HP Officejet E709 Operation & User’s Manual
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HP Officejet E709, If you need to call HP, it is often useful to print the Printer Status page before calling. • Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplexer), and the number of pages printed from the trays and accessories. • Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of the ink cartridges. To print the Printer Status page • Device control panel: Press Setup, select Print Report, select Printer Statu
HP Officejet E709, NOTE: Not all firewalls require you to differentiate between incoming and outgoing ports, but some do. Another common problem is that HP software is not recognized as a trusted device by your firewall to access the network. This can happen if you answered “block“ to any firewall dialog boxes that appeared when you installed the HP software. If this occurs, and if you are using a computer running Windows, check that the following programs are in your firewall’s list of trusted applications; add any that are missing. • hpqkygrp.exe, located in C:\program files\HP\digital imaging\bin • hpqscnvw.exe, located in C:\program files\HP\digital imaging\bin • hpqs
HP Officejet E709, If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages. NOTE: If you are copying a document when a fax arrives, the fax is stored in the device memory until the copying finishes. This can reduce the number of fax pages stored in memory. This section contains the following topics: • Receive a fax manually • Set up backup fax rec
HP Officejet E709, If you do not have a distinctive ring service, use the default ring pattern, which is All Rings. NOTE: The HP fax cannot receive faxes when the main phone number is off the hook. To change the answer ring pattern for distinctive ring via the device control panel 1. Verify that the device is set to answer fax calls automatically. 2. Press Setup. 3. Press Advanced Fax Setup, and then press Distinctive Ring. 4. Press the right arrow button to select an option, and then press OK. When the phone rings with the ring pattern assigned to your fax line, the device answers the call and receives the fax. To change the answer ring pattern for distinctive ring via the embedded Web server 1. Click
HP Officejet E709, (parallel phone systems) 123 shared with fax and voice line (parallel phone systems) 117 shared with fax and voice mail (parallel phone systems) 127 monitor dialing 55, 57 monitoring tools 93 multi-feeds, troubleshoot 197 N Network tab, Toolbox (Windows) 96 networks advanced settings 103 connector illustration 15 Ethernet connections 17 IP settings 104 link speed 104 Mac OS X setup 133 operating systems supported 258 protocols supported 258 settings, change 103 sharing, Windows 131 system requirements 258 view and printsettin
HP Officejet E709, 4. Press until Full Page 91% appears, and then press OK. 5. Press START COPY Black or START PC COPY Black, or START COPY Color or START PC COPY Color. Copy a legal-size document onto letter paper You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to a size that fits onto letter paper. NOTE: The percentage in the example, Legal > Ltr 72%, might not match the percentage that appears in the display. To copy a legal-size document onto letter paper 1. Make sure you have paper loaded in the input tray. 2. Load originals in the automatic d
HP Officejet E709, Placing a call Call HP support while you are in front of the computer and the HP all-in-one. Be prepared to provide the following information: • Model number (located on the label on the front of the device) NOTE: In addition to the model name that appears on the front of the device, this device has a specific model number. You can use this number to help determine which supplies or accessories are available for your product, as well as when obtaining support. The model number is printed on a label located inside the device near the ink cartridges area. •
Label Name and Description 1 Scan: Presents the menu for selecting a scan destination. 2 Photo: Presents the menu for selecting photo options (some models only). 3 NOTE: The button name and functionality depends on the country/region in which the device is sold. Copy: Presents the menu for selecting copy options (some models only). Number of Copies: Select the number of copies. 4 NOTE: The butt
HP Officejet E709, 6. Install each ink cartridge in its slot. Press it down until the tab snaps into place. Match the color and icon on each ink cartridge label to the color and icon on the slot for that ink cartridge. 7. Close the ink cartridge access door, and check if the error has been resolved. 8. If you still receive the error message, turn the product off, and then on again. Advanced printhead maintenance If you are experiencing problems with printing, you might have a problem with the printhead. You should perform the procedures in the following sections only when directed to do so f
HP Officejet E709, 4. Lift the automatic document feeder mechanism. There is a glass strip under the automatic document feeder. 5. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 6. Lower the automatic document feeder mechanism, and then close the cover of the automatic document feeder. 7. Close the lid. 8. Plug in the power cord, and then turn on the HP all-in-one. General trouble
HP Officejet E709, control panel buttons 15 lights 15 copy cancel 91 collate copies 89 enhance light areas 89 from the device control panel 84 legal to letter 88 margin shift 90 number of copies 85 paper size 86 paper types, recommended 86 quality 86, 198 reduce 88 settings 85 specifications 259 speed 86 troubleshoot 197 two-sided 90 Copy button 16 Copy menu 19 correct port test, fax 206 critical error messages 21 custom-sized media guidelines 30 print on 36 sizes supported 33 customer support electronic 244 phone support 247 warranty 250 cut-off pages, troubleshoot 166 D dark images, troubleshoot copies 199 scans 203 darken copies 88 faxes 60 date stamp print from memory card 52
HP Officejet E709, To view the fax log from the HP photo and imaging software 1. At the computer, open the HP photo and imaging software. For more information, see Use the HP photo and imaging software. 2. See the onscreen Help for the HP photo and imaging software for further instructions. The log lists faxes that have been sent from the device control panel and the HP photo and imaging software and all faxes that have been received. To print the fax log from the device control panel 1. On the device control panel, press Setup. 2. Press the arrow key to move down to Print Report, and then press OK. 3. Pres
• Device control panel: Press the Setup button, and then select the Speed Dial Setup option. ƕ To add a group: Select Group Speed Dial, select an unassigned speed-dial entry, and then press OK. Use the arrow keys to highlight a speed-dial entry, and then press OK to select it. Repeat this step to add additional speed-dial entries to this group. When finished, select the Done Selecting option
HP Officejet E709, • If the device shares the same phone line with a DSL service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL mo
HP Officejet E709, Part of the document did not scan or text is missing • Check the original ƕ Make sure that you loaded the original correctly. For more information, see Load originals. ƕ If you scanned the document from the ADF, try scanning the document directly from the scanner glass. For more information, see Load an original on the scanner glass. ƕ Colored backgrounds can cause images in the foreground to blend into the background. Try adjusting the settings before you scan the original, or try enhancing the image after you scan the original. • Check the set
Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that remains in the product. For more information, see: Clear jams Cause: The product had a paper jam. If this did not solve the issue, try the next solution. Solution 8: Make sure the print carriage can move freely Solution: Unplug the power cable if it is not already unplug
HP Officejet E709, Print quality troubleshooting...................................................................................................179 Wrong, inaccurate, or bleeding colors..............................................................................179 Ink is not filling the text or graphics completely................................................................182 The printout has a horizontal band of distortion near the bottom of a borderless print...................................................................................................................................184 Printouts have horizontal streaks or lines...........................................
HP Officejet E709, The product prints slowly Try the following solutions if the product is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed. Cause: The print quality was set to a high setting. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicat
HP Officejet E709, Telephone support numbers For the most current list of telephone support numbers, see www.hp.com/support. $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ VWHUUHLFK
5. Obtain the version number of the printer software. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.) 6. If you have a problem printing from a particular application, note the application and version number. HP support by phone 'The phone support numbers and associated costs listed here are t
HP Officejet E709, white bands or stripes, troubleshoot copies 199 scans 202 WIA (Windows Image Application), scan from 46 Windows Add Printer installation 133 borderless printing 37 duplexing 41 HP Photosmart Software 22 HP Solution Center 97 install software 129 network setup 131 print on special or custom- sized media 36 print settings 40 set up wireless communication 137 sharing device 131 system requirements 257 uninstall software 141 Windows Image Application (WIA), scan from 46 wireless communication advanced wireless troubleshooting 218 basic wireless troubleshooting 218 Ethernet setup 137 radio, turn off 103 reducing interference 138 regulatory informa
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