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Toshiba IPedge Software Release R1.5 Product Bulletin

  • IPedge Software Release R1.5 Software
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Toshiba IPedge Software Release R1.5 Manual Online:

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Toshiba IPedge Software Release R1.5 User Manual
Toshiba IPedge Software Release R1.5 User Guide
Toshiba IPedge Software Release R1.5 Online Manual

Text of Toshiba IPedge Software Release R1.5 User Guide:

  • IPedge ® System Product Bulletin PB-0190 December 2012 © 2012 Toshiba America Information Systems, Inc. All rights reserved. This document and the information included herein is subject to change without notice. Toshiba America Information Systems, Inc. Telecommunication Systems Division 9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com 1 of 16 New Feat

  • Toshiba IPedge Software Release R1.5, New in this Release! New Features Available In IPedge Software Release R1.5 2 of 16 New in this Release! • IPedge Messaging - “IPMobility Application for Android and iPhone” • IPedge “Voice Mail Survivability with Multi-site Direct Cluster Networking (DCN)” • “IPedge Model Database” • “Enterprise Manager - Integrated Adtran Gateway Configuration Wizard” • “IPedge Network DN Import/Export Wizard” • Create “Conference Calls on the Toshiba IP4100 SIP Phone” • “Conference Call | Call Waiting” on SIP Phones • “Pickup” calls

  • Toshiba IPedge Software Release R1.5, IPMobility Application for Android and iPhone New Features Available In IPedge Software Release R1.5 3 of 16 Callback • After a destination number is dialed, IPMobility sends a data signal to the IPedge system over the Internet. IPedge then calls the mobile device and asks the user to press 1 or # to accept the call. After confirmation the system will connect both calls. Call-Thru • After a destination number is dialed, IPMobility sends a data signal to the IPedge system over the Internet. IPMobility then dials a specific

  • Toshiba IPedge Software Release R1.5, Enhancements for SIP in IPedge Release 1.5 and the IP4100 New Features Available In IPedge Software Release R1.5 4 of 16 1. Automatic answer of Callback calls from IPedge is not available after Android 2.3.5 2. Not all devices allow override of the default answering screen with a custom answering screen (app call screening function). One example of this is the Samsung SGH I997 with Android 2.2.1. Considering the array of differences among mobile devices in the marketplace, and including best practices for mobile application development - Toshiba elected to test the IPMobility application with a sampling of popular device

  • Toshiba IPedge Software Release R1.5, Enhancements for SIP in IPedge Release 1.5 and the IP4100 New Features Available In IPedge Software Release R1.5 5 of 16 Pickup Any station with the appropriate Class of Service will now be able to answer a call on Hold from a SIP station. When SIP stations place calls on hold, the IPedge system will now treat that as “Line Hold” rather than “Consultation Hold” to allow the call to be picked up. Conference Calls on the Toshiba IP4100 SIP Phone This new release of software for the IP4100 supports Conference Call initiation. Conference Support IPedge Systems (R1.5 and later) support two SIP channels

  • Toshiba IPedge Software Release R1.5, Enhancements for SIP in IPedge Release 1.5 and the IP4100 New Features Available In IPedge Software Release R1.5 6 of 16 Device Support The following devices have been tested and will be supported with these new features on IPedge 1.5. Wireless Telephones • Toshiba IP4100 • Polycom™ SpectraLink® 8400 Series Conference Telephone • Polycom IP 6000 • Polycom IP 7000 Desk Telephones • Polycom IP 321, IP 550 The updated IP4100 Admin Manual, Polycom 8440 Config Guide, and IPedge Accessories Guide contain instructions for configuring multiple call support on these devices.

  • Toshiba IPedge Software Release R1.5, Voice Mail Survivability with Multi-site Direct Cluster Networking (DCN) New Features Available In IPedge Software Release R1.5 7 of 16 Voice Mail Survivability with Multi-site Direct Cluster Networking (DCN) The IPedge Messaging application may be licensed and configured with a new feature called Direct Cluster Networking (DCN). DCN allows joining the Messaging application of two or more IPedge systems (nodes) into a cluster. These clusters act in unison to maintain the integrity of the messaging database of the entire network. Each node configured

  • Toshiba IPedge Software Release R1.5, Functional Considerations New Features Available In IPedge Software Release R1.5 8 of 16 There is no license charge for the mailboxes that are replicated in the other nodes. Figure 2 - DCN With Centralized Messaging Figure 2 shows how DCN may work within a centralized voice mail configuration. Should IPedge Node 11 (DCN node 1) fail, Node 13 may use the replicated mailboxes on Node 12. Functional Considerations Although DCN provides a robust voice mail survivability solution, there are some functional considerations that need to be understood and

  • Toshiba IPedge Software Release R1.5, Pricing New Features Available In IPedge Software Release R1.5 9 of 16 Pricing A new license is required for enabling DCN on an IPedge system. There is one system-wide license part number for each IPedge model. Pricing for these new part numbers may be found on the Toshiba FYI online price book. Valcom Paging Systems Due to popular dealer demand, Toshiba has tested the following Valcom paging devices with the IPedge system. For a complete set of instructions on how to configure the paging devices below, please

  • IPedge Model Database New Features Available In IPedge Software Release R1.5 10 of 16 IPedge Model Database Toshiba is committed to reducing the installation and administration time for IPedge Systems. We have developed “model databases” for the IPedge EP, EC, EM Systems. Model databases may be downloaded and installed using the Data Restore functionality from We

  • Toshiba IPedge Software Release R1.5, Enterprise Manager - Integrated Adtran Gateway Configuration Wizard New Features Available In IPedge Software Release R1.5 11 of 16 Enterprise Manager - Integrated Adtran Gateway Configuration Wizard Based on the positive feedback of the standalone Adtran Gateway Configuration Wizard, we have implemented this feature in Enterprise Manager. The wizard creates a configuration file that is uploaded to the gateway. Then, when the SIP trunk Channel Group and Service Definition have been entered in the IPedge database, the wizard create

  • Toshiba IPedge Software Release R1.5, IPedge Network DN Import/Export Wizard New Features Available In IPedge Software Release R1.5 12 of 16 Please refer to the IPedge Installation Guide located on the Toshiba FYI website for detailed instructions on completing the wizard. IPedge Network DN Import/Export Wizard Part of the IPedge migration strategy includes adding an existing Strata CIX Strata Net environment. The to an IPedge System. The Network Directory Number (DN) list from each system in the IPedge Net/Strata Net network must be shared with other systems. IPedge systems running software releases prior to R1.5 have a Network DN export function that creates a comma-separated value (CSV) file. The l

  • Toshiba IPedge Software Release R1.5, System Requirements New Features Available In IPedge Software Release R1.5 13 of 16 For detailed instructions on using the IPedge Import/Export wizard, please refer to the IPedge Installation Manual on the Toshiba FYI website. System Requirements Documentation Instructions on the licensing and programming of DCN have been added into the latest IPedge Messaging manual located on the Toshiba FYI website. 1.5 Program Update Preparation Procedure Note Allow up two hours (depending on connection speed) to download the update file. Public Numbering Plan Determine and document the Public Numbering Plan for this customer at

  • Toshiba IPedge Software Release R1.5, System Requirements New Features Available In IPedge Software Release R1.5 14 of 16 Upgrade To R1.5 Use these procedures to upgrade any IPedge system to R1.5 software. New IPedge Systems This procedure is for IPedge servers that will have a have a Model Database installed after the update to R1.5 software. Use this procedure only if you will be installing a Model Data base. 1. Refer to the IPedge Install manual to install (restore) the IPedge software from a DVD. 2. Refer to the IPedge Install manual to apply licenses and the Model Database. Exis

  • System Requirements New Features Available In IPedge Software Release R1.5 15 of 16 7. Refer to the IPedge Install manual to apply licenses and then restore the databases. 8. Go to Step 13. 9. In Enterprise Manager select Maintenance > System Maintenance > Core System Processes. Click on Reboot System then, type OK. 10. After the server reboot is complete wait at least 20 minutes

  • Toshiba IPedge Software Release R1.5, System Requirements New Features Available In IPedge Software Release R1.5 16 of 16 Trademarks • Toshiba, IPedge, CIX, Strata, and Thrive are registered trademarks of Toshiba Corporation or Toshiba America Information Systems, Inc. • Android is a trademark of Google Inc. • Apple is a registered trademark of Apple Inc. • DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license. • HTC is a registered trademark of the HTC Corporation • iPhone and iTunes are registered trademarks of Apple Inc. • LG is a registered trademar

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