Extech Instruments APEX 2 Operation & User’s Manual

Text of Extech Instruments APEX 2 User Guide:

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 2 Table of Contents Declaration of Conformity ................................ ................................ ............ 4 General Precautions ................................ ................................ ..................... 5 Safety ................................ ................................ ................................ ........... 5 1. Getting Started ................................ ................................ ......................... 6 1.1 Unpacking the Printer ................................ ................................ .................

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 3 5.3 Regulatory Notes ................................ ................................ .............................. 25 6. Customer Support ................................ ................................ .................. 26 6.1 Online Technical Assistance ................................ ................................ ................ 26 6.2 Tech nical Support Request ................................ ................................ ................. 26

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 4 Declaration of Conformity Name Extech Instruments Corporation Manufacturer’s Address 285 Bear Hill Road, Waltham, MA 02451, USA Telephone: +1 781 890 7440 Declares that the Product Product Name: Portable Receipt Printer Model Number: APEX 2 Optionally Containing: Bluetooth™ radio short range OEM module from connectBlue ab, cB - 0701 - 01; FCC ID PVH 070101. Conforms to R&TTE Directives: 1999/5/EC (EN 300 328 - 2), EMC Directive 89/336/EEC (EN 30 1 489 - 1 and -

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 5 General Precautions • Before using this product be sure to read through this manual. After reading , please keep the manual in a safe place f or future reference. • The information contained herein is subject to change without notice of any type. • Extech is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual. • Extech is not re sponsible for problems created as a result of using options and consumables not approved by them. • This product is

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 6 1. Getting Started 1.1 Unpacking the Printer The APEX 2 portable printer is a full - featured portable receipt printer designed for var ious job environments including field service, field sales , hospitality and restaurants, ticketing and many other s w h ere point of service receipts are required. The package contains:  APEX 2 P rinter  B attery C artridge  Universal AC Adaptor ( US, UK, Euro pean , and Australia n plug s ) for charging the battery inside th

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 7 1.2 Installing and Charging the Battery Cartridge Note : One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before u se . Extech batteries must be cycle d several times to achieve maximum capacity. To cycle a battery , fully charge it and then allow a full discharge through normal us e . 1.2.1: Installing the Battery Note: Refer to the illustration below to install the battery pack in the printer.  Unlock the battery door by sliding the locking tab down .  Open the battery door to

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 8 1.2.2 Charging the Battery  Plug the battery charger adaptor output cable into the batter y charger connector as shown.  Plug the battery charger adaptor into the appropriate AC line voltage socket.  The Yellow/Amber charging LED will illuminate indicating tha t the battery is charg ing .  The battery will be fast charged and after about 1 8 0 minute s the LED will turn off .  To remove the battery cartridge, open the battery door and tip the batt

• APEX2 User’s Guide Rev 1 . 0 9 1.3 Reading the LED Status The illustration below points out the location of the LED indicators described in Table 1 FIGURE 4: LED INDICATOR LOCATIONS T able 1, b elow, details the LED indicator status. Refer to Figure 1 to locat e the < ON/OFF > and < FEED > push button switches and the AC

• APEX2 User’s Guide Rev 1 . 0 10 1.4 Attaching Belt Loop System The belt loop system consists of two parts:  A knob located on the back part of t he printer just above the battery door  A strap with a click - on connector To attach the strap , insert the knob located at the bottom of the printer into the slot of the connector. Pull down un

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 11 2. Loading Supplies 2.1 Adding Paper/Labels The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply Specifications” i n Section 5.2 for the width, th ickness requirements and app roved vendors. Follow these steps to load printer paper.  Press the Paper Door Release butto n; t he door will open slightly. Open the door the rest of the way ( as shown in Figure 6 ) .  Grip either side of the paper door and open – it will open 180 degrees . Note: The Paper Door Release button must be depressed when opening / closing the paper door

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 12  While pressing the Paper Door Release button, close the paper door.  Release the Paper Door Release button and press the printer door until fully closed  Turn the printer ON by pressing the Power button and test the paper a dvance function by pressing the Paper Feed Button. Verify that the paper advances correctly. Note: Paper Supply Roll To prevent possible damage to the print mechanism, it is important to verify that the paper has not been fastened to the inside core in an y way. The paper should be wound on the core in such a way that the end of the p

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 13 3 . Using the Printer 3.1 Initial Power up and self - test Once the b attery is charged and the paper is loaded an initial power up self - test can be performed.  Press the < ON/OFF > switch once. This turns printer on. The Green LED illuminates  After approxim ately 20 seconds, if no instructions are sent to the printer, the printer will automatically turn off to conserve battery life.  If the printer is set for Bluetooth communications ( BT ) mode the printer will stay on all the time.  Press th

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 14 3.2 Connect ing the Printer  The APEX 2 printer support s Serial RS232 and Bl uetooth ™ as default configuration. IrDA or 802.11 g communication is also a vailable as an optional feature.  Serial, IrDA and Bluetooth communication settings can be changed via a DIP switch located on the control card .  The DIP switch is located inside the battery compartment . The illustrat ion below indicat es the location of this swit

• APEX2 User’s Guide Rev 1 . 0 15 3.2.3 Dip Switch Functions Table 2 shows the available dip switch setting s . Table 2 – DIP Switch Setting Dip Switch Function Switch # Switch # Switch # Notes 1 & 2 Communication Interface SW 1 SW 2 RS232 OFF OFF Baud rate set by Dip switches 3,4 and 5 IrDA ON OFF Baud Rate can be negotiated up to

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 16 3.3 Serial Communication  The RS232C Interface signals for the APEX 2 Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer.  Six connections are provided from the Serial Interface to the host computer. T able 3 , below , lists the Serial Interface signals and pin outs on the RJ connector . T he connector pin locations are shown in F igure 1 1 .  A minimum of two pin connections are required for operation, RXD – pin 3 and Common – pin 1. FIGURE 1 1 : RJ DATA CON NECTOR Table 3 – APEX 2 Serial RS232C Interface signals  Dip S

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 17 3.4 Infrared Communications (IrDA)  Dip Switch #1 must be in the <ON> position and Dip Switch #2 must be in the <O FF > position .  The printer can be powered ON by pressing the power < ON/O FF > switch .  If no IrDA connection is made, the printer will automatically power down to a lower power level to conserve battery life. It will remain in a “sleep” mode until an IrDA connection is made, at which time the printer will “wake” and print the req uested data .  Pressing

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 18  Refer to Table 4 for the description of the Magnetic Card LED Status. Table 4 - Magnetic Card LED Indicator LED indicator State Status Green ON OFF Ready/waiting for card to be swiped. Good s wipe - Card data read OR Card not ready to be swiped. Red ON Error reading card’s data. 3.7 Programming Information For programming information, please refer to the Developer’s Manual . Note: System Developers: Please r efer to the APEX 2 devel

• APEX2 User’s Guide Rev 1 . 0 19 4.2 Charging t he Printer Battery The p rinter battery is charged using the wall mount adapter provided. Follow these steps to charge the battery pack.  Plug the bat tery charger adaptor output cable into the battery charger connector as shown in Figure 3 .  Plug the battery charger adaptor into the a

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 20  Press t he < ON/OFF > switch and wait until all LEDs are off .  Insert the AC adaptor plug into the printer. If the amber LED switches on, the battery is not fully charged , however the charge circuit is functioning correctly .  The AC power portion of the circuit appea rs OK . To test the DC power:  Disconnect the AC Adapter after the battery has been allowed to charge for approx. 5 minutes .  P ress and hold the <FEED> switch, press and release the < ON/OFF > switch and then release

• APEX2 User’s Guide Rev 1 . 0 21 4.5 Recycling Batteries The Rechargeable Battery Recycling Corporation (RBRC) is a non - profit organization created to promote recy cling of rechargeable batteries. For more information on recycl ing batteries in your area, visit www.rbrc.org .

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 22 4.6 Trouble Shooting Problem Action Does not feed paper or has a paper jam • Remove any jammed supply • Reload paper supply Does not print • Check or replace the printer’s battery • Make sure the paper supply is loaded correctly, not backwards • Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test Light prin ting • Check or recharge the battery • Adjust the print con trast through the print application Voids in printing • Clean the print head following the cleaning instruc tion listed in Section 4.1 Red (

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 23 4.7 Printer Supplies Part Number Description 78728S1 - 3 APEX 2, Standard with Class 2 BT 78728S1R - 3 APEX 2, Standard with Class 2 BT and MCR 78728S1 - 2 Apex 2 with 802.11b/g 78728S1R - 2 Apex 2 with 802.11b/g and MCR 151133 Optional 12V/24V In - Vehicle Adaptor (Battery in printer) 157261 Multi - Plug Battery Charger Adapter (US, UK , Euro & Australian Plug) 5892RJD9 - 1 Serial Data Cable – RJ to DB9 PC compatible (Straight Plug) 756983 IP54 Certified Environmental Case 756998 - 2 Spare Belt Loop System 757060 2500TH

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 24 5 Specifications 5.1 Printer Specificatio ns Height: 2. 7 inches ( 68mm ) Width: 4.2 inches ( 107mm ) Length: 5. 4 inches ( 138mm ) Weight: w/battery & supply 1 lb ( 465 g) Shipping weight: 2.8 lbs. (1.31 kg) Power: 7.4 V Li - Ion battery Operating Temp. Limits: 14F to 122F ( - 10 to 50C) Storage Temp. Limits: - 4F to 140F ( - 20C to 60C) Operating Humidity Limits: 20% to 85% non - condensing Storage Humidity Limits: 5% to 95% non - condensing Print head: 2.25” wide (5 7 mm) ; 203 dpi (8 dots per mm) Printing Method: Direct Thermal Print Speed: Up to 2.0 inc hes per second

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 25 5.3 Regulatory Notes 5.3.1 FCC Part 15 Class B This equipment has b een tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generat es , uses , and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular ins tallation. If this equipment doe

• Extech Instruments APEX 2, APEX2 User’s Guide Rev 1 . 0 26 6. Customer Support 6.1 Online Technical Assistance Frequently Asked Questions pag e http://www.extech.com/printer/techSupport/FAQ.html Troubleshooting Guide. http://www.extech.com/p rinter/techSupport/troubleShootGuide.html 6.2 Technical Support Request If you need technical assistance regarding software, hardware or operation of Extech printers , please contact us at: Tech Support Form http://www.extech.com/printer/techSupport/support.html Email

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