DETEWE OpenPhone IPC Operation & User’s Manual

Text of DETEWE OpenPhone IPC User Guide:

• 9 OpenPhone IPC OpenPhone IPC Configuration 3. In the section Sound recording on the Advanced button (if available). Change the Hard- ware acceleration to Full and the Sample rate conversion quality to Best. Confirm the changes with OK. 4. Close the Audio tab with OK. OpenPhone IPC Configuration When starting the OpenPhone IPC for the first time, automa

• 21 OpenPhone IPC Application Menu Application Menu The application menu is opened with a mouse click on the applica- tion symbol. The following functions are available via the application menu: ■ Opening of Options dialogue ■ Activation and deactivation of the answering machine (only with the OpenPhone IPC alter- native with interface) ■ Querying the software version ■ Ending the

• DETEWE OpenPhone IPC, 15 OpenPhone IPC Using the OpenPhone IPC with an Interface CLong key press Page up (UP) Short key press Page up (UP) Long key press Page down (DOWN) Short key press Page down (DOWN) Long key press + Numeric (+) Short key press + Numeric (+) Long key press - Numeric (-) Short key press - Numeric (-) Long key press Arrow up (UP) Short key press Arrow up (UP) Long key press Arrow down (DOWN) Short key press Arrow down (DOWN) Long key press Arrow left (-) Short key press Arrow left (-) Lon

• DETEWE OpenPhone IPC, 14 Using the OpenPhone IPC with an Interface OpenPhone IPC äöüùúû… Alphanu- meric (long) A -> B -> C -> 2 -> Ä -> Â -> À … Text input / Toggle between uppercase and lowercase !"$?*#… Alphanu- meric ! -> " -> $ … Text input 0-9 Alphanu- meric a -> b -> c -> 2 Text input Enter (Receiver) F1-F9 (1-9) Short key press F1-F9 (1-9) Long key press F1-F10 (1-10, Keypad module) Short key press F1-F10 (1-10, Keypad module) Long key press F11 Short key press F11 Long key press F11 Short key press F11 Long key press FShort key press FLong key press Back S

• 11 OpenPhone IPC OpenPhone IPC Configuration Input volume Tab Speak into the microphone at nor- mal volume. Pay attention to the dis- tance from the microphone. Wait until the slide control has come to rest. Voicemail Tab This tab is not available for the inter- face-less version of the OpenPhone IPC. Here you configure the internal answering machine: ■ Select

• DETEWE OpenPhone IPC, 5 OpenPhone IPC System Requirements System Requirements Minimum ■ CPU: PII 500 MHz or comparable processor ■ RAM: 64 MB ■ Hard drive capacity: 20 MB ■ VGA: 800 * 600, 8 bit ■ Sound: full-duplex capable sound card ■ Microphone / Loudspeaker ■ Network or RAS connection ■ Operating System: Microsoft Windows 98 / ME / 2000 / XP Recommended ■ CPU: PIII 1 GHz or comparable processor ■ RAM: 128 MB ■ Hard drive capacity: 50 MB ■ VGA: 800 * 600, 16 bit ■ Sound: full-duplex capable sound card ■ Headset ■ 10 Mbit/s Network connection ■ Microsoft Windows XP Characteristics ■ Photo-realisti

• DETEWE OpenPhone IPC, 10 OpenPhone IPC Configuration OpenPhone IPC permits a colour depth of 16 bit (65536 colours) or more. Audio Tab Select the sound card for the audio input and output. The selection is necessary if multiple sound cards or sound-card drivers are installed. The settings for input and output must refer to the same device. Even when using DirectSound, the system’s sound and multimedia settings must select the same device for input and output. The Echo suppression option serv- ers to reduce the audib

• DETEWE OpenPhone IPC, 7 OpenPhone IPC Installation 4. Now select the directory on your hard drive into which you would like to install OpenPhone IPC and confirm with Next. 5. Now select the desired alterna- tive: OpenPhone IPC with Interface: OpenPhone IPC with an inter- face for mouse and/or keyboard usage. This alternative is skin- capable and can also be used with an CTI application. OpenPhone IPC without Inter- face: OpenPhone IPC without an in- terface is only usable with an CTI application and is not usable without an CTI application. If you have selected th

• DETEWE OpenPhone IPC, 6 Installation OpenPhone IPC ■ Alphanumeric dialling via PC keyboard ■ Suitable for workplaces for the sight-impaired ■ Dialling of call numbers/names via “Drag & Drop” ■ Automatic RAS dial-in configura- ble ■ Local voice echo (dependent on the sound card) ■ Configuration assistant (includ- ing sound card configuration) ■ Control from CTI applications of other providers is possible ■ Voice codecs G.711, G.729A, G.723.1 each with VAD (Voice Activity Detection) and dynamic jitter buffer adjustment ■ RT

• DETEWE OpenPhone IPC, 19 OpenPhone IPC Audio Functionality Audio functionality with a deactivated Answering Machine The three keys “Rec”, “Stop” and “Play” server to record calls and play- back recordings. Audio e-mails can also be sent. The functionality of the keys depends on whether the OpenPhone IPC is ideal or not. If the OpenPhone IPC is in the ideal state, click on the “Play” key to play- back a previously recorded record- ing. Select an audio file from the Open dialogue. During the playback “Stop” and “Pause” are possible. The “Rec” key can be used in the ideal state to record an a

• DETEWE OpenPhone IPC, 20 Audio Functionality OpenPhone IPC Audio functionality with an activated Answering Machine When the answering machine is ac- tivated a welcoming text can be re- corded, via the microphone, with the “Rec” key. During the recording “Stop” and “Pause” are possible. On completion, for control purposes, the welcoming text is played back once via the loudspeaker. If a call is being conducted or if an answering machine call is accepted, then the recording mode is tempo- rarily activated. In this case, with the three keys “Rec”, “Stop” and “P

• DETEWE OpenPhone IPC, Welcome to DeTeWe Thank you for choosing this DeTeWe product. Our product meets the strictest requirements with regard to quality and design. OpenPhone IPC The following operating instruc- tions will assist you in using your OpenPhone IPC and answer most of the questions that may arise. If you require further technical sup- port or information about other DeTeWe products, please refer to our website at www.detewe.de. It provides additional notes and tips on the product. OpenCom 100 Product Family This user guide applies to the OpenCom 100 product family comprising the OpenCom 107, OpenCom 130, OpenCom 131,

• DETEWE OpenPhone IPC, 8 Functionality OpenPhone IPC 8. After the successful completion of the installation, click on Finish. Functionality Provided it is not already present on your PC the installation of OpenPhone IPC automatically in- stalls a current version of DirectX. With the standard installation of Di- rectX, DirectSound is configured with default settings that avoid processor-load. Possibly the audio quality will suffer because of this. With the following steps the quality can be adapted. Note: To adapt the DirectSound au- dio quality, you will require admini

• DETEWE OpenPhone IPC, 4 Abbreviations and Terminology OpenPhone IPC Abbreviations and Terminology AEC (Acoustic Echo Cancellation): Filter out those frequencies emitted by the loudspeaker that would be picked up by the microphone. Pre- vents the call-partner at the other end from receiving their own echo. Codecs: Compression (and decompression) of audio data, in real time, before transportation via the Internet Pro- tocol thus reducing network load. DirectSound: Application programming interface developed by Microsoft for control- ling the sound card. Makes is possi

• 3 OpenPhone IPC General Information OpenPhone IPC on the OpenCom 100 Communications System General Information The OpenPhone IPC is a system ter- minal that can be operated with the OpenCom 100. This system terminal refers to a PC- software based communications so- lution. Besides the OpenCom 100, for the operation of the OpenPhone IPC there are no specific hardware require

• DETEWE OpenPhone IPC, 16 Using the OpenPhone IPC with an Interface OpenPhone IPC Enter Short key press Enter Long key press 0Short key press 0Long key press Esc Short key press Esc Long key press WShort key press WLong key press AShort key press ALong key press IShort key press ILong key press MShort key press MLong key press LShort key press LLong key press RShort key press RLong key press XShort key press XLong key press Ctrl Shift PC Key(s) (Alpha) numeric Phone Key(s) Comment ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

• DETEWE OpenPhone IPC, 1 Contents OpenPhone IPC on the OpenCom 100 Communications System 3 General Information 3 Abbreviations and Terminology 4 System Requirements 5 Minimum . . . . . . . . . . . . . . . . . . . . . . 5 Recommended . . . . . . . . . . . . . . . . . 5 Characteristics 5 Installation 6 Functionality 8 OpenPhone IPC Configuration 9 OpenCom Tab. . . . . . . . . . . . . . . . . . . 9 Display Tab . . . . . . . . . . . . . . . . . . . . . 9 Audio Tab . . . . . . . . . . . . . . . . . . . . . 10 Output volume

• DETEWE OpenPhone IPC, In the UK: DeTeWe Ltd • 1 Frogmore Road • Hemel Hempstead • Herts, HP3 9TG www.detewe.co.uk Other countries: DeTeWe Systems GmbH • Zeughofstraße 1 • D-10997 Berlin • Germany www.detewe.de As of June 2005 Subject to changes

• DETEWE OpenPhone IPC, 13 OpenPhone IPC Using the OpenPhone IPC with an Interface When inputting via the keyboard, pay attention to the input mode of the terminal. Between numeric and alphanumeric input is differentiated. For example, if you enter a call number you will be in numeric input mode. When you search for a name in the telephone book, you will be in alphanumeric input mode. On the terminal to enter a “C”, for example, you must press the “2” key three times. When inputting letter “C” on the keyboard, the OpenPhone IPC automatically converts it to the cor- responding digit key.

• DETEWE OpenPhone IPC, 12 Using the OpenPhone IPC with an Interface OpenPhone IPC An e-mail notification contains the following data: Date and time of the call, call number or name of the caller (if known), as well as the re- corded-message as attachment (when activated). Using the OpenPhone IPC with an Interface If you have installed the OpenPhone IPC with an user inter- face, then after the start of the pro- gramme, a telephone user-interface is displayed. Should you have selected the user interface alternative “Default Skin” then the user interface corresponds to a OpenPhone 61, OpenPhone 63

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