Cisco 7940 Series Operation & User’s Manual
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Cisco 7940 Series, 1 Cisco 7960 IP Phone Note: The only difference between Cisco 7940 & 7960 is the number of lines. Cisco 7960/7940 IP Phone Overview Handset with Indicator Light Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings and will be set to remain lit when you receive a voice mail message. Line or Speed Dial Buttons Opens a new line, speed dials the number on the LCD screen, or ends a call. Cisco IP Phone 7960 h
Cisco 7940 Series, 2 LCD Screen Displays features such as time, date, your phone number, caller ID if available, line/call status and soft key tabs. LCD Display Contrast 1. Press the SETTINGS button 2. Use the SCROLL button to select the Contrast option on the Settings Menu 3. Press the Select soft key to display the contrast settings 4. Use the Up and Down soft keys to set the desired intensity of the LCD display and press the OK soft key to save your settings 5. Press the Save soft key to save your selection and exit the Settings Menu “Soft Key” Buttons Four interactive “soft keys” that provide available call features an
Cisco 7940 Series, 3 Directories Button Provides access to Call Histories and Directories “?” or “i” Button Displays help on your LCD screen for a phone button or function. Setting Button Provide access to phone settings such as Contrast and Ring Sound, Network Configuration and Status. Speaker Button Toggles the Speaker On and Off. Mute Button Toggles the Mute On and Off. Press the MUTE button to prevent the party from hearing you although you can still hear th
Cisco 7940 Series, 4 Cisco 7960/7940 IP Phone Basic Features Installing the IP Phone and Connecting to the Network 1. Connect an Ethernet cable to the Network port (middle port) on the phone. 2. Connect the handset and headset (if applicable) to their respective ports. 3. Connect the Ethernet cable from your Desktop PC to the Access Port on the IP Phone (optional). 4. Connect the power plug to the DC48V AC Adapter port (optional). Note: Before successfully installing the phone, the system administrator must prepare the network for the phone. Adjusting
5 Note: Pick up the handset. If you do not hear a dial tone, press an available line button to begin making the call. Note: Press the SPEAKER button. If you do not hear a dial tone, press an available line button to begin to make the call or press the NewCall soft key. If you do not hear a dial tone, press an available line button to begin to make the call (the call wi
Cisco 7940 Series, 6 Cisco 7960/7940 IP Phone Soft Features Parking a Call Park a call when you want to store the call and then retrieve the call from another IP Phone. Call Park numbers are pre-configured by your system administrator. Follow the below steps to park a call: Step 1) During an active call, press the more soft key until you see the Park tab. Step 2) Press the Park tab soft key. The LCD screen displays a special call park number at which the call is stored. Step 3) Make a note of the call park number and then hang up. The call is parked at that number, allowing you to retrieve it from another phone. Step 4) To retrieve th
Cisco 7940 Series, 7 Note: Be sure to enter the number exactly as you would if you were placing a call to that number. After you enter the number, an animated phone icon with a flashing right allow appears in the upper-right corner of the LCD screen. The LCD also displays a message confirming the number or extension to which your calls are being forwarded. Cancel Forward All Calls Step 1) Press the CfwdAll soft key (you will hear two beeps). Note: The flashing right arrow on the LCD display will disappear indicating that Call Forwarding has been deactivated. Transfer Directly into a Voice mail Ac
8 Notes: To mute a conference call on speakerphone, press the MUTE button to turn off the microphone. Items to Consider for Conference Calls • Once the conference call initiator disconnects, no new conferees can be added • When you place a call on hold, a beeping tone is generated every few seconds. Consider using the mute instead of hold to avoid disr
9 Step 2) Press the More key one time. Step 3) Press the GPickup key. Step 4) Dial the desired call pickup group number. Step 5) Answer the incoming call that is redirected to your phone. Redial the Last Number Called Redialing the most recently dialed number. Step 1) Lift the handset and press the Redial soft key . Note: You can also press the Redial
Cisco 7940 Series, 10 Step 3) Use the SCROLL button to select the number you want to speed dial. Step 4) Press the Dial soft key to speed-dial the selected number. Note: For shared lines, missed calls show up on all phones that have the shared line occurrence. Note: Use the Clear soft key to clear all items in a Missed, Received or Placed category. Entries will also eventually be deleted as new items fill up the list. Individual Missed, Received or Placed calls entries on a telephone can not be deleted. They can only be deleted as a group. Making Calls from a Corporate
Cisco 7940 Series, 11 Cisco 7960/7940 IP Phone Audio Features Ringing Tone Changing the Ringer Type. Step 1) Press the SETTINGS button. Step 2) Use the SCROLL button to select the Ring Type option on the Settings Menu. Step 3) Press the Select soft key to display the list of available ring types. Step 4) Use the SCROLL button to select (highlight) a ring type. Step 5) Press the Play soft key to hear a sample of the selected ring type. Step 6) Press the Select soft key and then press the OK soft key to save your selection. Step 7) Press the Save sof
Cisco 7940 Series, 12 Cisco 7960/7940 IP Phone VoiceMail Setting up Voice Mail For the First Time Note: The default password for voicemail is “12349”. You will be asked to change this password during setup. Set up your personal voicemail using your primary telephone while using line 1. Step 1) Press the Messages button Step 2) Enter your passcode when requested. Step 3) Follow the voice instructions. Setting up Your Personal Greeting Note: Remember to think about your personal greeting (greeting callers hear prior to leaving you a voicemail) and write out if needed. Ste
Cisco 7940 Series, 13 Step 3) Press 1 key to hear your messages. Checking Voicemail from an Outside Line Step 1) Dial the main numbers (Operators) and asked to be transferred to voicemail or just enter your extension. Step 2) Press the * key. Step 3) At the “Enter Your ID Number” prompt, enter your 4-digit phone extension number. Step 4) Enter your passcode when prompted. Step 5) Press 1 to hear your messages. If you forget your password, please contact the Technology Department.
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