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Cisco SPA 509G Operation & User’s Manual

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Cisco SPA 509G User Manual
Cisco SPA 509G User Guide
Cisco SPA 509G Online Manual

Text of Cisco SPA 509G User Guide:

  • Using Advanced Phone Features Creating Speed Dials Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 53 4 • Depending on how your extensions are configured and how many line buttons are on your phone, you can have up to 7 speed dials on the line buttons. • You can create speed dials assigned to a number, that, when pressed on the keypad, dials the number assigned to

  • Cisco SPA 509G, 1 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 1 Getting Started This chapter provides an overview of this document and basic information about your Cisco Small Business Pro IP phone. It contains the following sections: • About This Document, page 1 • Overview of the Cisco Small Business Pro IP Phones, page 3 • Understanding Your Phone’s Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP Phone. NOTE The Cisco Small Business Pro IP Pho

  • Cisco SPA 509G, Getting Started Understanding Your Phone’s Lines and Buttons Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 8 1 Using Keypad Shortcuts When using the phone menus, you can use the keypad to enter the number shown next to the menu or sub-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to obtain your IP address on the Cisco SPA 504G, press the Setup button and dial 9. The IP address is displayed on the Network screen. pickup Allows you to answer a call ringing on another extension by ente

  • Cisco SPA 509G, Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii Contents Chapter 3: Using Basic Phone Functions 26 Using Phone Hardware and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 29 Using Mute 29 Placing or Answering a Call 29 Using Dial Assistance 30 Putting a Call on Ho

  • Using Basic Phone Functions Transferring Calls Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 32 3 Performing an Attended Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call, press xfer. The call is placed on hold and a new line is opened to dial the number. STEP 2 Either: • Enter the number to which you want to tra

  • Cisco SPA 509G, Installing Your Phone Connecting the Handset Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 2 Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the unit. ! CAUTION Do not insert a telephone line cord into the auxiliary port. STEP 2 Insert the long end of the phone cord into the handset port on the phone body that is marked with a phone symbol. STEP 3 (Optional) Route the phone cord through the cable slot. STEP 4 Insert the other end of the phone cord into the port at the bottom of the handset (not shown). Installing the Stand (Optional) NOTE Do not attach the desk stand if you want to mount the phone to the

  • Cisco SPA 509G, Using Basic Phone Functions Setting Do Not Disturb Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 38 3 STEP 3 Press ok. STEP 4 Press save. Stopping Call Forwarding To stop forwarding calls, press the -cfwd softkey. You can also stop call forwarding by pressing the Setup button and selecting Call Forward > edit. Press clear, then press ok. Press save. Using star codes: • Enter *73 to deactivate call forwarding. • Enter *91 to deactivate call forward busy. • Enter *93 to deactivate call forward no answer. Setting Do Not Disturb Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incomin

  • Cisco SPA 509G, 6 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 77 Using the Cisco SPA 500S Attendant Console This chapter describes how to install and use the Cisco SPA 500S Attendant Console with your IP Phone. Figure 1 Cisco SPA 500S Attendant Console

  • Cisco SPA 509G, Using Basic Phone Functions Placing a Three-Way Conference Call Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 43 3 STEP 3 Press the conf softkey again. All three parties are connected in the conference call. When you hang up, the other two parties are disconnected. Cisco SPA 501G: STEP 1 Press the Conference button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone. STEP 2 Dial the second person’s telephone number. STEP 3 Press the Conference button again. All three parties are connected in the conference call. When you hang up, the other two parties are disconnected. Conferencing a Held Call w

  • Cisco SPA 509G, Using the Web Interface Logging in to the Web Interface Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 68 5 Logging in to the Web Interface STEP 1 Get the IP address of your phone: Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: a. Press the Setup button. b. Scroll to network and press select. c. Scroll to view Current IP. This is the IP address of your phone. Cisco SPA 501G: a. Press the Setup button. b. Enter 110, then press #. The IP address is recited. STEP 2 On your PC, open Internet Explorer. STEP 3 Enter the IP address in the browser’s t

  • Cisco SPA 509G, Using Advanced Phone Features Configuring Privacy and Security Features Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 51 4 Using the Setup button: STEP 1 Press the Setup button. STEP 2 Select Preferences. STEP 3 Choose Block Anonymous Call and press edit. STEP 4 Press y/n to choose yes. STEP 5 Press ok. STEP 6 Press save. Using the star code: Press *77. Anonymous call rejection will be enabled until you enter *87. Using Secure Call With the secure call feature, the active call is encrypted so that others cannot eavesdrop. Before enabling Secure Call, ask your service provider if Secure Call is available. Usin

  • Cisco SPA 509G, Getting Started Overview of the Cisco Small Business Pro IP Phones Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 3 1 Overview of the Cisco Small Business Pro IP Phones The Cisco Small Business Pro IP Phones are full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a han

  • Cisco SPA 509G, Using Advanced Phone Features Using Star Codes Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 61 4 Code Definition 16 Activate Secure Call feature for all calls.* See Using Secure Call, page 51. 17 Deactivate Secure Call feature for all calls.* See Using Secure Call, page 51. 18 Activate Secure Call feature for a single call.* See Using Secure Call, page 51. 19 Deactivate Secure Call feature for a single call.* See Using Secure Call, page 51. 36 Pick up a call at another extension.* See Picking Up a Call, page 40. 37 Pick up a group call.* See Picking Up a Call, page 40. 38 Park a call.* See

  • Cisco SPA 509G, Using Basic Phone Functions Using the Phone Directories Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 44 3 Using the Phone Directories Your IP phones provide several different types of phone directories, depending on the phone model and what the system administrator has set up for the company. In general, the phones provide the following types of directories: • Personal Directory—The personal directory provides a place for you to store and view frequently dialed numbers. You can also dial numbers from the directory. • Corporate Directory—The corporate directory lists the phones and extension numbers in your company. Depending on your phone

  • Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the IP Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 83 6 Connecting a Second Cisco SPA 500S A maximum of two SPA500S attendant consoles can be connected to a Cisco SPA 500 Series IP Phone. The instructions in this section are for connecting a second Cisco SPA 500S. If you are

  • Cisco SPA 509G, Using Basic Phone Functions Using the Call History Lists Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 47 3 Calling from the Call History Lists To dial a number from one of the Call History lists: STEP 1 Choose the call. STEP 2 Press dial. NOTE If the call was from a long distance number, you may have to edit the call before dialing it. Press the Edit softkey to edit the call and use the softkey buttons and keypad to edit the number. Deleting a Number from the Call History Lists STEP 1 In the Redial, Answered Calls, or Missed Calls list, choose the call. STEP 2 Press delete. STEP 3 Press OK. Saving a Call History List Number to Your Directory STEP 1 In the Redial, Answ

  • Cisco SPA 509G, Using Basic Phone Functions Setting or Changing a Phone Password Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 48 3 Setting or Changing a Phone Password You can set or change the password for your phone to prevent unauthorized use. To set a password for your phone: STEP 1 Press the Setup button. STEP 2 Select Set Password. STEP 3 Enter a numeric password. Enter the same password twice. STEP 4 Press save. Accessing Voicemail To access voicemail, press the Messages button on your phone. Your system administrator should configure your phone with the correct voicemail number so that pressi

  • Cisco SPA 509G, © 2009 Cisco Systems, Inc. All rights reserved. OL-19750-02 CCDE, CCENT, CCSI, Cisco Eos, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cisco Pulse, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn,

  • Cisco SPA 509G, Installing Your Phone Verifying Phone Startup Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 22 2 Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, phones with screens display the Cisco logo and then “Initializing Network”. All of the lights on the phone will flash. After your phone is successfully connected to the network and receives a basic configuration, your phone line keys should glow green (on models with phone line keys). On models with screens, the phone displays the standard menu for the phone. The date, name and nu

  • Cisco SPA 509G, Using the Web Interface Blocking Caller ID Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 71 5 Blocking Caller ID You can block Caller ID from your phone so that your phone number will not appear to the person you call. To block Caller ID: STEP 1 Log in to the web interface. STEP 2 In the Voice tab, click the User tab. STEP 3 Under Supplementary Services, locate the Block CID Setting field. STEP 4 Choose yes or no to enable or disable. STEP 5 At the bottom of the page, click Submit All Changes. Blocking Anonymous Calls Blocking anonymous calls pre

  • Cisco SPA 509G, Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) i Contents Chapter 1: Getting Started 1 About This Document 1 Overview of the Cisco Small Business Pro IP Phones 3 Understanding Your Phone’s Lines and Buttons 4 Phone Components 4 Softkey Buttons 6 Using Keypad Shortcuts 8 Cisco SPA 500S Attendant Console 9 Caring for Your Phone 10 Chapter 2: Installing Your Phone 11 Before You Begin 12 Phone Connections 12 Connecting the Handset 13 Installing the Stand (Optional) 13 Mounting the Phone to the Wa

  • Using the Web Interface Changing the LCD Contrast Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 75 5 Changing the LCD Contrast NOTE Not applicable to the Cisco SPA 501G. STEP 1 Log in to the web interface. STEP 2 In the Voice tab, click the User tab. STEP 3 Under Audio Volume, you can adjust the LCD contrast by entering a number between 1 and 10

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