Compaq Presario 18XL191 Operation & User’s Manual
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Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES T ROUBLESHOOTING 1 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Troubleshooting This chapter covers troubleshooting and resolving common problems associated with Compaq Presario 1800XL Series Notebook Computers. The basic steps in troubleshooting include: 1. Preparing the Notebook for troubleshooting as outlined in Preliminary Steps 2. Performing the Power-On Self Test (POST) and observing any error messages di
P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 39 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Removing the Diskette Drive To remove the diskette drive, complete the following steps: 1. Prepare the Notebook for disassembly (pg 11 ). 2. Remove the Palmrest cover with TouchPad (pg 14 ). 3. Remove
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 7 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Diskette Drive Ribbon Cable The ribbon cable position for the diskette drive is shown below. Ä CAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook. Removing the Diskette Drive
P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES B ATTERY AND P OWER M ANAGEMENT 5 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Rebooting After a Lockup To reboot the Notebook when the keyboard is frozen or the screen is locked, press and hold down the Power ª button for at least four seconds; this cause
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES T ROUBLESHOOTING 17 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Audio Test Error Codes Error Code Description Recommended Action 3206-xx Audio System Internal Error Replace the system board and retest. TouchPad Interface Test Error Codes Error Code Description Recommended Action 8601-xx Mouse test failed 1. Replace the TouchPad and retest. 2. Replace the system board and retes
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 41 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Removing the Battery Charger Board (Voltage Converter Board) To remove the battery charger board, complete the following: 1. Prepare the Notebook for disassembly (pg 11 ). 2. Remove the Palmrest cover with TouchPad (pg 14 ). 3. Remove the keyboard (pg 17 ). 4. Remove the Heatspreader (pg 23 ). 5. Remove the Internet Zone cover (pg 18 ). 6. Remove the Internet button board (pg 21 ). 7. Remove the display panel assembly (pg
Compaq Presario 18XL191, 8 R EMOVAL AND R EPLACEMENT P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Speaker Assembly Cable The cable position for the speaker assembly is shown below. The cable is routed under the battery charger (voltage converter) board and under the edge of the system board. Ä CAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placem
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES P IN A SSIGNMENTS 3 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Modem Connector Game Port Connector Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3Ring 6 Unused Pin Signal Pin Signal 1 +5V 9 +5V 2 SWA 10 SWC 3 RBTA 11 RBTC 4 GND 12 RMSO 5GND 13RBTD 6 RBTB 14 SWD 7SWB 15RMSI 8 +5V
Compaq Presario 18XL191, 20 T ROUBLESHOOTING P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Notebook is beeping and battery icon is blinking. Battery charge is low. Immediately save any open file(s). Then complete one of the following steps: • Connect the Notebook to an external power source to charge the battery pack. • Turn off the Notebook or initiate Hibernation until you can find another power source or charge the battery pack. Battery icon on the front of the unit blinks to indicate low-battery condition, but Notebook does not beep. Volume is tu
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES I LLUSTRATED P ARTS C ATALOG 9 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Configure To Order (CTO) Parts Description Part No. Display 14.1" TFT 15.0" TFT LVDS 15.0" TFT LVDS M D(Special) 175324-001 171814-001 203698-001 Processors Pentium III 450 w/128 Cache (uPGA2) Pentium III 450 w/256 Cache (uPGA2) Pentium III 500 w/256 Cache (uPGA2) Pentium III 600 w/256 Cache (uPGA2) Pentium III 650 w/256 Cache (uPGA2) Pentium III 700 w/256 Cache (uPGA2) Celeron 500 w/128K Cache (uPGA2) 175321-001 175320-001
Compaq Presario 18XL191, 34 R EMOVAL AND R EPLACEMENT P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Removing the Upper CPU Cover To remove the upper CPU cover, complete the following: 1. Prepare the Notebook for disassembly (pg 11 ). 2. Remove the Palmrest cover with TouchPad (pg 14 ). 3. Remove the keyboard (pg 17 ). 4. Remove the Heatspreader (pg 23 ). 5. Remove the Internet Zone cover (pg 18 ). 6. Remove the Internet button board (pg
6 P IN A SSIGNMENTS P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 QuikDock Connector Pin Signal Pin Signal Pin Signal Pin Signal 1 Adapter Power 22 Serial Port DCD 43 Keyboard Clock 64 Reserved 2 Adapter Power 23 Serial Port DSR 44 Keyboard Data 65 Headphone Sens
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 17 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Removing the Keyboard To remove the keyboard, complete the following steps: 1. Prepare the Notebook for disassembly (pg 11 ). 2. Remove the Palmrest cover with TouchPad (pg 14 ). 3. Gently lift 1 up the front of the keyboard and disconnect 2 the flex cable from the ZIF Connector on the system board and remove the keyboard. To replace the keyboard, reverse these procedures. Note: When replacing the keyboard, the Keyboard Ribbon Cable should fold behind the ZIF Connector rather tha
Compaq Presario 18XL191, 6 B ATTERY AND P OWER M ANAGEMENT P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Increasing Battery-Operating Life Battery pack operating life is affected by several variables. To avoid unnecessary replacement, consider the following when determining how long a charged battery pack should last: • Power conservation settings • Hardware configuration • Software applications • Installed options • Display brightness • Hard drive usage • Changes in operating temperature • Type and number of installed PC Cards N
Compaq Presario 18XL191, 2 B ATTERY AND P OWER M ANAGEMENT P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Full Off Off mode consumes no power. However, the battery charges while the Notebook is in Off mode if the battery is installed and the Notebook remains plugged into external AC power. Note: Unsaved information is lost if the Notebook is shutdown without saving the data. To activate Off mode, click the Start button on the Windows taskbar, click Shut Down, and then select shut
Compaq Presario 18XL191, 24 T ROUBLESHOOTING P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 **This problem indicates that the backlight or its power circuitry has failed. If the backlight is not functioning, the POST result cannot be observed. Connect the unit to an external monitor before powering up the unit. If an external monitor is not available verify that POST is complete by opening and closing the display, li
Compaq Presario 18XL191, 6 S PECIFICATIONS P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Memory Expansion Diskette Drive Memory Expansion System Memory Expansion Board Memory Total Memory 64 MB none 64 MB 64 MB 32 MB 96 MB 64 MB 64 MB 128 MB 64 MB 128 MB 192 MB 64 MB 256 MB 320 MB Diskette Drive Capacity per Diskette (High/Low) 1.44Mb/720 Kb Diskette Size 3.5 in Number of LED Indicators 0 Number of Drives Supported 1 Drive Rotation (rpm) 300 Transfer Ra
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 21 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Removing the Internet Button Board Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the Internet button board, complete the following steps: 1. Prepare the Notebook for disassembly (pg 11 ). 2. Remove the Internet Zone Cover (pg 18 ). 3. Remove the screw secu
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 31 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 6. Turn the unit over (right side up) and remove the two screws located at the back of the CD/DVD drive. 7. Disconnect the CD/DVD drive cable and push forward from the back of the drive to slide the drive out of the chassis. To replace the CD/DVD drive, reverse these procedures. Ä CAUTION: When replacing the CD/DVD drive, ensure that the CD/DVD Ribbon Cable is placed in its proper location during the reassembly process. Improper cable placement can damage the Notebook.
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES T ROUBLESHOOTING 27 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Keyboard/Numeric Keypad Solutions Some causes and solutions for keyboard/numeric keypad problems are listed in the following table. Memory Solutions Some causes and solutions for memory problems are listed in the following table. Keyboard/Numeric Keypad Problem Probable Cause Solution(s) Embedded numeric keypad on Notebo
Compaq Presario 18XL191, 4 S PECIFICATIONS P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 System Memory Catalog 03F8h - 03FFh Communications Port (COM1) 04D0h -04D1h Motherboard Resources 0CF8h - 0CFFh PCI Bus 1000h - 10FFh Lucent 56K V.90 PCI DF Modem 1400h - 143Fh ESS SOLO-1 PCI AudioDrive 1440h - 147Fh Intel ® PRO/100 S Mobile LAN on Motherboard 1480h - 149Fh Intel ® 82371AB/EB PCI to USB Universal Host Controller 14A0h
P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES B ATTERY AND P OWER M ANAGEMENT 3 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Power Settings Power management levels can be initiated based on the amount of time passed since the last system activity. System activity includes keyboard strokes, mouse movemen
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES P IN A SSIGNMENTS 1 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Pin Assignments This chapter provides the pin assignments for the Presario 1800XL Series Notebook connectors. For more information on connectors or external ports, refer to Rear Connectors and QuikDock Connectors . Note: The signals in all tables of this chapter are considered active high unless otherwise indicated by an asterisk (*). Parallel Connector *Signal is active low. Pin Signal Pin Signal 1Strobe* 10 Ac
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 25 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Removing the Hard Drive Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the hard drive, complete the following steps: 1. Prepare the Notebook for disassembly (pg 11 ). 2. Remove the Palmrest cover with TouchPad (pg 14 ). 3. Remove three screws from the hard drive mounting bracket. 4. Disconnect the hard drive data cable and lift
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 3 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 ZIF Connector The 1800XL Series Notebooks use zero insertion force (ZIF) connectors on the system board. Ä CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle only the connector slide when removing or replacing a cable. Never pull or twist on the cable while it is connected. To remove a cable from a ZIF connector, lift both corners of the ZIF connector and slide the cable out simultaneously with constant light force. Ä CAUTION
P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES R EMOVAL AND R EPLACEMENT 9 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 Modem Cable The cable position for the modem is shown below. Ä CAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process. Impro
Compaq Presario 18XL191, 2 S PECIFICATIONS P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL185, and XL190, XL191, XL192 System Interrupts System DMA Hardware IRQ System Function Hardware IRQ System Function IRQ0 System Timer IRQ10 Available IRQ1 Standard 101/102-Key or Microsoft Natural Keyboard IRQ11 Intel ® Pro/100S Mobile LAN on Motherboard IRQ2 Programmable Interrupt Controller IRQ11 Texas Instruments PCI-1410 CardBus Controller IRQ3 Lucent 56K V.90 PCI DF Modem IRQ11 ACPI IRQ Holder for PCI IRQ Steering IRQ3 ACPI IRQ Holder for PCI IRQ Steering IRQ11 Intel ®
Compaq Presario 18XL191, P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES T ROUBLESHOOTING 9 Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Diagnostic Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostics program. These error codes help identify subassemblies that may be damaged or defective. The following tables list error codes, a description of the error condition, and the action required to resolve the error condition. Important: Retest the system after com
26 T ROUBLESHOOTING P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1800 S ERIES Presario 1800 Series Models: XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192 Hard Drive Solutions Some causes and solutions for hard drive problems are listed in the following table. Ä CAUTION: To prevent loss of information, maintain an up-to-date
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