Franke SPECTRA X Troubleshooting Manual
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Franke SPECTRA X, Change log Date Changes Author No. ID 2013-08-05 Preparation HBD 0 Issued by: FRANKE Kaffeemaschinen AG P.O. Box 235 4663 Aarburg – Switzerland Switzerland Phone hotline +41 62 787 37 37 Fax +41 62 787 97 37 Internet www.franke.com Hotline-Mail hotline.coff[email protected] Issued September 2013 by Franke Coffee Systems
Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 1 Table of contents I.Explanation of symbols ..................................................................................... 2 II.For your safety ................................................................................................. 3 III.�
Franke SPECTRA X, ! ! ! Troubleshooting 2 Explanation of symbols Information on materials and tools with information on usage (torque, etc.) as appli- cable Prerequisites for additional steps OK? Tips shortcuts and additional information i NOTE directs your attention to the risk of damage to machinery. DANGER indicates potentially life-threatening danger or the danger of grave injuries. CAUTION directs your attention to a danger of minor injuries. WARNING indicates risk of injury. Caution Danger Warning NOTICE ` Action required Numbering of the steps 01 I. Explanation of symbols
Franke SPECTRA X, ! Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 For your safety 3 These service instructions have been created exclusively for Franke service technicians and authorized partners. They will ena- ble service technicians to perform their tasks on the coffee machine and its add-on units. These tasks include commissioning, programming, maintenance work, troubleshooting and product settings. Warning Danger of injury and of damage to the machine Changes implemented during the course of retrofits or repairs on the
Franke SPECTRA X, i Troubleshooting 4 Machine error codes Unusual errors Error code Error text on the display Meaning Solution 2 Door open The grounds container door is open. The current product is canceled. The grounds cake counter is reset to zero after 5s. Variable: 24 V in [0.1 V] increments. ` Empty grounds container and close door. The grounds cake counter is reset to zero if the door is open for more than 5s. ` Check the function of the magnetic switch with the help of the test menu, see Section 6 - Programming, V.Pro- gramming, 9. Input ports, 9.18 Grounds container door switch, p. 122. `
Franke SPECTRA X, Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Machine error codes 5 Error code Error text on the display Meaning Solution 14 Temperature sensor The temperature sensor of boiler 2 (X15) has a short circuit. Spectra S: Hot water/steam boiler Spectra X: Coffee boiler ` Check the connection cable and con- nection plug. ` Check the temperature sensor and replace it, if necessary. ` Restart machine. 15 Temperature sensor The temperature sensor of boiler 2 (X15) has a sh
Franke SPECTRA X, Troubleshooting 6 Machine error codes Error code Error text on the display Meaning Solution 21 Over temperature Boiler 1 temperature is greater than 150 °C or 25 °C above the target value indicated in the Install menu, see Section 6 - Programming, V. Programming, 1. Machine, 1.7 Temperatu- res, p. 34. Spectra S: Coffee boiler Spectra X: Optional hot water boiler ` Check the temperature sensor and replace it, if necessary. ` Check the Power PCB and replace it, if necessary. ` Check the heater and replace it, if necessary. ` Check the connections. ` Restart machine. 22 Heater timeout Lower hea
Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Machine error codes 7 Boiler supply errors Error code Error text on the display Meaning Solution 36 Add coffee Boiler 1 could not be filled in the prescribed time of 4 min. Heater and pump will be switched off. ` Restart machine. ` Check pump pressure, see Section 2 - Commi
Franke SPECTRA X, Troubleshooting 8 Machine error codes Error code Error text on the display Meaning Solution 40 Motor timeout Minimum feedback (10 increments within 3s) from increment transmitter in the brew- ing unit motor was not achieved two times in a row. The position of the brewing unit is not defined. ` Restart machine. ` Check the position switch of the brewing unit (increment transmitter) and replace it, if necessary. ` Check the motor. ` Clean the brewing unit with a brush. 41 Motor timeout The number of increments registered while the brewing chamber was moving upward from the return position (increment 110) to the grind position (increme
Franke SPECTRA X, Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Machine error codes 9 Error code Error text on the display Meaning Solution 50 Checking card The card chip type is not recognized. ` Use the following chips: I2C or SLE4428/SLE5528. 51 Checking card Wrong card type, not supported by the machine. ` Use an Install Card, Boot Card, Adjust Card or Adjust plus Card. 52 Checking card The card cannot be read. It either contains incorrect data or is defec- tive. This error may also occur if the card is inser- ted incorrectly into the reader. ` Check whether the card is inserted the right way around. ` Replace the card. Chip card errors Error code
Troubleshooting 10 Machine error codes Error code Error text on the display Meaning Solution 53 Checking card The card cannot be read. It either contains incorrect data or is defec- tive. This error may also occur if the card is inser- ted incorrectly into the reader. ` Check whether the card is inserted the right way around. ` Replace the card. 54 Reading card An incorrect Adjus
Franke SPECTRA X, Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Machine error codes 11 Error code Error text on the display Meaning Solution 90 Maint. required Maintenance is due. ` Perform maintenance according to maintenance plan (see Section 3-Main- tenance). ` Once maintenance has been completed, reset the counter. See Section 6 - Pro- gramming, V. Programming, 6. Clearing counters, 6.12 Maintenance, p. 94. 91 Lime deposits A mean value of more than 554 has been measured during the measurement of the A/D water hardness of the
Franke SPECTRA X, Troubleshooting 12 Machine error codes Error code Error text on the display Meaning Solution 120 No ground coffee The brewing chamber was able to be closed up to increment 1540 and is therefore reco- gnized as being empty (only if monitoring is programmed. See Section 6 - Programming, V.Programming, 2. Products, 2.13 Grind quantity/powder, Monitoring, p. 64.) Variable: Increment value of the brewing unit when the error occurred ` Check the coffee powder chute and clean with a brush. ` Check the light barrier of the coffee bean monitor. ` Add ground coffee and/or coffee beans. ` Restart product preparation. 121 Fill left container Left container is emp
Franke SPECTRA X, Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Machine error codes 13 Error code Error text on the display Meaning Solution 131 Milk empty CF, CF2 only: The milk is practically used up. Variable: 24 V in [0.1 V] increments. ` Add milk. 132 Add cold milk cont 2 The milk is used up. All milk products are immediately blocked. Variable: 24 V in [0.1 V] increments. ` Add milk. 133 Milk container 2 empty The milk is practically used up. This error only occurs with milk s
Franke SPECTRA X, Troubleshooting 14 Machine error codes Error code Error text on the display Meaning Solution 200 Communication CS The connected accounting device (slave) did not answer within 0.2s to a query from the coffee machine (master). Possibly a cable connection is broken or the accounting device is not switched on. ` Restart machine. ` Check the cable connections. ` Switch the devices on. 201 Communication CS Data timeout. No data was sent for 5s after the query. Possibly a cable connection is broken. ` Rest
Franke SPECTRA X, Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Machine error codes 15 Error code Error text on the display Meaning Solution 245 No text shown on the display Event message: The coffee machine has been switched on. Causes of the event: 0 = On/Off button 1 = power failure 2 = timer 4 = Service Tool 3 246 No text shown on the display Event message: Coffee machine has been switched off. Causes of the event: 0 = On/Off button 2 = timer 4 = Service Tool 3 249 No text shown on the display Event message: Coffee machine has been
Franke SPECTRA X, Troubleshooting 16 Machine error codes Error code Error text on the display Meaning Solution 257 No text shown on the display Event message: During the Spectra X cleaning cycle, the brewing chamber must be moved upwards for better ventilation. This will not result in a cancellation of cleaning. 260 No text shown on the display Event message: The grounds door has been closed. 261 No text shown on the display Event message: The cleaning of the Flavour Station has been started. 262 No text shown on the display Event message: The cleaning of the Flavour Station has been ended. 263 No text shown on the display Event message: The cleaning of the Flavour Station has
Franke SPECTRA X, i 01 01 i Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Troubleshooting 17 ▪ The protocols or acknowledgment of many errors can be resolved by briefly pressing the button. ▪ For instance, the CAN bus or the display can be completely rebuilt in this way. ` Very briefly (approx. 100 milliseconds) press the CLEAN button. The error will be resolved and the display may rebuild. ` Switch off the machine. ` Disconnect the machine from power for at least 30 se- conds. The condensers will discharge. ` Switch on the machine. ▪ As a matter of course, always
Franke SPECTRA X, i ! OK? i Troubleshooting 18 Output ports NOTICE Damage caused by continuous operation of individual components The Output ports function activates individual components for function verification. Excessively long test operation can destroy the components. Activate the components only for a maximum of 2to3 s for the function test. Switch off the components immediately after the test. ▪ The Output ports menu item is used for testing whether a signal is coming from the desired component and for checking the functionalit
OK? i ! i Troubleshooting Document Number: TD-104406/0Order Number: 1H329021/0 Input ports 19 NOTICE Damage caused by continuous operation of individual components The Output ports function activates individual components for function verification. Excessively long test operation can destroy the components. Activate the components only
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