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General Instrument SB3100 Operation & User’s Manual

General Instrument SB3100 Manual Online:

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General Instrument SB3100 User Manual
General Instrument SB3100 User Guide
General Instrument SB3100 Online Manual

Text of General Instrument SB3100 User Guide:

  • General Instrument SB3100, REGULATORY INFORMATION Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction

  • General Instrument SB3100, WARNING TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. CAUTION TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE. Canadian Compliance This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada. Repairs If repair is necessary, contact your cable TV service provider. Copyright © 1999 by General Instrument Corporation. All rights reser

  • General Instrument SB3100, CONTENTS Contents .......................................................4 Introduction..................................................2 Front Panel..........................................................................3 Rear Panel...........................................................................4 Before You Begin ..........................................5 Installation ................................................... 7 For a Single User...............................................................7 For Multiple Users............................................................8 Operation ......................................................9 Powering Up the Fi

  • 2 INTRODUCTION The General Instrument ® SURFboard ® SB3100 cable modem enables you to connect your home or business computer to a DOCSIS-compliant data network. It provides high-speed access to the Internet and other online services. The SB3100 transmits and receives data at much higher speeds than traditional telephone or ISDN modems. Unlike a telephone modem, the SB3100 i

  • General Instrument SB3100, 3 INTRODUCTION Front Panel The five front-panel lights provide information about power, communications, and errors. Light Color Description 1 Power Green When the light is flashing, startup diagnostics are being performed. A solid light indicates the SB3100 is on. 2 Receive Green When the light is flashing, the SB3100 is scanning for the downstream frequency. A solid light indicates the downstream channel is acquired. 3 Send Green When the light is flashing, the SB3100 is scanning for the upstream frequency. A solid light indicates the upstream channel is acquired. 4 Online Green When the light is flashing, the SB3100 is scanning for the network connection. A s

  • General Instrument SB3100, 4 INTRODUCTION Rear Panel The rear panel provides Ethernet activity and link status lights, the reset button, and all the connectors. Item Description 1 ACT When the light flashes, the Ethernet connection is transferring data. 2 ENET This port transfers data to and from your computer. 3 LINK When the light is on, the Ethernet connection is available. 4 This is the recessed reset button. 5 CABLE This port transfers data to and from the service provider. 6 POWER This connector provides power to the SB3100. 1 2 6 5 4 3 ACT LINK EN ET POW ER CABLE

  • General Instrument SB3100, 5 BEFORE YOU BEGIN Before you begin the installation, check that you received: Power cord Required to connect the SB3100 to the electrical outlet. One 10Base-T Ethernet cable Required to connect your computer to the SB3100. You need to purchase a 75-ohm coaxial cable with F-type connectors for connecting your SB3100 to the nearest cable outlet. If you have a TV set attached to the cable outlet, you may need a 5-900 MHz splitter to use both the TV and the SB3100.

  • General Instrument SB3100, 6 BEFORE YOU BEGIN To use the SB3100 with your computer system, you need the following: Service Provider You must sign up with your data service provider who provides access to the Internet and other online services. Computer Your computer must support Ethernet and the TCP/IP protocol to access the SB3100. The SB3100 is compatible with Microsoft ® , Macintosh ® , and UNIX ® operating systems. You don’t need special software to operate the SB3100. Ethernet card Any standard 10Base-T Ethernet card operates with the

  • General Instrument SB3100, 7 INSTALLATION ACT LINK ENET CABLE POWER Ethernet to computer TV cable to cable outlet Power cord to electrical outlet You must call your service provider to activate your service. You need to provide the media access control (MAC) address. This address is found on the barcode label marked HFC MAC ID on the rear panel. The address format is 00:20:40:xx:xx:xx. The installation of the SB3100 can be completed in a matter of minutes. After you attach the three cables, you must configure your computer. For a Single User 1 Connect the coaxial TV cable to the SB3100 connector marked CABLE and the other end to the cable outlet or splitter. Hand-tighten the connectors to avoid damaging them. You m

  • General Instrument SB3100, 8 INSTALLATION Service provider Crossover Ethernet cable Standard Ethernet cable Ethernet hub Computer Computer Computer SB3100 TV cable For Multiple Users The SB3100 can easily serve as a gateway to the Internet for up to 32 users. The users must be on the LAN and the SB3100 must be attached to the LAN and the cable system. The network administrator at your service provider configures your modem for multiple users.

  • General Instrument SB3100, 9 OPERATION NOTE To turn on your SB3100, simply plug it in. It is not necessary to unplug it when not in use. Powering Up the First Time You must allow 5 to 30 minutes to power up the first time because the SB3100 must find and lock on the appropriate channels for communications. 1 Be sure that your computer is on and SB3100 is unplugged. 2 Plug the SB3100 in and notice that the lights on the front panel cycle through this sequence: • Power flashes during a self-test. When the self-test is successfully complete, the light is solid green. • Receive flashes while the SB3100 scans for the downstream channel. When the downstream channel is locked, the light is

  • General Instrument SB3100, 10 BASIC CONFIGURATION The SB3100 contains all necessary software. You don’t need to configure the SB3100 but you must configure your computer for TCP/IP and check for an IP address. Your service provider may provide additional instructions for setting up your computer. The following basic instructions are for Windows™ 95 or Windows 98. If you are using a different operating system, refer to that user guide. Configuring for TCP/IP 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop-up menus. 3 Double-click the Network icon on the Control Panel window. 4 Select the Configuration tab on the Network window. 5 Check to see if TCP

  • General Instrument SB3100, 11 BASIC CONFIGURATION 6 Click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and then click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK.

  • General Instrument SB3100, 12 BASIC CONFIGURATION 10 Click TCP/IP on the Network window. If you have more than one TCP/IP entry, choose the one associated with the Ethernet card connected to the SB3100. 11 Click Properties. 12 Select the IP Address tab on the TCP/IP window. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings. 15 Click OK to close the Network window. 16 Click OK when a prompt to restart your computer is displayed and then click OK again.

  • 13 BASIC CONFIGURATION Verifying Your IP Address The following basic instructions are for Windows 95 or Windows 98. If you are using a different operating system, refer to that user guide. To check the IP address: 1 On the Windows Desktop, click Start. 2 Select Run. 3 Type winipcfg.exe. A window similar to the example is displayed. 4 Select your adapter name. 5 Click Renew. 6 Click

  • 14 TROUBLESHOOTING This information is to help you quickly solve a problem. Before calling your service provider, try pressing the reset button. Resetting the SB3100 may take 5 to 30 minutes. Your service provider will need to know the status of the front-panel lights. The problem Possible Solution Green POWER light is off Check that the power cord is properly plugged into

  • General Instrument SB3100, SOFTWARE LICENSE For use with General Instrument cable modem IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE AGREEMENT (“AGREEMENT”) CAREFULLY BEFORE YOU OPEN THE PRODUCT PACKAGE AND USE THE PRODUCT, BY OPENING THE PRODUCT PACKAGE AND USING THE PRODUCT YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. UPON ACCEPTANCE, THIS AGREEMENT WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND GENERAL INSTRUMENT CORPORATION (“GI”). THE TERMS OF THIS AGREEMENT APPLY TO YOU AND TO ANY SUBSEQUENT LICENSEE

  • General Instrument SB3100, You may USE the software only in connection with the operation of a GI Cable Modem. The software is licensed to you as a single product and its component parts may not be separated for use on more than one computer. (Internal Modems Only) Use the software (and the software on the enclosed diskettes, if applicable) on any computer having a GI Cable Modem connected to or installed within it, as long as it is used only on one computer by one user at a time. If several persons use this software at the same time, or if one person uses it on more than one computer, you must pay one license fee for

  • General Instrument SB3100, LIMITED WARRANTY What is covered? GI warrants to the original customer that (i) the diskette (if applicable) on which the enclosed software is recorded is free from defects in materials and workmanship under normal use, and (ii) the software will perform substantially in accordance with the User Guide. EXCEPT AS EXPRESSLY STATED IN THIS PARAGRAPH, THERE ARE NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND THE PROGRAMS, DOCUMENTATION, AND OTHER FILES ON THE DISKETTES ARE PROVIDED “AS IS.” How long does this Limited Warranty last? This Limited

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