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Avaya E169 Operation & User’s Manual

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Avaya E169 User Manual
Avaya E169 User Guide
Avaya E169 Online Manual

Text of Avaya E169 User Guide:

  • Avaya E169, Important: For the media station to recognize whether the handset is either on-hook or off-hook, you must use the handset cradle. If you misplace the handset cradle, you cannot use the handset and you must disconnect the handset until you get a new cradle. Contact Avaya support personnel to order a replacement cradle. Connecting to your network Before you begin Get a CAT 5 Ethernet cable long enough to reach your Ethernet socket. Procedure 1. Plug one end of an Ethernet cable into the LAN connector at the back of the media station. Plug the other end into the Et

  • Avaya E169, • On an Android device connected only by Bluetooth, open Settings > Bluetooth, tap the Settings for the media station, select the Media audio option, and tap OK. • On an Android device connected by Bluetooth and a USB cable, open Settings > Bluetooth, and turn on Bluetooth. The audio transfers from your smart device to the media station. Note: Some audio and video apps pause the stream when you change the audio control output. If this happens, tap Play in the audio or video app. Signing in to the app Procedure 1. Open the m

  • Avaya E169, Does the media station operate over a wireless Internet connection? No, the media station does not support wireless Internet connections. How can I find my SIP user name and password? Contact your Avaya telephony server administrator. How do I make a Bluetooth connection? See Connecting smart devices with Bluetooth pairing on page 28. Must I use the media station handset? No. If you do not install the handset, you must dial all calls using the media station app. I lost my handset cradle. How can I get a replacement? Contact your system administrator. Your system administrator can order a replacement accessory kit that includes a handset crad

  • Avaya E169, The media station makes the call in speakerphone mode. You can move the call to the handset by picking up the handset. You can move the call to the headset by pressing Talk on the headset. 3. Making a call — Variation Three. a. In the media station app, tap the Recent Calls icon and scroll to a number from the list of recent calls. b. Press and hold the number that you want to call. The system displays a dialog box where you can select Call or Call using Cellular to make the call. The Call option makes the call over your SIP line. The Call using Cellula

  • Avaya E169, 3. Route the USB cable under the media station and through the cable channels as shown in the following diagram. Hardware setup 20 Using the Avaya E169 IP Media Station February 2015 Comments? [email protected]

  • Avaya E169, Contents Chapter 1: Introduction............................................................................................................  6 Purpose.................................................................................................................................. 6 Intended audience................................................................................................................... 6 The Avaya E169 IP Media Station............................................................................................  7 Product compatibility.......................................

  • Avaya E169, 5. Making a call — Variation Five. a. Lift up the handset. b. Dial the number that you want to call. c. Press the Call button on the handset. If you do not press the Call button, the media station makes the call after 3 seconds. The media station makes the call in handset mode. To move a call from the handset to the speakerphone, you must press the Call/Volume button before you return the handset to the handset cradle. You can move the call to the headset by pressing Talk on the headset. 6. Making a call — Variation Six. a. Press Talk on the headset. b. From the media station app, dial the number that you want to call. c. Tap Call. The media station

  • Avaya E169, If you do not also pair the smart device using Bluetooth, you might lose the connection when you unplug the smart device from the media station. Important: You can connect only one device at a time using USB. Before you begin Download and install the media station app as described in Downloading the media station app on page 27. Procedure 1. On an iOS device, connect your device to the media station using either the dock on top of the media station or a USB cable. The media station app opens. 2. On an Android device, perform the following steps: a. Connect your device

  • Avaya E169, Connecting to AC power About this task This task is optional if you install the media station on a PoE network switch. Procedure 1. Install the proper AC adapter plug type onto the AC adapter. 2. Verify that the power button on the media station is in the off position before you plug in power. 3. Plug the AC power adapter into the AC input connector on the rear of the media station and into a wall mount socket. Hardware setup 26 Using the Avaya E169 IP Media Station February 2015 Comments? [email protected]

  • Avaya E169, Icons Media station app control button descriptions Icon Name Description Favorites Displays your favorite contacts. Home (iOS) Recent calls (Android) Displays your three most recent calls. Call history Displays your full call history. Contacts Displays your contacts. Keypad Displays the app keypad. Media station control button descriptions Icon Name Description Mute Mute and unmute the media station speakerphone, handset microphone, or USB-connected headset microphone. The icon lights when you mute the call. Call/Volume Answer calls End calls Adjust volume Move the call audio to the media station speakerphone from the handset or headset Pair Bluetooth devices Navigat

  • Avaya E169, 3. On an iOS device, tap All or Missed to move between all recent calls and missed calls. 4. On the handset, perform the following steps: a. Press the left function button to display the menu options. b. Press the right softkey to display a list of your recent calls. c. Press the Down arrow to step through the list of recent calls. Making a call from the Recent Calls list Procedure 1. Display the list of your recent calls as described in Displaying recent calls on page 47. 2. Perform one of the following actions: • On an iOS device, tap the recent call entry that you want to c

  • Avaya E169, Icon Name Description Voice Mail Dial the administered Avaya telephony system voice mail telephone number. The icon lights to indicate that you have new messages. Icons February 2015 Using the Avaya E169 IP Media Station 37 Comments? [email protected]

  • Avaya E169, When active on a call and you receive a second incoming call, use the handset to perform the following operations: • Press the left softkey to open the menu where you can hold and accept the new call. • Press the right softkey to open the menu where you can decline the call. • Press the green Call button to hold and accept the new call. • Press the red End Call button to end the current call. The media station starts ringing and you can answer the new call. When active with two calls, use the handset to perform the following op

  • Avaya E169, When you enable Bluetooth on the smart device, a connection occurs when the smart device is within range of the media station. Important: You can connect only one device at a time using Bluetooth. Before you begin Download and install the media station app as described in Downloading the media station app on page 27. Procedure 1. For an iOS device, perform the following steps: a. Enable Bluetooth on your smart device. b. Connect your device to the media station using either the dock on top of the media station or a USB cable. The media station beeps, plays the message “Pairing mode: connecting your device,” and the media station app opens. You he

  • Avaya E169, Answering a second call About this task When answering an incoming call while already active on a call, you have three options: • You can answer the new call and put the current call on hold. • You can answer the new call and disconnect the current call. • You can ignore the new call. Procedure 1. When answering an incoming call while already active on a call, the following occurs: • If the media station app is open, you see three options: - Hold call + Answer - Ignore - End Call + Answer • If you are

  • Avaya E169, Deleting call history About this task Deleting entries in your recent calls works differently on different smart devices. On some devices, you can delete all recent calls. On other devices, you can only delete recent calls one at a time. Procedure 1. Display the list of recent calls on the media station app. 2. Perform one of the following actions: • Sweep the recent call to the left and tap Delete to delete the entry. • Tap the Delete icon that displays to the left of the Settings icon. Tap Delete to delete all your recent call entries.

  • Index A accessing contacts during a call ....................................................46 adding contact to Favorites ...................................................... 47 adjusting volume while on a call .......................................... 49 Android Beta program .......................................................... 10 answering second call .....

  • Avaya E169, Related resources Related documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience Overview Avaya E159 and E169 IP Media Station Overview and Specification Get an understanding of the product and the features available to users. Purchasers, implementers, users Implementing Installing and Maintaining the Avaya E159 and E169 IP Media Station Learn how to install, administer, and maintain the product. Implementers, system administrators Administering Avaya 9601/9608/9608G/9611G/9621G/ 9641G IP Deskphones SIP Learn how to administer 9600-series deskphones, which is similar to how you administer the media stations. Implementer

  • Avaya E169, The media station app displays the Not Connected (Network) message Error code Not Connected (Network) Problem description The media station is disconnected from the network. Related Links Resolving a Not Connected (Network) message on page 60 Resolving a Not Connected (Network) message Procedure 1. Restart your smart device. 2. Turn the media station power off and on. 3. If the condition persists, open the media station app. 4. Open Settings > Avaya Media Station > Network. 5. Confirm that the media station has an IP address. If the app does not display an IP address, you might have to reset the media station to factory defaults.

  • Avaya E169, Procedure Perform one of the following procedures: • While on an active call, tap add call on the media station app. Make a second call using the app dialpad, call history, or Contacts. While the second call is ringing, or after the person answers, tap merge on the media station app. • While on two separate calls, tap merge on the media station app. The calls merge into a conference call. Splitting a conference call Procedure 1. While on a conference call on an iOS device, perform the following steps: a. Ta

  • Avaya E169, Answering a call.............................................................................................................. 40 Ending a call...................................................................................................................  40 Making a second call.......................................................................................................  41 Answering a second call..................................................................................................  

  • • Press the green Call button to enter digits before making a call. • Press the red End Call button to return to idle. When displaying the recent calls list, use the handset to perform the following operations: • Press the left softkey to open the menu. • Press the right softkey to open the menu where you can return to the keypad for dialing. • Press the green Call bu

  • Chapter 3: Smart device and media station activation Downloading the media station app You must download and install the media station app to fully support SIP line functionality on the media station. Other telephony applications can only use the media station as a Bluetooth speakerphone and cannot use the SIP capabilities of the Avaya telephony server. To l

  • Avaya E169, Chapter 7: Troubleshooting Frequently Asked Questions In which direction must I put the cable sleeve in the slot? To correctly attach your smartphone, you must insert the cable sleeve in the slot in the proper direction. Insert the cable sleeve with the cable sleeve latch facing the back of the media station. See the following diagram. How do I reverse a cable sleeve if I inserted the sleeve the wrong way? From the bottom of the media station, bend the cable sleeve latch and push the cable sleeve out of the media station. You might ne

  • Avaya E169, 3. Push the cable sleeve out of the media station base. 4. Replace the cable sleeve and USB cable. Removing and replacing a cable sleeve February 2015 Using the Avaya E169 IP Media Station 55 Comments? [email protected]

  • © 2015 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person o

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