AstroJet M1DX Operator's Manual

Text of AstroJet M1DX User Guide:

• AstroJet M1DX, SECTION 5 TROUBLESHOOTING 79 Toolbox System Status Messages (Valid for printers with firmware version 14.3 or higher installed.) Use the Duplex Toolbox System Status screen to quickly determine and locate a problem in the Printers. Status Indicator shows ERROR shows in red box. Printer Graphic Icon highlights which Printer and system is affected. The System Status information on the right displays the basic problem (in red) and which of the two Printers (Top or Bottom) is affected. Ink Levels displays ink status in both Top and Bott

• AstroJet M1DX, PRINTER MAINTENANCE SCHEDULE General, periodic maintenance is needed to keep Printer in good working order. Many tasks can be performed by operators with basic supplies, no special tools needed. Other tasks should only be performed by trained service personnel. NOTE: High volume usage may require more frequent maintenance. Maintenance Supplies & Equipment: Flashlight, small telescoping mirror, hard-bristled toothbrush or equivalent, powder-free nitrile gloves, protective clothing and eyewear, small flathead screwdriver, tweezers, vacuum with wand, deionized distilled water,

• AstroJet M1DX, INDEX 88 R Receptacle, Power ..................................................... 1 Remove/Replace Envelope Attachment ......................................... 31 Envelope Attachment Spacers ........................... 32 Head Media Guide ............................................. 31 Ink Tanks ..................................................... 54, 74 Ink Waste Tray ................................................... 68 Printer Jams........................................................ 69 Printhead ...................................................... 58, 72 Service Station ............................................. 64, 73 Service Station

• SECTION 2 ASSEMBLE/INSTALL PRINTER 17 3. License Agreement. Check “I accept…” then click “Next>”. 4. Printer Connections. Click “Configure to print using USB”. Then click “Next>”. 5. Installing Printer Software. Software download begins. 6. Would You Like to Install This Device Software? Click “Install”

• AstroJet M1DX, SECTION 2 ASSEMBLE/INSTALL PRINTER 30 4. Wet Printhead Surface [A]. (Ensures that Printhead will prime correctly.) Release and lift two latches at same time to raise Print Engine Clamshell. Moisten Printhead nozzles using distilled water and a damp, lint-free cloth, wiping end to end. (Gray strip located below orange strip.) Close and latch Print Engine Clamshell. CAUTION HOLD ONTO BOTH LATCHES WHEN OPENING AND CLOSING PRINT ENGINE CLAMSHELL TO PREVENT DAMAGE. DO NOT ALLOW CLAMSHELL TO DROP OR SLAM CLOSED. TO PREVENT DAMAGE TO INK LINES, A STOP LIMITS RAISING CLAMSHELL MORE THAN 60

• AstroJet M1DX, TABLE OF CONTENTS i Table of Contents SECTION 1 – Getting Acquainted 1 Front View 1 Rear View 2 Print Engine View 3 Ink Tank Dock View 4 Top Printer Control Panel Button/LED Indicators 5 Duplex Printer Control Panel Button/LED Indicators 6 SECTION 2 – Assemble and Install Printer 7 Contents of Packaging 7 Choose a Location 7 Unpacking and Set-up 7 Remove Transport Locks 8 Remove Service Station Transport Tab and Shipping Tape 9 Install Adapter Feet on Top Printer 10 Install Top Printer on Duplex (Bottom) Printer 11 Connecting Printers 12 Overview: Install Firmware and Printer Driver on Top Printer 13 Printer Driver (T

• SECTION 1 GETTING ACQUAINTED 1 SECTION 1 – Getting Acquainted Front View 1. Power (ON/OFF) Switch – Use to turn power ON or OFF during idle time and maintenance. 2. LED Status Indicators – Sensors show status of Printer, Feeder and Duplex Printer. White = Standby. Green = Ready. Red = Not Ready or Stopp

• AstroJet M1DX, INDEX 87 Printhead ............................................................ 28 Top Printer ......................................................... 11 Transport Locks ................................................. 75 J Jams, Media ............................................................. 69 L Latch Release, Printhead ........................................... 3 Latches Clamshell ............................................................. 3 Duplex Feeder ..............................................

• AstroJet M1DX, SECTION 2 ASSEMBLE/INSTALL PRINTER 35 Setting up Feed Set up the Top Printer as you would normally (See Top Printer Operator Manual for correct procedure.) To set up the Duplex Printer for double-sided or single-sided printing: Double-sided Printing: 1. Duplex Feeder [A] is in the raised position and magnetically attached to the exit end of the Top Printer. 2. In the Print Driver, make sure the Duplex Settings are selected in the General tab. 3. Position the Drop Tray or

• SECTION 3 OPERATING PRINTER 41 Using Layout Tab Printing Adjustments Image Position – Left Adjustment moves image area away (-3mm left to +200mm right) from left edge of media. Top Adjustment moves image up or down (-5mm up to +200mm down) from top left corner of media used. (0.1mm increments) Max Page Width – Sets width of actual pri

• AstroJet M1DX, SECTION 3 OPERATING PRINTER 52 Print Drop-Down Print various reports and Printer tests. Each printout displays information about both Printers. Print Setup – Prints a printing pattern used for positioning image on the page. (Duplex Printer: the same page is printed on both units to help align top and bottom Printers.) Print Configuration – Prints current Printer configuration including Firmware Version, Network Connection, Printer Serial Number and more for Printer and Duplex Printer. Print Diagnostics – Prints basic Printer information, memory, Network Settings, Event Log and RAM partitions. Print Printhead Test – Prints color ban

• SAFETY PRECAUTIONS THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. OBSERVE SAFETY RULES WHEN OPERATING M1DX PRINTER. BEFORE USING PRINTER, READ THIS MANUAL CAREFULLY AND FOLLOW RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:  Keep hands, hair, and clothing clear of rollers and other moving parts.  Avoid touching movi

• AstroJet M1DX, SECTION 2 ASSEMBLE/INSTALL PRINTER 22 7. Finished software installation. Do not check the Print Test Page as Printer is not set up yet. You can check “Set this printer as the default printer” at this time. Click “Finish”. 8. Install Printer Software window. Click “Exit” to close the CD. Tip: To help distinguish between multiple M-Series Drivers on your system; open the “Printers and Faxes” (Devices and Printers) folder and rename the Printers. For example, rename a network-configured printer “M Series (Network-1)” and a USB-configured printer “M Series (USB)�

• AstroJet M1DX, SECTION 5 TROUBLESHOOTING 80 Toolbox System Status Messages (Continued) SYSTEM STATUS SOURCE SOLUTION Indicates that “Clamshell” is open. Sensor cable unplugged P202. Verify that Clamshell is closed and securely latched on both sides. Make sure that Clamshell switch (located on opposite side) is activated by Clamshell Lever. Use Scan Sensors in Toolbox to check that Clamshell switch is functioning. DATA_PATH_UNDERRUN Media is not moving from Entry Sensor to Exit Sensor within a specified time. Possible issue with format or orientation of job being sen

• AstroJet M1DX, SECTION 2 ASSEMBLE/INSTALL PRINTER 27 5. Insert Ink Tanks (labels up) into appropriate color slots [B]. Close three Ink Tank Latches. INSTALLATION TIP: Make sure Ink Tanks seat properly. Insert Ink Tank into appropriate Ink Station, then pull Ink Tank back about an inch and push forward firmly to insure that Ink Nozzles penetrate seals on Ink Tanks. 6. Click “Continue” on Confirm screen. Click on the “Service” drop-down menu in the Toolbox. Select “Bottom Unit” and “Refresh Ink Levels”. On the System Sta

• AstroJet M1DX, SECTION 2 ASSEMBLE/INSTALL PRINTER 24 4. Once the “printer firmware was successfully updated” window appears, click “OK”. NOTE: If the Update Software dialog box continues to run you can close it now. 5. “Update printer firmware” window appears again:  If this is the only printer being updated, click “Cancel”.  If other printers are being updated, select the next printer and click “Update”. 6. Verify Firmware Version. (NOTE: Printer Driver must also be installed). Open Printer Toolbox and check “Firmware Version”. Verify that

• AstroJet M1DX, SECTION 3 OPERATING PRINTER 48 JOB COST SETTINGS – Enter your ink cost and printhead cost and media size preference (inches or mm). Set a minimum of at least 100 pcs. to ensure a large enough sample size. Click “Submit”. In Ink Estimation Mode, this feature estimates per page cost and job cost without printing job. With Ink Estimation Mode disabled, Printer still tracks estimated per page cost and estimated job cost as job is being printed. Once costs are entered, they will remain until changed again, even if Printer is turned OFF. NOTE: This is only an estimate and does not include other factors such as Printer maintenance routines, (printhead wipi

• AstroJet M1DX, SECTION 4 MAINTENANCE 60 4. [A] Carefully remove Printhead Cartridge from foil packaging. Tear foil at notch or cut the end with scissors. [B] Remove protective plastic cover. Hold Printhead by handle and unclip cover from Printhead. [C] Remove protective strip from Printhead electrical contacts. Once removed, DO NOT allow strip to touch electrical contacts. [D] Remove protective strip from Printhead Nozzles. Hold Printhead by handle. Pull strip tab and slowly peel strip from Printhead. DO NOT pull strip at less than a 45° angle from Printhead surface. DO NOT allow removed strip to touch Printhead Nozzles. NOTE: Keep foil packa

• AstroJet M1DX, APPENDICES 85 Appendix B – Supplies and Optional Hardware The following supply items and optional hardware are available from your Astro Machine Distributor: SUPPLIES Black Ink Tank 123-2412 Cyan Ink Tank 123-2413 Magenta Ink Tank 123-2414 Yellow Ink Tank 123-2415 OPTIONAL HARDWARE Conveyor/Stacker Conveyor Drop Tray (Left-to-Right) Conveyor Drop Tray (Right-to-Left) Conveyor Legs Kit (Aligns Conveyor with exit end of M-Series Printers.) CD/CDM-700 DTM-255 DTM-250 Drop Tray (Printer)

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