Sterling Little Gem Owner's Manual

Text of Sterling Little Gem User Guide:

• Sterling Little Gem, 22 Iss 2 Operating your Scooter Braking To bring the scooter to a standstill simply let go of the throttle control lever. Remember to keep your hands on the handlebars whilst the scooter is braking. Two types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop. (b) Automatic braking which will operate a couple of seconds after releasing the control lever and holds the scooter in position, even if you are on a hill. Note: Automatic braking is not instantaneous and will engage within 1/2 a wheel turn once the sco

• Sterling Little Gem, 9Iss 2 CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI). EMC, (EMI), FROM RADIO-WAVE SOURCES. Mobility scooters may be susceptible to EMC, which is interference from electromagnetic energy, (EM), emitted from sources such as radio stations, TV stations, amateur (HAM) radio transmitters, two way radios and mobile phones.

• 32 Iss 2 Specifications Little Gem (4 Wheel) PARAMETER Little Gem (3 Wheel) Little Gem (4 Wheel) LENGTH 36 39" REAR WIDTH 19" 19" MAX. USER WEIGHT 250lb (115kg) 250lb (115kg) BATTERY PACK 12 AH 12 AH MAX SAFE ANGLE 9° 9° TURN RADIUS 32" 44 SEAT - BASE HEIGHT 12"/16.5 12/16.5" MAX SPEED 4 mph 4 mph WHEEL SIZE FRONT 7.5" 7" WHEEL SIZE REAR 7.5&

• Sterling Little Gem, 33Iss 2 Trouble Shooting Guide SYMPTOM Shortened range Battery pack not charging Battery charging current high Battery gauge shows empty after charging No drive Motor runs irregularly and/or noisily POSSIBLE CAUSE Batteries not charged for long enough Batteries weak and cannot hold charge Battery pack fault Charge fault Charger loom or plug damaged Loose connection No output from wall outlet Fuse in charger mains plug blown Button on battery pack has popped out Faulty batteries Scooter switched on during charging See battery pack not charging Brake-release lever disenga

• Sterling Little Gem, Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 eMail: [email protected] www.sunrisemedical.com

• Sterling Little Gem, 31Iss 2 YEAR 1 2 3 4 Service dates Upholstery Seat Back Armrests Electrics Condition of loom Connections Lights (where fitted) Test run Forwards Reverse Emergency stop Left turn Right turn Up/down slope Over obstacle Parking brake (where fitted) List items repaired/adjusted YEAR 1 2 3 4 Service dates Controller On/off switch Output plug Operation Dynamic braking Programmable settings Batteries Levels Connections Discharge test Wheels/tyres Wear Pressure Bearings Wheel nuts Motors Wiring Noise Connections Brake Brushes Chassis Condition Steering Service history This section is designed to

• 25Iss 2 Batteries and charging General information Batteries are the power source for almost all of the modern mobility products available today. The design of batteries used in mobility products is significantly different from the batteries used to start a car for example. Car batteries are designed to release a large amount of power over a short period of time, whilst mobi

• Sterling Little Gem, 13Iss 2 Safety warning and user guidance General safety warnings Safety is important with any vehicle that is power driven. Below are some essential tips to safeguard your use. These are not conclusive and should be read in conjunction with the sections which explain how to adjust, operate and maintain your vehicle. Always ensure that your scooter is switched off before attempting to mount or dismount. Do not attempt to operate your scooter whilst standing next to it. Always ensure that you are able to operate all the controls from a seated position, that the rear view mirror (if fitted) is set correctly and that the seat is securely locked into place.

• Sterling Little Gem, 17Iss 2 Safety warning and user guidance Armrest Adjustment The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. Tiller Adjustment The scooter features an adjustable tiller which allows you to lock the tiller in the most comfortable driving position. This feature also lets you fold the tiller down fully, for transportation and stowage. The tiller release knob is located on the lower right side of the tiller. 1. Support the tiller wit

• Sterling Little Gem, 19Iss 2 Tiller control functions Throttle Lever The throttle lever offers finger-tip control of your scooter, (Photo 5). It controls the speed as well as forward and reverse motion. Pushing the right-hand side of the lever towards you with the right thumb, moves the scooter forwards. Pushing the left-hand side of the lever towards you with your left thumb, moves the scooter in reverse and sounds a reversing beeper. The more you move the lever, the more your speed increases up to its preset maximum. It is possible to operate your scooter using one side of the throttle lever. To do this you must PUSH and PULL on the chosen side of t

• Sterling Little Gem, 26 Iss 2 Batteries and charging Battery pack care plan 1. Only use the approved battery charger compatible with the vehicle to be charged. 2. Charge your batteries every night, regardless of the amount of use your mobility device has had during the day. 3. Do not interrupt the charging cycle. 4. If your mobility device is not required for use, it should remain connected to the charger for a maximum of 12hours. This will not damage the batteries, so long as the mains socket/plug is left switched on. Do not leave the charger still connected to the batteries, wh

• 18 Iss 2 Tiller control functions Photo 5 Top Facia Panel Handle Bars Throttle Lever Control Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 5). The Pre-set Speed Knob Turning this knob to the left, reduces your available maximum speed. Turning it to the right, increases the available maximum speed. The

• Sterling Little Gem, 16 Iss 2 Seat Height Adjustment The seat post is height-adjustable by firstly removing the battery. Fold down the armrests, backrest and lift the seat off. Remove the seat height adjustment pin. Move the seat post to the desired position and re- insert the seat height adjustment pin, (Photo 4). Replace seat and check that all parts are secure. Use of mobile phones Mobile telephones or two way radio devices must not be used while operating the vehicle. Use of mobile phones or two way radios can cause excessively strong electromagnetic fields. Th

• Sterling Little Gem, 30 Iss 2 Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. SIX MONTHLY ANNUALLY Storage When storing your scooter for long periods (in excess of one week), charge batteries for 12 hours and then switch off the battery pack to minimise battery discharge. Electronic faults Do not attempt to investigate faults in the control box, the control pod or charger as the design and set up of the electronics is of a safety critical nature. Spare parts are available from authorised Sunrise Dealers. Wh

• Sterling Little Gem, 14 Iss 2 Safety warning and user guidance Lifting heavy or bulky components Seat: 1. Lift armrests upwards until vertical (Photo 2). 2. Stand behind seat and fold the backrest down (Photo 3). 3. Hold the seat rotation lever upwards. 4. Carefully remove the seat, keeping your back straight and bending your knees. 5. Place seat at desired location for stowage, keeping back posture straight at all times, bend knees where required. Batteries: 1. Bend knees facing the battery pack, keeping it central and in front of you. 2. Grab battery pack handle with

• 15Iss 2 Safety warning and user guidance Batteries Always check the batteries are sufficiently charged before setting off. Always ensure that your batteries are in good condition and that no leakage has occurred. Beware, battery fluids are corrosive and care should be taken at all times to avoid contact with it. If it comes into contact with t

• Sterling Little Gem, 3Iss 2 How to use this manual We at Sunrise Medical want you to get the best out of your scooter. This Owners Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty. Your scooter will reach you in excellent condition having been personally inspected before leaving our premises. By following the guidelines for maintenance on page 30 your

• Sterling Little Gem, 29Iss 2 Batteries and charging Off Board Battery Charger The 1.5 Amp, off-board battery charger has a status indicator which tells you when your battery pack is fully charged, (Photo 11). There are three (3) possible indications: 1. OFF = Not connected / fault. 2. RED = Charging. 3. GREEN = Fully charged. Please note that the scooter has a safety circuit to prevent it from being driven off during charging. If your scooter fails to respond to normal control after a charging period, please check that the battery charger has been Photo 11 Photo 10 completely disconnected from the scooter. New batteries must always be charged for 12 hours BEFORE first use. ! WARNING ! NO SMOKING OR NAKED F

• Sterling Little Gem, 7Iss 2 PERSONAL & OPERATIONAL GUIDELINES The rear body panel, (where fitted), is designed to cover the Drive Assembly, Main Controller, Wiring Harness and Electrical Connectors. Only remove this panel for the following: 1. To connect/disconnect cable plugs. 2. To disassemble the scooter for transport. 3. To remove/install batteries. 4. To adjust the seat height. DO NOT stand on any of the body panels, only the footboard. DO NOT stand on the scooter seat. DO NOT attempt to transfer into or out of the scooter seat without first checking that it is LOCKED into position. Attempting unsafe transfers can result in bodily injury and/or damage. D

• Sterling Little Gem, 23Iss 2 Crossing roads Your scooter is not capable of mounting and dismounting kerbs and other obstacles. Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case. Remember before crossing the road, drive forwards and position the scooter at 90° to the road. Stopping about 30 - 60cm (1 - 2 feet), away from the edge of the footpath. Check that it is clear to cross. Select a medium to high speed setting and when safe to do so, drive across without stopping. Note: Heavier users will require higher speed settings

• 4 Iss 2 WARNINGS DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS, PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER OR RELEVANT TECHNICAL PERSONNEL. FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY

• Sterling Little Gem, 27Iss 2 Batteries and charging The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owners Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their vehicles in a consistent and uniform manner, but variances still occur due to motor efficiencies and overall product load weight. The range figures are calculated to I.S.O. Standard 7176, Part 4: Scooter Energy Consump

• Sterling Little Gem, 21Iss 2 Operating your Scooter Basic Driving 1. Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left, towards the tortoise icon. Note: Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anti-clockwise and reversing up a slope. 2. Turn the On-Off switch or key to the On position. 3. On tiller, use the throttle lever as described earlier. You will gently accelerate. Release and you will gently stop. Practice these two basic functions until you get used to them. 4. Steering the scooter is easy and logical. Be sure to remember

• Sterling Little Gem, 12 Iss 2 Safety warning and user guidance Getting on to your scooter 1. Ensure that the on-off switch or key switch is turned to the off position. 2. Stand at the side of the scooter, facing forwards. 3. Pull the armrest upwards until vertical. 4. Make sure that the seat is secure, with the backrest upright. 5. Steady yourself with your right hand on the tiller and place your right foot onto the floorboard. 6. Gently lower yourself into the seat. 7. Ensure that both feet are placed firmly on the floorboard of the scooter . 8. Pull the armres

• Sterling Little Gem, 24 Iss 2 Guidance for safe operation and use Hill climbing Your scooter is designed to travel up or down most reasonable slopes up to 9°, however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things as: 1. The weight of the user. 2. Terrain (e.g. grass or gravel). 3. Steepness of hills. 4. Level of charge and the age of the batteries. 5. Extremes of temperature. 6. Use and weight of accessories. Transportation Your scooter may be disassembled quickly and simply for transportat

• Sterling Little Gem, 2 Iss 2 Guarantee Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts. Your guarantee The guarantee form is supplied with this manual, please fill in the relevant details to register and ac

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