HP LASERJET 3100 Operation & User’s Manual
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HP LASERJET 3100, The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction. To enable fax confirmation 1. Press Reports. 2. Press Fax Confirmation. 3. Press to select one of the following, and then press OK. Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every fax you send. On Fax Receive Prints
HP LASERJET 3100, Label Icon Name and Description 7 Left arrow: Decrease values on the display 8 OK: Selects a menu or a setting on the display 9 Right arrow: Increases values on the display 10 Setup: Presents the Setup Menu for generating reports and changing fax and other maintenance settings 11 Reports: Opens the menu of reports you can print 12 Cancel: Stops a job, exits a menu, or exits settings 13 START COPY Black: Starts a black-and-white copy 14 START COPY Color: Starts a color copy 15 START FAX Color: Starts a color fax 16 START FAX Black: Starts a black-and-white fax 17 Fax Menu: Places th
HP LASERJET 3100, To enter a space, pause, or symbol • To insert a space, press Space. • To enter a pause, press Redial/Pause. A dash appears in the number sequence. • To enter a symbol, such as @, press the Symbols button repeatedly to scroll through the list of available symbols: at (@), period (.), underscore (_), dash (-), ampersand (&), slash (/), colon (:), semicolon (;), comma (,), question (?), back slash (\), asterisk (*), parentheses ( ), apostrophe ('), equals (=), plus (+), number sign (#), exclamation (!), percent (%), and quotation mark (“). To erase a letter, number, or symbol ▲ If you make a mistake, press the left arrow button to clear it, and then make
HP LASERJET 3100, To set backup fax reception from the control panel 1. Press Setup. 2. Select Advanced Fax Setup, and then select Backup Fax Reception. 3. Press to select On, On Error Only, or Off. 4. Press OK. Reprint received faxes from memory If you set the Backup Fax Reception mode to On, the received faxes are stored in memory, whether the HP Fax has an error condition or not. NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the HP Fax does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy pur
HP LASERJET 3100, 4. Close the automatic document feeder cover. CAUTION: Make sure you close the automatic document feeder cover before loading any paper or originals. If you do not close the cover, you might damage the mechanism. 5. Plug in the power cord. Clean the white strip Minor debris can accumulate on the white strip located inside the automatic document feeder. To clean the white strip 1. Unplug the power cord. NOTE: Depending how long the HP Fax is unplugged, the date and time might be erased. You might need to reset the date and time later
HP LASERJET 3100, B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your HP Fax is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance. • Obtain electronic support • Obtain HP telephone support • Prepare the HP Fax for shipment • Pack the HP Fax • Warranty Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical
HP LASERJET 3100, Add numbers to the junk fax list There are two ways to add a number to your junk list. You can select numbers from your caller ID history, or you can enter new numbers. The numbers in your junk list are blocked if Block Junk Fax mode is set to On. To select a number from the caller ID list 1. Press Setup. 2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3. Press Add number to Junk List, and then press Select Number. 4. Press to scroll through the numbers from which you have received faxes. When the number you want to block appears, press OK to selec
HP LASERJET 3100, Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Fax. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date HP Fax information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Valuable troubleshooting information for common problems • Proactive HP Fax updates, support alerts, and HP newsgrams that are available
HP LASERJET 3100, 6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 7. Slide the new print cartridge forward into the empty slot. Then gently push
prompted, choose your country/region, and then click Contact HP for information on calling for technical support. • The "Fax Hardware Test" failed • The "Fax Connected to Active Telephone Wall Jack" test failed • The "Phone Cord Connected to Correct Port on Fax" test failed • The "Using Correct Type of Phone Cord with Fax" test failed • The
Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRG-0702 Supplier's Name: Hewlett-Packard Company Emerging Markets, Fax & OEM Division Supplier's Address: 61 Alexandra Terrace #08-01 Harbour Link Singapore 119936 Declares, that the product: Product Name and Model: HP 3100 Fax (CB820A) ser
HP LASERJET 3100, environmental sustainability program 84 error correction mode 29 error messages control panel 16 error reports, fax 45 error-correction mode, fax 36 F faded copies 64 faded stripes on copies, troubleshoot 65 fast copy quality 41 fax answer mode 8, 12 answering machine troubleshoot 69 backup fax reception 30 blocking numbers 33 button 8 clean 59 confirmation reports 44 contrast 28 darken or lighten 28 default settings 28 deleting from memory 31 dial tone test, failed 49 dial type, setting 36 distinctive ringing, change pattern 36 enter text and symbols 17 error correction mode 29 error reports 45 error-correction mode 36 forwarding 32 header 35 ima
HP LASERJET 3100, To change the resolution from the control panel 1. Load your originals print side down into the document feeder tray. 2. In the Fax area, press Fax Menu. The Enter Number prompt appears. 3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4. In the Fax area, press Fax Menu repeatedly until Resolution appears. 5. Press to select a resolution setting, and then press OK. 6. Press START FAX Black. If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to the number you ent
HP LASERJET 3100, Copy a legal-size document onto letter paper You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to a size that fits onto letter paper. NOTE: The percentage in the example, Legal > Ltr 72%, might not match the percentage that appears in the display. To copy a legal-size document onto letter paper from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your legal-size document print side down in the document feeder tray. Place the page in the document feeder tray so that the top edge o
HP LASERJET 3100, 3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4. Press START FAX Color. If the HP Fax detects an original loaded in the automatic document feeder, it sends the document to the number you entered. NOTE: If the recipient's fax machine only supports black-and-white faxes, the HP Fax automatically sends the fax in black and white. A message appears after the fax has been sent indicating that the fax was sent in black and white. Press OK to clear the message. Change t
HP LASERJET 3100, NOTE: You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: • Directly connected to the HP Fax (on the 2-EXT port) • On the same phone line, but not directly connected to the HP Fax To receive a fax manually 1. Make sure the HP Fax is plugged in and you have paper loaded in the input tray. 2. Remove any originals from the document feeder tray. 3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call bef
HP LASERJET 3100, To set the dial type ▲ Control panel: Press Setup, press Basic Fax Setup, and then use the Tone or Pulse Dialing option. Set the redial options If the HP Fax was unable to send a fax because the receiving fax machine did not answer or was busy, the HP Fax attempts to redial based on the settings for the busy-redial and no-answer-redial options. Use the following procedure to turn the options on or off. • Busy redial: If this option is turned on, the HP Fax redials automatically if it receives a busy signal. The factory-set default for this option is ON. • No answer redial: If this option is turned on, the HP Fax redials automatically if the receiving fax
HP LASERJET 3100, 6 Maintain and troubleshoot • Work with print cartridges • Clean the HP Fax • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve fax problems • Troubleshoot setup issues • Clear paper jams • Avoid paper jams Work with print cartridges • Print cartridges • Handle the print cartridges • Replace the print cartridges • Align the print cartridges • Clean the print cartridges • Clean the print cartridge contacts • Clean the area around the ink nozzles • Store print cartridges Print cartridges You can find the cartridge number on the
5 Configure and manage This section is intended for the administrator or individual who is responsible for managing the HP Fax. Use the control panel to manage and monitor the HP Fax. • Manage the HP Fax • Use reports • Test fax setup • The fax test failed Manage the HP Fax Use the control panel to modify the following settings: Language and country/re
HP LASERJET 3100, Change fax settings After completing the steps in the setup poster that came with the HP Fax, use the following steps to change the initial settings or to configure other options for faxing. • Configure the fax header • Set the number of rings before answering • Change the answer ring pattern for distinctive ring • Set the fax error correction mode • Set the dial type • Set the redial options • Set the fax speed Configure the fax header The fax header prints your name and fax number on the top of every fax you send. You can set up the fa
HP LASERJET 3100, Obtain HP telephone support...................................................................................................77 Before you call....................................................................................................................77 Support process.................................................................................................................78 HP support by phone..........................................................................................................78 Phone support period..................................................................
HP LASERJET 3100, Message type Description Critical error messages Critical error messages inform you of a HP Fax failure. Some of these messages can be cleared by unplugging the power cord, and plugging it back in again. If a critical error persists, service is required. For more information, see Support and warranty. NOTE: The faxes stored in memory are not deleted when you unplug the power cord. Text and symbols You can use the keypad on the control panel to enter text and symbols. You can also enter symbols from the keypad when you dial a fax or phone number. When the HP Fax dials the number, it interprets the symbol and responds accordingly. For example, if you enter a das
To copy a blurred document from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down in the document feeder tray. 3. In the Copy area, press Copy Menu repeatedly until Enhancements appears. 4. Press until the Text setting appears. 5. Press START COPY Black or START COPY Color. If any of the following occur, turn off Text enhancemen
HP LASERJET 3100, 1 Power connection 2 Fax ports (1-LINE and 2-EXT) 3 Rear door 4 Rear door access tab Control panel buttons and lights The following diagram and related table provide a quick reference to the control panel features. Label Icon Name and Description 1 Speed Dial: Selects a speed dial number 2 Lighter / Darker: Lightens or darkens black-and-white faxes being sent 3 Fax Resolution: Adjusts the resolution for black-and-white faxes being sent 4 Attention light: When blinking, the attention light indicates an error has occurred that requires your attention 5 Display: View menus and messages 6 Back: Moves you one level up in the menu Understand the HP Fax parts 7
HP LASERJET 3100, Clear paper jams If the paper was loaded in the input tray, you might need to clear the paper jam from the rear door. Paper can also jam in the automatic document feeder. Several common actions can cause paper to jam the automatic document feeder: • Placing too much paper in the document feeder tray. • Using paper that is too thick or too thin for the HP Fax. • Trying to add paper to the document feeder tray while the HP Fax is feeding pages. To clear a paper jam from the rear door 1. Unplug the power cord. 2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP Fa
Fax over the Internet You may subscribe to a low cost phone service that allows you to send and receive faxes with your HP Fax by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you: • Dial a special access code along with the fax number, or • Have an IP converter box that conne
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