CognitiveTPG Advantage DLX DBD24-2085-01S Operation & User’s Manual

Text of CognitiveTPG Advantage DLX DBD24-2085-01S User Guide:

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 9 Loading Thermal Transfer Ribbon NOTE: THIS STEP IS FOR THERMAL TRANSFER MODEL ADVANTAGE DLX PRINTERS. USE ONLY COGNITIVE APPROVED THERMAL RIBBON. FOR MORE INFORMATION ON COGNITIVE APPROVED SUPPLIES CONTACT US AT 800-525-2785. 1. Position ribbon in front of printer and raise the dust cover. NOTE: RIBBON SHOULD BE POSITIONED WITH THE SUPPLY CORE CLOSEST TO THE PRINTER AND THE TEXT ON THE RIBBON LEADER FACING DOWN. 2. Unlatch the printhead and fully raise the printhead mechanism. 3. Place the left side of the ribbon sup

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 3 Table of Contents Chapter 1 : Introduction...............................................................................5 Welcome..........................................................................................................5 Package Contents .........................................................................................5 Operating Environment..............................................................................5 Storage and Transportation Environment .............................................5 Printer Feature Overview .............................................................

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 20 Label Presentation Label presentation advances media out of the printer after printing a label and then retracts the media prior to printing the next label. • Advance = Distance the media advances after printing a label. • Retract = Distance the media retracts prior to printing a label. • Time = Amount of time in seconds the label remains presented prior to retracting. NOTE: WHEN TIME IS SET TO 0 THE LABEL WILL REMAIN ADVANCED UNTIL THE NEXT LABEL IS PRINTED. Top of Form Adjust The Top of Form (TOF) sets the top of the label with relation to the print head. Increasing the TOF

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 15 9. Select Keep existing driver (recommended) and click Next. 10. Provide a Printer name: and select if the Advantage DLX will be the default printer then click Next. 11. Select Do not share this printer then click Next. 12. Select No when asked Do you want to print a test page? then click Next. 13. Select Finish completing the installation of the Advantage DLX printer. IMPORTANT! IF THE BAUD RATE BETWEEN THE HOST SYSTEM AND THE ADVANTAGE DLX PRINTER ARE NOT E

• Copyright © 2007, Cognitive - 1.800.525.2785 5 Chapter 1: Introduction Welcome Congratulations on the purchase of a Cognitive Advantage DLX thermal label printer. With its 2-year warranty and durable design, the Advantage DLX provides professional quality label printing and performance. Cognitive is committed to providing a reliable product and user experien

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 18 Debug Report Level Specifies the method by which the printer reports error. Values: • None = Turns error reporting Off. • Serial = Printer sends error report to host device via serial port. • Serial & Label = Printer sends error report via serial port and prints an error label. Auxiliary Power ON Check Auxiliary Power ON to enable the 5V serial port output. Enable Automatic Reprint Checking the Enable Automatic Reprint box prompts the printer to reprint a label in the event the printer detects an index mark prior to completing the requested label. Media Adjust Adjust th

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 4 Primary Language ..............................................................................19 Thermal Mode ......................................................................................19 Label Positioning........................................................................................19 Print Width...........................................................................................19 Auto Recalibration ..............................................................................19 Auto Top Of Form .........................................................

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 17 Serial Connection Parameters • Baud Rate • XON/XOFF • Buffer Size • Buffer Overflow Ethernet Connection Parameters • IP Address • Net Mask • Gateway • DHCP • LPD • RTEL • RTEL Port • Ethernet Text Buffer Printer Settings Print Speed The Print Speed value sets the printing speed of the printer. • Low = 2 inches per second • Normal = 3 inches per second • High = 5 inches per second No-Media Timeout The no media timeout value represents the number of inches of media fed throug

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 14 4. Select Add a printer and the Add Printer Wizard will appear. 5. Click Next. 6. Select Local printer attached to this computer and click Next. 7. Select Use the following port: and choose the appropriate Serial or Parallel port, then click Next. 8. Select the appropriate printer model from the available list of printers and click Next.

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 24 Loading Formats Using a USB Flash Drive 1. Create a folder on the USB flash drive at the root level named Cognitive. 2. Inside the Cognitive folder create a folder named Objects. 3. Place the desired Stored Label Formats or Menuing Program into the Objects folder. 4. Turn the printer on and verify the POWER and READY lights are green. 5. Insert the USB flash drive into the USB A port on the back of the printer. The READY light will flash red during firmware installation.

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 13 4. Select Include this location in the search, and then click the Browse button. 5. Select the location: C:\Program Files\Cognitive Solutions Printing Support\Driver Files and click Next. 6. Click Continue Anyway. 7. Click Finish to complete installation. Installing Printer via Serial/Parallel IMPORTANT! COGNITIVE ADMINISTRATOR AND THE PRINTER DRIVERS MUST BE LOADED PRIOR TO INSTALLING THE PRINTER. PLEASE REFER TO THE SECTION TITLED INSTALLI

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 25 Chapter 6: Cleaning and Maintenance For optimal printhead performance Cognitive recommends cleaning the thermal printhead every 5,000 inches. Proper maintenance reduces replacement costs by extending the life of the printhead and improves the performance of the printer. IMPORTANT! DISCONNECT THE POWER PRIOR TO CLEANING THE ADVANTAGE DLX . Cleaning the Printer Clean the exterior of the printer and the media tray using a lint-free cloth, and if necessary, a mild detergent solution. Cleaning the Thermal Printhead and Platen 1. Open the print mechanism. 2) Gently clean the printh

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 23 Chapter 5: Advanced DLX Features USB A Port Loading Firmware Using a USB Flash Drive 1. Create a folder on the USB flash drive at the root level named Cognitive. 2. Inside the Cognitive folder create a folder named Firmware. 3. Place the desired firmware revision into the Firmware folder. IMPORTANT! WHEN USING THE USB FLASH DRIVE THE PRINTER WILL ONLY UPGRADE TO A NEWER FIRMWARE REVISION. 4. Turn the printer ON and verify the POWER and READY lights are green. 5. Insert the USB flash drive into the USB A port on the back of the printer. The READY li

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 22 Updating Firmware 1. Select the Firmware and CPR Upgrade tab. 2. Click the Select Firmware File button. 3. Select the appropriate Firmware file and click Ok. 4. Click the Update Firmware button. CAUTION! TURNING THE PRINTER OFF DURING FIRMWARE INSTALLATION COULD DAMAGE THE PRINTER. CPL Editor Use the CPL (Cognitive Printer Language) Editor in Cognitive Administrator to send CPL to the printer. For more information on programming CPL please refer to the CPL Programmers guide located on the

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 6 Printer Feature Overview Please take a moment and become familiar with the features and nomenclature of the Advantage DLX printer. Front/ Rear View NOTE: ETHERNET MODEL NOT PICTURED. Component Function A – Power and Ready Indicators Indicate current printer status B – Feed Button Advances media C – Dust Cover Protects media from dust and debris D – On/Off Switch Turns printer power On/Off E – Power Connector Input for auto-ranging

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 21 Profile Management Manage the settings of the Advantage DLX using the Profile Management section of Cognitive Administrator. Profile Management displays a list of the printer’s current variable settings. Obtaining Printers Current Profile 1. Select the Profile Management tab in Cognitive Administrator. 2. Click the Get Printer’s Current Profile button. Saving the Current Printer’s Profile 1. Select the Profile Management tab in Cognitive Administrator. 2. Click the Get Printer’s Current Profile button. 3. Click the Save Profile to File button. A

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 26 Chapter 7: Troubleshooting Use the chart below for troubleshooting your Advantage DLX printer prior to contacting Technical Support. If you are unable to resolve the problem using the chart below, please contact our Technical Support staff at 1-800-632-8292. Symptom Possible Cause Recommended Solution Print Head Unlatched Securely latch printhead Out of Media/Ribbon Replace media/ribbon Red Ready Light Printer Paused Press Feed Button to continue printing Red Power Light Incorrect Power Supply Verify use o

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 19 Primary Language Selects the primary command language the printer uses. The Advantage DLX uses Cognitive Printer Language (CPL) as the default command language. Select between CPL, EcPL, and ZcPL command languages. NOTE: THE ADVANTAGE DLX CURRENTLY DOES NOT SUPPORT TPCL COMMAND LANGUAGE. Thermal Mode Select Direct Thermal or Thermal Transfer based on the model of Advantage DLX printer and the type of media being used. IMPORTANT! THERMAL TRANSFER MODE REQUIRES THE USE OF

• Copyright © 2007, Cognitive - 1.800.525.2785 2 Copyright © 2007, ATSI Holdings, Inc. Cognitive™ and Advantage DLX™ are trademarks of ATSI Holdings, Inc. Microsoft ® and Windows™ are trademarks of Microsoft Corporation. Other product and corporate names used in this document may be trademarks or registered trademarks of other companies, and are used only for explanation an

• Copyright © 2007, Cognitive - 1.800.525.2785 10 5. Lower the print head. Do not latch the printhead at this time. 6. Align the notches on the left side of the ribbon take up core with the left spindle. 7. Gently pull the right take up spindle and insert the right side of the ribbon take up core. REMINDER: THE TEXT ON THE RIBBON LE

• CognitiveTPG Advantage DLX DBD24-2085-01S, Copyright © 2007, Cognitive - 1.800.525.2785 7 Inside View Component Function A – Printhead Printing mechanism B – TT Spindle Ribbon take up spindle C – Platen Roller Friction feed printing surface D – Printhead Latches Latches for printhead mechanism E – Media Tray Place label rolls in media tray F – Media Guide Guides label roll F D E C B A B C D E F

More Instructions:

CognitiveTPG Advantage DLX DBD24-2085-01S Specifications 20-05-2023 2

DOWNLOAD

Related Products and Documents (Printer):

Comparable Devices:

Similar Resources:

• Brother GT-3 Series (8 pages) A l l u s e f u l l i n f o r m a t i o n t o s u c c e e d i n y o u r p r i n t i n g b u s i n e s sT H E G T - 3 S E R I E SA reference guide for all GT-3 Series usersv 1.0 …

• Ricoh Ri 2000 (72 pages) Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety Information for This Machine” in this manual before using the machine. Safety Information and Quick Installation Guide …

• Lexmark SERIES E460DN (179 pages) !"#$%&'()*+,-.'()*+,/.'$-,()*0,1-23!%43'567,!June 2009 www.lexmark.comMachine type(s):4513, 4565Model(s):630, 63W, 6EW, dn1, dn2, gd1, gd2, dw1, dw2, gw1, gw2 …

• Epson LQ-2190 (2 pages) DOT MATRIX PRINTER24-PIN WIDE CARRIAGE LQ-2190HIGHLY DEPENDABLE FOR THE MOST DEMANDING BUSINESS ENVIRONMENTS.Print CostEffectivePower SavingsHigh SpeedPrintingEpson’s dot matrix printer is designed to offer busy offi ces unparalleled performance and reliability. Its high speed of up to 480 cps (10cpi) and an MTBF (Mean Time Before Failure) of 20,000 POH ( …

• Dell C2660dn (2 pages) 4 Setting Up Your Printer Dell C2660dn Color Laser Printer Configuration de votre imprimante | Configurazione della stampante | Einrichten des Druckers | Configuración de la impresora 1 2 3 Verify the contents of the box Vérifiez le contenu de votre carton Verificare il contenuto della confezione Überprüfen Sie den Inhalt der Box Compruebe el contenido …

• Xerox ColorQube 8580 (188 pages) Xerox® ColorQube® 8580 / 8880Color PrinterImprimante CouleurUser GuideGuide d'utilisationItaliano Guida per l’utenteDeutsch BenutzerhandbuchEspañol Guía del usuarioPortuguês Guia do usuárioNederlands GebruikershandleidingSvenska AnvändarhandbokDansk BetjeningsvejledningČeština Uživatelská příručkaPolski Przewodnik użytkownikaMa …

Comments, Questions and Opinions: