Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1 Installation And Getting Started Manual
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Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Verification of the installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 31 of 45 Process overview for meetings created in Cisco TMS The steps taken when booking a meeting from Cisco TMS are described below. Use this workflow to help diagnose where a failure is occurring if your test meeting does not complete successfully. 1. A booking change of some type is made in Cisco TMS. 2. Cisco TMS keeps a log of all booking activity. 3. The Sche
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Verification of the installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 30 of 45 Check whether the user selected proper rooms. Check the Domino mail system to verify that email is being delivered. Step 4 Symptom: Requests show up in the Waiting for Approval but stay there indefinitely. Tips: Check the Domino Server Log of the Integration Server for signs that the Cisco TMS Trigger Agent has run. If you see logging activity from the Cisco TMS Trigger Agent, look for possible failure reasons in the Domino Server log
Troubleshooting Cisco TMSXN Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 38 of 45 Figure 20: Adding an Admin role It is impossible to book resources after a Cisco TMSXN upgrade Sometimes after upgrading from a previous Cisco TMSXN version, you may experience difficulties booking Cisco TMS resources from Lotus Clients. A t
Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 18 of 45 agents should run — the server on which the database is created. The database and agents must be on the same server. Close the agent dialog. 6. Double-click Scheduled Synchronizer. Make sure On schedule is selected. In the drop-down list to the right of Schedule… select
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 12 of 45 3. Right-click on the templates and select Sign… a. Choose Active User’s ID to sign using the current user’s ID. b. Make sure that the user has sufficient permissions to sign templates and that the user has a mailbox on this Domino server. 4. Select the All design documents radio button. 5. Click OK. The status bar shows the number of databases processed and the number errors if any occurred. S
Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 13 of 45 6. In the Specify New Database Name and Location section, select the server that the integration package is being installed on. 7. Set the Title field to the value that you specified in the TMSResourceDatabaseName variable in the notes.ini file (Video
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Upgrading to 11.3 or 11.3.1 Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 26 of 45 4. Go to File > Application > Replace Design… 5. Select the server on which the Cisco TMS templates were installed and then select TMS Mail 7 and click Replace. Enable agents in Resource Database 1. Start Lotus Domino Designer and open the Resource Reservations Database that you created earlier (normally called ―Video Conference Resources‖) by going to File > Application > Open…, selecting the server where the database was created, and then selecting the database from the list. 2. From the Applications p
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Contents Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 4 of 45 Table of figures Figure 1: Turning on User Account Control ............................................................................................. 8 Figure 2: An updated java.policy file ..................................................................................................... 10 Figure 3: An updated notes.ini file ......................................................................................................... 10 Figure 4: The Files tab, with the two Cisco TMS templates
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, License agreement Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 43 of 45 you shall comply with all applicable export control laws and regulations with respect to the Software and Documentation; any violation or threatened violation of this Agreement may cause irreparable injury to TANDBERG for which injunctive relief may be appropriate, in addition to all legal remedies; and upon violation of any of the provisions of this Agreement or the expiration of the te
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Contents Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 2 of 45 Contents Table of figures.................................................................................................................... 4 Introduction ......................................................................................................................... 5 How to use this document .......................................................................................................
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Introduction Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 5 of 45 Introduction This document describes the Cisco TelePresence Management Suite Extension for IBM Lotus Notes (Cisco TMSXN) installation process. The software is an optional add-on component to Cisco TelePresence Management Suite (Cisco TMS), which gives users the ability to schedule video conferences, book meeting rooms and invite participants using their Lotus Notes client. The video conferencing systems are register
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 22 of 45 10. If you have completed the Enable secure communication (Optional) section, select Yes for field HTTPS. If not, select No. 11. An additional option titled Automatic Update is displayed. Because of a known issue with Lotus Notes, the Free/Busy information for booked resources is not handled by the Room and Resources Manager. As a work around for this release, you can automatically r
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Contents Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 3 of 45 Calendar options in the Cisco TMS mail template ................................................................................ 27 Verification of the installation ...........................................................................................29 Testing meetings from Lotus to Cisco TMS .......................................................................................... 29 Process overview for meetings created in Lotus ................................................................................... 29 Troubleshooting ......................
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Checking for updates and getting help Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 40 of 45 Checking for updates and getting help Cisco TelePresence recommends registering your product to automatically receive SoftCare notifications about the latest software and security updates. If you do not register your product, it is a good idea to regularly check for software updates on the Cisco TelePresence web site. If you experience any difficulties or unexpected results when
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Technical description of Cisco TMSXN Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 34 of 45 Technical description of Cisco TMSXN Overview The Cisco TelePresence Management Suite Extension for IBM Lotus Notes allows Lotus Notes Client users connected to a Domino Server to book, update and delete video conferences directly from within their Lotus Notes client. The integration is based upon representing each system in Cisco TMS as a room in a resou
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 15 of 45 Figure 8: The Register Person page Creating a service account on the Cisco TMS server A user must be specified on the Cisco TMS server to be used as the login for Cisco TMSXN. This user must be able to log onto the Cisco TMS server and have access to all the systems you intend to make available through Lotus Notes. This user will appear as the owner of all meetings booked through Lotus. Cisco TelePresence recommends creating a separ
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Requirements Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 6 of 45 Requirements Server operating system 32 bit Windows Server 2000 SP3 with Internet Explorer 5.5 or later Windows Server 2003 with Internet Explorer 6.0 or later Windows Server 2008 with Internet Explorer 7.0 or later 64 bit Windows 2008 Server R2 with Internet Explorer 7.0 or later Note: Cisco TMSXN 11.3.1 for IBM Lotus Domino 8.5.x may be installed as a 32 bit or 64 bit application. If running IBM Lotus Domino as a 32 bit application on a 64 bit serve
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Upgrading to 11.3 or 11.3.1 Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 24 of 45 Upgrading to 11.3 or 11.3.1 Complete the following steps to upgrade the Cisco TMS IBM Lotus Notes integration from a previous version. The term ―Domino directory‖ is used throughout this document. The location of this directory is user configurable during installation, and can for example be C:\Lotus\Domino\. The integration files are included as part of the NotesIntegration.zip file found in the Setupfiles folder on your Cisco TMS Installation Media. The archive includes two zip files targeted for versions 7.
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 11 of 45 Restarting the Domino Service Restart the Domino Service to apply the changes made either by using the restart server command in the Domino console, or by restarting the Lotus Domino Service in the Services Console found at Start > Administrative Tools > Services. Signing the templates The new template files must be signed with an appropriate ID from your organization. Domino security requires that ―new mail‖ agents run on the home server (ma
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Frequently asked questions about Cisco TMSXN booking Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 33 of 45 Question: Can I use the Cisco TMS Phone books when booking from my Lotus Notes Calendar? Answer: No, Cisco TMS Phone books are not available from Cisco TMSXN. Systems not listed in your Lotus Notes Address Book can be added to the meeting as External Participants. Alternatively, if there are numbers or sites that you use often that you would
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, License agreement Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 42 of 45 You will include on permitted copies of a Software all copyright, trademark and other proprietary rights notices included on the originals; the Software and Documentation contain valuable proprietary information and trade secrets of TANDBERG and You shall protect the secrecy of, and avoid disclosure and unauthorized use of, the Software and Documentation, using at least those measures that You take to protect Your own most highly confidential information;
Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 16 of 45 Figure 9: Creating a new user group having the Booking permission Adjusting the web permissions on the Cisco TMS Server The Java implementation on the Domino Server cannot support the default Integrated Authentication permissions set on
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, License agreement Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 41 of 45 License agreement Cisco TelePresence Management Suite Extension for IBM Lotus Notes (previously known as TANDBERG Management Suite Lotus Notes Integration) TANDBERG is now part of Cisco Systems, Inc By installing, copying, or otherwise using the software program of TANDBERG and/or its affiliates (―TANDBERG”), or of its Licensors, provided hereunder (―Software‖), You (―Licensee‖) agree to be bound by the terms of this Shrinkwrap License Agreement (―Agreement”). If You do not agree to the terms of this Agreement, do not inst
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Post installation setup Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 27 of 45 Post installation setup Calendar options in the Cisco TMS mail template Using the calendar to request a meeting does not change from standard Lotus Resource booking, therefore that process is not covered in this document. Please refer to your Lotus Notes help for information on using the Calendar and Address Book. The mail template supplied by Cisco TelePresenceis based on the standard Lotus Mail
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 23 of 45 6. Do not modify the remaining fields. Click Save and Close to save your changes. Repeat these steps for each Cisco TMS system you wish to represent in Notes. Starting the Synchronizer After all the resources have been added to the resource database, the synchronizer process must be started by going to Actions > Run synchronizer. This is a one-time step and does not need to be repeated even if additional resources are added at a later time. Updating the Mail Template for Notes Users Video bo
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Upgrading to 11.3 or 11.3.1 Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 25 of 45 Sign the templates The new template files must be signed with an appropriate ID from your organization or ―new mail‖ agents will fail to run. Domino security requires that ―new mail‖ agents run on the home server (mail server) of the signer. Because the templates include ―new mail‖ agents, the ID that signs the templates must have a mailbox located on the server where you are installing the integration package. It is recommended you create a utility account on the Domino Server for the purpose of signing the �
Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION - INSTALLATION GUIDE FOR IBM LOTUS NOTES 11.3.1, Installation Cisco TMS Extension for IBM Lotus Notes – Installation and getting started guide Page 19 of 45 Figure 12: Listing the Agents of the database 5. Hold down the Ctrl key, and click on Scheduled Synchronizer and TMS Trigger. Click the Enable button at the top of the list. The database and agents must be on the same server. Close the agent dialog. 6. Double-click Scheduled Synchronizer. Locate the Properties section near the bottom. Select the On Schedule radio button under Runtime > Trigger, and select More than once a day in the drop-down lis
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