HP Kayak XA 05xx Troubleshooting Manual

Text of HP Kayak XA 05xx User Guide:

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation— Troubleshooting Your HP PC Workstation This section helps you deal with problems you may encounter when using your PC Workstation. Asdt-tr.fm Page 1 Friday, February 26, 1999 3:54 PM

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems 2 English Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly. Pre-Boot Checks When you press your PC Workstation’s on/off button, HP MaxiLife will check your system before it initiates the start-up sequence. You will see one of the following screens on the LCD as these checks progress: HP KAYAK XA Error! Power supply Check memory installation Check system board. Flash new BIOS or start system

• English 3 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems POST Phase Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: Other Features HP MaxiLife can also be configured to: • Display the configuration details of you

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems 4 English System Info System information is displayed on the LCD one screen at a time and should detail the following: To view these details, use the button to scroll through the information screens. Boot Steps Where available, the Boot steps option will display all POST steps the next time your PC Workstation is powered on. For support purposes, POST steps are shown as POST codes and displayed on the LCD as follows: Diags I

• HP Kayak XA 05xx, English 5 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems To view the test results for each system component, press the control button. If no component errors are detected, the following screen will appear. If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button. When the diagnostic tests are complete, one of the following screens is displayed. You can exit the test session by pressing the button. COMPONENT Next No errors we

• HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation HP DiagTools 6 English HP DiagTools DiagTools helps you to diagnose hardware-related problems on HP PCs and PC Workstations. It is designed to help you to: • Check the configuration of your system and verify that it is functioning correctly. • Diagnose hardware-related problems. • Provide precise information t

• HP Kayak XA 05xx, English 7 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation HP DiagTools Starting This Diagnostics Utility To start the Hardware Diagnostics utility: 1 Quit all applications, shut down the operating system and restart your PC. a If you are going to run this utility from a diskette, insert it into the floppy disk drive before you restart the PC. On restarting, this utility will run automatically, displaying the Welcome screen. b If you are going to run this utility from your hard disk drive, the PC will restart with the option to choose between your usual operating system and this utility. Select the Vectra\Kayak Hardware Diagnostics option and it will start a

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly 8 English If Your PC Workstation Does Not Start Properly Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms: • Your PC Workstation’s display is blank and there are no error messages. • You cannot change any values in the Setup program. • A POST error message is displayed. • An error message and icon appears on the LCD screen (refer to “Using HP MaxiLife to Diagnose Problems” on page 2). Display is Blank and Ther

• HP Kayak XA 05xx, English 9 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly 3 Remove the cover and check the following items: 4 Replace the cover. 5 Reconnect all cables and power cords. 6 Turn on the display and computer. Rebuild Your PC Workstation’s Components If your PC Workstation still does not start properly, remove all boards and accessories, except the hard disk drive and video board. Start the PC Workstation. If the PC Workstation now works, add the boards and accessories one at a time to determine which

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly 10 English If you are Unable to Change any Values in Setup Ensure that you are using the correct password. If a POST Error Message is Displayed The Power-On-Self-Test (POST) can detect both an error and a change to the configuration. In either case, an error code and short description is displayed. Depending on the kind of error, you will have one or more of these choices available on screen: • Press F1 to ignore the message and continue. • Press

• HP Kayak XA 05xx, English 11 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly c Turn on the PC Workstation. This will erase the CMOS memory. d Wait until the PC Workstation has started. A message will be displayed similar to this: “Configuration has been cleared, set switch Clear CMOS to the Up/Off position before rebooting.” e Turn off the PC Workstation, disconnect the power cable, and remove the cover. f Set the system board switch 6 (CLEAR CMOS) UP to retain the configuration. 2 Replace the cover and reconnect the power cab

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If You Cannot Turn Off Your PC Workstation 12 English If You Cannot Turn Off Your PC Workstation Use this section if you cannot turn off your PC Workstation, the power indication light is either orange or red, and you hear a “buzzing” sound. • Check if your PC Workstation is locked, whereby “power-off” is not allowed. In this mode, the power indicator light is red. You will need to enter a password to unlock the PC Workstation (refer to your PC User’s Guide for more information). • Check if you are in a suspend/standby mode. In this mode, the power indicator light is oran

• HP Kayak XA 05xx, English 13 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse. Display Does Not Work Properly If Nothing Is Displayed On the Screen If nothing is displayed on the screen, but the PC Workstation starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: • Check your P

• HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem 14 English If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is not connected). • If you turn on your PC Workstation, the operating system boots, and the keyboard is cor

• HP Kayak XA 05xx, English 15 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If the Flexible Disk Drive Does Not Work • Check that you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that is the correct density. • Check that the flexible disk drive is correctly configured in the Setup program ( Advanced > Flexible Disk Drive ). • Check that the flexible disk drive is not disabled in the Setup program ( Advanced > Flexible Disk Drive ). • Check that the Flexible Disks and the Write on Flexible Disks items are not set t

• HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem 16 English If the CD-ROM Drive Has a Problem The CD-ROM Drive Does not Work • Check that the cables have been properly connected. • Check that the CD-ROM is inserted in the drive. • Check the IDE Devices configuration settings in the

• HP Kayak XA 05xx, English 17 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM disk using the manual eject button, proceed as follows: 1 If the CD-ROM drive manual eject button is not visible, remove the front bezel covering the drive. The manual eject button is inside a small hole in th

• HP Kayak XA 05xx, HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem 18 English If Your PC Workstation Has a Software Problem If You Have Forgotten Your Hardware Password NOTE If you forget your operating system’s password, refer to your operating system’s documentation for the correct recovery procedure. ❒ If you forget the Hardware User password, and the Hardware Administrator’s password is set and known: 1 Switch off the PC Workstation. 2 Restart the

• HP Kayak XA 05xx, English 19 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem If the Date and Time Are Incorrect The date and time can be incorrect for the following reasons: • The time has changed to reflect the beginning or end of Summer Time • The PC Workstation has been unplugged from the mains for too long and the battery is discharged. The on-board battery automatically recharges itself as soon as the PC Workstation is plugged into a power outlet. To change the date and time, use your operating system utilities or the Setup program by pressing F

More Instructions:

	HP Kayak XA 05xx White paper 24-12-2022 5	DOWNLOAD
	HP Kayak XA 05xx Technical information 09-11-2022 9	DOWNLOAD
	HP Kayak XA 05xx Application note 10-04-2023 8	DOWNLOAD
	HP Kayak XA 05xx Supplementary manual 21-10-2022 20	DOWNLOAD

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