Cisco NAC3350-PROF-K9 - NAC Profiler Server Installation Manual
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4-16 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Manager High Availability Pair Figure 4-8 Standby Web Admin Console Example—CCA Manager > Network Page Complete the Configuration Verify settings in the Failover pages for both the active and standby CAMs. The high availability configurati
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-31 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Server High Availability Pair • [Primary] Local MAC Address (untrusted-side interface): Filled in by default; the MAC address of the eth1 interface for the HA-Primary CAS. Note • You may want to copy and paste the [Primary] Local Host Name, [Primary] Local Serial No, and [Primary] Local MAC Address (trusted/untrusted) values into a text file. These values are necessary la
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-16 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Installing the Clean Access Manager Figure 3-5 Licensing Page Step 11 In the Clean Access FlexLM License File(s) field, Browse to the license file for your CAS or CAS bundle, and click Install License. You should see a green confirmation text string at the top of the page which indicates: success/failure to install the license, type of license added, and, for a CAS license, the Server increment count (for example
4-23 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Server High Availability Pair If additional network interfaces (e.g. eth2 or eth3) are available, you can use them for UDP heartbeat instead of eth0. In this case, the eth2 or eth3 interfaces on the two machines are connected using a cross
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-44 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Useful CLI Commands for HA [root@rjcam_2 ~]# This CAM is the standby CAM in the HA-pair. Clean Access Server The following are useful files to know about for HA on the CAS: • HA CAS Configuration Status (/etc/ha.d/perfigo.conf) • Heartbeat/Link-Based Connections (/etc/ha.d/ha.cf) • Link-Detect Interfaces (/etc/ha.d/linkdetect.conf) • Active/Standby Status (/perfigo/common/bin/fostate.sh) HA CAS Configuration Status The /etc/ha.d/perfigo.conf file shows a variety of configurat
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 5-2 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 5 Password Recovery Recovering Root Password for CAM/CAS Step 2 Power cycle the machine. Step 3 After power-cycling, the GUI mode displays. Press Ctrl-x to switch to text mode. This displays a “boot:” prompt. Step 4 At the prompt type: linux single. This boots the machine into single user mode. Step 5 Type: passwd. Step 6 Change the password. Step 7 Reboot the machine using the reboot command.
4-7 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Manager High Availability Pair Note The CAM always uses eth1 as the UDP heartbeat interface. Note When the primary eth1 link has been disconnected and only the serial link remains, the CAM returns a database error indicating that it
10 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 About This Guide Release Notes for Cisco NAC Appliance Details on the latest 4.8(x) release, including: • New features and enhancements • Fixed caveats • Upgrade instructions • Supported AV/AS product charts • CAM/CAS/Agent compatibility and version information Cisco NAC Appliance Hardware Installation Gui
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-3 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Installing the Clean Access Manager Summary of Steps For New Installation Note If relevant, back up your current Clean Access Manager configuration and save the snapshot to your local computer for safekeeping as described in the Cisco NAC Appliance - Clean Access Manager Configuration Guide, Release 4.8(3). Step 1 Follow the instructions on your welcome letter to obtain a valid
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-12 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Installing the Clean Access Manager Warning You must already have obtained a product or evaluation license to access the CAM/CAS and CAM web console. Refer to Cisco NAC Appliance Service Contract / Licensing Support for complete step-by-step instructions on how to obtain and install product licenses and obtain service contract support for Cisco NAC Appliance. Step 1 Launch a web browser from a computer accessible to the CAM by network. Step 2 If you are using Internet Explorer Version 6 to access the CAM (and CA
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-45 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Useful CLI Commands for HA log_badpack false warntime 10 debug 0 debugfile /var/log/ha-debug logfile /var/log/ha-log watchdog /dev/watchdog node rjcas_1 node rjcas_2 Link-Detect Interfaces The /etc/ha.d/linkdetect.conf file is useful if your network topology restricts configuring external (pingable) interfaces for Link-detect functionality between your CAS HA pair appliances. This file specifies the CAS network interfac
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 2-15 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 2 Preparing for Installation Rack-Mounting Your Cisco NAC Appliance CAM/CAS • Because you may install more than one appliance in the rack, ensure that the weight of all the appliances installed does not make the rack unstable. Caution Some equipment racks are also secured to ceiling brackets due to the weight of the equipment in the rack. If you use this type of installation, make sure that the rack you are using to install the appliances is secured to the building structure. • As mentioned in Airflow Guidelines, page 2-9, maintain a 6-inch (1
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 2-12 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 2 Preparing for Installation Preparing Your Site for Installation • Clean Access Manager (CAM) Configuration Worksheet • Clean Access Server (CAS) Configuration Worksheet • CAS Mode IP Addressing Considerations Note If planning to configure your appliances for high availability (HA), you first must perform initial installation on each appliance, then configure HA via the CAM and/or CAS web console(s). You will need to create a virtual Service IP for the HA-pair via web configuration. Clean Access Manager (CAM) Configuration Worksheet Clean Access Server (CAS) Configuration Worksheet Table 2-
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 1-4 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 1 Cisco NAC Appliance Hardware Platforms NAC-3315, NAC-3355, and NAC-3395 NAC-3355 MANAGER Standard Manager supporting up to 20 standalone or HA-pair CASs • Single processor: Quad-core Intel Xeon (Nehalem) • 4 GB RAM • 2 x 300 GB SAS RAID HDD • 4 10/100/1000 LAN ports [2 integrated NICs; 2 Gigabit NICs (PCI-E)] • CD/DVD-ROM Drive • 4 USB Ports (1 front, 1 internal, 2 rear) • Cavium CN1120-
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-14 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Installing the Clean Access Manager Figure 3-2 CAM Prelogin Banner Example The Pre-login Banner enables you to present a broad range of messages, including warnings, system/network status, access requirements, etc., to administrator users before they enter authentication credentials in the CAM/CAS. Administrators can specify the text of the Pre-login Banner by enabling this feature on the appliance, logging into the command-line console, and editin
4-30 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Server High Availability Pair Note If your network topology restricts Link-detect functionality between your CAS HA pair appliances, you can also use the /etc/ha.d/linkdetect.conf file to enforce Link-detect behavior on your eth0 and/or
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-17 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Server High Availability Pair Note service perfigo restart does not work when used to test high availability (failover). Instead, Cisco recommends “shutdown” or “reboot” on the machine to test failover, or, the CLI commands service perfigo stop and service perfigo start. See Useful CLI Commands for HA, page 4-43. Accessing High Availability Pair CAM Web Consoles Determining Active and Standby CAM Access the web console for each CAM in the HA pair by typing the IP address o
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-28 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Installing the Clean Access Server Figure 3-8 Eth0 Egress Packets with Management VLAN ID Tagging Note • In most cases, enabling Management VLAN tagging is not needed. You should only enable it if you are sure it is necessary. If you choose not to enable it at this time, you can change the option later in the web console or using service perfigo config utility. (Management VLAN tagging is necessary when the trusted side of the CAS is a trunk, such as in Virtual Gateway deployments. In this case, you will need to enable Management VLAN tagging
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 1-9 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 1 Cisco NAC Appliance Hardware Platforms NAC-3315, NAC-3355, and NAC-3395 Figure 1-8 Cisco NAC-3355 Front Panel LEDs/Buttons 5 Operator information panel 12 Empty (unused) hard disk drive (HDD) bay 1 6 Operator information panel release switch 13 Hard disk drive (HDD) bay 1 7 Video port 1. Cisco does not support installing additional hard drives in the NAC-3355 appliance. 1 HDD activity LED Green = Hard disk drive activity Flashing Green = Hard disk drive activity Off = Hard disk drive is idle or disabled 2 HDD status LED Amber = Hard disk drive is in error state Off = Hard disk drive is functioning or
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-44 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Useful CLI Commands for the CAM/CAS CAS CLI Commands for Cisco NAC Profiler All Cisco NAC Appliance releases are shipped with a default version of the Cisco NAC Profiler Collector component. Cisco NAC Appliance 4.8(x) releases are shipped with Collector version 3.1.0-24 by default. When upgrading the NAC Server to a newer NAC Appliance release, the current version of the Collector will be replaced with the default version of the Collector shipped with the NAC Appliance release. For example,
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-46 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Useful CLI Commands for HA My node is active, peer node is standby [root@rjcas_1 bin]# This CAS is the active CAS in the HA-pair. 2. Run the fostate.sh script on the second CAS: [root@rjcas_2 bin]# ./fostate.sh My node is standby, peer node is active [root@rjcas_2 bin]# This CAS is the standby CAS in the HA-pair. Accessing High Availability Pair CAS Web Consoles Determining Active and Standby C
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 2-14 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 2 Preparing for Installation Rack-Mounting Your Cisco NAC Appliance CAM/CAS Rack-Mounting Your Cisco NAC Appliance CAM/CAS Each Cisco NAC Appliance CAM/CAS has a set of rack handles (installed at the factory). You will use these handles later when you install the appliance in a four-post rack. You can front (flush) mount or mid-mount the appliance in a 19-inch (48.3-cm) equipment rack that conforms to the four-post rack specification (the inside width of the rack should be 17.5 inches [44.45 cm]). Mount the appliance in the brackets. When the applianc
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 1-21 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 1 Cisco NAC Appliance Hardware Platforms NAC-3310, NAC-3350, and NAC-3390 Cisco NAC-3350 Front and Rear Panels Note The Cisco NAC-3350 is only FIPS-compliant after you have purchased and installed a field-replaceable FIPS card as described in the Cisco NAC Appliance FIPS Card Field-Replaceable Unit Installation Guide. The Cisco NAC-3350 Appliance provides enhanced capability for enterprise wide Clean Access Standard Manager and Clean Access Server (1500/2500/3500 user count) deployments. A NAC-3350 Standard CAM can manage up to 20 Clean Access Servers or 20 HA-CAS pairs. A NAC-335
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-6 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Installing the Clean Access Manager Step 8 Next, the Cisco NAC Appliance software installer asks you to specify whether you are installing a Clean Access Manager or Clean Access Server. At the following prompt, enter 1 to perform the installation for a Clean Access Manager. Please choose one of the following configurations: 1) CCA Manager. 2) CCA Server. 3) Exit. Caution Only one CD is used for installation of the Clean Access Manager or Clean Access Server software. You must select the appropriate type, either CAM or CAS, for the tar
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 3-49 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 3 Installing the Clean Access Manager and Clean Access Server Troubleshooting the Installation Step 3 Use service perfigo config to “reconfigure” the CAM/CAS initial configuration, accepting the previous values for all settings other than the master secret, which, in the case of an HA peer, you specify to match the other appliance in the HA pair. Step 4 If deployed as part of an HA pair, bring the HA-Primary CAM/CAS back up, and then bring the HA-Secondary CAM/CAS back up. Database synchronization between active and standby CAMs takes
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-27 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Server High Availability Pair Configure the HA-Primary Clean Access Server The general sequence to configure the HA-Primary CAS is as follows: a. Access the HA-Primary CAS Directly, page 4-27 b. Configure the Host Information for the HA-Primary CAS, page 4-27 c. Configure HA-Primary Mode and Update, page 4-28 d. Configure the SSL Certificate, page 4-32 e. Reboot the HA-Primary CAS
Cisco NAC3350-PROF-K9 - NAC Profiler Server, Contents 5 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Clean Access Manager 4-43 Clean Access Server 4-44 HA CAS Configuration Status 4-44 Heartbeat/Link-Based Connections 4-44 Link-Detect Interfaces 4-45 Active/Standby Status 4-45 Accessing High Availability Pair CAS Web Consoles 4-46 Determining Active and Standby CAS 4-46 Determining Primary and Secondary CAS 4-46 CHAPTER 5 Password Recovery 5-1 Recovering Root Password for CAM/CAS 5-1 Recovering Root Password for CAM/CAS (Release 3.5.x or Below) 5-1 APPENDIX A
Cisco NAC3350-PROF-K9 - NAC Profiler Server, 4-18 Cisco NAC Appliance Hardware Installation Guide OL-20326-01 Chapter 4 Configuring High Availability (HA) Installing a Clean Access Server High Availability Pair Note You must use identical appliances (e.g. NAC-3350 and NAC-3350 or NAC-3315 and NAC-3315) in order to configure High Availability (HA) pairs of Clean Access Managers (CAMs) or Clean Access Servers (CASs). CAS High Availability Overview Caution CAM-CAS communication and HA-CAM and/or HA-CAS peer communication can break down and adversely affect network functionality when SSL certificates expire. Refer to the caveat CSCtb43264 in
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