Canary Flex Operation & User’s Manual
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2 5 Requirements and Tech Specs 6 Secure Device Setup 7 Placement 8 Battery Life 9 Magnetic Swivel Base 10 Accessories 11 Home Screen 12 Modes 13 Mode Settings 14 Manually Switching Modes 15 Watch Live 16 Timeline 17 Event Screen 18 Motion Notiications 19 Battery and Oline Notiications 20 Contacting Emergency Services 21 Canary Mem
Canary Flex, 4 Power button To turn on, hold down for 1 second then release when you see the spinning white LED. Canary Flex will also turn on automatically when you connect it to a power supply. To turn o, hold down for 5 seconds until the LED turns o and you hear the shutdown sound. Charging port Meet Canary Flex ™ .
Canary Flex, 5 Requirements and Tech Specs Wi-Fi Network Requirements In order for your Canary Flex to connect to your Wi-Fi network, it will need to meet the following requirements: Your Wi-Fi network broadcasts at 2.4 GHz or 5 GHz (802.11 a/b/g/n). Your network upload speed is greater than 1 Mbps. iOS Requirements To set up your Canary Flex using an iOS device, it must be running iOS 8 or newer. This includes the following devices: iPhone (4S or newer) iPad (2nd generation or newer) iPad mini (1st generation o
Canary Flex, Secure Device Setup 1. Download the app. Visit the App Store, Google Play, or http://canary.is/app to download the free Canary app on your smartphone. 2. Launch the app. Open the app on your Android or iOS device. 3. Follow in-app instructions. The Canary app will walk you through creating an account and setting up your device. 6
7 Placement Pick a place with a strong Wi-Fi signal. If you think you’ve found a suitable place, try streaming Watch Live from your Canary Flex device there. If it plays without interruption , you’ve found a good place for your device to live. Place Canary Flex outside to record outdoor activity. Canary Flex will not detect motion through a window whi
Canary Flex, 8 Battery Life If you plan to use Canary Flex wire-free, there are multiple steps you can take to maximize battery performance. Positioning Position your device to eliminate as much background activity as possible while still monitoring the desired area. If your device is operating in wire-free mode and constantly recording activity, the battery will drain faster. Customize Home Mode To reduce the frequency of recorded activity, conigure your device to be private while in home mode and turn on Auto-mode switching, especial
Canary Flex, 9 Magnetic Swivel Base The magnetic swivel base, included in the box, lets you position Canary Flex with 360 degrees of lexibility. Set it on a lat surface or mount it to a wall with a single screw. The magnetic swivel base contains a powerful magnet, so don’t place it near other electronic devices.
Canary Flex, 10 Accessories Canary Flex accessories allow you to place your device wherever you need peace of mind, indoors and out. Secure Mount for Canary Flex Secure Mount keeps your Canary Flex locked- in and can be attached to any wall or surface, inside or outside, keeping your Canary Flex securely in place wherever you place it. The ball joint lets you adjust the camera angle to your preference. Stake Mount for Canary Flex Stake Mount is designed for use in gardens or planters, and enables Canary Flex to blend in. Twist Mount for Canary Flex Twist Mount enables you
Canary Flex, Home Screen The Home Screen is the main screen of the Canary app. From here, you can view important information about your Canary Flex, including Wi-Fi strength and Battery. Location name Menu Watch Live button Device name Dynamic background Battery Current mode Connectivity View Timeline 11
12 Modes Canary Flex has three modes: away (shield), home (house), and night (moon). In away mode, Canary Flex monitors your home for activity and sends you a push notiication with a video when it detects movement. In home mode, Canary Flex can send you notiications when it detects activity, record activity without notiications, or you can disable the camera and microphone e
Canary Flex, 13 Mode Settings In Mode Settings, you can conigure how Canary Flex changes modes by activating or disabling Auto-Mode Switching. You can also select the privacy settings when in home and night modes. Auto-Mode Switching While Auto-Mode Switching is on, Canary Flex will use your phone’s location services to detect whether you’re home or away. Canary Flex will switch into away mode when all location members leave home, and switch into home mode when at least one member arrives home.
Canary Flex, Manually Switching Modes You can manually change Canary Flex’s mode from the Home Screen even if Auto-Mode Switching is on. To do so, tap the mode icon, and select the desired mode. If Auto-Mode Switching is o, Canary Flex will only change modes when you manually select a dierent mode. You can change Canary Flex’s mode by tapping on the mode icon on the Home Screen, then tapping the desired mode. 14
Canary Flex, Watch Live Watch Live gives you a livestream of your home any time your Canary Flex device is set to record motion or is in away mode. Swipe your inger across the video player to change the livestream between Canary devices at the same location. If you want to catch the smaller details, double-tap or pinch the screen to zoom in. Rotate your phone horizontally to view Watch Live in full screen. Tap X to return to the Home Screen. 15
Canary Flex, Timeline To access the Timeline, swipe up or tap View Timeline on the Home Screen. You can review recent video events, watch saved videos, keep track of member activity, and monitor mode changes. Tap to ilter the timeline by all recorded events, events recorded in away mode, or bookmarked events. Tap to view a video event Tap to ilter events by date 16
Canary Flex, Switch to Watch Live ( ), Tag ( ) to help Canary learn, or Bookmark ( ) to save an event Event Screen On the Event Screen, you can watch recorded activity, export and delete videos, tag speciic types of motion, share videos on social media, bookmark an event on the timeline, or respond to an emergency. Tap to delete or export a video clip Drag your inger across play bar to rewind or fast forward through an event Make an emergency call in one tap 17
Canary Flex, Motion Notiications You can customize how much or how little activity is required to send you a notiication in your Motion notiication settings. By default, Canary Flex’s notiication settings should ilter out the majority of background activity like TVs, ceiling fans, and other repetitive motion. If you’d like to receive fewer or more notiications, adjust the slider accordingly. For example, if you have a pet and don’t want to be notiied when they move, drag the slider to the left. 18
19 Battery and Oline Notiications In addition to motion alerts, you may want to receive notiications when your Canary Flex’s power source is changed or when it is fully charged in the Power and battery notiications menu. You may also choose to receive a notiication when your device goes oline for more than a few minutes in the Connection notiications menu.
Contacting Emergency Services You can contact local emergency services while watching live, viewing a pre-recorded event, or by using the Canary Widget for iOS. Tap Emergency Call to call the local police, ire department, or medical services. Canary autopopulates these contact numbers based on the location address provided at Setup. 20
Canary Flex, 21 Canary Membership Canary users may opt-in to Canary Membership which unlocks 30 days of video history and provides additional exclusive services to protect your peace of mind. Canary Membership Includes: 30-day recorded video history with unlimited downloads and no data caps Insurance deductible reimbursement up to $1000 for qualifying incidents* Incident support services for home theft events 2-year extended device warranty *Not available in all states. For full terms, see canary.is/legal.
Canary Flex, Help If you’re having issues with your Canary Flex and need support, please visit our Help Center, email us, or swipe down on the Home Screen and tap Get help. While we’re happy to help you troubleshoot, we also want to know how Canary impacts your life. Share your experiences with us on Facebook and Twitter using #canarystories or #caughtbycanary, or email [email protected] to tell us about your favorite Canary moments. Feel free to include videos or photos with your story. Thanks for choosing Canary. © 2016, Canary Connect, Inc. 22
Canary Flex, 23 REGULATORY COMPLIANCE INFORMATION FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful in
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