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Boca Systems Lemur Operator's Manual

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Boca Systems Lemur User Manual
Boca Systems Lemur User Guide
Boca Systems Lemur Online Manual

Text of Boca Systems Lemur User Guide:

  • Boca Systems Lemur, 31 INC CUT1/2 COUNT? moves the cut/tear position to the left (towards the ticket entrance area). Cut counts are increments of .003” for 300dpi and .005” for 200dpi. Depressing CHOICES changes the count value. 16 is factory default. (1 is for path one; 2 is for path 2 [dual only). For a 200dpi printer the INC value should not exceed 38. For a 300dpi printer the INC value should not exceed 55. Going beyond these values will cause reliability issues. DEC CUT1/2 COUNT? moves the cut/tear position to the right (towards the ticket exit area). Cut counts are decr

  • Boca Systems Lemur, 5 4.0 Installation The Lemur series printer was designed to be mounted either on a desktop or shelf (horizontal model) or vertically in a counter top (see Appendix B for installation of vertical printers). Lemur-S model printer is not able to be mounted vertically. Prior to site preparation and installation, the printer should be powered up and run in the self-test mode.  Lay the printer flat on a counter top. On a Lemur-S model printer you will need to remove the side cover.  Attach the AC cord and interface cable into the proper connectors.  Install ticket hopper (if applicable) to catch the tic

  • 23 Lemur-S (metal cabinet) with optional cutter Lemur-2K with optional cutters 4 32 View with rear access panel removed. 13 3 12 14 22 17 1 34 23 23 3 3 20 20 28 28 1 29 29 1

  • Boca Systems Lemur, 4 3.0 Important Safety Information WARNING: The appearance of this symbol indicates the proximity of an exposed high voltage area. Please follow all directions carefully for your personal safety. You must read the following safety information carefully before working on the printer. As a safety precaution, all service to the printer should be done by qualified persons with power off and the AC cord unplugged from the printer. Following any procedure requiring the removal of c

  • Boca Systems Lemur, 15 9.1.4 Ticket Width Adjustment To adjust the paper path for use with a different ticket width, adjust the slider bar to the fully open position. Insert your ticket stock into the paper guide. Adjust the slider bar down to the proper ticket width, making sure the bar is not too tight against the ticket. The ticket should move freely in the paper guide. Above photo is of a RDJW paper path set for 2” wide stock On reverse adjustable printers (RADJW or RADJ4), the “special head” setting via the control panel must be changed to match the new ticket width (see Appendix A). If the printer doesn’t have the

  • Boca Systems Lemur, 19 11.1.1 Logic Board (Removal) 1. Gain access to the logic board. This is normally done by removing the electronics cover or rear access panel. a. Lemur & Lemur-K (plastic cabinet) - Remove 4 Philip head screws and 1 hex head ¼” screw. b. Lemur, Lemur-K & Lemur-2 (metal cabinet) - Remove all screws that hold enclosure & electronics cover in place. c. Lemur-S (metal cabinet) – Remove 5 Philip head screws from access panel. d. Lemur-S (plastic cabinet) – Remove 3 Philip head screws from access panel. e. Lemur-2P (metal cabinet) – Remove 4 Philip head screws from access

  • Boca Systems Lemur, 46 APPENDIX H – CHANGING SPECIAL HEAD SETTING For those Lemurs model printers without LCD display the special head setting changes may be done by utilizing the software commands listed below. This is best done using our configure and test program for Windows (see Appendix F ) or our customer program for MAC (see page 39). If needed, the printer may be defaulted back to it’s originally factory settings as follows. With the printer powered off hold down the TEST button and then power up the printer. Keep the TEST button held down for 10 seconds and release (the printer will reset at this time). Once you have your interface o

  • Boca Systems Lemur, 40 6. If your printer has FGL firmware then click on the yellow “FGL Test Ticket” button or if your printer has HP firmware then clicks on the yellow “PCL Test Ticket” button. 7. Once the Test Ticket selection box comes up, click on the OK button to print out a ticket. 8. You may also print more than one ticket by changing the number of tickets you want to printer. See page 42 for sample printouts.

  • 36 LOAD & CUT OPTO Once a year the opto eyes should be blown off with air. This interval will vary depending upon the environment and the quality of the ticket stock. PLATEN (RUBBER DRIVER ROLLER) See section 9.1.3 Platen (Rubber Driver Roller) of this user manual CUTTER ASSEMBLY See section 9.2 Cutter Assembly of thi

  • Boca Systems Lemur, 3 1.0 Introduction The Lemur series printers are direct thermal ticket printers that may be purchased with optional integrated cutting mechanism and LCD display. This manual will provide the user with general information regarding printer set-up, configuration and troubleshooting. Please read the important safety information section before installation is conducted. Review the programming guide for additional details. 2.0 Unpacking the Printer The printer is shipped in a ruggedized container. Please save packing material for future use. Remove the print

  • Boca Systems Lemur, 45 APPENDIX G – DOWNLOADING SOFTWARE COMMANDS For those Lemurs model printers without LCD display the menu setting changes may be done by utilizing the software commands listed below. This is best done using our configure and test program for Windows (see Appendix F ) or our customer program for MAC (see page 39). If needed, the printer may be defaulted back to it’s originally factory settings as follows. With the printer powered off hold down the TEST button and then power up the printer. Keep the TEST button held down for 10 seconds and release (the p

  • Boca Systems Lemur, 9 7.0 Standard Interface Pinouts RJ12 Serial Connection TYPICAL DB9 to RJ12 PIN CONNECTIONS 9 pin host BOCA RJ12 2 2 Transmit 3 3 Receive 5 4 GND 6 1 RDY 8 6 CTS PARALLEL PIN FUNCTION 1 Strobe (negative) 2-9 Data (DB0 - DB7) 10 ACK (negative) 11 BUSY 12 PAPER OUT 13 SELECT (negative) 15 ERROR (negative) 18 Ground USB is considered a full speed device (version 1.1) not a high speed device (version 2.0). ETHERNET (Optional) is a standard RJ45 Ethernet cable connection. WI-FI (Optional) is

  • Boca Systems Lemur, 42 6. Now click on the “Select Printer Operation” drop-down arrow and chose “Print a FGL Test Ticket”. If your printer had HP firmware then chooses “PCL Test Ticket”. Driver program Without Driver program 7. You may also print more than one ticket by changing the number of tickets you want to printer. See next page for sample printouts.

  • Boca Systems Lemur, 11 9.0 Maintenance and Adjustments Your ticket printer is solidly constructed and has been designed for high volume use. It requires minimal care to provide maximum service. WARNING: The appearance of this symbol indicates the proximity of an exposed high voltage area. Please follow all directions carefully for your personal safety. You must read the following safety information carefully before working on the printer. This section provides an overview of printer maintenance, including p

  • 37 APPENDIX E –ETHERNET PARAMETERS General Each Boca Ethernet Printer is assigned a unique MAC address based in part on the printer's serial number. All Boca printers are factory configured in DHCP enabled mode. (Exceptions may be made by special request.) If the printer is unable to get a dynamic IP address from the customer's network in the allotted time period (abo

  • Boca Systems Lemur, 32 APPENDIX B - VERTICAL PRINTER INSTALLATION Prepare the counter top by cutting a rectangular hole in accordance with the dimensions specified for your printer model. NOTE: The table or counter top must be able to support at least four times the weight of the printer. Vertical Mount Lemur Vertical Mount Lemur-2  Attach the top plate to the printer using only the supplied mounting hardware.  Insert the printer with the top plate attached into the countertop cutout.  Attach the power cord and the interface cable to the printer.  Turn the power switch to the ON position.  The printer is now ready for ticket

  • 13 9.1.2 THERMAL PRINT HEAD The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area. Excessive dirt build up on the print head will result in reduced quality. Continuing to run t

  • Boca Systems Lemur, 35 THERMAL PRINT HEAD The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area. Excessive dirt build up on the print head will result in reduced quality. Continuing to run the print head in a dirty condition will reduce its life expectancy, as it is unable to diffuse its heat properly. You may gain access to the print head as follows: 1. Make sure power is off and the AC c

  • Boca Systems Lemur, 22 Plastic Lemur-S with optional cutter 1 23 19 10 View with thermal head unlocked and open. 18 16 20 21 15A View with cover removed. 5 3A 31 31 35 35

  • Boca Systems Lemur, 29 APPENDIX A - CONTROL PANEL The FGL46 printers allow the user to adjust various printer options through the optional control panel. To access the control panel menu, press both MENU and TEST switches simultaneously for about 3 seconds. The LCD will display the “OPERATOR MENU!” message to indicate that it has entered the control panel menu mode. Once in this mode, please use the following steps in the manner indicated to choose the proper menu topic and to select the proper setting. The printer has four led lights on the control panel. All led will illuminate briefly after power up.  DATA

  • Boca Systems Lemur, 18 10.0 General Cleaning The interior of the printer should be cleaned whenever there is a visible accumulation of dust. Use a small vacuum for cleaning. Be careful not to jar any of the printer’s parts loose. 11.0 Logic Board The printed circuit boards used in this product have been manufactured using surface mount technology. These printed circuit boards cannot be effectively repaired in the field and should be returned to the manufacturer if repair is required. Warning: ALL SERVICE SHOULD BE DONE WITH POWER OFF AND THE AC CORD UNPLUGGED FROM THE PRIN

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