Cisco 6945 Series Operation & User’s Manual
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Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 1 Phone Features 1. Handset light strip 10. Speakerphone button 2. Phone display 11. Keypad 3. Programmable feature buttons 12. Mute button 4. Softkey buttons 13. Volume button 5. Transfer button 14. Messages button 6. Conference button 15. Applications button 7. Hold button 16. Contacts button 8. Navigation bar and Select button 17. Handset 9. Headset button
Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 2 General Things To Know Up Front To dial off-campus, simply dial 1 + area code + number. In an emergency you can dial: o 5911 to reach Public Safety o 911 to reach DuPage Public Safety Communications (DU-COMM)* * IMPORTANT: If you accidently dial 911 DO NOT hang up. Simply wait on the line until they answer and inform them that you misdialed. If you hang up, they will try to call you
Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 3 To Transfer a Call… o Press the Transfer button on your phone, dial the number to transfer to, then… Press the Transfer button again to release the call, or Wait on the line until someone answers or the call goes to voicemail Press the “Swap” softkey to move between the two calls Press the Transfer button to release the call To Cancel a Call Transfer… o Before it is answered Press the “Cancel” softkey and then the “Resume” softkey to reconnect to the original caller o
Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 4 To Send an Incoming Call to Voicemail… o While your phone is ringing, press the “Divert” softkey on the base of the screen To Forward All Calls Straight to Voicemail… o Press the “Fwd All” softkey at the bottom of the screen and press the Messages button To Cancel Call
Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 5 Call PickUp – The Call PickUp feature allows you to answer an incoming call within your own group or a different group. There are different methods to pick up a call, depending on your group assignment and the permissions you have been given. Group memberships, associations and permissions are set up by the system administrator upon request. o PickUp – This feature allows you to directly pick up a call within your own group by pressing the
Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 6 Missed Calls – This feature will display a list of all the calls you missed regardless of whether or not they left a message. o A number will appear within parenthesis just to the right of your line number indicating the number of missed calls o To view your missed calls, press the App
Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 7 Voicemail Things To Know Up Front The message indicator on your phone is a lit red light at the top of your handset and an envelope icon appearing on the screen of your phone. The first time you connect to your message inbox you will be prompted to enter your PIN followed by the # sign. Your initial PIN is 123456. Following that you will asked to enroll in the system which includes changing your PIN and recording your nam
Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 8 Listening to a message o While listening to a message you can press the following keys to change how the message is played. o Press 4 to slow down the message o Press 6 to speed up the message o Press 8 to pause the message o Press 7 to Rewind the message 5 seconds o Press 9 to Fast Forward the message 5 seconds o Press # to skip the message o Press ## to save and skip message To Send A Message… (works well
Cisco 6945 Series, Wheaton College Cisco 6945 Phone and Voicemail User Guide Revised 1/30/2013 Page 9 New Stuff Please note that the features listed below are optional and are not required for basic voicemail operations. Cisco Personal Communications Assistant Web Tools… o Accessed by going to http://voicemail.wheaton.edu o Log in using your network user id and password o Unity Connection Messaging Assistant Preferences / Phone Menu General behavioral options, including keypad/voice command input Preferences / Message Playback Preferences / Transfer and Screening Not applicable at this time Passwords / Ch
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