Axis C2005 Operation & User’s Manual
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Axis C2005, AXISC2005NetworkCeilingSpeaker VoiceoverIP(VoIP) TraversalUsingRelaysaroundNAT(TURN) TraversalUsingRelaysaroundNAT(TURN)isaclient-servernetworkprotocolthatenablestheproducttoaskaTURNserverfora relayedIPaddress.TheTURNserverrespondswithitsIPaddressandportsothattheclientcanusetheminitsSIPmessages. TURNisprimarilyusedinsymmetricNATsetups.LikeSTUN,TURNcanalsobeusedinfull-cone,address-restrictedcone,and port-restrictedconeNATsetups.ButbecausetheIPaddressandportprovidedbytheTURNserverarethoseoftheTURNserver itself,itworkslikearelaythatforwardsinformationtoandfromtheclient.ThismeansthatwhileTURNserversarereliable, theysometimescauseabitoflatency. TheAccoun
Axis C2005, AXISC2005NetworkCeilingSpeaker SystemOptions ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded intheServerReport. ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor whencontactingAxisSupport. ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams. CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate. Advanced Scripting Scriptingallowsexperienceduserstocustomizeandusetheirownscripts. NO NO NO TICE TICE TICE ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisp
Axis C2005, AXISC2005NetworkCeilingSpeaker Events •HTTP •HTTPS •Email •TCP SetUpEmailRecipients Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,acorporateemailserver. Note Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked emailaccounts. Tosetupanemailrecipientusingoneofthelistedproviders: 1.GotoEvents>Recipientsandc
Axis C2005, AXISC2005NetworkCeilingSpeaker VoiceoverIP(VoIP) andsip:caesar@ancientrome.itrespectively.Forlocalpeer-to-peercallsonlytheIPaddressisrequired.Formore examplesanddescriptions,seebelow. SIPaddressesarealsoknownasSIPURIsor,insomecases,SIPnumbers.Formoreinformation,seethePBX’sandserviceprovider’s instructions. Example sip:192.168.0.90 sip:[email protected] sip:[email protected] Description sip: PrexthattellsthesystemthataSIPsessionisbeingstarted. sips: PrexthattellsthesystemthataSIPSsessionisbeingstarted. <extension> TheuserIDorextensionoftherecipientofthecall. Or,ifitisapeer-to-peercall,theIPaddressofthereceivingdev
Axis C2005, AXISC2005NetworkCeilingSpeaker VoiceoverIP(VoIP) •Transportmode–SelecttheSIPtransportmodefortheaccount:UDP,TCP,orTLS.Bydefault,TLSisusedwhenmedia encryptionisactivated. •Mediaencryption–Encryptsmedia(audioandvideo)inSIPcalls. -SRTPBestEffort–Supportsbothencryptedandunencryptedmedia.Encryptionisalwaysusedifavailable. SupportedcryptosuitesareAES_CM_128_HMAC_SHA1_80andAES_CM_128_HMAC_SHA1_32. -SRTPMandatory–Supportsonlyencyptedmedia,thatis,SIPcallsareonlysetupiftheremote partyoffersSRTPmediaencryption.Supportedcryptosuite
Axis C2005, AXISC2005NetworkCeilingSpeaker SystemOptions ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService. InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS (ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA). Youneed: •aCAcerticatetoauthenticatetheauthenticat
Axis C2005, AXISC2005NetworkCeilingSpeaker Hardwareoverview •ConnectingtoAXISInternetDynamicDNSService.Seepage29.Toconnect,pressandholdthebuttonforabout3seconds. MicrophoneDisableSwitch Forlocationofthemicrophonedisableswitch,seeHardwareoverviewonpage6. ThemicrophonedisableswitchisusedtomechanicallyturnthemicrophoneONorOFF.Thefactorydefaultsettingforthisswitch isON. LEDIndicators StatusLED Indication UnlitUnlitfornormaloperation. GreenSteadygreenfornormaloperation. Amber Steadyduringstartupandwhenrestoringsettings. Red Slowas
AXISC2005NetworkCeilingSpeaker Hardwareoverview Hardwareoverview Forspecicationsofthehardwarecomponents,seeTechnicalspecicationsonpage37. 1 Networkconnector 2 Microphoneswitch 3 SDmemorycardslot 4 Controlbutton ConnectorsandButtons Networkconnector NO NO NO TICE TICE TICE Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall beintende
Axis C2005, AXISC2005NetworkCeilingSpeaker SystemOptions Ports&Devices LEDSettings TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports& Devices>LED. TheavailableoptionsfortheStatusIndicatorLEDare: •Normal:ThestatusLEDshowssteadygreenduringnormaloperation.Thisisthedefaultsetting. •Off:ThestatusLEDisoffduringnormaloperation.ThiscanbeusefulinmakingtheAxisproductlessnoticeable. Maintenance TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance. ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent settings. Note Arestartclearsa
Axis C2005, AXISC2005NetworkCeilingSpeaker SetUptheProduct SetUptheProduct TheAxisproductcanbeconguredbyuserswithadministratorrights.GotoSetup>BasicSetup>1Userstoadministerusers. •Administratorshaveunrestrictedaccesstoallsettings. Seealsotheonlinehelp . BasicSetup BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct: 1.Users.Seepage26. 2.TCP/IP.Seepage28. 3.Date&Time.Seepage28. 4.VoIPSettings.Seepage14. 9
Axis C2005, AXISC2005NetworkCeilingSpeaker Safetyinformation Safetyinformation Hazardlevels DANGER Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury. WARNING Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury. CAUTION Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury. NO NO NO TICE TICE TICE Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty. Othermessagelevels Important Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly. Note Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct. 4
Axis C2005, AXISC2005NetworkCeilingSpeaker Applications IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory default,seeResettofactorydefaultsettingsonpage34. AXISAudioPlayer TheapplicationAXISAudioPlayerisincludedinthisproduct.UseAXISAudioPlayertoadd,manageandschedulemusicplaylists, streamsandprerecordedannouncements. Howtoaddmusicandannouncementsinthelibrary Draganddroporbrowsetoaddmusicinthelibrary.TheaudioleswillbestoredonaSDcard. Youcaneitherplay
Axis C2005, AboutthisDocument ThismanualisintendedforadministratorsandusersofAXISC2005 NetworkCeilingSpeaker,andisapplicabletormware1.25andlater. Itincludesinstructionsforusingandmanagingtheproductonyour network.Previousexperienceofnetworkingwillbeofusewhenusing thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay alsobeusefulwhendevelopingshellscriptsandapplications.Later versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe product’sonlinehelp,availablethroughtheweb-basedinterface. Legalconsiderations Audiosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthe
Axis C2005, AXISC2005NetworkCeilingSpeaker SystemOptions Note AXISInternetDynamicDNSServicerequiresIPv4. AdvancedTCP/IPSettings DNSConguration DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem Options>Network>TCP/IP>Advanced. SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver. Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing: Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby semicolons.Thehostnameisalwaystherstpart
Axis C2005, AXISC2005NetworkCeilingSpeaker VoiceoverIP(VoIP) Note EvenifyouchoosetonotenableSIP,youcanconguretheSIPsettings.ButrememberthatwhenSIPisdisabled,you cannotmakeorreceivecalls. PortSettings •SIPport–EntertheportusedforSIPsessions.Thesignallingtrafcthroughthisportwillbenon-encrypted.Thedefault portnumberis5060. •SIPTLSport–EntertheportusedforSIPSsessionsandTLS-securedSIPsessions.Thesignallingtrafcthroughthisport willbeencryptedusingTransportLayerSecurity(TLS).Thedefaultportnumberis5061. •RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportformediatransport is4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermustb
Axis C2005, AXISC2005NetworkCeilingSpeaker TableofContents Safetyinformation..........................................4 Hazardlevels...................................................4 Othermessagelevels.............................................4 Hardwareoverview..........................................6 ConnectorsandButtons..........................................6 LEDIndicators..................................................7 Howtoaccesstheproduct....................................8 AccessfromaBrowser...........................................8 AccessfromtheInternet........................
Axis C2005, China Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP). Contactinformation AxisCommunicationsAB Emdalavägen14 22369Lund Sweden Tel:+46462721800 Fax:+4646136130 www.axis.com Support Shouldyourequireanytechnicalassistance,pleasecontactyourAxis reseller.Ifyourquestionscannotbeansweredimmediately,your resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.IfyouareconnectedtotheInternet,youcan: •downloaduserdocumentationandsoftwareupdates •ndanswerstoresolvedproblemsintheFAQdatabase.Search byproduct,category,orphrase •re
Axis C2005, AXISC2005NetworkCeilingSpeaker SystemOptions HTTPS NATtraversal(portmapping)forIPv4 Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet). UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto theproduc
Axis C2005, AXISC2005NetworkCeilingSpeaker SystemOptions AssignIPAddressUsingARP/Ping Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower. 1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer. 2.Locatetheserialnumber(S/N)ontheproductlabel. 3.Openacommandpromptandenterthefollowingcommands: Linux/Unixsyntax arp-s<IPaddress><serialnumber>temp ping-s408<IPaddress> Linux/Unixexample arp-s192.168.0.12500:40:8c:18:10:00temp ping-s408192.168.0.125 Windowssyntax(thismayrequirethatyourunthecomm
AXISC2005NetworkCeilingSpeaker Events •InputSignal -SpeakerTestPerformed–TriggersanactionruleafteranAutoSpeakerTesthasbeenperformedand,either OKorfailed.Itcanbeusedto,forexample,sendanoticationtoanoperatorwhenaspeakertesthasbeen performedaftertheproducthasrestarted. -VirtualInputs–Triggerstheactionrulewhenoneofthevirtualinputschangesstates.Itcanbeuse
Axis C2005, AXISC2005NetworkCeilingSpeaker Troubleshooting Theproductcannotbeaccessedfromabrowser Cannotlogin WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld. Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings. SeeResettofactorydefaultsettingsonpage34. TheIPaddresshasbeen changedbyDHCP Theproductisaccessiblelocallybutnotexternally RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheA
Axis C2005, AXISC2005NetworkCeilingSpeaker VoiceoverIP(VoIP) VoiceoverIP(VoIP) VoiceoverIP(VoIP)isagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks.Inthe Axisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIP)andDual-ToneMulti-Frequency(DTMF)signaling. Toopentheproduct’sVoIPpages,gotoSetup>VoIP. TheVoIPsettingsincludethefollowingpages: •VoIPOverview.SeeVoIPOverviewPageonpage14. •SIPSettings.SeeConguretheSIPSettingsonpage14. •VMSSettings.See •AccountSettings.SeeCreateorEditAccountsonpage16. TheVoIPsettingscanbeconguredbyuse
AXISC2005NetworkCeilingSpeaker VoiceoverIP(VoIP) -SeeTransportSettingsonpage17. -See -SeeProxySettingsonpage18. 4.ClickOK. Toeditanaccount,selecttheaccountintheaccountlistandclickModify. Toremoveanaccount,selecttheaccountintheaccountlistandclickRemove. AccountInformation •Name–Enteradescriptivename.Thiscanforexamplebearstandlastname,arole,oralocation.Thenameisusedas ana
AXISC2005NetworkCeilingSpeaker Howtoaccesstheproduct Howtoaccesstheproduct ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct. AccessfromaBrowser 1.Startawebbrowser. 2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld. ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.
Axis C2005, AXISC2005NetworkCeilingSpeaker Audio Audio Theaudiosettingscanbeusedtoadjustaudioquality.Youcancongurethefollowing: •Audiooverview.Seepage10. •Audiosettings.Seepage1 1. •Audioclips.Seepage12. AudioOverview Connectseveralspeakersintoazone,andmanagemusicplaylists,streams,announcements,schedulingandvolumesettings fromasinglespeaker. Logintothespeakerthatyouwanttosetastheleaderinthezone,andconnectalltheotherspeakersasfollowers. Aboutannouncements Inthescheduleitispossibletooverlapyourplaylistwithpre-recordedannouncements.Itisalsopossibletodoliveannouncements whenplayingaplaylist,seeVoiceoverIP(VoIP). Inbothcasesthemusicwillmuteduringtheannouncement. Aboutstandalonemode These
AXISC2005NetworkCeilingSpeaker SystemOptions QoS(QualityofService) QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse. SNMP TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagemento
Axis C2005, AXISC2005NetworkCeilingSpeaker Audio •Simplex–Microphoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproductto oneormoreclients. Tosettheaudiomode,gotoAudio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist. AudioOutput ConguretheaudiooutputsettingsunderAudio>AudioSettings. Outputgain-Movetheslidertoadjustthevolumeoftheaudiooutput.Tomutethesound,movetheslidertotheleftend oftheslider. AudioInput ConguretheaudioinputsettingsunderAudio>AudioSettings. Sourceliststhebuilt-inmicrophone. UsetheInputgaintocontrolthevolume(dBFullScal
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