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Toshiba PERCEPTION 4000 Operation & User’s Manual

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Toshiba PERCEPTION 4000 User Manual
Toshiba PERCEPTION 4000 User Guide
Toshiba PERCEPTION 4000 Online Manual

Text of Toshiba PERCEPTION 4000 User Guide:

  • Toshiba PERCEPTION 4000, To Form a Three-way Conference: 1. Establish a two-way connection. 2. Press the hookswitch to place the party on “soft hold.” 3. Dial the station or directory number of the other member to be included in the conference. 4. When connected to the party, press the hookswitch to join the held party and form a three-way conference. Listen for recall dial tone. The call will proceed as a normal call. When the called party answers, you will be connected to the party. If the destination party is a busy/no-answer station, you can return to th

  • Toshiba PERCEPTION 4000, PERCEPTION 4000 FEATURE OPERATION 2-35 Table 2-1 Tone Patterns The station or trunk you have dialed is busy or is in Do Not Disturb mode. A station call is camped- on to your line. A trunk call is camped- on to your line. Proceed with dialing. Additional digit entry is required to complete the current feature. Your call has been denied due to a dialing error or service restrictions. Feature activation has been accepted by the system. Advance Tone Busy Tone Call Waiting Tone (Trunk) Override Warning Tone Call Waiting Tone (Stati

  • Toshiba PERCEPTION 4000, 2. Dial the data destination number. To Call an Individual Dictation Machine: 1. Enter the Dictation Machine—Individual access code 2. Enter the number of the group to which the desired machine belongs (2 digits) and then enter the number of the machine within that group (1ndigit) 3. When the call is answered, use your telephone’s dialpad to operate the dictation machine. 4. To disconnect the call, hang up your telephone. When the data call is completed, Data Privacy will be automatically canceled. NOTES: 1. Parties who attempt to dial your telephone while a data call is taking place will hear busy tone. Any attempts

  • Table of Contents PERCEPTION 4000 TABLE OF CONTENTS i SUBJECT PAGE INTRODUCTION General Description.......................................................................................................... iii Purpose ............................................................................................................................ iii Organization ....................

  • Toshiba PERCEPTION 4000, 3. Wait to be connected to the calling party. To Answer a Call Ringing in Another Call Pickup Group: 1. Listen for dial tone. 2. Enter the Call Pickup—Directed Group access code. 3. Dial the directory number of a station that is a member of the group in which the call is ringing. 4. Wait to be connected to the calling party. To Answer a Call Ringing at Another Station: 1. Listen for dial tone. 2. Enter the Call Pickup—Directed access code. 3. Dial the directory number of the ringing station. PERCEPTION 4000 FEATURE OPERATION Listen for recall dial tone. If the dialed member does not belong to the group, yo

  • Toshiba PERCEPTION 4000, Issue 2, December 1993 SECTION 4000-003-000 PERCEPTION 4000 © COPYRIGHT 1993 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written permission of the publisher of this material. STANDARD TELEPHONE USER GUIDE Release 2.0 PERCEPTION 4000

  • PERCEPTION 4000 INTRODUCTION v Figure I-1 Sample Page PERCEPTION 4000 FEATURE OPERATION CALL WAITING TRANSFER ACTION TEXT SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A PROCEDURE ARE NUMBERED AND ENTERED IN THE LEFT-HAND COLUMN. RESULTS OR DETAILS EXPLANATIONS OR DETAILS OF THE ACTION TEXT. FIRST LEVEL HEADINGS NOTES AND WARNING MESSAGES The Call Waiting Transfer feature allows you to

  • Toshiba PERCEPTION 4000, To Place a Voice Page: 1. Press the hookswitch to place any current caller on “soft hold.” . . . or . . . Go off-hook. 2. Enter the Zone Paging access code, plus the desired paging zone number. . . . or . . . Enter the System Paging access code to access all paging zones. 3. Make your paging announcement. 4. Hang up so that the paged party can retrieve the held call, or stay off-hook so that the paged party can connect directly to your station when the page is answered. To Answer a Voice Page: 1. Enter the Zone Paging Retrieval access code, plus the number of the zone in which the call is being held. . . . or . . . Enter

  • Toshiba PERCEPTION 4000, Listen for success tone. Listen for dial tone. Listen for success tone. When placing a caller on “soft hold,” listen for recall dial tone. Listen for success tone. NOTES: 1. If your telephone has Do Not Disturb registered, calls to your telephone will appear at multi-line telephones that have your station as a line appearance. These calls will ring and/or display, based on the configuration and state of the telephones. 2. If your station has Do Not Disturb registered and also has Call Forward—All Calls or Call Forward—Busy/No Answer activated, incoming calls will be forwarded to the assigned destination. Since Do Not Disturb activati

  • Toshiba PERCEPTION 4000, PERCEPTION 4000 TABLE OF CONTENTS ii SUBJECT PAGE Night Answer Access........................................................................................................ 2-29 Speed Calling ................................................................................................................... 2-30 Swap................................................................................................................................. 2-31 Three-way Calling............................................................................................................. 2-31 Voice Paging.....................................................................................

  • PERCEPTION 4000 FEATURE OPERATION 2-19 Listen for recall dial tone. An idle dictation machine within the group will ring. Listen for ringback tone. NOTES: 1. If a called dictation machine or dictation machine group is busy, you will hear busy tone. 2. You can perform an on-hook or off-hook camp-on to an individual dictation machine or dictation machine group. 3. Dictation

  • Toshiba PERCEPTION 4000, After establishing a two-way connection, placing the call on “soft hold,” and dialing a busy third party: The formerly-held call will now be camped-on to the busy line. When the line becomes idle, the held party will hear ringback tone. Once the party answers, the call will proceed as a normal call. NOTES: 1. The Camp-on Transfer feature is not available if the held party has another party on hold, or if the held party is involved in a conference. 2. If the held call is camped on to the busy line longer than allowed by the predetermined timeout period, the held call will

  • Toshiba PERCEPTION 4000, 4. Hang up. The paged party can now retrieve the held call. . . . or . . . If you have initiated a code call from an idle telephone, you can stay off-hook and receive the code call response. To Answer a Code Call: 1. Enter the Code Calling Retrieval access code. 2. Enter the number of the code call paging zone in which the call is being held. 3. Wait to be connected to the caller. If you hang up before entering a complete code, the held call will recall your station. Listen for recall dial tone. NOTES: 1. The dialed code will be broadcast continually (at predetermined time intervals) until the code call is answ

  • Toshiba PERCEPTION 4000, RINGING PATTERNS Each ringing pattern that is supported by the PERCEPTION 4000 system is described below. A visual depiction of each ringing pattern is provided at the end of this user guide. INTERNAL CALL RINGING Indicated by a ringing signal every 4 seconds. EXTERNAL OR ATTENDANT CALL RINGING Indicated by a double ringing signal every 4 seconds. RECALL RINGING Indicated by a fast muted ringing signal. A recall can occur during Call Hold, Call Park, or Camp-on feature operation. TIMERS Throughout this user guide are several references to time periods that precede feature operation or availability,

  • Toshiba PERCEPTION 4000, To Manually Cancel a Registered Camp-on: 1. Press the hookswitch to place any current call on “soft hold.” ...or... Go off-hook. 2. Enter the Camp-on Cancellation access code. When placing a call on “soft hold,” listen for recall dial tone. Listen for success tone. NOTES: 1. When reaching a busy destination, alternatives to the activation of Camp-on are to either hang up or to register a callback message. 2. In the case of a station-to-station call, the busy party may receive a Call Waiting signal to indicate that you have camped-on to the busy line. The called party can then access your call. 3. While waiting for a camp-on callback, you can make additional calls; however, t

  • To Access a Specific Trunk Group: 1. Enter the desired trunk group’s access code. 2. Dial the destination number. To Register Do Not Disturb During a Call: 1. Press the hookswitch to place any current caller on “soft hold.” NOTES: 1. Information that is sent to the distant end through Calling Party Number Presentation will be either the calling station’s assigned Direct Inward Dialing (

  • Toshiba PERCEPTION 4000, To Answer a Night Answer Call: 1. Enter the Night Answer access code. 2. Enter the number of the ringing night answer bell (1 ~ 3 digits). To Use a System or Group Speed Calling Number: 1. Enter the Speed Calling—System or Speed Calling—Group access code. 2. Enter the desired Speed Calling index number. 3. If the entered index number represents only part of the destination number, enter the appropriate index number and then dial any remaining call digits. After hearing the night answer bell: You will be connected to the incoming call. Answer t

  • To Retrieve a Call Remotely: 1. Go off-hook. 2. Enter the Call Park—Remote access code. 3. Dial the directory number of the station/line to which the call is parked. To Answer a Call Ringing within Your Call Pickup Group: 1. Listen for dial tone. 2. Enter the Call Pickup—Group access code. Listen for recall dial tone. You will be connected to the parked call. N

  • Toshiba PERCEPTION 4000, Listen for recall dial tone. When dialing an off-premises number, include any necessary trunk access code or Least Cost Routing (LCR) access code. Listen for success tone. Any incoming calls will now be treated as defined by the registered type of Call Forward. Listen for success tone. Incoming calls will now be treated as normal calls. NOTES: 1. Off-premises destination numbers can include the LCR access code, trunk access codes, or Speed Calling numbers. 2. If your telephone’s Class of Service does not allow off-premises Call Forward, you will hear reorder tone after dialing the destinati

  • Toshiba PERCEPTION 4000, To Set-up a Conference: 1. Establish a two-way connection. 2. Press the hookswitch. 3. Enter the Eight Party Conference access code. 4. Dial the number of the third party. 5. When the connection is established, press the hookswitch to form a three- way conference. 6. To add an additional party, press the hookswitch. 6. You can leave a message for a station that has Do Not Disturb registered; however, you cannot place message callbacks to a Do Not Disturb station. 7. An attendant can override a station’s Do Not Disturb mode and can either ring the station

  • Toshiba PERCEPTION 4000, To Transfer a Waiting Call: 1. Establish a two-way connection. 2. After hearing the Call Waiting tone, press the hookswitch and enter the Swap access code. 3. Press the hookswitch and dial the number of the station that is to receive the new call. 4. Hang up; or wait until the party answers, announce the transferred call, and then hang up. 4. You cannot form a three-way conference with the originally-held party and the new call. 5. After accessing a camped-on call, you can use the Call Waiting Transfer fe

  • Toshiba PERCEPTION 4000, CAMP-ON When dialing a busy line (trunk or station), you can wait on- or off-hook for the line to become idle. When you camp-on to a station or trunk and remain off-hook, you will be connected to the called station/trunk when it becomes idle. When you camp-on to a station or trunk and place your telephone on-hook, you will receive a camp-on callback when the station/trunk becomes idle. After you answer the callback, the originally- called party will ring as a normal call. An off-hook camp-on has priority over an on-hook camp-on. After placing a call and receiving busy tone: You will be camped-on to the busy destination. After a predetermined time perio

  • Toshiba PERCEPTION 4000, 2. When the called party answers, continue the call as a regular call. To Access Least Cost Routing: 1. Enter the Least Cost Routing (LCR) access code. 2. Dial the destination number. You will hear ringback tone if the destination is idle. If the destination is busy or does not answer, your operational alternatives are the same as when a call is dialed manually (Camp-on, Message Waiting, etc.). NOTES: 1. A stored Last Number Redial number can consist of up to 24 digits (0 ~ 9 and * ). Stored numbers do not include feature access codes or Speed Calling numbers. Any digits that are dialed af

  • Toshiba PERCEPTION 4000, The call will ring the dialed attendant or one of the members of the dialed attendant group. Listen for ringback tone. If a dialed attendant console or attendant group is busy, the call will be placed in an answering queue until it is answered. If the queue is full, or if all attendant consoles are in Position Busy mode, the call will receive night mode treatment and will be routed to the night mode destination (night answer bell or an alternative answering position). NOTES: 1. While connected to an attendant, you cannot place the attendant o

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