Samsung DCS-408 System Administration Manual
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Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 26 ACTION DISPLAY 1. Open customer programming and select 107 2. Dial the station number (e.g., 25 ) OR Press UP or DOWN to scroll through the station numbers and press the right soft key to move the cursor 3. Enter the key number (e.g., 18) OR Press UP and DOWN to scroll through the keys and use the right soft key to move the cursor OR Press the ke
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 2 S pecial Features Night Service Operation (Automatic or Manual) Your system is designed to operate in two modes: Day and Night Service. Night Ser- vice permits incoming calls to be handled in a different way to that during normal Day Service and may be set manually or automatically. While in Night Service, stations will be limited to their individual night class of service dialling restrictions. You can put the system i
Samsung System Administration Guide DCS-408 & 408i November 2001 31 Add Names to the Translation Table [MMC 728] This CLIP feature applies to 408i systems only. A CLIP number received from the Central Office can be associated with a name pro- grammed in the translation table. If there is no match between a received number and a name in this t
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 24 Set Alarm/Appointment Reminder With Message [MMC 116] Station users can set their own alarm/appointment reminders. However, the system administrator can also set alarms with messages for any or all display keyset stations in the system. Up to two alarms can be set for each station and each alarm can be set as follows: NOTSET (Dial 0 to select—alarm is not set) TODAY (Dial 1 to select—alarm is set to ring today only) DAILY (Dial 2 to select—alarm is set to ring at the set time each day) The procedure for entering messages is the same as that for entering names de- scribed in Program S
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 12 Reset Station Passcodes to Default [MMC 101] Individual keyset users can set or change their individual passcodes. These passcodes are used to lock and unlock keysets, override toll restriction (call barring) and access the DISA feature. At times, it may be necessary for the system administrator to reset a station’s passcode to the default value “1234.” This program cannot be used to display passcodes, only to reset them. Program Keys VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to ent
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 16 Program Station Group Names [MMC 602] You can assign a name or identification to each station group (50-53), up to 11 charac- ters long. The procedure for entering names is the same as described in Program Sta- tion Names, above. Program Keys VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPEAKER - Used to store data and advance to next program. HOLD - Used to clear previous entry. ‘A’ - Used to toggle upper and lower case. ACTION
Samsung System Administration Guide DCS-408 & 408i November 2001 25 Program Station Key Extenders [MMC 107] You can view stations’ programmable key assignments and add extenders to some of these keys for easy one-touch operation of frequently-used features. An extender is a number that makes the otherwise general function of a programmable
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 20 ❍ ❍❍ ❍ Program Personal Speed Dial Numbers for Stations [MMC 105] Station speed dial codes are 00–49, allowing a maximum of 50 numbers per keyset to be assigned (see Assign Speed Dialling Blocks, below). Each station has one block assigned by default, allowing up to 10 numbers to be entered. Each speed dial number consists of a line access code and the telephone number to be dialled. The access code can be any line group (e.g. 9), individual line, station group or individual extension. The speed dial number can be up to 24 digits l
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 9 S ystem Administrator Programming Open Customer-Level Programming [MMC 200] Before any customer programs can be accessed, you must first open programming using the Customer-level passcode you have been assigned. This, and all subsequent programming, must be done using a display keyset. Note: Should it become necessary to change this passcode, see MMC 201. Program Keys VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SPEAKER - Used to store data and advance to next program. ACTION
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 i C ONTENTS About This Guide .................................................................... 1 Special Features..................................................................... 2 Night Service Operation .......................................................................... 2 Automatic Night Service....................................................................................... 2 Manual Night Service ........................................................................................... 2 C
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 19 OR Press SPEAKER to store and advance to next MMC ❍ ❍❍ ❍ Program System Speed Dial Names [MMC 706] This procedure allows a name, up to 11 characters, to be assigned to each system speed dial number you set up. This name enables you to locate the speed dial number when you are using the directory dial feature. Naming can be done at the same time as you program speed dial numbers or can be done separately, after you have finished program
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 6 For information on setting up forced account codes, see the “System Administrator Programming” section of this guide. Authorisation Codes Authorisation codes are used to validate a station user and give permission to make an outside call. These 4-digit authorisation codes can be either forced or optional. If used, they are always verified from a system list of 10 entries. If forced, a message is dis- played at a stati
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 11 Set System Date and Time [MMC 505] Should it ever become necessary to correct the system date and time displayed on keysets, do so as soon as you notice that they are incorrect. Automatic Night Service will not work correctly and Station Message Detail Recording (SMDR) reports will be of no value if the date and time are not correct. The display format is as follows: W (Day of the week, 0-6): e.g., enter 0 for Sunday, 1 for Monday, …, 6 for Saturday. MM (Month, 01-12): e.g., enter 01 for January and 12 for December. DD (Day of the month): enter
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 1 A bout This Guide This guide describes the most commonly-used special features available with the Samsung DCS 408 and 408i keyphone systems which the system administrator can use to ensure the system is working correctly, effectively and to best suit your working environment. You have access to all these features through a Samsung digital display (LCD) keyset operating under special passcode control for security. Station users can be trained to use only the features that they require, to help control costs and telephone abuse. Comprehensive information for station users will
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 27 Program Account Codes [MMC 708] These are codes which can be used to allocate calls to specific accounts. You can add new or change existing account codes. Up to 100 entries (001–100) are allowed. Note: To set up forced account codes, see Program Forced Account and Authorisation Codes Program Keys VOLUME UP & DOWN - Used to select entry number. KEYPAD - Used to enter the account code (allowable digits 0–9). SOFT KE
Samsung System Administration Guide DCS-408 & 408i November 2001 14 Procedure for Entering Names Names are written using the number keys. Each press of a key selects a character, as shown on the selected key. Pressing a different key moves the cursor to the right. For example, you want to enter the name “SAM SMITH." The first letter “S” is selected by pressing th
Samsung System Administration Guide DCS-408 & 408i November 2001 10 Set Automatic Night Service [MMC 507] Enters the system into Night Service mode automatically by utilising time and day ta- bles. A NIGHT key is not needed as the system will switch automatically. (However, it is useful to have a dedicated NIGHT key so the status can be man
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 ii System Administrator Programming .................................... 9 Open Customer-Level Programming....................................................... 9 Set Automatic Night Service.................................................................. 10 Set System Date and Time ................................................................... 11 Reset Station Passcodes to Default...................................................... 12 Program Station Names ..........................................................
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 7 C LIP Special Features Calling Line Identification Presentation (CLIP) features apply to 408i systems only. CLIP is a means of identifying incoming calls by displaying the calling number (or name) on the keyset LCD before the call is answered. It also allows you to identify yourself to a called number in the same way, if the called number supports CLIP information. Investigate (ISPY) CLIP investigate allows selected stations with a special class of service t
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 33 Changed System Access Codes Enter any codes here that are different to the default values given in the System Ac- cess Codes table. CODE FEATURE CODE FEATURE Call attendant or system operator Out of group Retrieve parked calls In group Put calls on and take calls off hold Meet Me Page Retrieve calls on hold at another sta- tion Page all internal zones Door lock release Page internal zone 1 Make speed dial calls Page internal zone 2 Save number and redial it Page external zone 5 Recall dial tone for new call All Page Last
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 17 Program Speed Dialling Numbers and Names Speed dialling provides a quick way of dialling phone numbers by assigning 3-digit speed dial codes to frequently-dialled numbers. To dial a phone number, a station user simply dials the 3-digit code. If a name is associated with the number, the user can do a directory search to quickly find the speed dial number. You can set up both system and personal system dialling numbers. System numbers are available to all station users; personal numbers are assigned to individual stat
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 28 Program Authorisation Codes [MMC 707] You can add or change authorisation code entries. These codes are used to authorise calls made by stations. Each code is associated with a class of service which is acti- vated when the code is entered. Note: To set up forced authorisation codes, see Program Forced Account and Authorisation Codes. Program Keys VOLUME UP & DOWN - Used to select entry number. KEYPAD - Used to enter the authorisation code (allowable digits 0–9). SOFT KEYS
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 3 Both types of recalls will ring and have a slow flashing amber light on the LINE key or CALL key. Executive Barge-In If you want to break into another station’s conversation, either to monitor the call or join the conversation, your keyset must be programmed to allow you to barge in, and the other station(s) must not be secured against barge in. These options must be pro- grammed for you by the system installer; you do not have customer-level access to the relevant program. You can then select o
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 8 Number to Name Translation The system provides a number to name translation table for associating names with incoming call numbers. You then have the choice of displaying the name associated with the number on your keyset display, rather than the CLIP number. When the CLIP number is received, the table is searched. If a match is found, the system displays the corresponding name from the table. See Adding Names to the Translation Table in the “System Administrat
Samsung System Administration Guide DCS-408 & 408i November 2001 15 Program Trunk Names [MMC 404] You can assign a name or identification to each C.O. line, up to 11 characters long. The procedure for entering names is the same as described in Program Station Names. Program Keys VOLUME UP & DOWN - Used to scroll through options. KEYPAD
Samsung DCS-408, Samsung System Administration Guide DCS-408 & 408i November 2001 22 Press TRSF to store and exit programming OR Press SPEAKER to store and advance to next MMC ❍ ❍❍ ❍ Assign Speed Dialling Blocks [MMC 606] Your system can have up to 300 speed dial entries assigned (30 blocks of 10 numbers each). Up to 200 of these can be allocated as system speed dials, and the remainder allocated to stations as personal speed dials, with a maximum of 50 numbers per sta- tion. Consequently, the more system speed dials
Samsung System Administration Guide DCS-408 & 408i November 2001 5 OR Dial any extension number to call a station in the system. (To make another in- ternal call when the current call is completed, press ✼ ✼✼ ✼ , receive dial tone and dial another extension number.) 5. Press # and hang up when finished. Note: • Outgoing DISA calls are controlled by the dialli
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