Cypress Communications 1120 Operation & User’s Manual

Text of Cypress Communications 1120 User Guide:

• Cypress Communications 1120, Copyright © 2007 Cypress Communications, Inc. All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Cypress Communications, Inc. Trademarks • Nortel, Nortel (Logo), and the Globemark a

• Cypress Communications 1120, Contents Overview ........................................................................................................ 7 Key Features...........................................................................................................7 Physical Features....................................................................................................8 Display.....................................................................................................................8 Indicators......................

• Contents Busy Lamp Field (BLF) .........................................................................................17 Call Forward..........................................................................................................17 Call Hold.................................................

• Cypress Communications 1120, Contents Making a Call on an MDN MCA or MDN SCA Key............................................26 Answering an MDN MCA or MDN SCA Call......................................................26 Transferring a MDN SCA Call to Another MDN SCA Group Member ...............26 Conferencing with a MDN SCA Line and Privacy Release ...............................27 Mute ......................................................................................................................27 Outbox (Outboun

• Contents Modifying User settings.........................................................................................36 Navigating the User menu.................................................................................36 Viewing your user name....................................................................................36 View

• Cypress Communications 1120, Key Features Overview Overview The IP Phone 1120 is a professional-level desktop phone that provides a full range of features with a large backlit display and fixed and programmable keys. The IP Phone 1120 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. You can use the handset and keypad of the IP Phone 1120 as you would use a standard telephone. You can access additional services through the soft keys positioned next to the display. The label beside each soft key identifies the feature associated with that key. Key Features • Up to four us

• Cypress Communications 1120, Overview Physical Features Physical Features Figure 1: Physical features Display The display on the IP Phone 1120 terminal has blue LED backlighting, which you can turn on and off. The backlight turns off automatically after a period of inactivity. Nortel IP Phone 1120 display has three distinct areas: • The upper area shows line and feature key status. • The middle area shows single-line information for items such as caller number, caller name, feature prompt strings, user-entered digits, date and time information, and telephone information. • The lower area displays

• Cypress Communications 1120, Indicators Overview Figure 2: Display area features Indicators The IP Phone terminal uses light-emitting diodes (LEDs) of different colors to indicate the current state of the terminal. The following table describes each color and its associated state. A steady indicator means that the extension or feature beside it is active. A flashing indicator means the line is on hold or the feature is in the process of being programmed. Indicator LED color Meaning Message waiting Red (located at the top of the set)

• Cypress Communications 1120, Connecting the IP Phone to the LAN Prerequisites Connecting the IP Phone to the LAN Follow this procedure to connect the terminal to the Local Area Network (LAN) and to a power source. Prerequisites IP Phones can be powered by an AC adapter or over a LAN. Contact your installation technician to identify the correct power option. Warning: Risk of equipment damage Do not plug the IP Phone 1120 into a regular telephone jack. This causes severe damage to the terminal. Consult your system administra

• Cypress Communications 1120, Connecting the IP Phone to the LAN Connecting the IP Phone to the LAN IP Phone connectors and other back panel features Figure 3: IP Phone connectors Copyright © 2007 Cypress Communications, Inc. All Rights Reserved. 11

• Cypress Communications 1120, Getting Started Logging on Getting Started Logging on Before you can use your IP Phone 1120, you must log on to obtain the features provided to you on the Cypress Communications network. You do not need to log on to your IP Phone 1120 every day. Your phone remains logged in unless you log out or your IP Phone loses power. You may be prompted to upgrade the IP Phone 1120 firmware before you log on. If this occurs, you must perform the upgrade before you can log on. For instructions, see "Performing a firmware upgrade" on page 38. Steps to tak

• Cypress Communications 1120, Using the dialpad to enter text Getting Started Using the dialpad to enter text Steps to Take 1. To enter text, find the number key associated with the letter you want to enter, and perform one of these actions: • To enter the first letter, press the key once. • To enter the second letter, press the key twice. • To enter the third letter, press the key three times. The letter appears on the display. 2. To enter special characters perform theses actions. See “Figure 4: Special Characters” for the list of special characters that

• Cypress Communications 1120, Making, Answering, and Ending a Call Making a call using off-hook dialing Making, Answering, and Ending a Call Making a call using off-hook dialing Follow this procedure to make a call using off-hook dialing. 1. Lift the handset from the cradle. The primary line is active and you hear a dial tone. 2. Use the dialpad to enter the number. 3. When the call is answered, begin speaking. Making a call using handsfree dialing Follow this procedure to make a call using handsfree dial

• Cypress Communications 1120, Editing a predialed number Making, Answering, and Ending a Call Editing a predialed number Follow this procedure to edit a number held in the predialed state. Prerequisites A number must be predialed. 1. Perform one of these steps: • To delete numbers that appear to the left of the cursor, press Bkspc. • To delete numbers that appear to the right of the cursor, press Delete. 2. Use the dialpad to enter the new number. Answering a call

• Cypress Communications 1120, Using Phone Features Overview Using Phone Features Follow these procedures to use the features provided with your IP Phone 1120. Some of the features described may not be available to all users. Please see your system administrator if you require more information. Overview The IP Phone 1120 is operated using the fixed keys located on either side of the number dial pad , and feature/line keys that appear on display screen. To select a feature/line key find the feature on the display and then press the button next to it. If necessary, use the navigation but

• Busy Lamp Field (BLF) Using Phone Features If you use an Auto Dial key while you are on a call, your current call is placed on hold and your autodial call uses your secondary line. Storing a number at an Automatic Dial key Steps to Take 1. While the phone is on-hook, press the Auto Dial key. 2. Enter the des

• Using Phone Features Call Hold 2. Use the dialpad to enter the extension to which you want to forward your incoming calls. 3. Press the Forward key again. An icon appears in the display next to the Forward key label. Calls will now be forwarded to the number that you entered. 4. To turn off call forward, press the Forward key. The featu

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