Black Box MC200A Operation & User’s Manual

Text of Black Box MC200A User Guide:

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 15 1515 15 of of of of 49 4949 49 6) Time Server IP 1,2, & 3. The 192.043.244.018 address is the time server at NCAR. You can change this to a preferred timeserver and add two more timeservers. Without a timeserver the timestamp will be incorrect and your spam filter may trap the email. NOTE: All timeservers send the time UT. In order to set the time stamps correctly you must adjust your Time Zone Offset under the Fax Settings tab. There is a list of public timeservers at this URL: http://tf.nist.gov/service/time-servers.html Cli

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 20 2020 20 of of of of 49 4949 49 TELNET Once you have configured the initial IP address or set your PC to the same network as the FaxReceiver, you can use Telnet to configure the parameters. B E N E F I T S O F U S I N G T E L N E T : 1) You can use HyperTerminal or any other telnet utility to perform the setup procedures. 2) The FaxReceiver does not have to be on the same physical network as long as you have a virtual connection to the network that it is attached to. 3) There are

• Copyright  2006 Ringdale User Manual, 62-15820000 Page 37 3737 37 of of of of 49 4949 49 PROBLEM: I enabled the DHCP setting, but do not know what address was used. SOLUTION: After the IP address is assigned, ping the address or range of addresses that it could have. Then within 5 minutes, use the ARP -A command to see the IP Addresses as

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 31 3131 31 of of of of 49 4949 49 Receiving a Fax The FaxReceiver is a silent operation device. Connect the FaxReceiver to a fax line. When a fax is received, the Destination Email address will be sent an email. When this occurs, the red Transmit LED will light. The email will have the subject: “Incoming Fax”. The email will have a message similar to this: Black Box® FaxReceiver RFR 102 (v1.02) - Fax No: 724-746-0746 Location: Lawrence, PA Remote Fax ID: " 724-746-0746" It will have an attachment labeled Fax attachment fi

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 46 4646 46 of of of of 49 4949 49 This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commerc

• Copyright  2006 Ringdale User Manual, 62-15820000 Page 10 1010 10 of of of of 49 4949 49 Installation where an outgoing fax machine is required on incoming line: NOTE: If you daisy chain from an outgoing fax machine, it should be set to either not auto answer or answer after 4 rings or more so that the FaxReceiver will pickup first.

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 38 3838 38 of of of of 49 4949 49 QUESTION: My debugger output does not look correct. Can I send it to Tech Support? ANSWER: Yes. Using your mouse, right-click on the blue bar at the top of your telnet session, and select Edit, then Select All. Next right-click on the blue bar at the top of your telnet session, and select Edit, then Copy. Open an email, and do a Paste or Ctrl/v. Send the email to [email protected]. QUESTION: I would like to be able to disable/enable the FaxReceiver from a remote location. ANSWER: To remotely switch on/off the answer, simply change the SMTP server IP addr

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 12 1212 12 of of of of 49 4949 49 Configuration The complete configuration can be done with any Telnet client, like HyperTerminal or simply using the Windows Command prompt “telnet”. This will work on any FaxReceiver that is on the same virtual network. Black Box has provided a FaxConfig utility that allows you to perform the basic IP configuration of any FaxReceiver that is on the same physical network. These are the steps necessary to configure the FaxReceiver using the Windows command prompt telnet client. F A X C O N F IG U R A T

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 21 2121 21 of of of of 49 4949 49 c. Type in “telnet xx.xx.xx.xx” (where xx.xx.xx.xx is the IP address that you configured for the FaxReceiver) and press Enter. d. If a password was set will respond “Enter Password”. If a password has not been set, you will *not* be prompted for a password when you telnet into the device.

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 24 2424 24 of of of of 49 4949 49 5, 6, 7) Timeserver 1 address....192.043.244.018 – The 192.043.244.018 address is the time server at NCAR. You can change this to a preferred timeserver and add two more timeservers. Without a timeserver the timestamp will be incorrect and your spam filter may trap the email. NOTE: All timeservers send the time UT. In order to set the time stamps correctly you must adjust your Time Zone Offset in the Setup Fax section. There is a list of public timeservers at this URL: http://tf.nist.gov/service/t

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 49 4949 49 of of of of 49 4949 49 CUSTOMER SUPPORT INFORMATION Order toll-free in the US: Call 877-877-BBOX (outside US call 724-746-5500) FREE Technical Support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corp, 1000 Park Drive, Lawrence, PA 15055-1018. Web site: www.blackbox.com E-mail: [email protected]. © Copyright 2006 Black Box Corporation. All rights reserved.

• Copyright  2006 Ringdale User Manual, 62-15820000 Page 35 3535 35 of of of of 49 4949 49 Troubleshooting PROBLEM: LEDs do not flash at power-up CAUSE: Power cord not connected or the Ethernet cable is not attached to a live Ethernet network. The LEDs are driven by the Ethernet chip and will not flash unless an Ethernet network is attached.

• Black Box MC200A,  Copyright 2006 Black Box Page 2 22 2 of of of of 49 4949 49 Table of Contents Table of Contents 2 Introduction 4 Easy Configuration 4 Features 4 System Architecture 4 Menu Map 5 Important Information 6 Connections 7 Reset Button 11 Configuration 12 TELNET 20 The FaxViewer 32 Troubleshooting 35 Glossary 39 Technical Specifications 41 Trademark Recognition 41 Legal Notices 42 Technical Support 48 The Process 6 FAX CONFIGURATION UTILITY 12 General Settings 13 TCP/IP Settings 14 e-mail Settings 16 FAX Settings 17 TelNet Settings 19 Benefits of usi

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 34 3434 34 of of of of 49 4949 49 5) As soon as the fax starts to come in, the FaxReceiver needs to set up and send the GIF header, which has the values for the size of the "canvas". At that stage however, it only knows the width of the incoming fax. There is no way to know how long it is going to be. So the length is set to a fixed value that corresponds to the longest sheet of standard paper it can expect to be sent by a

• Copyright  2006 Ringdale User Manual, 62-15820000 Page 14 1414 14 of of of of 49 4949 49 T C P / I P S E T T I N G S 1) Enter an unused IP Address from your network, or click on the DHCP/RARP Enable. NOTE: If you change to an address that is NOT in the same network range that your PC is, you will still be able to see the FaxReceive

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 39 3939 39 of of of of 49 4949 49 Glossary ARP – Address Resolution Protocol A TCP/IP protocol used to obtain a node's physical address. A client station broadcasts an ARP request onto the network with the IP address of the target node it wishes to communicate with, and the node with that address responds by sending back its physical address so that packets can be transmitted. ARP returns the layer 2 address for a

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 7 77 7 of of of of 49 4949 49 Installation The illustration shows the setup of the ports and the diagnostic LEDs. Connections See the drawings on page 7 for installation examples. Plug the PCMCIA modem card into the top or bottom slot. Insert your Ethernet RJ45 connection into the LAN jack on the front. NOTE: If you do not have your Ethernet connection plugged in, there will be no lights on power up. The Modem’s RJ11 phone line cable and adapter wil

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 30 3030 30 of of of of 49 4949 49 P) Change Telnet password – If you do not change this, anyone can access the unit and change the settings. Max 253 characters. For the telnet password, all ASCII and non-ASCII characters may be used except control characters (those with HEX codes below 0x20). Note however that some telnet clients will modify or not pass non-ASCII characters, or may treat them as control commands for the telnet program rather than passing them on, so best to stick with standard keyboard letters, numbers and punctuation marks. Accented characters on non-English keyboar

• Black Box MC200A,  Copyright 2006 Black Box User Manual MAY 2007 MC200A Version 3 FaxReceiver MC200A ® 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 2006. Black Box Corporation. All rights reserved.

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 33 3333 33 of of of of 49 4949 49 To use the FaxViewer: 1) Open the FaxViewer utility. 2) When you get e-mail with multiple GIF files, open the email in a separate window. 3) Click in the attach block. Then do a Ctrl / A – or - select the Edit menu, and do a Select All then drag and drop the images anywhere on the FaxViewer application. 4) If the last page is showing, but the Page shows 1, then you need to reverse th

• Copyright  2006 Ringdale User Manual, 62-15820000 Page 29 2929 29 of of of of 49 4949 49 9) Daylight Saving – (Off) – This is a toggle. When you are in Daylight Saving time (summer months) this should be on. R) Press R when you have the Unit Fax settings configured. 4) Reboot after quitting (Disabled) – Thi

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 32 3232 32 of of of of 49 4949 49 The FaxViewer The FaxViewer is a free tool provided to 1) easily print the FaxReceiver image in standard format, 2) easily view the FaxReceiver image, and 3) save a multi-page FaxReceiver image as a single RFX document. With this FaxViewer set as your default GIF viewer you can take a look at a fax, if you want it, print it and without any fuss it will be formatted correctly. It is a standalone utility. Just drag the program to your Desktop, and double-click to run it. You can start the FaxViewer in the future either by making it your default

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 16 1616 16 of of of of 49 4949 49 E - M A IL S E T T I N G S 1) Mail Server SMTP Address – Use the TCP/IP tab to change this. 2) Mailserver SMTP IP Port – The default is 25. This is most common. Other common ports used are 26, and 2525. 3) Mailserver Login Name – Often this is an email address. When a fax is received in the email box, it will come from this user. Max 58 characters. 4) Mailserver Login Password – This is the password for

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 22 2222 22 of of of of 49 4949 49 For each line item to be altered, type the option or menu number and press the Enter key, then enter the information and press the Enter key. NOTE: If you leave the telnet session inactive for over two minutes, it will time out, disconnect, and report: “Inactivity Timeout (2 minutes) – disconnecting”. You can change this timeout, with option number 6. If you set it to 0, it will not timeout. This parameter resets to 2 after each time you quit. NOTE: After each entry that you make, you will get a confirmation message: “Are you

• Black Box MC200A,  Copyright 2006 Black Box Page 5 55 5 of of of of 49 4949 49 Menu Map The menu driven setup allows the following parameters to be set up: MENU ITEM # CHARS DEFAULT FORMAT REQD? 1) Setup IP 1 2) Setup SMTP Mailserver 2 3) Setup Fax 3 4) Reboot after quitting (Disabled) toggle 5) Change Telnet port 4 23 23 Y 6) Change Telnet session time- out 2 2 (0 to 50 minutes) N P

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 19 1919 19 of of of of 49 4949 49 T E L N E T S ET T I N G S Select the TelNet tab. 1) Telnet port – This will enable the end user to set up a port that the company does not block (e.g. port 80 or even port 25). That means that you will be able to telnet into the FaxReceiver from your desk, enable debug, send a fax to the unit (also from your desk), and figure out what is going wrong. If you change the TELNET port nu

• Black Box MC200A, Copyright  2006 Ringdale User Manual, 62-15820000 Page 28 2828 28 of of of of 49 4949 49 U N I T F A X S E T T I N G S Enter a 3 to setup the Fax Settings. 1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually displayed on the display of the sending fax after establishing contact, or recorded in its log/print-out. It is not mandatory to have an ID. If it is not set, the FaxReceiver will send an ID of 20 spaces to the distant fax. 2) Fax number – This is the telephone number of the FaxReceiver. Not required. Max 20 characters. 3) Fax Location – T

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