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Toshiba IPedge EP Server Product Bulletin

Toshiba IPedge EP Server Manual Online:

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Toshiba IPedge EP Server User Manual
Toshiba IPedge EP Server User Guide
Toshiba IPedge EP Server Online Manual

Text of Toshiba IPedge EP Server User Guide:

  • Toshiba IPedge EP Server, IPedge TM System Product Bulletin PB-0162A July 25, 2011 © 2011 Toshiba America Information Systems, Inc. All rights reserved. This document and the information included herein is subject to change without notice. Toshiba America Information Systems, Inc. Telecommunication Systems Division 9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com Introducing Toshiba’s IPedge EP Server Toshiba is proud to announce the release of the IPedge EP system as the newest member of the IPedge family of pure IP systems. The IPedge EP system d

  • Toshiba IPedge EP Server, IPedge EP Server Basic Characteristics Introducing Toshiba’s IPedge EP Server 2 of 19 IPedge EP Server Basic Characteristics • Stand alone or 19” Rackmount • Height 2.362 in. (60 mm), Width 9.25 in. (235 mm), Depth 8.12 in. 208.5 mm) • 1 x Atom Dual Core x 1.80 GHz Processor, 4GB DRAM • 250GB HDD • Supports 8 to 40 Users Description Toshiba’s IPedge EP server is an all IP system designed for ease of installation, use and maintenance. It integrates all the necessary customer centric applications as shown below. System Configurations A stand

  • Toshiba IPedge EP Server, Description Introducing Toshiba’s IPedge EP Server 3 of 19 IPedge Solutions On a single server, IPedge provides the following: • Call Processing – IPedge provides the basic and advanced call processing features with a single IP interface. • Voice Mail / Unified Messaging – Voicemail is built in and can be configured as either a single centralized voicemail system for the entire enterprise or as a distributed voicemail system for each site. • Unified Communications - Unified Communications is built in. IPedge includes Call Manag

  • Toshiba IPedge EP Server, Selling Advantages Introducing Toshiba’s IPedge EP Server 4 of 19 Selling Advantages The key selling advantages of the IPedge EP are as follows: • Designed for the small business owner or branch office • Small form factor - can be part of a rack or can be used stand alone and occupies minimum space • Same features and operations as the other models in the IPedge product family - minimum to no retraining when migrating to other IPedge products • Runs multiple communication applications • Call processing • Voice mail • Unified messaging • Call Manager unified communications with Presence, IM, call control from PC, CRM screen-pop integratio

  • Toshiba IPedge EP Server, Features Introducing Toshiba’s IPedge EP Server 5 of 19 Features Below is a list of Call Processing, Messaging, Call Manager and Meeting features. Call Processing Features Account Codes Transfer (Unscreened) Flexible Line Ringing Verified /Non-verified Account Codes Transfer to Voice Mail Flexible Numbering Forced Account Codes Call Waiting Coordinated Numbering Plan Add-on Module (ADM) Caller Identification Handsfree Answerback Advisory Messages Camp on Headset Alarm Notification Automatic Camp On Hearing Aid Compatible Alternate Answer Point Off-hook Camp On High Call Volume Buttons Automatic Busy Redial Camp On Busy Hold Autom

  • Toshiba IPedge EP Server, Features Introducing Toshiba’s IPedge EP Server 6 of 19 Call Transfer Distinctive Ringing Class Of Service Override Music or Ringing Option Do Not Disturb (DND) Do Not Disturb (DND) Override Transfer with Camp On Emergency Call Executive Override Transfer Immediate Enhanced 911 (E911) Privacy Override Transfer Privacy Emergency Ringdown Paging Transfer (Screened) Feature Prompting with Soft Keys Telephone Group Paging Emergency Page Serial Hunting Backup and Restore Power Failure Protection Circular Hunting Maintenance and Administration Privacy Dist

  • Toshiba IPedge EP Server, Features Introducing Toshiba’s IPedge EP Server 7 of 19 Messaging Features Automated Attendant First-time User Tutorial (Mailbox Set-up) Messaging as a POP Server Departments Forward/Rewind Multi-site Networking Department Partitioning Future Delivery VPIM Departmental Time Zone Hospitality Mailbox Administration Directory Assistance Mailbox Owner Language Selection Callout Length Do Not Disturb Mailbox Time Zone Class of Service (COS) Follow-Me Message Call Back Housekeeping Follow-Me Connect Verification Message Cascading Import Data Follow-Me Record to Mailbox Message Delete Confirmation Mailbox Mapping Follow-Me Transfer Back Message Waiting Indication Mailbox Pa

  • Features Introducing Toshiba’s IPedge EP Server 8 of 19 Delete from Subscriber’s Mailbox Variable Mailbox Length Reporting Direct Transfer to Voice Mailbox Volume Control Full Report Distribution Groups Wake-Up Call Mailbox List End Recording Key Unified Messaging Mailbox Usage by Date Envelope Information Integration with Email Clients Mailbox Usage Daily Extern

  • Toshiba IPedge EP Server, Operating Environment Introducing Toshiba’s IPedge EP Server 9 of 19 Operating Environment • Operating Temperature: 50 0 F to 95 0 F; 10 0 C to 35 0 C • Operating Humidity: 8% to 90% (non condensing) • Storage Temperature: -4 0 F to 140 0 F; -20 ~ +60 0 C • Power: 100 ~ 240 VAC; 50 ~ 60 Hz • In-rush: 10 Amp • Peak Load: 0.4 Amp • Heat: 106 BTU per hour UPS RECOMMENDATIONS Toshiba recommends an Uninterruptible Power Supply (UPS) with power conditioning for the IPedge server. The recommended UPS from ONEAC are shown in the table below. The UPS shown in the table include power conditioning. If you already have a UPS in place Toshi

  • Toshiba IPedge EP Server, Administration Introducing Toshiba’s IPedge EP Server 10 of 19 Administration IPedge Enterprise Manager provides a web interface for users to configure data, manage, control and maintain all components of these applications, and to coordinate the configuration of all IPedge Solutions in an Enterprise System. The system can be administered remotely over the Internet. No administration application is required on the user’s PC. In a networked multi-site system, all nodes are administered through a single location which provides centralized administration and database backup for the entire system. The centralized access to an enterprise system through the IPedge enterpr

  • Toshiba IPedge EP Server, Configuration Introducing Toshiba’s IPedge EP Server 11 of 19 Multi-node IPedge and Strata CIX systems can be networked together using IPedge Net. Note The IPedge EP system can be a member node of an IPedge network. While, an IPedge EC or EM system can be a primary node or a member node. Figure 3 IPedge with Strata CIX as Gateway Figure 4 Multi Node Configuration

  • Toshiba IPedge EP Server, Supported Telephones/Endpoints Introducing Toshiba’s IPedge EP Server 12 of 19 Supported Telephones/Endpoints The IPedge system supports the following telephones: • IP telephones that use Megaco + • IP-5000 with/without LM5110 or IDM5060, Soft IPT • Application that uses Megaco + • Call Manager • PC Attendant Consoles • Toshiba recommended 3rd Party SIP telephones • Polycom SoundPoint IP321, IP331, IP450, IP550, IP560, IP650, IP670 • Polycom 8002, 8020, 8030 WiFi SIP • Polycom Kirk SIP DECT Wireless: 2010, 40xx, 50xx (with the KWS

  • Toshiba IPedge EP Server, Capacities Introducing Toshiba’s IPedge EP Server 13 of 19 Capacities The following tables contain IPedge capacities. Table 1 Station/Peripherals System Capacities Stations EP Server EC Server EM Server PC Attendant consoles 2 6 6 IP5000-series stations / SIP stations 40 200 per System 1 1 Capacity could be reduced by the addition of Messaging and or Meeting applications. 1,000 per System 1 DSS Consoles 8 per Station 24 per System 8 per Station 24 per System 8 per Station 24 per System Add-on modules - LM5110, KM5020 80 160 800 Simultaneous calls 40 148 576

  • Capacities Introducing Toshiba’s IPedge EP Server 14 of 19 Table 4 System Feature Capacities Features EP Server EC Server EM Server Pilot DNs 256 256 256 Advisory LCD Messages (Set on a Telephone) 1 1 1 Advisory LCD Messages Lists (per System) 10 10 10 Attendant Groups 1 1 1 Call Accounting SMDR Interface 1 111 Call Forward, System CF Patterns 48 48 48 Call Park

  • Toshiba IPedge EP Server, Capacities Introducing Toshiba’s IPedge EP Server 15 of 19 Ring Tones (External Call Ring Tones for IP telephones) 10 10 10 Ring Tones (Internal Call Ring Tones for IP telephones) 10 10 10 Speed Dial - Station SD numbers per system 5 8,400 8,400 8,400 Speed Dial - System SD numbers per system 800 800 800 Tenants 8 8 8 Destination Restriction Level (DRL) Classes 16 16 16 Verified Account Codes 4,000 4,000 4,000 Voice Mail SMDI Interface 1 111 SIP URI per system 1,000 1,000 1,000 SIP Trunk servi

  • Toshiba IPedge EP Server, Capacities Introducing Toshiba’s IPedge EP Server 16 of 19 Application Capacities Table 5 System Administration EP Server EC Server EM Server Enterprise Manager Simultaneous Sessions 4 16 32 Web Based Station Admin Simultaneous Sessions 4 64 128 Table 6 Media Server EP Server EC Server EM Server Resources 22 216 480 Table 7 Meeting EP Server EC Server EM Server Audio Channels NA 1 1 The IPedge EP server can have up to 56 stations; 40 for users and the other 16 can be shared among voice mail and external Strata Meeting. Meeting can run internally on the IPedge EC and EM servers. 24 48 Web Sessions NA 24

  • Toshiba IPedge EP Server, Network Requirements Introducing Toshiba’s IPedge EP Server 17 of 19 Network Requirements Listed below are the requirements for a successful IPedge implementation. LAN Requirements • Network Assessment (Pathview and/or AppCritical or Similar) • Network topology diagram • Network Reliability (at the server level – not at the phone level): 99.999% • POE for IP telephones is recommended • Layer 3 voice prioritization strongly recommended • Layer 3: DiffServ:Enabled • Type:DSCP / DSCP for

  • Pricing Introducing Toshiba’s IPedge EP Server 18 of 19 VoIP Requirements for WiFi Users • VoIP Products and Applications • PC’s with SoftIPT, Call Manager • Polycom 8000 series WiFi phones • Motorola TEAM application and phones • uMobility on iPhone, Windows Mobile, Android, Blackberry • QoS • 802.11e/WMM recommended • Layer 3 DiffServ/DSCP/ToS

  • Availability Introducing Toshiba’s IPedge EP Server 19 of 19 Availability The IPedge EP system is currently available. Trademarks Strata is a registered trademarks of Toshiba Corporation. CIX is a trademark of Toshiba America Information Systems, Inc. AudioCodes, Mediant and MediaPack are trademarks or registered trademarks of AudioCodes Limited. Apache Tomcat is a trademark of the Apa

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