-Ring Kit No. 115538 *** LH or RH — Left or right hand is determined as you face the front of freezer. NLA = No Longer Available WC = Water Cooled ACR = Air Cooled Remote SN = Serial Number Important: All parts shown are for standard models designed for 230V/1PH/60HZ or 203–230V/3PH/60HZ. PART PART SERIAL NUMBER DESCRIPTION NUMBER QTY (FROM – TO) Twin Twist Soft Serve Freezer Model 959R 19 184981-01 11/13 Use only original or authorized replacement parts with this freezer. Use of unapproved p

• Duke 959R, 184981 1 DUKE Model 959R Soft Serve Freezer 2 Note to Installer This freezer must be installed and serviced by a qualied service technician in accordance with the installation instructions. After installation the warranty registration card must be completed and returned to validate warrranty. 1 Introduction The 959R Freezer is designed to produce DQ soft serve ice cream or DQ frozen yogurt, with a product serving temperature of 18 to 19ºF (-8 to -7ºC). Use of other products in this machine is considered misuse (see Warranty.) This manual has been prepared to assist in the training of personnel on the proper operation and general maintenance of your Duke free

• Alphabetized Parts List for Model 959R * As Required ** Items Included In O-Ring Kit No. 115538 *** LH or RH — Left or right hand is determined as you face the front of freezer. NLA = No Longer Available WC = Water Cooled ACR = Air Cooled Remote SN = Serial Number Important: All parts shown are for standard mode

• Duke 959R, 184981-01 12 DUKE Model 959R Soft Serve Freezer Use only original or authorized replacement parts with this freezer. Use of unapproved parts will void warranty. Accessories Part No. Description HC196103 ................. Bottle-Wash 500ML HC158009 ................. Brush-4" Cylinder w/o Handle (Use with HC15012 Handle) HC158022 ................. Brush-1/4" Dia. 2 LG 6-1/2" Overall Length HC158026 ................. Brush-1" Dia. 12" Long HC158077 ................. Brush-9/16" Dia. w/36"

• Duke 959R, Alphabetized Parts List for Model 959R * As Required ** Items Included In O-Ring Kit No. 115538 *** LH or RH — Left or right hand is determined as you face the front of freezer. NLA = No Longer Available WC = Water Cooled ACR = Air Cooled Remote SN = Serial Number Important: All parts shown are for standard models designed for 230V/1PH/60HZ or 203–230V/3PH/60HZ. PART PART SERIAL NUMBER DESCRIPTION NUMBER QTY (FROM – TO) Twin Twist Soft Serve Freezer Model 959R 184981-01 11/13 22 Use only original or

• Duke 959R, Alphabetized Parts List for Model 959R * As Required ** Items Included In O-Ring Kit No. 115538 *** LH or RH — Left or right hand is determined as you face the front of freezer. NLA = No Longer Available WC = Water Cooled ACR = Air Cooled Remote SN = Serial Number Important: All parts shown are for standard models designed for 230V/1PH/60HZ or 203–230V/3PH/60HZ. PART PART SERIAL NUMBER DESCRIPTION NUMBER QTY (FROM – TO) Twin Twist Soft Serve Freezer Model 959R 25 184981-01 11/13 Use only original or a

• Duke 959R, 32 184981 DUKE Model 959R Soft Serve Freezer 10.7 Overrun Adjustment 10.8 Rerun After making an adjustment of the pump to correct any overrun variation, allow at least one full cylinder of product to be dispensed prior to taking another reading and making any further corrections to the pump settings. If you have any problems with the above procedure, contact the seller or manufacturer of the pump and/ or International Dairy Queen ® Equipment Division Service Department. For further information contact the Service Department of H. C. Duke & Son, phone (309) 755-4553 or (800) 755-4545.

• Duke 959R, Alphabetized Parts List for Model 959R * As Required ** Items Included In O-Ring Kit No. 115538 *** LH or RH — Left or right hand is determined as you face the front of freezer. NLA = No Longer Available WC = Water Cooled ACR = Air Cooled Remote SN = Serial Number Important: All parts shown are for standard models designed for 230V/1PH/60HZ or 203–230V/3PH/60HZ. PART PART SERIAL NUMBER DESCRIPTION NUMBER QTY (FROM – TO) Twin Twist Soft Serve Freezer Model 959R 184981-01 11/13 18 Use only original or authorized replacement parts with this freezer.

• 12 184981 DUKE Model 959R Soft Serve Freezer 5 Operator Controls A. “CLEAN” (Left Position) - This position operates the beater only (no refrigeration). Always use this position for cleaning and sanitizing procedures. B. “OFF” (Center Position) - In this position the beater motor and refrigeration system will not opera

• Duke 959R, 184981 19 DUKE Model 959R Soft Serve Freezer CAUTION Electrical shock hazard. Do not splash water on switches or allow water to ow onto electrical components inside the machine. CAUTION To prevent bacteria growth, remove ALL O-rings when disassembling for cleaning. Failure to do so could create a health hazard. NOTE: It is your responsibility to be aware of, and conform to, the requirements for meeting federal, state and local laws concerning the frequency of cleaning and sanitizing the freezer. IDQ requires cleaning and sanitizing the

• Duke 959R, 184981 11 DUKE Model 959R Soft Serve Freezer The part name and description below in gure 4-3 may be used with this freezer. Accessory Figure 4-3 Duke Remote Mix Transfer System (RMT) REMOTE MIX TRANSFER (RMT) SYSTEM with Shelf (Accessory) Transfers mix and air from cooler to the freezing cylinder. See RMT manual. 4 Part Names and Functions – continued

• Duke 959R, 184981 33 DUKE Model 959R Soft Serve Freezer 11 Routine Maintenance H. C. Duke & Son, Inc. recommends the following schedule to help maintain your freezer in like- new operating condition, as well as help protect your investment. Take the time to learn and perform these routine procedures and receive in return many years of valuable service from your freezer. Protect your investment! WEEKLY 1. Carefully inspect all parts for wear, including, seals, O-rings, mix tubes, and blades. Replace as required. Replace blades if worn 3/16” or more. 2. Che

• Duke 959R, 184981 29 DUKE Model 959R Soft Serve Freezer 10 General Information 10.1 Dairy Queen ® Mix 10.2 Checking the Frozen DQ ® Product much like silk. If the product appears “wet” or “slick” then it is usually an indication that the temperature is too high. If the product appears pockmarked and soft, it may be an indication of too much overrun. If the product appears grainy and hard, it is an indication of either too low overrun or too low temperature. In any of the above cases, alway

• Duke 959R, 24 184981 DUKE Model 959R Soft Serve Freezer 8 Start-up Instructions N OTE: It is your responsibility to be aware of, and conform to, the requirements for meeting federal, state and local laws concerning the frequency of cleaning and sanitizing the freezer. IMPORTANT: Never let the sanitizer remain in the freezer for more than 15 minutes. 1. Wash and sanitize your hands and forearms. 2. Use warm water (100° to 110°F — continued 8.1 Sanitizing CAUTION To prevent bacteria growth, use only approved s

Related Products and Documents (Freezer):

Comparable Devices:

Similar Resources:

• KRATOS 69K-766 (18 pages) 8/24/2018 PK SERVICE, INSTALLATION AND OPERATION MANUAL For AUTHORIZED PARTS or TECHNICAL SERVICE, please contact: 1-887-368-2797 7750 Georgetown Road, Indianapolis, IN 46268 USA Phone: (317) 634-2550 69K-766 W/1 DOOR 69K-764 W/2 DOOR 69K-753 W/2 DOOR UNDERCOUNTER FREEZERS PLEASE READ CAREFULLY …

• Master Bilt IG 209C (2 pages) ITEM NO. ______________________________________________________PROJECT ______________________________________________________LOCATION _____________________________________________________DATE _________________________ QTY. ___________________________908 Highway 15 North • New Albany, MS 38652PHONE: 800-647-1284 or 662-534-9061 • FAX: 800-232-3966 or 662 …

• Frigidaire FFU17F5HB - 16.7 Cu. Ft. Upright Freezer (12 pages) READ AND SAVE THESE INSTRUCTIONSProduct Registration 24-53-42-345-77-8910-1112Energy Saving IdeasImportant Safety InstructionsFirst StepsSettingthe Temperature ControlFreezer Optional FeaturesCare and CleaningPower Failure/Freezer FailureAvoid Service ChecklistWarrantyFreezerUse&Care Manual297245700 (Mar 2008) …

• Haier HCM050WA (31 pages) }{CM050WAdoc 10/22/01 11:21 AM Page 1What The World Comes Home To TMManuaJDefrostDeDesconge_arManualmenteUserManualHCM050WAChestFreezersM,nualdeU,uarioHCM050WACongeladoresdeCol're …

• Hussmann F2XLG (29 pages) F2 Frozen Meatand SeafoodWall MerchandiserNSF®CertifiedInstallation & Operation ManualShipped With Case Data SheetsP/N 424382A..Impact SeriesFebruary 2001Merchandisers®IMPORTANT!Keep in store for future reference. …

• V-ZUG Magnum 2 60i eco (36 pages) Installationsanleitung | Notice d’installationIstruzioni d'installazione | Installation instructionsMagnum 2 60i eco | Jumbo 60i | Iglu 60i | Ideal 60iKühl- und Gefriergerät | réfrigerateur et congelateurFrigorifero e congelatore | Refrigerator and freezer …

Comments, Questions and Opinions: