BT UC-351GP/E-UK Installation, Maintenance And Operation Manual
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BT UC-351GP/E-UK, Page 39 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Appendix H | Regulatory approvals EN54-4:1997 LIABILITY The services and products provided by Redcare, when installed and commissioned, are only intended to provide a communications path between the equipment and a supervision centre to the extent that is reasonably practicable by use of such goods and services. DISCLAIMER The manufacturer or his agents disclaim responsibility for any damage, financial loss or injury caused to any equipment, property or persons resulting from any use of this equipment. The manufactu
BT UC-351GP/E-UK, Page 12 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 By default, the General Purpose outputs (GPOP’s) have the following specific purposes: GPOP1: Local path fault output (BSIA Form 175 mode) GPOP2: ARC controlled output GPOP3: Return path signalling (RPS) output (in conjunction with input pin 4) WARNING Connectors J600, J800, J1000, J1300, J1301 and J1400 have been classified as SELV and shall only be conne
BT UC-351GP/E-UK, Page 20 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Figure 13 -.Screenshot of the Quick Start menu when set for IP working.
BT UC-351GP/E-UK, Page 4 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 2 | Parts List The Redcare Secure Unit is shipped with the following items: Redcare Secure unit Adhesive pads Antenna SIM card (fitted) The following are required in order to complete the Redcare Secure installation: General hand tools (2mm blade screwdriver, wire cutters, etc.) Connection cable ADSL filter (Secure 2 & 3 only) for PSTN broadband lines
Page 31 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Appendix B | Redcare Secure Unit Generated Events There are two forms of alarm message supported by Secure. A Pin is used in this document to mean physical wiring, or an applied voltage, to a terminal on the Secure itself (e.g
BT UC-351GP/E-UK, Page 16 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 The following commands can be used to configure the behaviour of the GP Outputs: GPOP1 * 91 * 20 BSIA Form 175 Mode – default mode * 91 * 30 Standard Path Fail Mode Active Low (Failure of any communications path causes a Low on GPOP1) * 91 * 31 Standard Path Fail Mode Active High (Failure of any communications path causes a High on GPOP1) * 91 * 50 Standard Path Fail Mode 2 Active Low (Failure of both communications paths causes a Low on GPOP1)
BT UC-351GP/E-UK, Page 3 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 PRODUCT SECURE 2 SECURE 3 SECURE IP Both paths working, PSTN/IP path fails – fault reported in 2 MINS 2 MINS 3 MINS Both paths working, Radio path fails – fault reported in 5-55 MINS 5-55 MINS 3-13 MINS Only Radio path working and it fails – fault reported in 55 MINS 55 MINS 3-6 MINS Only PSTN/IP path working and it fails – fault reported in 25 HOURS 5 HOURS 3 MINS If both paths failed simultaneously – fault reported in 55 MINS 55 MINS 6 MINS
BT UC-351GP/E-UK, Page 33 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Appendix C | Trouble Shooting Redcare Secure does not start up Ensure that the DC power is connected, and that no headers have been left inserted on the board Redcare Secure doesn’t connect to Redcare Enterprise Service Platform Check that the DRN / Agency ID (Quick start page) is set to “0” Check that the account has been activated in the Redcare ESP server. Check if this Redcare secure unit has already been connected und
BT UC-351GP/E-UK, Page 22 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Signal Strength Test LEDs SS1 and SS2 provide a signal strength indication. Signal strength is indicated as shown in Figure 15 SS2 SS1 Signal Strength Quality Off Off No reading available (e.g. modem is being reset or attempting to register) or <-89dBm Unacceptable Off FLASH -89dBm to -83dBm Borderline Off On -83dBm to –77dbm Go
BT UC-351GP/E-UK, Page 18 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Figure 12 - Screenshot of the Quick Start Menu when set for PSTN working Interface combination select GP Wireless / Dial UP for Secure 2&3, or select GE Wireline / Wireless for Secure IP (grade 4) Panel Type This is the alarm panel protocol. This must match the protocol configured in the alarm panel if connected to a dialler alarm panel through the dial capture port. Line volt
BT UC-351GP/E-UK, Page 17 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Examples of some Pre-dial configurations. *50*9# (Featureline or CLI enabled PABX line) *50*91470# (For a silent PABX line) *50*9*01470# (For a silent PABX line with pause) *50*1280# (To force any PSTN calls to route through the BT network) *50*1470# (default setting) *50*# (Clear predial string) Configuring the Accou
BT UC-351GP/E-UK, Page 10 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Figure 6 - Antenna position Extension Antenna An extension antenna can be used in the event that the Receive Signal strength at the location is inadequate, and changing locations is not an option. Two high gain antennas are available: 1. Aerial (short) – AO100 External base antenna 2. Aerial (long) – BA900-5 High gain antenna (1.2m white stick) Each antenna is supplied with a 5 m RG 58 coaxial cable terminated by a female FME connector. A 20 cm male FME to male MMCX flying lead is used to terminate the antenna on th
Page 15 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Configuring Panel Format By default the unit is configured for pin-only mode. This mode disables the dial capture port to reduce power consumption. Use the following command to enable the dial capture port and set it
BT UC-351GP/E-UK, Page 36 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Appendix E | Secure IP (Grade 4 only) specification notes IP Protocol: TCP Port: 443 Data Usage / Requirements: Secure IP Grade 4 polling is every 30 seconds. A poll and response results in 288 total bytes transferred (incl. IP headers). A small number of alarms will also typically be generated per day and these result in 296 bytes transferred. Overall his generates approximately 800 K Byte
BT UC-351GP/E-UK, Page 8 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Selecting the Mounting Location When surveying the site, please remember that the Redcare Secure unit operates in a similar way to an ordinary mobile telephone. Therefore any restrictions on the use of mobile telephones in the area will also apply to the Redcare Secure unit. Premises such as hospitals, petrol stations, airports, blasting areas etc. may operate a mobile telephone restriction in certain areas. Always ensure that the chosen site is free of any mobile telephone restrictions
BT UC-351GP/E-UK, Page 1 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Table of Contents INTRODUCTION ................................................................. 2 PARTS LIST ........................................................................ 4 SAFETY WARNINGS AND OPERATING CONDITIONS ..... 5 MOUNTING AND WIRING .................................................. 7 PIN POLARITY LEARNING ................................
Page 11 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 The following General Purpose inputs (GPIP’s) have specific purposes: GPIP4 Will raise a Pin 4 alarm and trigger the RPS function on output pin 3. GPIP11 When configured for BSIA Form 175 functionality,
BT UC-351GP/E-UK, Page 21 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 7 | Network Registration and Commissioning Ensure both Config and learn headers are removed. If Config Header (J903) is shorted, the unit will not attempt to register on the Redcare Enterprise Service Platform (ESP). The header short should be removed once configuration is complete. Network Registration On startup, the unit will immediately attempt to register on the Redcare ESP with all available interfaces: GPRS PSTN or Ethernet During registration and
Page 28 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 8 | Maintenance and Operations The Redcare Secure product is managed by the ESP servers, and appropriate alarms are raised to alert the ARC to faults (see appendix B). This section describes the operational and maintenance activities that may be
BT UC-351GP/E-UK, Page 35 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Continued. GPOP3 * 93 * 10 RPS function Active Low (Alarm sent on GPIP4 sets output Low, Alarm acknowledged sets output High) * 93 * 11 RPS function (Alarm sent on GPIP4 sets output High, Alarm acknowledged sets output Low) – Default PSTN Voltage Mon *59* (# to end test) Line voltage test. State of line voltage is indicated on LED’s SS1 & S
BT UC-351GP/E-UK, Page 32 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Software Mismatch 979 304 (999) ET/ER (979) 6 (3) E – Immediate Panel Type Mismatch 989 311 (998) ET/ER (977) 6 (3) E – Immediate BSIA 175 Test 988 354 (997) TX/TE 6 (3) E – Immediate; R – Immediate Unit Restarted 984 305 (995) AT/AR (995) 5 (6) E – Immediate; R – Immediate Level 3 Acces
Page 27 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Connecting alarm pin inputs For alarm panels that provide ‘Positive applied’ or ‘Positive removed’ communicator outputs, the unit’s input pins can be wired directly to the Alarm panel. Figure 20 - Alarm panel with Positiv
BT UC-351GP/E-UK, Page 23 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Commissioning Once the unit is registered with the Redcare ESP, perform the following steps: 1. Ensure the unit is connected to the network. 2. Power cycle the unit to begin the commissioning process (both headers off). 3. After 1 minute the unit will begin establishing its communication paths. 4. After a further 1 minute, LEDs 2 & 3 should be p
BT UC-351GP/E-UK, Page 34 of 40 Installation, Maintenance and Operation Manual V24a (June 2012) British Telecommunications plc 2012 Appendix D | DTMF Configuration codes Panel Format * 15 * 1 # Contact ID * 15 * 10 # High Speed (fast format) * 15 * 20 # SIA * 15 * 30 # Pin Only mode - Default * 15 * 2 # ContactID with Double Knock * 15 * 3 # 4 + 1 express (DTMF mode only) * 15 * 5 # 4 + 2 express (DTMF mode only) * 15 * 11 High Speed with Double Knock * 15 * 21 # SIA with V21
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