HP CD-WRITER Plus Operation & User’s Manual
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HP CD-WRITER Plus, 24 Recovering Your Data ■ Damaged hard-drive—If the hard-drive you are recovering to is damaged, some files may not be recoverable. Any files that could not be recovered due to a damaged hard-drive will be listed in the Report file. Replace or fix the current hard-drive and perform another Disaster Recovery. ■ Not Enough Disk Space to Restore—In order for HP Disaster Recovery to recover all of your information, there must be at least as much disk space on the hard-drive to which you are recovering, a
HP CD-WRITER Plus, 2 Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite Enhält: Klasse 1 Laser-Produkt DANGER: INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM. DANGER: RADIATIONS INVISIBLES DU LASER EN CAS D’OUVERTURE. EVITER TOUT EXPOSITION DIRECTE AU FAISCEAU. VOR
28 Installation Troubleshooting with your card to find out if you must disable the termination manually. Check the SCSI cabling. The total length of cabling in a SCSI chain (including external and internal devices) should not exceed 6 meters (about 20 feet). However, problems may appear before reaching these limits. ■ If you are using more than 4 meters (13 feet)of cable, remove some of the
HP CD-WRITER Plus, Telephone Numbers 37 Hungary. . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 343 0310 Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 662 55 25 Israel (M-F, CET + 1hr) . . . . . . . . . . . . . . . . 09 952 4848 Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 2 641 0350 Netherlands. . . . . . . . . . . . . . . . . . . . . . . . 020 606 87 51 Norway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 11 62 99 Poland (M-F, CET + 1hr) . . . . . . . . . . . . . . 022 865 9999 Portugal . . . . . . . . . . . .
HP CD-WRITER Plus, 8 Termination for Chains of SCSI Devices Termination for Chains of SCSI Devices What does termination mean? Think of a pipe full of water. The pipe needs to have caps at both ends to prevent the water from spilling out. The termination on a SCSI device is analogous to the cap on the pipe. For a chain of SCSI devices to work properly the devices at the ends of a SCSI chain need to be terminated. Devices that are not at the ends of the chain must not be terminated. How do I terminate the CD-Writer Plus? The CD-Writer Plus adjusts its termination automatically. NOTE: If the CD-Writer Plus is the last of several devices in a chain, disable the termination on the d
HP CD-WRITER Plus, Installation Troubleshooting 27 for the card or contact the manufacturer to get it working. There may be a resource conflict with other devices in the computer. If the X or exclamation mark disappears when you disconnect the CD-Writer Plus and restart the computer, the problem could be an ID conflict. Make sure each SCSI device has a different SCSI ID (see below). ■ Make sure the SCSI adapter card and any other expansion cards are firmly seated. Make sure the CD-Writer Plus has a unique SCSI ID. A SCSI card may have several devices attached to form a SCSI chain. Each device in the chain must have a different ID. ■ If you already installed the software that came w
HP CD-WRITER Plus, 16 Getting Started For Windows 95 and Windows 98 ■ One or more blank, formatted 1.44MB diskettes* ■ One or more blank HP CD-R/CD-RWs* ■ Windows 95/98 installation CD or install set What is an install set? An install set is the list of files used to install a product or operating system. Computers shipped with pre- installed operating systems (i.e. Windows 95/98) may not include a Windows installation CD. In this case, HP Disaster Recovery will require your Windows install set to create the Disaster Recovery Set. For Windows NT ■ Four (4) blank, formatted 1.44MB diskettes ■ One or more blank HP CD-R/CD-RWs*
18 Recovering Your Data 2. If you do not receive the messages listed in the steps for data recovery, follow the directions for creating another Disaster Recovery Set. See “Creating the Disaster Recovery Set” on page 16. To test your Windows NT Disaster Recovery Set: 1. Follow steps 1 through 8 in the Windows NT section of “Recovering Your Data.” WARNING: Be sure to disconti
HP CD-WRITER Plus, 36 Telephone Numbers Telephone Numbers For telephone number updates: http://www.hp.com/cpso-support/guide/psd/cscinfo.html USA (Support available 24 hours a day, 7 days a week) Literature and dealer referral. . . . . . . . . . . 970-635-1500 During warranty period (Support is provided free of charge during warranty; your only cost is the long-distance charge.) HP Customer Care . . . . . . . . . . . . . . . . . . 970-635-1500 After warranty period (Charges begin only when you connect to a Customer Care representative. Prices are subject to change without notice.) HP Customer Care. . . . . . . . . . . . . . . . . . . 800-810-0130 (Per inciden
HP CD-WRITER Plus, 22 Recovering Your Data 4. When prompted, insert Windows NT Workstation Setup Disk #2 into the 3.5” floppy drive from which your computer boots.. The NT Setup screen should now appear. 5. Choose Express Setup (recommended) or Custom Setup from the NT Setup screen. ■ Express Setup—Should be selected if you do not need to partition any drive(s), or if you are testing your DR Set. Select this option by pressing Enter . ■ Custom Setup—Should be selected if your primary partition needs to be set up, or
HP CD-WRITER Plus, English Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company. HP CD-Writer Plus User’s Guide English
HP CD-WRITER Plus, 20 Recovering Your Data Test successful. To continue your recovery, select RECOVER. If you are testing, select EXIT. 9. To continue recovering your system, press F5. Or, To exit the Disaster Recovery process, press F10, remove any diskettes or CDs from your drive(s) and restart your computer. WARNING: If you are just performing a test of your Disaster Recovery Set, the test is now complete. Do not continue past this step. Please remove any diskettes and CDs from your drive(s) and restart your computer. The following message should appear: Select the volume that you wish to recover.
31 Customer Support HP Customer Care Online www.hpcdwriter.com Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-to- date information 24 hours a day, seven days a week. You will find troubleshooting documents, maintenance and efficiency tips, ideas for using your products and much more. Your Local
HP CD-WRITER Plus, How to Set the SCSI ID 7 What SCSI ID should I use for the CD-Writer Plus? When you place Software Disc 1 in your CD-ROM and click Start Installation, the software will check your system and recommend a SCSI ID you can use on the CD-Writer Plus. Example: SCSI ID 3 is available. Alternatively, if you have already installed the software, you can get a list of all the detected SCSI devices in your computer and the IDs they use. Click the Start button on your taskbar, select Programs, HP CD- Writer Plus, Utilities, and select List SCSI Devices. Choose an available SCSI ID for your CD-Writer Plus. Example: The following SCSI devices were detected: 0 -------
HP CD-WRITER Plus, Can I Avoid Swapping Audio CDs In and Out of the Drive? 13 Can I Avoid Swapping Audio CDs In and Out of the Drive? Making an audio CD may involve swapping CDs in and out of drives many times. For example, if you make the CD using your CD-Writer Plus as both the source and destination drive, you will need to swap CDs every time a new track is copied to the CD-Writer Plus drive. To minimize the number of times you swap CDs: 1. Copy the tracks to your hard drive using Easy CD Creator. This is called pre-recording audio tracks to wave files. Approximately 10 MB of space on the hard drive are required for each minute of mu
HP CD-WRITER Plus, 25 Solving Installation Problems If you need further assistance after reviewing this chapter, contact HP Customer Care directly by calling the appropriate telephone number from the list beginning on page 36. Things to Try First Try the following suggestions if your CD-Writer Plus does not appear under Windows Explorer once you have completed the installation. If the problem persists, see the Installation Troubleshooting section below. ■ Make sure the computer is plugged in and that each device has power. ■ Turn off the computer’s power, wait 20 seconds, then turn it on ag
Getting Started 17 set before the drive failure. In order to do this, it may be helpful to make a record of your current partition settings on paper and keep an updated record of these settings with each DR Set. What is a partition? A partition is a logical section of your hard disk. One physical hard disk may be partitioned into two or more logical hard-drives. To make a
HP CD-WRITER Plus, 34 Before You Call HP Drive serial number The HP drive serial number appears on the underside of the tray as well as on the main label on the back of the drive. You can also obtain the drive serial number by clicking on the Start menu on the taskbar, then selecting Programs, HP CD-Writer Plus or HP DVD Writer, Utilities, and Diagnose. Select the drive to check and then click on the Drive Data tab. The drive serial number is among the information displayed. Computer brand and model The computer brand appears on the front of your computer and in the documentation that came with your computer. Example: HP Pavilion 8490 Operating system and amount of
HP CD-WRITER Plus, Recovering Your Data 23 Recovery Set. Click Cancel to exit, remove any diskettes and CDs from your drive(s) and restart your computer. If you are performing an actual recovery, proceed to the next step. 9. Follow the instructions on the Wizard screens to complete the Disaster Recovery. When the Disaster Recovery is complete, the HP Disaster Recovery Wizard will report that your data was either successfully recovered, in which case you may remove any diskettes and CDs from your drive(s) and restart your compu
HP CD-WRITER Plus, Different Types of SCSI Connectors 9 Graphic representation of a SCSI chain with an internal device. Different Types of SCSI Connectors The data cable connects the CD-Writer Plus (standard high-density 50- pin SCSI connector) to the SCSI card or to another SCSI device in the chain. Since the SCSI card can have several different types of connectors you will need to use a combination of cables and/or adapters that fits your particular system. Two common situations follow: The SCSI card has a 50-pin SCSI connector Use a SCSI data cable with 50-pin connectors at both ends. The SCSI card has a 68-pin SCSI connector Connect a 68-pin to 50-pin adapter
HP CD-WRITER Plus, 12 How do I Make CDs That Can be Read on Other Computers? How do I Make CDs That Can be Read on Other Computers? Use the Easy CD Creator (Data) software and CD-R discs when you want to create CDs you can share with other users, for example if you want to send the CD to your co-workers. Virtually all CD-ROM drives and operating systems (Windows 95, Windows 98, Windows NT, Windows 3.x, and DOS) can read CD-R discs made with Easy CD Creator (Data). To start the Easy CD Creator (Data) software insert a blank CD-R
HP CD-WRITER Plus, 15 HP Disaster Recovery HP Disaster Recovery is an application that will help you to recover your data and operating system after a hard-drive failure. It is important that you create a Disaster Recovery Set as soon as possible. Should a disaster occur, the information in the Disaster Recovery Set will enable you to return your system to the state it was in at the time you created your Disaster Recovery Set. Getting Started The first step in securing the data on your system is creating the Disaster Recovery (DR) Set. The DR Set will co
HP CD-WRITER Plus, 6 How to Set the SCSI ID The SCSI Card A SCSI card (not included) and its software must be installed and functioning properly before installing the CD-Writer Plus. Consult the documentation that came with your SCSI card or your computer for details. If you purchase a SCSI card (also known as a host adapter or SCSI board) for your computer make sure it is: ■ PCI Bus ■ SCSI-2 The SCSI Devices SCSI IDs Each device in a SCSI chain must have a different identifying number between 0 and 7 called the SCSI ID (SCSI ID 7 is usually reserved for the SCSI card). The SC
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