HP AZ1009 Operation & User’s Manual
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HP AZ1009, 67 Problems?: Troubleshooting Tips Print quality is poor. (continued) You may need to clean the print cartridges. See “Cleaning Print Cartridges” on page 46. You may have forgotten to remove the vinyl tape from the print cartridge. Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See “Replacing Print Cartridges” on page 44. Your print cartridges may be out of alignment. If the color and black ink aren’t lining up on the printed page, go to the Printer Services tab of the HP
HP AZ1009, 16 Printing Basics: Printer Settings Taskbar Icon Printer Settings Taskbar Icon Note: The Printer Settings taskbar icon is not available in Windows 3.1x. Use the Printer Settings taskbar icon to determine the state of the printer, such as print cartridge status, and to adjust print settings, such as default print quality and automatic two-sided printing. The Printer Settings taskbar icon appears at the end of the taskbar. Warning Message Indicator The outline color of the Printer Settings taskbar icon indicates whether or not print cartridge warning messages have been issued. When the icon is: • Outlined in yellow and blinking, print cartridge warning mess
HP AZ1009, 72 Problems?: Troubleshooting Tips Automatic Two-Sided Printing was selected, but printing is only on one side of the paper. The application you are using to print supports only manual two- sided printing. It does not support Automatic Two-Sided Printing. Print using the manual two-sided printing feature. See “Manual Two-Sided Printing” on page 31. You have Automatic selected as the paper type and are using a media type that is not supported by the Automatic Two-Sided Printing Module. Switch to a media type supported by the Automatic Two-Sided Printing Module or use manual
HP AZ1009, Index 101 problems Automatic paper type 70 automatic two-sided printing 71 – 72 banner printing 68 blank page came out of printer 59 CD, not reading 51 didn’t use printer default settings 69 error writing to USB port 60 fax 59 flashing lights 62 help 50 infrared light flashing 64 infrared printing 73 – 74 ink streaks 46 installing printer software 52 jam 57 , 62 , 63 LPT1 error 60 missing lines or dots 46 no page came out 56 , 57 , 58 output 65 , 66 page did not print 56 , 57 , 58 paper falls to the floor 70 paper jam 57 , 62 , 63 parts of output in wrong place 65 parts of output missing 46 , 65 photos 69 po
HP AZ1009, 38 Beyond the Basics: Printing Greeting Cards Printing Greeting Cards I should… Then… Guidelines… 1 Pull out the IN tray. 2 Slide out both paper guides and remove all paper from the IN tray. 3 Insert up to 5 cards into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the cards. 5 Push in the IN tray. 6 Open the HP Printer Properties dialog box (see page 7). 7 Choose HP Print Settings. Setup Tab • Paper Type: Choose either Automatic or the appropriate greeting card type • Print Quality: Choose Normal or Best • Paper Size: Choose appropriate card size Features Tab • Orientation: Choos
Index 102 size media 82 Scale to Fit 8 User Defined Paper Size 82 small media printing 35 software compatibility 81 software, see printer software specifications Automatic Two-Sided Printing Module 83 infrared printing 84 paper 82 printer 81 – 82 printing margins 85 speed, printing 81 Start Printing from Last Page 9 status, Print Cartridge Status light 4 s
HP AZ1009, 9 Printing Basics: How to Print in Windows 95, 98, 2000 and NT 4.0 Features Tab (Windows 95, 98, 2000 and NT 4.0) Choose the best page orientation. •Click Portrait for vertical page layout. •Click Landscape for horizontal page layout. •Click Mirror Image to reverse the printed image. Click here to print multiple pages per sheet. Choose: • Two or four pages per sheet. • To print a border around each page on the sheet. Click here to print the last page of your document first. Click here and choose the size of your poster by selecting the number of pages across and down. Look here to see the results of your current settings. Cl
HP AZ1009, 82 More About Your Printer: Specifications Power Requirements Automatically accommodates the worldwide range of AC line voltages and frequencies. Declared noise emissions in accordance with ISO 9296 Sound power level, LWAd (1B=10dB): 6.0 B in normal mode. Sound pressure level, LpAm (bystander positions): 47 dB in normal mode. Alignment Media Weight Media Handling Media Size Input Voltage: 100 to 240 VAC (±10%) Input Frequency: 50/60 Hz (+3 Hz) Skew: +/- .006 mm/mm (.006 in/in) on plain paper +/- .012 mm/mm (.012 in/in) on HP transparency films Paper: U.S. Letter Legal 60 to 90 g/m 2 (16 to 24 lb) 75 to
HP AZ1009, 29 Printing Basics: Printer Maintenance Tips Printer Maintenance Tips Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind: • Do not clean the interior of the printer. Keep all fluids away from the interior. • Do not use household cleaners or detergent. In the event that a household cleaner or d
22 Printing Basics: Infrared (Ir) Printing Infrared (Ir) Printing Infrared (Ir) connectivity is a feature that enables wireless connectivity for personal digital assistants (PDAs), laptop or notebook computers, and other mobile devices. Use the Infrared feature to print to the HP DeskJet 990C from an infrared device such as a laptop or Palm device without an
HP AZ1009, 74 Problems?: Troubleshooting Tips A connection cannot be established or the transmission seems to be taking longer than usual. (continued) Bright lights may be interfering with the signal. • Make sure that no bright light of any type is shinning directly into either infrared lens. • Position the device from which you are printing closer to the infrared lens on the printer. The printer prints only part of a page or document. The device from which you are printing may have been moved out of range of the printer’s infrared lens. Try to realign the devices within approximately 3–30 seconds. If the print job does not resume, you must begi
HP AZ1009, 48 Print Cartridges: Cleaning Print Cartridges 4 Manually clean the print cartridges a. Dip a clean cotton swab into distilled water and squeeze any excess water from the swab. b. Clean the face and edges of the print cartridge as shown. Do NOT wipe the nozzle plate. c. Inspect the cartridge for fibers on the face and edges. If fibers are still present, repeat the cleaning process. d. Repeat the cleaning process for the other print cartridge. Once you’ve removed the print cartridges, make
HP AZ1009, 18 Printing Basics: Printer Settings Taskbar Icon Displaying Print Cartridge Warning Messages 1 Click the Printer Settings taskbar icon to open the Default Print Settings dialog box. 2 At the bottom of the dialog box, click the Warning Information button. The HP DeskJet Toolbox is displayed. The Warning Information tab displays any warning messages for your printer. 3 When finished viewing the messages, in the top-right corner of the Toolbox, click the Close button. Opening the Printer Properties Dialog Box 1 Double-click the Printer Settings tas
HP AZ1009, 55 Problems?: Troubleshooting Tips When I connect a USB cable between the printer and my computer, an “Unknown device” message appears. • Static electricity has built up in the cable between your computer and printer. OR • You may have a defective USB cable. 1 Disconnect the USB cable from your printer. 2 Unplug the printer from its power cable. 3 Wait approximately 30 seconds. 4 Plug the power back into the printer. 5 Plug the USB cable back into the printer. 6 If “Unknown device” continues to appear in the “New hardware found” dialog box, replace the USB cable or use a parallel cable. The printer software won’t install, what’s
HP AZ1009, 5 Printing Basics: Paper Trays Paper Trays IN Tray To print, place paper or other media types in the IN tray. Pull out the IN tray for easy loading. Be sure to slide the paper guides out of the way before loading the media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Make sure the IN tray is pushed back in. OUT Tray The printer sends finished pages to the OUT tray. OUT Tray Down – This is the typical position for most types of printing. The down positio
HP AZ1009, 57 Problems?: Troubleshooting Tips No page came out of the printer. ( continued ) There may be a paper jam and you are using the Rear Access Door. 1 Pull the paper out of either the IN tray or the OUT tray. 2 Press the Resume Button on the front of the printer. 3 If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. 4 If the paper jam has cleared, print your document again. 5 If the paper jam hasn’t cleared, open the Rear Access Door by turning the knob (counter-clockwise) and removing the door. 6 Pull the jammed paper out of the prin
HP AZ1009, 70 Problems?: Troubleshooting Tips The print quality is different if the paper type is set to Automatic rather than the specific paper type. When the paper type is set to Automatic , the print quality is automatically set to Normal . When the paper type is set to a specific paper type, the default print quality may be something different. After selecting a paper type, choose the desired print quality. See “Setup Tab” on page 8. Automatic is set as the paper type, but the printer does not use the optimal paper mode. The paper may be marked, scratched, or wrinkled. The Automatic Paper-Type Sensor is l
HP AZ1009, 44 Print Cartridges: Replacing Print Cartridges Replacing Print Cartridges To Replace a Print Cartridge 1 To access the print cartridge cradle, make sure the OUT tray is down (1.1) and then press the Power Button (1.2) to turn on the printer. 2 Open the top cover. The cradle moves to an accessible position. 3 Raise the cradle latch. 4 Lift the print cartridge out and discard it. Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers fo
HP AZ1009, 80 Problems?: HP Customer Care Extended Warranty Options If you would like to extend your printer coverage beyond the limited warranty period, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call HP directly and ask about our HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office.
Index 97 D DeskJet Toolbox accessing 13 Configuration tab 14 Estimated Ink Level tab 14 How Do I? tab 15 Printer Services tab 14 Windows 3.1x 15 dialog boxes HP Printer Properties 7 door, rear access 57 , 62 DOS, printing 3 dpi 2400 x 1200 printing 8 , 37 , 56 , 61 , 81 PhotoREt 8 , 37 , 56 , 61 , 81 drivers, see printer software dry time decreasing 10 increasing 10 duty cycle 81
HP AZ1009, 90 More About Your Printer: Supplies and Accessories ❋ These paper types are supported by the Automatic Two-Sided Printing Module. Note: To find out which recycled papers are recommended for your printer, contact your local HP Sales Office and ask for the HP InkJet Printer Family Paper Specifications Guide, HP part number 5961-0920. Paper Type/Description Part Number HP Banner Paper A4 (210 x 297 mm), 100 sheets U.S. letter, 100 sheets C1821A C1820A HP Matte Greeting Cards, White/Quarter-fold A4 (210 x 297 mm), 20 sheets, 20 envelopes U.S. letter, 20 shee
Index 98 ink drying time 10 Estimated Ink Level tab 14 ink levels, see Low on Ink ordering 87 part numbers 14 replacing 44 streaking 46 supplies 87 volume 10 , 67 ink cartridges cleaning 46 – 48 damage from refilling 49 Light 45 ordering 87 part numbers 44 , 49 problems 46 replacement 44 status 42 storing 46 using 46 installing printer software 51 , 52 problems 51 , 52 softwar
HP AZ1009, 83 More About Your Printer: Specifications Automatic Two-Sided Printing Module Specifications Automatic Two-Sided Printing Module model no. C6463A Duty Cycle 5,000 sides of pages per month Dimensions 324 mm (12.75 in.) long x 133 mm (5.25 in.) wide x 111 mm (4.37 in.) high Weight 0.79 kg (1.75 lbs.) Declared noise emissions in accordance with ISO 9296 Sound power level, LWAd (1B=10dB): 6.1 B in normal mode. Sound pressure level, LpAm (bystander positions): 48 dB in normal mode. Media Weight Letter
HP AZ1009, 32 Beyond the Basics: Printing Transparencies Printing Transparencies I should… Then… Guidelines… 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Fan the edges of the transparency sheets to separate them, then align the edges. 4 Insert a stack of up to 25 transparency sheets, rough side down and the adhesive strip towards the printer. 5 Slide the paper guides snugly against the transparencies. 6 Push in the IN tray 7 Open the HP Printer Properties dialog box (see page
HP AZ1009, 30 Beyond the Basics Getting the Right Paper Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. Brightness. Some papers are whiter than others and produce sharper, more vibrant colors. For photographs, you’ll want to use HP Premium Plus Photo Paper or HP Premium Photo Paper for the best results. For projects that use other colored images, HP Bright White Inkje
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