FARGO electronics Persona Persona M30e Operation & User’s Manual
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FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 4-9 Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step Procedure 1 Review the following information. • Symptom: Printer RFID Sensor does not detect a recognizable signal from the Ribbon. • Printer Error State: The Ribbon tag information is corrupted or incorrect. • Driver Monitor Error Display: Ribbon RFID Error 2 Replace the Print Ribbon a. Replace the Print Ribbon Cartridge. b. Press on the Resume button. c
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 1-2 Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left). • To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol. • To prevent personal injury, always remove the power cord prior to performing repair procedures, u
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-94 Selecting the Print YMC under K and Print K Only options Step Procedure 1 Select between the Print YMC Under K and Print K Only options. (Note: When the Print YMC Under K option is selected, all black in the designated areas will print with the Yellow (Y), Magenta (M) and Cyan (C) Ribbon panels directly beneath the resin black (K) panel.) OR Select this option if printing resin black text or bar codes onto a colored background to provide a more gradual tran
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 4-38 increments of 2 until the white edge is gone. i. If still having blank card issues, continue to Step 5. 5 Check the Printhead connections. a. Remove the Printer power and USB cables. b. Turn the Printer over to gain access to the base plate. c. Remove the one (1) screw from the Printhead cover plate and remove the cover plate. d. Depress the Printhead locking tabs and remove the Printhead. e. Check to ensure that Power and Data Cable (that connects to the Printhead) is properly seated. f. Remove the Back Cover. g. Ensure that the Printhead Power/D
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 9-3 b. Select File to Print and browse to find the new Firmware file saved on the computer. (Note: This is an .frm file.) 4 a. Prepare the printer for the Firmware upgrade. b. Press and hold down the Power and Pause buttons on the Printer (while you plug in the power). (Note: Both lights will blink slowly.) 5 From the Workbench screen, select Send File To Printer. (Note: Both lights will flash very fast while the Firmware is going through the update process.) 6 Upon successful completion of
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 2-2 Agency Listings Term Description Emissions Standards CE, FCC, CRC c1374, EN 55022 Class B, FCC Class B, EN 55024: 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. Technical Specifications Type Description Accepted Standard Card Sizes • CR-80 (3.375"L x 2.125"W / 85.6mmL x 54mmW) • CR-79 (3.295”L x 2.043”W / 83.7mmL x 51.9mmW) Accepted
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 2-7 Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, print Ribbons are available in resin- only, dye-sublimation-only and combination dye-sublimation/resin versions. To make it easier to remember which print Ribbons are which, a letter code has been developed to indicate the type of Ribbon panels found on each Ribbon. T
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 4-53 3 Verify if the Horizontal Image Position Setting is set correctly or incorrectly. See the graphic below. • If the white border is on the leading edge of the card, adjust the Horizontal value by +2. • If the white border is on the trailing edge of the card, adjust the Horizontal value by -2. a. Click on OK. b. Run a self-test. c. If the white border is diminished, continue the adjustment until it is gone.
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-37 Using the Settings button Use the Settings button to bring up a dialog for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.)
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 7-10 Fluorescing Panel – Application Specifications Inserting Fluorescent Text Step Procedure 1 Create fluorescent text in the body of an image by creating a text string which begins with a ~T. • For example, the text string of ~TFargo would appear on the card as just Fargo. • The location of the text will be dictated by the ~. • The format of the string will be as entered (i.e. font, size, etc.).
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 4-32 Resolving a Card Jam (Encoder) Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step Procedure 1 Review the following information. • Symptom: Card is jammed in the Printer Encod
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-46 Reviewing the Shift Data Left Function Use the Shift Data Left option, which applies to all tracks when selected. (Note: When this option is unchecked, it is the default.) Step Procedure 1 Select this option to shift the recorded magnetic data to the
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 3-8 Display B - Press the Card Hopper Load Lever down. Insert the cards. Here the Lever is still up. Here the Lever is pressed down.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-8 6 Click Clean. (Note: The Printer will begin to feed the cleaning card through the card path.) 7 Reinsert the print Ribbon and cards after the cleaning procedure has completed.
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-44 JIS II Encoding selection (active and inactive functions) If you select JIS II Encoding, specific standards are used. (Note: This selection disables all the Magnetic Track Options tabs. It also disables the Coercivity dropdown function and Shift Data Left checkbox option.) • The default Coercivity is 600 Oe.
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 5-7 Telnet Command Command Purpose Command Format from Restore system log path settings from the default or current settings. set syslog from default|current add Add a new User definition. Up to four (4) Users may be defined. set user add <NAME> del Delete a User definition. set user del <NAME> pass wd Define a new password for a User. set user passwd <NAME> [<PASSWORD>] type Specify a User as root or gue
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-105 Using the Mag Top of Form Option Use this option only if the Printer has a built-in Magnetic Stripe encoder. (Note: If so, use this option to shift the starting point of where the Printer will begin encoding the magnetic track data on a card's Magnetic Stripe. When adjusting this value, keep in mind that a card and its Magnetic Stripe will always remain in the same relative position as the card travels
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 3-16 8 This step only applies to local connection installation (USB). a. Connect the USB cable to the Printer. b. Turn ON the Printer at this time if it is not already ON. c. Wait during the installation.
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 4-34 Resolving a Headlift Motor or Sensor Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step Procedure 1 Review the following information. • Symptom: The Printhead continuously cycles or does not cycle at all. • Printer Error State: Headlift Sensor is not detecting movement from the Headlift Cam. • Driver Monitor Error Display: Headlift Error 2 Press the Cancel Print button on the Driver Monitor Error Display Message. 3 Reboot the Printer by cycling the power. 4 Cycle the Headl
FARGO electronics Persona Persona M30e, RESTRICTED USE ONLY Fargo Electronics, Inc. DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0) 6-103 Adjusting the Hi-Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards. (Note: The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value. This information should be available through the card manufacturer or reseller). 2 Use the following equation to identify the proper Mag Hi-Co Voltage Offset value • ((((36500/(((<Desired Voltage>+4.6)/1.23)-1))-2670)/39.0625) – 40)X-1 For example: Required Encoder Voltage = 9vdc • ((((36500/(((9+4.6
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