Cisco Cisco Unified IP Phone 7960G Phone Manual

Text of Cisco Cisco Unified IP Phone 7960G User Guide:

• Cisco Cisco Unified IP Phone 7960G, Getting Started Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 5 Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA

• Cisco Cisco Unified IP Phone 7960G, 34 OL-8133-01 Using Phone Settings You can personalize your Cisco Unified IP Phone by adjusting the ring tone and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone. Tip Typically, the default system policy for the voice message light on your handset tells your phone to always light to indicate a new voice message. Customizing the Phone Screen You can adjust the

• Cisco Cisco Unified IP Phone 7960G, An Overview of Your Phone Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 17 8 Settings button Opens/closes the Settings menu. Use it to configure features and control phone screen contrast and ring sounds. Using Phone Settings, page 34 Advanced Call Handling, page 29 9 Speaker button Toggles the speakerphone on or off. When the speakerphone is on, the button is lit. Using a Handset, Headset, and Speakerphone, page 33 10 Mute button Toggles the Mute feature on or off. When Mute is on, the butto

• Cisco Cisco Unified IP Phone 7960G, 4 OL-8133-01 Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skad

• Cisco Cisco Unified IP Phone 7960G, 14 OL-8134-01 The primary reason that a particular headset would be inappropriate for the Cisco Unified IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, being near electric motors, large PC monitors. In some cases, a hum experienced by a user may be reduced or eliminated by using a local power cube. See the “Using an External Power Supply” section on page

• Cisco Cisco Unified IP Phone 7960G, Basic Call Handling Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 27 Making Conference Calls Your Cisco Unified IP Phone allows you to conference two additional participants into one telephone conversation, creating a conference call. Tips • Calls must be on the same line before you can add them to a conference. If calls are on different lines, transfer them to a single line before using Confrn. • Depending on how your phone is configured, if you leave a conference after creating it, the conference might end. To avoid this, transfer the conference before hanging up. If you want to... Then... • Create a conferenc

• 18 OL-8134-01 Understanding Phone Screen Features This is what your main phone screen might look like with an active call: . Cleaning the Phone Screen Gently wipe the phone screen with a soft, dry cloth. Do not use any liquids or powders on the phone. Using anything other than a soft, dry cloth can contaminate phone components and cause failures. 1 Primary phone line Displa

• Cisco Cisco Unified IP Phone 7960G, An Overview of Your Phone Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 15 An Overview of Your Phone Your Cisco Unified IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that your computer uses, allowing you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls, and so on. In addition to basic call-handling features, your phone supports specialized or advanced telephony features that can extend your call-handling capabilities. Depending on configuration, your phone supports: • Access to network data and services

• Cisco Cisco Unified IP Phone 7960G, Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) INCLUDING LICENSE AND WARRANTY Phone Guide

• Cisco Cisco Unified IP Phone 7960G, 48 OL-8134-01 using on phone 35 documentation, accessing 2 E ending a call, options for 23 extension numbers, viewing 18 F Fast Dials using on phone 37 feature buttons directories 16 help 16 messages 17 services 17 settings 17 features, availability of 19, 20, 43 footstand adjusting 13 button, identifying 16 forwarding calls, options for 26 H handset light strip 16 securing in cradle 13 using 33 volume 34 hanging up, options for 23 headset answering calls with 22 button, identifying 17 hanging up with 23 mode, using 33 placing calls with 21 volume 34 headset performance, general 13 help butto

• Cisco Cisco Unified IP Phone 7960G, 12 OL-8134-01 Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 1 DC adaptor port (DC48V) for phones not provided with inline power 5 Access port (10/100 PC) for connecting your phone to your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting to the network 8 F

• 28 OL-8134-01 Do Not Disturb You can use the Do Not Disturb (DND) feature to block incoming calls on your phone with a busy tone. Tips • When DND is turned on: – The DND blocking feature applies to all the lines on your phone. – Received calls are not logged to the Missed Calls directory on your phone. • When DND and Call Forward All are both enabled on your phone, Call Fo

• Cisco Cisco Unified IP Phone 7960G, Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) v Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Accessibility Features 11 Connecting Your Phone 12 An Overview of Your Phone 15 Understanding Buttons and Hardware 15 Understanding Phone Screen Features 18 Cleaning the Phone Screen 18 Understanding Feature Buttons and Menus 19 Entering and Editing Text 19 Understanding the Help System on Your Phone 20 Understanding Lines vs. Calls 20 Understanding Feature Availability 20 Basic Call Handling 21 Placing a Call—Basic Options 21 Placing a Call—Add

• Cisco Cisco Unified IP Phone 7960G, 26 OL-8134-01 Forwarding All Calls to Another Number You can use Call Forward All to redirect incoming calls from your phone to another number. Tips • When you enable Call Forwarding, all lines of the phone are forwarded. • You must enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary. • You can forward your calls to a traditional analog phone or to another IP phone, although your system administrat

• Cisco Cisco Unified IP Phone 7960G, Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 49 viewing 18 voice message indicator setting for 42 M messages indicator for 38 listening to 38 messages button, description of 17 missed calls, records of 35 multiple calls, handling 24 mute button, description of 17 mute, using 24 N navigation button, description of 17 network configuration data, locating 44 Number 30 O online help, using 19 P PAB using on phone 37 Personal Address Book, see PAB Personal Directory using on phone 37 phone lines buttons for 16 description of 20 viewing 18 phone screen adjusting contrast of 34 changing language of 34 cl

• Cisco Cisco Unified IP Phone 7960G, Phone Screen Icons Call State Incoming call Off-hook On-hook Selected Device Handset in use Headset in use Speakerphone in use Other Features Speed Dial Message waiting Phone service URL assigned Button Icons Messages Services or Help Directories Settings Speaker Mute Headset i

• Cisco Cisco Unified IP Phone 7960G, Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 1 Getting Started Using this Guide This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for pointers to commonly used sections. If you want to... Then... Explore your phone on your own Press or on the phone when you need assistance. Review safety information See the “Safety and Performance Information” section on page 2. Connect your phone See

• Cisco Cisco Unified IP Phone 7960G, Customizing Your Phone on the Web Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 41 Add a service to an available programmable phone button 1. Select a device. 2. Click Service URL. Note If you do not see this option, ask your system administrator to configure a service URL button for your phone. 3. Choose a service from the Button Service drop-down list. 4. If you want to rename the service, edit the label fields. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. 5. Click Save. 6. Click Reset to reset your phone (necessary to see the new button label on your phone). Access a servic

• Getting Started Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 3 Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihi

• Copyright © 2006 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. or its affiliates in the U.S. and certain other countries. All other brands, names, or trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not impl

• Cisco Cisco Unified IP Phone 7960G, Getting Started Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 11 Using External Devices The following information applies when you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions: • M

• Cisco Cisco Unified IP Phone 7960G, 36 OL-8134-01 Using Corporate Directory Depending on configuration, your phone can provide a corporate directory, a directory of corporate contacts that is set up and maintained by your system administrator. You can use a corporate directory to place calls to coworkers. If you want to... Then... Dial from a corporate directory (while not on another call) 1. Press > Corporate Directory (exact name can vary). 2. User your keypad to enter a full or partial name and press Search. 3. To dial, press the listing, or scroll to the lis

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