Dell Thunderbolt Dock TB15 Operation & User’s Manual
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Symptoms Suggested solutions 10. PXE boot on dock does not function. • If your BIOS has an integrated NIC page, please select Enabled w/PXE. • If your BIOS has an USB/Thunderbolt Configuration page, please make sure the following options are checked: • 1. Enable USB Boot Support • 2. Enable Thunderbolt Boot Support 11. USB Boot does not function. • If your BIOS has an USB/Thunder
Dell Thunderbolt Dock TB15, 2 Package Contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something is missing. Docking Station with Thunderbolt 3 (Type-C) cable 180 W / 240 W Power Adapter Power Cord Quick Setup Guide (QSG) 5
Dell Thunderbolt Dock TB15, 8 LED Status Indicators Power Adapter LED Table 1. Power Adapter LED indicator State LED Behavior Connected Solid White Docking Status Indicator Table 2. Docking Station LED Indicators State LED Behavior Connected Solid White Table 3. RJ-45 LED Indicators Link Speed Indicators Ethernet Activity Indicator 10 Mb = Green Yellow Flashing 100 Mb = Orange 1 Gb = Green + Orange 17
Dell Thunderbolt Dock TB15, 6 Important Information You must update your computer’s BIOS and the Dell Docking Station drivers to the latest versions available at www.dell.com/support before using the docking station. Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally. NOTE: Please see Display Resolution Table for more information on maximum resolution capacity. Updating the Dell Thunderbolt Dock TB15 driver set To fully support the new generation Dell Thunderbolt Dock TB15, it is highly recommended to install the following BIOS/Drivers on a 64–bit Windows operating system. 1. Go to
Dell Thunderbolt Dock TB15, 9 Configuring the Intel HD Graphics Utility If connecting two displays, follow these steps: 1. Click the icon list on the task bar. 2. Click the Intel HD Graphics utility on your taskbar as shown here. 3. Click Graphics Properties. 18
Dell Thunderbolt Dock TB15, 1 Introduction The Dell Thunderbolt Dock TB15 is a device that links all your electronic devices to your laptop computer using Thunderbolt 3 (Type-C) cable interface. When you connect the laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen displays without having to plug each one into the laptop. CAUTION: You must update your computer’s BIOS and the Dell Docking Station drivers to the latest versions available at www.dell.com/support before using the docking station. Older BIOS versions and drivers could result in th
Dell Thunderbolt Dock TB15, Contents 1 Introduction...........................................................................................................4 2 Package Contents ................................................................................................5 3 Hardware Requirements .....................................................................................7 4 Identifying Parts and Features ...........................................................................8 5 Input/Output (I/O) Connectors........................................................................11 6 Important Information..........
Dell Thunderbolt Dock TB15, 13 Display Resolution Table Table 5. Display Resolution Table Thunderbolt or Universal cable with TBT (Default) Single Display (maximum resolution) Dual Display (maximum resolution) Triple Display (maximum resolution) Quad Display (maximum resolution) Up to 40 G of DisplayPort bandwidth DP + mDP: 5k x 3k @ 60 Hz DP/mDP/Type-C: 4k x 2k @ 60 Hz HDMI: 4k x 2k @ 24/30 Hz VGA: 1920 x 1200 @ 60 Hz Dual 4k x 2k @ 60 Hz by DP + mDP or DP+Type-C DP + mDP+HDMI: 3 x 4k x 2k @ 30 Hz mDP + HDMI + DP + VGA:3x 4k x 2k @ 30 H
Dell Thunderbolt Dock TB15, 11 Troubleshooting the Dell Thunderbolt Dock TB15 Symptoms and Solutions Symptoms Suggested solutions 1. No video on the monitors attached to the HDMI, miniDP port, or the VGA port on the docking station. • Make sure the laptop is connected to the docking station. Disconnect and re-connect the docking station to the computer. • Disconnect both ends of the video cable and check for damaged/bent pins. Secure re- connect the cable to the monitor and docking station. • This may be due to the monitor(s) supporting higher resolutions than do
Dell Thunderbolt Dock TB15, 12 Technical specifications Docking Specifications Standard • Thunderbolt 3 (Type-C) Video Ports • mini DisplayPort x 1 (supports DP 1.2) • DisplayPort x 1 • HDMI x 1 (supports HDMI 1.4a) • VGA Port x 1 I/O Ports • Headset connector x 1 • Line out x 1 Network Port • Gigabit Ethernet (RJ-45) x 1 USB Ports • 2 Front USB 3.0 Ports (one with PowerShare) • 1 Rear USB 3.0 Port • 2 Rear USB 2.0 Ports DC-in Port • one 7.4 mm DC-in port USB Type-C cable length • 0.5 m Buttons • Sleep/Wakeup LED • Front status indicator – Connected Mode - White 30
Dell Thunderbolt Dock TB15, Symptoms Suggested solutions 4. The audio connector is not functioning or there is a lag in the audio. • Ensure the correct playback device is selected in the laptop. • If your BIOS Setup has a Audio Enabled/ Disabled option, make sure it is set to Enabled. • The most likely cause of audio output problems on the docking station is a bad audio-out connector. First try powering off and then powering on the docking station. If that fails, try to re-plug in the audio cable to the docking station from the external speaker output. 5. The USB ports are not functioning on the
Dell Thunderbolt Dock TB15, Updating the Graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” section NOTE: 1. For nVidia Discrete Graphics solutions on the Latitude E-Family and Mobile Precision 3rd Generation and above computers: a. First, install the Intel Media Adapter Graphics Driver applicable to your computer. b. Second, install the nVidia Discrete Graphics Driver
Dell Thunderbolt Dock TB15, 14 Getting help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region
Dell Thunderbolt Dock TB15, Audio headset port USB 3.0 port with PowerShare USB 3.0 port Power Adapter LED Indicator Sleep/Wake up button Kensington Lock slot HDMI port DisplayPort (Mini and Full) VGA port Network connector (RJ-45) USB 2.0 port 9
Dell Thunderbolt Dock TB15, Environmental Characteristics Temperature Operating: 0 °C to 35 °C Non-operating: • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating: 10% to 80% (non-condensing) Non-operating: • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Average Power Consumption 4.384 W Network Standby Power Consumption 5.8 W Dimension 145 mm x 145 mm x 52 mm Weight 740 g (minimum) VESA Mounting options Yes — via Dell Docking Station Mounting Kit Table 4. Dell Thu
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