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Cisco SMTP Administration Manual

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Cisco SMTP User Manual
Cisco SMTP User Guide
Cisco SMTP Online Manual

Text of Cisco SMTP User Guide:

  • Cisco SMTP, 3-4 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation Setting E-Mail Notification Parameters authentication. You can also specify that the Cisco Unified MeetingPlace SMTP E-Mail Gateway use a URL in the notification instead of the click-to-attend icon when you find that the icon is removed from the notification by the e-mail server of the recipient. To Set E-Mail Notification Parameters Step 1 Start the Cisco Unified

  • Cisco SMTP, 5-4 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Troubleshooting Resolving Notification Language Problems Step 5 Click Done. Verify that the mailbox mapping is correct by doing the following procedure. To Verify Mailbox Mapping Step 1 In the desktop on which the Cisco Unified MeetingPlace SMTP E-Mail Gateway is installed, do one of the following: • Click Start > Programs > MeetingPlace Applications > MeetingPlace Gateway Configuration > E-Mail Gateway. • Click the MeetingPlace icon (the orange door) on the tools tray. Step 2 Verify the value in the MeetingPlace Mailbox fie

  • Cisco SMTP, CHAPTER 5-1 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 5 Troubleshooting This chapter explains how to troubleshoot problems that can occur after installing Cisco Unified MeetingPlace SMTP E-Mail Gateway. See the following sections: • Resolving Connectivity Problems, page 5-1 • Resolving Attend Link Problems, page 5-2 • Resolving Meeting Notification Problems, page 5-2 • Resolving Notification Language Problems, page 5-4 • Resolving Notification Time Zone

  • Cisco SMTP, 3-2 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation Accessing and Configuring the Cisco Unified MeetingPlace Gateway Configurations Tool • Click the Not Required radio button when the e-mail server does not require the Cisco Unified MeetingPlace SMTP E-Mail Gateway to log in to send notifications. • Click the Required radio button when the e-mail se

  • Cisco SMTP, v Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface See the following sections: • Purpose, page v • Audience, page v • Naming Conventions, page v • Documentation Conventions, page vi • Cisco Unified MeetingPlace Documentation, page vii • Obtaining Documentation, page vii • Documentation Feedback, page viii • Cisco Product Security Overview, page viii • Obtaining Technical Assistance, page x • Obtaining Additional Publications and Information, page xi Purpose This guide describes how to ins

  • Cisco SMTP, 2-3 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Step 6 In the field, enter the IP address of the computer on which you want to install Gateway SIM and click Next. The installation completes and the Cisco Unified MeetingPlace Gateway SIM icon (an orange door) appears on the system tray. Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Before installing Cisco Unified MeetingPlace SMTP E-Mail Gateway, make sure that you have administrator privileges on the Windows system on which you a

  • Cisco SMTP, x Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Technical Assistance Obtaining Technical Assistance Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support

  • 2-6 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Uninstalling Cisco Unified MeetingPlace SMTP E-Mail Gateway Step 2 If you stopped the MeetingPlace SMTP Gateway service before you stopped the MeetingPlace Notification Gateway service in Step 1, verify that both

  • Cisco SMTP, A-3 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tags You Can Use in Notification Templates Previous meeting month <!--#Cisco MonthPrev --> <!--#Cisco MonthPrev language=006 --> Inserts the month of the previous meeting. The numeric tag allows language-specific data to be processed in that particular language. For example, 006 ensures that data such as month and AMPM is processed in Japanese. See Table A-2 for a list of the languages and the numbers to which they are mapped. Previous meeting day <!--#Cisco DayPrev --> Inserts the day of the previous meeting. Only valid when us

  • Cisco SMTP, 5-6 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Troubleshooting Resolving Problems with Meeting Attachments Resolving Problems with Meeting Attachments Q. Why are attachments for meetings that were scheduled using MeetingTime or over the web not being received by the invited users? A. If invited users are not receiving meeting attachments for meetings that were scheduled by using MeetingTime or Cisco Unified MeetingPlace Web Conferencing, one of the following two problems may exist: – The profile of the invited user is not set up to receive attachments. �

  • Cisco SMTP, Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 July 28, 2006 Text Part Number: OL-11018-01

  • Cisco SMTP, 4-7 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications Activating Notification About Meeting Schedules • Notify a meeting scheduler that consecutive meetings were not attended This allows Cisco Unified MeetingPlace to send a notification to the meeting scheduler that suggests that the schedule of meetings be extended or future meetings cancelled. When the schedule is created by using Cisco Unified MeetingPlace Web Conferencing o

  • Cisco SMTP, 4-5 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications How to Add Access Information in MeetingTime How to Add Access Information in MeetingTime Users may require additional instruction or information to access Cisco Unified MeetingPlace meetings in your environment. To ensure that such information is available for users, you can enter the information in MeetingTime and add the appropriate tags to the notification template

  • xi Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Additional Publications and Information For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has establish

  • Cisco SMTP, 3-5 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation Changing the Cisco Unified MeetingPlace Gateway SIM Configuration Changing the Cisco Unified MeetingPlace Gateway SIM Configuration The Gateway SIM facilitates communication between Cisco Unified MeetingPlace Audio Servers and Cisco Unified MeetingPlace applications such as the Cisco Unified MeetingPlace SMTP E-Mail Gateway. The Cisco Unified MeetingPlace Gateway SIM improves the reliability and se

  • Cisco SMTP, 4-4 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications How to Customize a Notification Template To Edit a Notification Template We recommend that you make backup copies of template files that you want to modify. You can copy the file to another folder or save it by using a different extension. Step 1 Use Notepad to open the notification template that you want to modify. Tip We recommend using Notepad to edit notification templates because Notepad automatically saves the file by using the current file extension, .tpl. Other text editors can append a different exte

  • Cisco SMTP, ix Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Cisco Product Security Overview From this site, you will find information about how to: • Report security vulnerabilities in Cisco products. • Obtain assistance with security incidents that involve Cisco products. • Register to receive security information from Cisco. A current list of security advisories, security notices, and security responses for Cisco products is available at this URL: ht

  • Cisco SMTP, A-1 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 APPENDIX A Tags You Can Use in Notification Templates Table A-1 lists and defines the tags that you can use in notification templates. For instructions on modifying a notification template, see Chapter 4, “Customizing Meeting Notifications.” Ta b l e A-1 Notification Template Tags Suggested Label Tag Description This tag is not intended to have a label <!--#Cisco AttendMeetingHint --> Inserts any text found in the How to Attend Meeting parameter (located under the

  • Cisco SMTP, 2-5 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Verifying the Cisco Unified MeetingPlace SMTP E-Mail Gateway Installation Step 15 Click Finish. Note If the InstallShield Wizard was unable to copy certain files during the installation because these files were in use, you will be prompted to reboot your system. When the system reboots, all of the copied files will be installed correctly. Verifying the Cisco Unified MeetingPlace SMTP E-Mail Ga

  • vii Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Cisco Unified MeetingPlace Documentation Cisco Unified MeetingPlace documentation also uses the following conventions: Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document. Caution Means reader be c

  • Cisco SMTP, 3-7 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation Changing the Cisco Unified MeetingPlace Gateway SIM Configuration Table 3-4 describes elements in the MeetingPlace Server Entry dialog box. Ta b l e 3-4 MeetingPlace Server Entry Dialog Box Elements Element Description Server Name The hostname or IP address of the Cisco Unified MeetingPlace Audio Server that you want the Cisco Unified MeetingPlace SMTP E-Mail Gateway to support. Shadow Server Name The hostname or IP address of the shadow Cisco Unified MeetingP

  • Cisco SMTP, 3-3 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation Setting E-Mail Notification Parameters Setting E-Mail Notification Parameters You can configure the Cisco Unified MeetingPlace SMTP E-Mail Gateway to place a link in the notification that meeting participants can use to access the meeting. The default link is the click-to-attend icon. This icon appears at the bottom of the e-mail notification the participant receives. In cases where the part

  • viii Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Documentation Feedback You can access international Cisco websites at this URL: http://www.cisco.com/public/countries_languages.shtml Product Documentation DVD The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medi

  • Cisco SMTP, CHAPTER 3-1 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation This chapter describes how to configure your Cisco Unified MeetingPlace SMTP E-Mail Gateway for operation. See the following sections: • Accessing and Configuring the Cisco Unified MeetingPlace Gateway Configurations Tool, page 3-1 • Setting E-Mail Notification Parameters, page 3-3 • Changing the Cisco Unified MeetingPlace Gateway SIM Configuration, page 3-5 Accessing and Configuring the Cisco Unified MeetingPlace Gateway Con

  • 3-8 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation Changing the Cisco Unified MeetingPlace Gateway SIM Configuration

  • Cisco SMTP, 4-6 Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications Activating Notification About Meeting Schedules To Add Instruction Information Step 1 Start MeetingTime and log in to the Cisco Unified MeetingPlace Audio Server. Step 2 Click File > Open Register Book > Configure. Step 3 In the View pane, locate the Company Specific Information section and click Company Information. Step 4 Click Query. Step 5 Locate Custom Notif Text under the Attributes heading. Step 6 Do one of the follo

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