Cisco MicroCell Operation & User’s Manual

Text of Cisco MicroCell User Guide:

• Cisco MicroCell, Getting Started Requirements 4 Getting To Know Your Device 4 Frequently Asked Questions 5 Overview 7 Step 1: Connect your device to the Internet 8 Step 2: Power on your device 10 Step 3: Activate your device online 10 Step 4: Wait while your device connects 10 Step 5: Confi rm your success 11 Troubleshooting Help With Activating Your MicroCell 12 Help After Activating Your MicroCell 15 Alternate Connection 18 Other Decoding The Lights On Your MicroCell 20 Important Safety Instructions 22 Firewall Settings 25 Specifi cations 25 RF Exposure 26 FCC Compliance 26 Index 28 One-Year Limited Warranty Back Cover Table of Contents

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Getting Started 4 5 Getting To Know Your Device Requirements To use the AT&T 3G MicroCell™, you will need: » High-speed Internet service over U-verse®, DSL, or cable. For best performance, download speeds of at least 1.5 Mbps and upload speeds of at least 256 Kbps are recommended. There are no restrictions on broadband service providers. Satellite Internet service is not supported. » Modem or optional wireless router. » Computer with Internet access to activate your device. Package Contents » AT&T 3G MicroCell™ » Yellow ethernet cable » AC power adapter » Quick Start » User Guide ST

• AT&T 3G MicroCell User Guide | Getting Started 6 7 For best performance, your service should have download speeds of at least 1.5 Mbps and upload speeds of at least 256 Kbps. You can use any high-speed Internet service provider. Satellite Internet service is not supported. Contact your Internet Service Provider if your Internet service is slower than minimum requirem

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Getting Started 8 9 STEP 1 Connect your device to the Internet Select the confi guration option that’s right for you to connect your device. PLACEMENT TIPS Your MicroCell works best within three feet of a window and not in a basement or closet. You will improve the chances of receiving a GPS signal when you install your MicroCell: » On fi rst fl oor or above basement level. » Next to a window with a clear, unobstructed view of the sky. » At least one foot away from other wireless broadcasting devices. » When the weat

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Getting Started 10 11 Proceed to Step 4 if you completed online activation at the AT&T store. Visit att.com/3GMicroCell-Activate and follow the instructions on the screen. You’ll need the following » Serial Number (S/N)–it’s on the bottom of the device or the box label. » Your AT&T wireless phone number/user name or AT&T Access ID, as well as your password. » If you haven’t set up an AT&T online wireless account, you’ll need to do so. Take a break! You will receive a text message and email once activation is complete. Visit att.com/3GMicroCell to learn more on how to get the most out of your MicroCell. ST

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Troubleshooting 12 13 Troubleshooting If your issue cannot be resolved via the troubleshooting steps provided in this section, please visit att.com/3GMicroCell-Help or call AT&T Support at 1-800-331-0500. Help With Activating Your MicroCell STEP 1 : Have you completed online activation? NO: Go to att.com/3GMicroCell-Activate. YES: Go to STEP #2. STEP 2 : Is your power light fl ashing red? NO: Go to STEP #3. YES: Return your MicroCell to the place of purchase for replacement. STEP 3 : Have you waited a full 90 minutes after completing online activation and connecting your MicroCell

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Troubleshooting 14 15 Help With Activating Your MicroCell (continued) Help After Activating Your MicroCell My Internet equipment isn’t near a window and I am unable to get a GPS lock My range of coverage on the MicroCell is limited or I experience dropped calls on the MicroCell I can’t get my MicroCell to activate in my basement • Use a longer Ethernet cable to move your MicroCell closer to a window with a clear, unobstructed view of the sky. • If a longer Ethernet

• AT&T 3G MicroCell User Guide | Troubleshooting 16 17 • If your broadband meets minimum requirements, then place your MicroCell in a central location of your residence or in a location where your MicroCell is used most frequently. If necessary, use a longer Ethernet cable or a Powerline Ethernet adapter (as described on page 14 “My Internet equipment isn’t near a wi

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Troubleshooting 18 Alternate Connection STEP 1. Disconnect the existing Ethernet cable between your modem and router from your modem. STEP 2. Connect the existing Ethernet cable to the “Computer” port on your MicroCell (the other end should still be connected to your router). STEP 3. Connect the yellow Ethernet cable to the “Ethernet” port on your MicroCell and the Ethernet port on your modem. STEP 4. Wait up to 90 minutes for your 3G light to turn solid green. Alternate Connection (MicroCell is placed between your Router and Modem) This Alternate Connection should be used if: » You are unable to activate your MicroCell using the “I

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Other 20 21 Status Indicator Light is Then... Your MicroCell may need replacement. Return it to the place of purchase. A cable may be disconnected. Make sure that all cables are fi rmly attached. It is normal for this light to fl ash for up to 3 minutes. If fl ashing continues for more than 3 minutes, make sure your MicroCell is connected correctly and that all cables are fi rmly attached. Then, restart all devices. The MicroCell is not receiving a GPS signal. This

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Other 22 23 Important Safety Instructions NOTICE TO INSTALLERS: The servicing instructions in this notice are for use by qualifi ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualifi ed to do so. 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openin

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Other 24 25 Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts. WARNING: This device has anti- tampering technology. Attempts to open the enclosure by unqualifi ed personnel may render the device inoperable. Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition. Protect the Product When Mo

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Other 26 27 FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause

• Cisco MicroCell, AT&T 3G MicroCell User Guide | Other 28 29 Index A Activation AT&T Store 5, 10 Steps 7-11 Website 10, 12 Alternate Connection 13, 17, 18 Approved User List 5 B Broadband/Internet Service Impacts to 6 Providers 4, 5 Requirements 4, 5, 15, 16 Speed Test 15, 17 C Cell Phone Call Transfers 11 Display 11, 13, 17 Requirements 5, 13 Settings 5 Computer Light 4, 21 Connecting the MicroCell Between a Modem and Router 18 To a Modem 9 T

• One-Year Limited Warranty AT&T warrants to the fi rst retail purchaser of this 3G MicroCell device that should this product or any part be proved defective in materials or workmanship, from date of purchase, as evidenced by a register receipt or other valid proof of purchase for a period of one (1) year, then it will be subject to the terms of this one

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Cisco MicroCell Quick start manual 22-11-2023 8

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