iiNet BoB2 Quick Start Manual
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iiNet BoB2, 3 Welcome to BoB2™ This guide provides easy, step-by-step instructions on settings up your new hardware and getting online. If you’re just here for a refresher course on getting connected to your wireless network, skip to page 18. If you’re online but still need to get your VoIP Netphone service set up, head to page 28. Need a full User Manual? Once you’re online with the instructions in this guide, you can download the full BoB2™ User Manual or Handset Manual from http://www.iinet.net.au/ hardware/bob/manuals/.
iiNet BoB2, 25 Wireless Setup for Windows 8 1. On your desktop, click the Network icon in the system tray on the bottom right-hand corner of your screen. This will bring up a list of available network connections. 2. Find the name (SSiD) of your wireless network and click on it. Ensure ‘Connect Automatically’ is ticked and then click the ‘Connect’ button. 3. You’ll be asked to enter your password. Type it in, then click ‘OK’. Your computer should remember your password for you from now on. 1 2 3
iiNet BoB2, 23 Your Operating System Different operating systems have different instructions for connecting to a wireless network. For all smartphone and tablets, please consult their user manuals for help. This guide contains instructions for the following: Windows 7 – page 24 Windows 8 – page 25 Windows XP – page 26 MAC OSX – page 27
iiNet Business Support 6am to 6pm (WST) Mon-Fri 13 24 49 [email protected] iiNet Support Available 24/7 13 22 58 [email protected] If you have any issues with your set up or technology just isn’t your strong point, you can always call our friendly staff for a hand.
iiNet BoB2, 28 If your BoB2™ handset screen is flashing with the message ‘Please register’, jump to page 30 to register your handset before setting up your Netphone service. If you have an iiNet Netphone VoIP service, you’ll need to give BoB2™ your service settings so he can direct incoming and outgoing phone calls for your Netphone number. Just grab your account details from the email we sent you, and follow these instructions: 1. Log in to the BoB2™ home page. Check page 15 if you’re not sure how. 2. On the Wizard page, find the ‘VoIP Setting’ heading. Type your Netphone VoIP number (with no spaces) in
iiNet BoB2, 14 Once you’ve got BoB2™ plugged in and turned on, take a breather and let him do his thing for 10-15 minutes. In most cases, he’ll be able to communicate with iiNet and retrieve the username and password he needs to get online. Once this is done, he’ll save those settings and you’ll be able to view web pages on your computer or other connected devices. Help! I can’t view webpages. Don’t panic. Doing things the manual way is still really easy. All you need to do is log in to BoB2™’s home page and put in your username and password. Check the next page to learn how to do this. If you ca
iiNet BoB2, 16 Getting online the manual way – ADSL1/ADSL2+ services 1. After logging in, you will see the Wizard page. Here, you can enter the basic information needed to get your internet connection running. 2. Enter your ADSL username and password (you’ll find these in the letter that came with your BoB2™) in the first two boxes on the Wizard page, located to the right of the subheading ‘ADSL Setting’. 3. Click the ‘Save settings’ button on the upper right of the page to finish. After a few moments, you’ll see a countdown as BoB2™ saves your changes. 4. If you have a Netphone VoIP service,
iiNet BoB2, 22 Connecting to BoB2™ wirelessly It’s best to keep your wireless details somewhere safe in case you need them in the future, so write them down in the boxes below. They’re case sensitive, so make sure to include any capital letters that were used. Wireless Security Key (WPA) Wireless Network Name (SSID)
iiNet BoB2, 27 Wireless Setup for MAC OSX 1. In the upper right-hand corner of your screen, click the AirPort icon and select ‘Turn AirPort On’. 2. Clicking the AirPort icon will now bring up a list of available wireless networks. Select your network name (SSiD) from this list. 3. You’ll be asked to enter your password. Type it in, then tick ‘Remember this network’ to ensure your computer remembers your password for you from now on. Click ‘OK’ to finish. 1 2 3
iiNet BoB2, 4 BoB2™ Checklist Power Pack Line Filter Phone Cable x 2 Ethernet Cable BoB2™ Before you get started, check that the following items are in your box along with your BoB2™ Handset and stand. Got NBN? If you’ve got any kind of NBN or other fibre service, then you’ll have an additional blue ethernet cable instead of 2 x phone cables and a line filter. Quick Start Guide
iiNet BoB2, 7 1. Connect BoB2™ to an electrical outlet with the black power adapter and turn him on by pressing the button next to the power port. A green light will illuminate around the edge of the power button. 2. Plug one of the supplied phone cables into the port labelled ‘adsl’, located to the left of the four yellow sockets. Take your line filter out of the box, and plug the other end of the phone cable into socket marked ‘adsl’ on the filter. 3. Standard phone services: If your phone is plugged into the phone socket on your wall, you’ll need to plug it in
iiNet BoB2, 5 Getting Started First, you’ll need to get the BoB2™ plugged in. There are a few different ways to do that, depending on which type of internet service you have. NBN Satellite You have a satellite modem, and you just want BoB2™ to take care of the wireless internet in your home. Jump to page 10. ADSL1/ADSL2+ Broadband You have a copper landline connected to your house with an active phone service. Hop to page 6. iiNet Naked DSL Broadband You have a copper landline connected to your house, but it
iiNet BoB2, 30 To register your BoB2™ handset to the modem, you’ll need to do the following: On the BoB2™ handset 1. Press on the right side of the control key as shown to bring up the main menu. 2. Scroll down to ‘Settings’ using the control key and press the display button below ‘OK’. 3. In this menu, scroll down to the ‘Handset’ option and press ‘OK’. 4. Scroll down again until you hit ‘Register H/Set’, then press ‘OK’. 5. Using the keypad, enter the handset PIN number (the default is 0000) and press ‘OK’. 6. You’ll see a message on the display screen that reads ‘Regstr. Procedure
iiNet BoB2, 19 Connecting with the BoB2™ default network Your BoB2™ comes with a wireless network already set up in his memory, which can be handy if you don’t have a computer that you can connect him to with an ethernet cable. You can find the default network name (SSID) and password (WPA) on the sticker on the back of BoB2™. If you’d rather use your own network name and password, check the next page. If you’d like to get going using this default network, write down your network name and password on page 22. WPA SSID
iiNet BoB2, 20 Personalising your wireless network Everyone likes their own personal touch, and it’s great to have a password that’s easy to remember. You can set your own network name and password for your wireless network from the BoB2™ home page. Check page 15 if you’re not sure how to log in. Changing your network name (SSID) 1. After logging in, select ‘2. Set up my Wireless’ from the black bar running across the top of the page. 2. Underneath the ‘Wireless Network’ heading, ensure ‘Enable primary SSiD’ is ticked. In the text box to the right of this tick, replace the default network name with the name you’d like y
17 Getting online the manual way – NBN or other fibre services If you have an internet service that connects to the National Broadband Network or any other fibre network, you’ll need to set your BoB2™ up a little differently: 1. On the Wizard page, scroll down to the subheading ‘Modem is currently configured for’. 2. Select ‘FTTH/NBN’ from the drop-down menu
iiNet BoB2, 26 Wireless Setup for Windows XP 1. Open the Start Menu with the button in the bottom left-hand corner of your screen, then select the ‘Connect To’ option from the right-hand column. Click on ‘Wireless Network Connection’. 2. Select the name (SSiD) of your wireless network from the list of available connections and click the ‘Connect’ button. 3. You’ll be asked to enter your ‘Network key’, which is your wireless password (WPA). Type it in, then click ‘OK’. Your computer should remember your password for you from now on. 1 2 3
9 1. Connect BoB2™ to an electrical outlet with the black power adapter and turn him on by pressing the button next to the power port. A green light will illuminate around the edge of the power button. 2. Plug one of the supplied phone cables into the port labelled ‘adsl’, located to the left of the four yellow sockets. Plug the other end of the pho
iiNet BoB2, 11 If you have any kind of fibre or NBN service (excluding NBN satellite), then you’ll have a unit that connects to the fibre network. This unit can be referred to as an NBN Box, NTU, NTD or ONT. To make things simple, we’ll call it a fibre unit from now on. You may also have smart wiring that connects to this fibre unit and gives you a wall socket to plug BoB2™ in to, just like a phone socket. 1. Connect BoB2™ to an electrical outlet with the black power adapter and turn him on by pressing the button next to the power port. A green light will illuminate around the edge of the power button. 2.
iiNet BoB2, 24 Wireless Setup for Windows 7 1. On your desktop, click the Wireless Network icon in the system tray on the bottom right-hand corner of your screen. This will bring up a list of available connections. 2. Find the name (SSiD) of your wireless network and click on it. Ensure ‘Connect Automatically’ is ticked and then click the ‘Connect’ button. 3. You’ll be asked to enter your ‘Security key’, which is your wireless password (WPA). Type it in, then click ‘OK’. Your computer should remember your password for you from now on. 1 2 3
iiNet BoB2, 15 Logging in to BoB2™ BoB2™ has a home page that you can use to manage BoB2™’s settings manually, from getting connected to personalising your wireless network. How to browse to the BoB2™ home page 1. Open your computer’s web browser and in the address bar type http://10.1.1.1 –Make sure your computer is connected to BoB2™ either wirelessly or with an ethernet cable. 2. This is the BoB2™ home page. From here you can get a snap shot of BoB2™’s connection status and statistics. 3. Once you’ve arrived at the home page, type the default password ‘admin’ in th
iiNet BoB2, 18 BoB2™ can broadcast your wired connection signal over a short range, allowing devices to access the internet without being physically attached. A wireless internet signal is often called ‘WiFi’. To connect to your wireless network, a device must have a built-in antenna to receive this wireless signal. Most smartphone, tablets and laptops have these, but many desktop computers don’t. You may need to buy an attachable antenna known as a wireless adapter. Wireless Security It’s good to love your neighbour, but not enough to give them f
12 Once you’ve got BoB2™ plugged in, you’ll need to get him talking to a device that can connect to the internet. The easiest way to do this is to connect him to a desktop or laptop computer with your yellow ethernet cable. Wired You can connect one or several computers to BoB2™ using the yellow ethernet cable that came in the box. Plug one end of the c
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