8x8 Inc 6739i User's Reference Manual

Text of 8x8 Inc 6739i User Guide:

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 9 Installation and Setup Connecting to the Network and to Power Inline Power Provided If your network provides 802.3af compliant in-line power, the phone is powered through the network. 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. Plug the other end of the Ethernet cable directly into the network jack on the wall. Ethernet Cable Network Jack (if Inline power provided) To Network

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 1 Introduction Introduction Congratulations on purchasing 8x8 Virtual Office and IP Telephone. Simply plug in your IP phone into your network to access your advanced business-class voice features. Phone Features • 5.7" VGA Thin Film Transistor (TFT) technology graphical LCD with touch screen and backlight capabilities • Bluetooth headset support • 3 call appearance line keys with LEDs •USB jack • Full-duplex speakerphone for handsfree calls • Headset support jack • DHSG headset jack • Legacy Expansion Module supp

• 8x8 Inc 6739i, 18 Model 6739i IP Phone Installation Guide IP Phone Features 3. You can logout of the 8x8 Web Phone UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependent on whether you log in as an Administrator or User. A longer list of options displays in the side menu for an Administrator. IP Phone Features Language Select a language that you would like your phone to use for displaying prompts and menus. Note: Supported languages may vary depending on configuration. Contact your Network Administrator for a list of available languages. Time and Date Use these opt

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 17 Customizing your phone Accessing Your Options via the Phone UI 1. Press the Options key on the phone to enter the Options list. 2. Press the icon of the corresponding option to select it. 3. Press the left arrow button to exit and save changes. Accessing Your Options via the 8x8 Web Phone UI You can use the following procedure to access the phone options using the 8x8 Web Phone UI. 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>. The following logon screen displays. Note: To

• 8x8 Inc 6739i, 24 Model 6739i IP Phone Installation Guide Other Phone Features Shared Line/Call Appearance The 6739i has 3 hard Shared Line/Call Appearance keys each with a corresponding status light. Additional line call appearances may also be set up on your phone as softkeys. These line/call appearance buttons and lights represent physical lines or calls for your extension. By pressing a line call appearance button, you connect to the line or a call it represents. The line call appearance light indicates the status of that line or call. When the phone is taken off-hook, the phone will automatically select a line for you. Using a Headset with your Telephone The 6739i accepts standard and D

• 8x8 Inc 6739i, v Table of Contents Table of Contents Introduction...................................................................................... 1 Phone Features.............................................................................................................. 1 Requirements.................................................................................................................. 2 Phone Parts....................................................................................... 3 Key Panel .......................................................................................... 4 Key Descriptions.................................................................

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 13 Installation and Setup Desk or Wall Installation Install on the Desk The desk installation for the 6739i IP phone consists of two legs that attach to the back of the phone near the top corners. A total of four different viewing angles allows users to personalize their phone viewing preference. 1. Attach each leg by inserting the tabs on the leg into the slots on the bottom of the phone. There are three pair of leg slots on each corner of the phone; each leg uses two pairs (1&2, or 2&3) giving two leg positions

• 6 Model 6739i IP Phone Installation Guide Key Descriptions Line/Call Appearance Keys - Connect you to a line or call. The 8x8 6739i IP Phone IP phone supports 3 line keys. Speakerphone/Headset Key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headse

• Model 6739i IP Phone Installation Guide 15 Installation and Setup legs on the clip are sticking up. 6. Place the handset into the phone’s cradle, inserting the legs on the clip into the square hole on the handset. This allows the handset to rest in the cradle in a vertical position without slipping off when the phone is installed on the wall. Remove clip, turn 180 degrees, and reinsert

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 23 Other Phone Features Pre-Programmed Softkeys Pre-Programmed Keys Feature Access from Phone UI Access from 8x8 Web Phone UI Corp Dir (Corporate Directory) XX Corp Search (Corporate Search) XX Call Forward (Set phone Forwarding Rules) XX Conf Bridge (Conference Bridge) XX AA (Auto Attendant) XX Intercom XX DND (Set phone to Do Not Disturb) XX Feature Access from Phone UI Access from 8x8 Web Phone UI Options (Phone settings) XX Callers (List of incoming/outgoing calls) XX Directory (Phonebook

• Model 6739i IP Phone Installation Guide 25 Using the Telephone Using the Telephone To Call an Outside Number Pick up the phone or press . Dial 9 and then the number (7-digit if in same area code, or 9+1+area code+number). To Call Another Extension Pick up the phone or press . Dial the extension number. Making a Call 1. Pick up the Handset, press the button, or press the button (when a he

• 8x8 Inc 6739i, 14 Model 6739i IP Phone Installation Guide Installation and Setup Install on the Wall The 6739i IP phone has two pre-drilled wall mounting holes on the back of the phone. 1. Using the provided wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use wall anchors. Both the screws and wall anchors are included with your phone. 2. Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in. Note: You may wish to purchase a short Ethernet cable from a local supplier for a wall installation. Also, if 802.3af compliant i

• 8x8 Inc 6739i, 16 Model 6739i IP Phone Installation Guide Customizing your phone Customizing your phone Your 6739i is a feature-rich IP Phone that allows you to customize and configure it with the touch of your finger and/or the press of a button. You can access configuration options by pressing the button on the phone. You can also access options using the 8x8 Web User Interface (UI) to your phone. The following table indicates the options and the method you can use to access these options on your phone. Phone Option Access from Phone UI Access from 8x8 Web Phone UI Set Audio XX Ring Tone XX Tone Set XX Display XX Brightness XX Calibrate Screen XX Set Time XX Time Formats XX Date

• 8x8 Inc 6739i, 22 Model 6739i IP Phone Installation Guide Other Phone Features Call Forward Use this option to call forward your phone. You can set the call forward Number, Mode, and No. Rings. The selectable call forward mode includes: All, Busy (No Answer). Phone Status This options allows you to: • View your network status including your phone’s IP and MAC address • View your firmware version • Restart your phone There is also a system administrator level-only option to reset the phone to factory default settings. See

• 8x8 Inc 6739i, 4 Model 6739i IP Phone Installation Guide Key Panel Key Panel Callers Conf. Transfer Services Directory Messages Volume Control (+) Volume Control (-) q w e r t y u i o asd f g h j k l q Handset a Hold key w Speakerphone s Redial e Message Waiting Lamp d Goodbye Key r Options Key f Messages Key t Callers List Key g Three (3) Call Appearance Lines y Directory Key h Speakerphone/Headset Toggle Key u Services Key j Mute Key i Conference Key k Color LCD Touch Screen o Transfer key l Keypad

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 19 IP Phone Features •Set Time This option shows the Network time, if the Time Server option is enabled. It also allows you to set the time manually. Note: If you set the time manually, the phone will not try to synchronize the time with a time server until the next time it is restarted. •Time Format Select a time format for how time displays on your phone (12h or 24h clock). • Set Date This option shows the Network date, if the Time server option is enabled. It also allows you to e

• 8x8 Inc 6739i, 26 Model 6739i IP Phone Installation Guide Troubleshooting Solutions Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section "Connecting a Handset, Headset, or DHSG Headset" on page 11 for information. Why is my speakerphone not working? If you press and the speaker ligh

• 8x8 Inc 6739i, 10 Model 6739i IP Phone Installation Guide Installation and Setup Inline Power Not Provided If your network does not provide 802.3af compliant in-line power, you need to install the supplied AC adapter or the PoE inline power injector (optional accessory). 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. On the PoE power injector, plug the other end of the Ethernet cable into the network jack marked as indicated in the following illustration. 3. On the PoE power injector, connect an additional Ethernet cable into the net- work port as indicated in the following illustration. 4. Plug the other end of the Eth

• Model 6739i IP Phone Installation Guide 5 Key Descriptions Key Descriptions Keys Key Description Options Key - Accesses options to customize your phone. Check with your System Administrator before changing the administrator-only options. Callers List Key - Accesses a list of calls received by the phone. Directory Key - Accesses a directory of names and phone numbers

• 8x8 Inc 6739i, 8 Model 6739i IP Phone Installation Guide Installation and Setup Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet cable into the network port on the top of the phone marked PC. Plug the other end of the Ethernet cable into the network port on the network device with which you are sharing the network connection. Note: The PC jack on the 6739i does not supply inline power onto other network devices. All Ethernet cables used must be categor

• 8x8 Inc 6739i, Model 6739i IP Phone Installation Guide 3 Phone Parts Phone Parts When you unpack your phone, you should ensure that you have all of the following items. 6739i SIP IP Phone Wall Mount Drilling Template asdassa asdadsda Callers Conf. Tran sfer Services Directory Messages 6739i IP Phone User Guide Telephone Handset Telephone Base Desk Ethernet Cable Handset Cord 6739i Installation Wall Mount Drilling Template Legs Guide on CD Screws and Anchors for Wall Mounting

• 8x8 Inc 6739i, onsOptions Callers Callers Directory Directory Services Services Conf Conf Transfer Transfer Messages Messages Mute Mute Speaker/ Speaker/ Hea dset Headset Goodbye Goodbye Redial Redial Hold Hold Line 1 Line 1 Line 2 Line 2 Line 3 Line 3 www.8x8.com | 1.888.898.8733 User Reference Manual 6739i IP Phone Options Callers Directory Services Conf Transfer Messages Mute Speaker/ Headset Goodbye Redial Hold Line 1 Line 2 Line 3

• 8x8 Inc 6739i, 2 Model 6739i IP Phone Installation Guide Introduction Requirements The 6739i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6739i phone. • Access to a Trivial File Transfer Protocol (TFTP) server, File Transfer Protocol (FTP) server, Hypertext Transfer Protocol (HTTP) server, or Hyper Text Trans- fer Protocol over Secure Sockets Layer (SSL) (HTTPS) server. • Ethernet/Fast Ethernet LAN (10/100 BaseT), Gigabit Ethernet LAN (1000 BaseT) recommended • Categor

• 12 Model 6739i IP Phone Installation Guide Installation and Setup Attaching Cords and Cables Ports on Back of Phone Base Attaching Cords to the Phone Base Attach cord to handset Route cords through applicable channels Handset Port Headset Port DHSG Port

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