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CyberData 011049 Operation Manual

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CyberData 011049 User Manual
CyberData 011049 User Guide
CyberData 011049 Online Manual

Text of CyberData 011049 User Guide:

  • CyberData 011049, Operations Guide 930801F CyberData Corporation 12 P packet time 3 part number 4 parts list 5 password for SIP server login 34 login 20 restoring the default 16 play audio locally (door sensor) 54 point-to-point configuration 38 port local SIP 35 remote SIP 35 posix timezone string timezone string 26 POST command 75 power requirement 4 product configuring 16 mounting 1 parts list 5 product features 3 product overview product features 3 product specifications 4 supported protocols 3 supported SIP servers 4 typical system installation 2 product specifications 4 protocols supported 3 R reboot 73, 74 remote SIP port 35 Reset Test Function Managem

  • Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 42 2. On the Sensor page, enter values for the parameters indicated in Tabl e 2-16. Note The question mark icon ( ) in the following table shows which web page items will be defined after the To ggle Help button is pressed. Table 2-16. Sensor Configuration Parameters Web

  • CyberData 011049, Mount the SIP Call Button Operations Guide 930801F CyberData Corporation 2 After the SIP Call Button is assembled, plug the Ethernet cable into the SIP Call Button Assembly (see Figure A-1). Section 2.2.5, "Activity and Link LEDs" explains how the Link and Status LEDs work. Figure A-1. Network Connector Prior to Installation Ethernet Link Activity

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 39 2.3.7.3 Delayed DTMF On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Extension String Resulting Action Note

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 44 2.3.9 Configure the Audio Configuration Parameters The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Call Button. 1. Click A udio Config to open the Audio Configuration page (Figure 2-20). Figure 2-20. Audio Configuration Page 2. On the A udiofiles page, enter values for the parameters indicated in Tabl e 2-17. Note The question mark ico

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 37 Note You must click on the Save button and then the Reboot button for the changes to take effect. Note For s pecific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html 2.3.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds aft er a call is first established with a remote device. Subsequent commas will pause

  • Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 48 2.3.10 Configure the Event Parameters 1. Click the Event Config button to open the Event Configuration page (Figure 2-24). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-24. Event Configur

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 68 Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned, its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml, Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https:// autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the dialout extension to 555. Autoprovisioning Example 2 Here is another example of setting up your autoprovisioning files: We boot up two device

  • Operations Guide 930801F CyberData Corporation Browsers Supported The following browsers have been tested against firmware version 11.1.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7)

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 70 2.3.13.2 Sample dhcpd.conf # # Sample configuration file for ISC dhcpd for Debian # ddns-update-style none; option domain-name "voiplab"; option domain-name-servers 10.0.0.252; option option-150 code 150 = ip-address; option ntp-servers north-america.pool.ntp.org; option space VendorInfo; option VendorInfo.text code 10 = { text }; authoritative; log-facility local7; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 3600; default-lease-time 3600; option routers 10.0.0.1; option subnet-mask

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 22 3. On the Home page, review the setup details and navigation buttons described in Ta bl e 2-6. Note The question mark icon ( ) in the following table shows which web page items will be defined after the T oggle Help button is pressed. Table 2-6. Home Page Overview Web Page Item Description Admin Settings Username The username to access the web interface. Enter up to 25 characters. Password The password to acces

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 41 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-19). Figure 2-19. Sensor Configuration Page

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 32 Note You must click on the Save button and then the Reboot button for the changes to take effect. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 14 2.2.6 Restore the Factory Default Settings 2.2.6.1 RTFM Switch When the SIP Call Button is operational and linked to the network, use the Reset Test Function Management (RTFM) switch ( Figure 2-8) to set the factory default settings. Note Each SIP Call Button is delivered with factory set default values. Note The SIP Call Button will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.1

  • CyberData 011049, Contact Information Operations Guide 930801F CyberData Corporation 7 B.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical  Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://www.cyberdata.net/support/contactsupportvoip.php The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the

  • CyberData 011049, 6 Operations Guide 930801F CyberData Corporation Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) A list of frequently asked questions (FAQs) are available on the SIP Call Button product page at: http://www.cyberdata.net/products/voip/digitalanalog/callbutton/faqs.html Select the support page for your product to see a list of frequently asked questions for the CyberData product: B.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the SIP Call Button product page at: http://www.cyberdata.net/products/voip/d

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 58 2. On the Configure Device page, enter values for the parameters indicated in Tabl e 2-20. Note The question mark icon ( ) in the following table shows which web page items will be defined after the To ggle Help button is pressed. Table 2-20. DSR Page Configure Device Parameters W eb Page Item Description Serial Number Displays the serial number of the door strike relay. MAC Address Displays the mac address of the doo

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 18 2.3.3 Using the Toggle Help Button The Toggle Help button allows you to see a short description of some of the settings on the webpage. To use the Toggle Help button, do the following: 1. Click on the T oggle Help button that is on the UI webpage. See Figure 2-10 and Figure 2-11. Figure 2-10. Toggle/Help Button 2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the

  • CyberData 011049, Mount the SIP Call Button Operations Guide 930801F CyberData Corporation 3 Figure A-3 shows the wall mounting options for the SIP Call Button. Note Be sure to connect the SIP Call Button to the Earth Ground. Figure A-2. Wall Mounting Options Backplate Wall Mounting Screw (3x) (Not Provided) Network Cable & Screw 121001A Accessory Kit (4 Places) on Wall Pre Drill Holes Ground Wire Cutout for Ground Wire Connection Pick One of Four Mounting Hole Slot Entry Cable Closed Slots Cable

  • CyberData 011049, 5 Operations Guide 930801F CyberData Corporation 2 Installing the SIP Call Button 2.1 Parts List Ta bl e 2-1 illustrates the SIP Call Button parts. Table 2-1. Parts List Quantity Part Name Illustration 1 SIP Call Button Assembly 1 Installation Quick Reference Guide 1 SIP Call Button Mounting Accessory Kit

  • Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 62 Note You must click on the Save button and then the Reboot button for the changes to take effect. 2.3.13.1 Autoprovisioning On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page or specified as a DHCP option. When it finds

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 6 2.2 SIP Call Button Setup 2.2.1 SIP Call Button Connections Figure 2-1 shows the pin connections on the J3 (terminal block). This terminal block can accept  16 AWG gauge wire. Note As an alternative to using PoE power, you can supply 8 to 12 VDC at 100 0 mA into the terminal block. GENERAL ALERT Caution Figure 2-1. Connections Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12 VDC power source as an alternative to Network PoE power. Use of these

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 9 2.2.3.2 Connecting the Door Strike Intermediate Relay Module For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate Relay (CD# 011269). This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See Figure 2-3 for the wiring diagram. Figure 2-3. Wiring Diagram If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Door Lock Sense Input The J3 termina

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 20 2.3.4 Log in to the Configuration Home Page 1. Open your browser to the SIP Call Button IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the SIP Call Button. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: ht

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 45 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Table 2-17. Audiofiles Configuration Parameters (continued) Web Page Item Description

  • CyberData 011049, Installing the SIP Call Button SIP Call Button Setup Operations Guide 930801F CyberData Corporation 28 Time Zone String Examples Ta bl e 2-10 has some more examples of time zone strings. Time Zone Time Zone String Tokyo a IST-9 Berlin b CET-1MET,M3.5.0/1:00,M10.5.0/1:00 Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used

  • CyberData Corporation 930801F Operations Guide Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources s

  • CyberData Corporation 930801F Operations Guide Pictorial Alert Icons Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations. Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Caution: I

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