Ice PegasusHS Service Manual

Text of Ice PegasusHS User Guide:

• Ice PegasusHS, iv Rev AA Customer Training If you wish to perform your own service and maintenance on the printer, ICE. highly recommends that you complete a Customer Training Course on the printer. Note: The manuals are intended to be supplements to (and not replacements for) ICE. Customer Training. For more information on ICE. Customer Training Courses, call 01159 640144. ICE Pegasus Service Manual

• Ice PegasusHS, 4-18 Using the Tools Page Rev AA 3 To access this file, select Log Files folder from new coder as shown in Figure 4-18. This file can be used for diagnostic purposes by the Development Team for advanced diagnostics purposes. Figure 4-18: Encoder Profiles - Log Files ICE Pegasus Service Manual

• Ice PegasusHS, 3-22 Configuring the Printer Rev AA 2 Run the CLARiTY Configuration Manager on the PC (Figure 3-19). 3 Ensure that the printer status panel (at the bottom left of the window) reports the message "Connection Active" and the new printer icon turns green. If the status displays "Not connected", as shown in Figure 3-19, disable or quit the other applications running on the PC that are using the serial port. Check that the baud rate settings on the Configuration Manager matches with the printer’s ba

• Rev AA 7-1 Troubleshooting This chapter contains the following topic: • Information on error messages, its possible causes and the remedies Table 7-1 lists the error messages, its possible causes and the remedies Error Message Possible Causes Remedies Cassette Open Cassette not fully seated Push the cassette in until you hear it “click” into place Cassette latch out of adjustment Ad

• Ice PegasusHS, 2-2 About this Manual Rev AA About this Manual This service manual includes information about installing, maintaining, troubleshooting, and servicing the printer. It also contains sections about the theory of operation and component identification, including an illustrated parts breakdown. This document is intended to be used only by trained service personnel. It is intended to be a supplement to (and not a replacement for) formal training. Keep this manual in a safe location where it can be easily accessed for reference. Related documents The Videoj

• Ice PegasusHS, Rev AA Using the Tools Page 4-15 Figure 4-15 shows a typical screen display of an encoder profile. The graph displayed on the CLARiTY Operator Interface takes into account, settings for 'Maximum Print Speed', current 'Registration' settings and the image size printed. Using these values, the graph shows where the print signal was received and where the print would occur within the profile, as shown in Figure 4- 15. This feature can be used to solve problems such as, drifting print registration caused by the packaging film travelling above the maximum print speed of the printer during the registration phase. Fi

• 7-4 Rev AA Motor Volts Error Power supply voltage varies too much Check the power supply output Faulty printer PCB Replace the main printer PCB Faulty Motor Check the motor and replace if necessary Printhead Volts Error Power supply voltage varies too much Check the power supply output Faulty printer PCB Replace the main printer PCB Printer Hand Not Set Flash memory is lost Use the CLARi

• Ice PegasusHS, Rev AA Configuring the Printer 3-23 Editing Parameters Figure 3-20 displays the list of parameters that are available in the printer settings. Click the folder required to open or close it or to gain access to the parameters it contains. You may have to click and open a number of nested folders to get to the parameter that you want. There are a number of different types of parameters. Click 'Help' on the menu at the top of the screen, and select 'Key To Legends' to get a complete list of the different types of parameters. To change the value of a parameter, proceed as follows: 1 Click the required parameter from the parameter

• Rev AA Maintaining the Printer 5-15 9 Then connect the I/O ribbon cable to the PCB and slide it into place. Ensure that the connector X9 is threaded through the access hole in the heat sink (Figure 5-18). 10 Secure the PCB using the 2 screws and then reverse the procedure from 5 to 1 above. Replacing the Peel Roller To replace the peel roller, proceed as

• Rev AA How to Read the IPL 8-3 Tables Table 8-2 describes the styles used to show the explosion of the main assemblies in the parts lists. Item Number P/N Description Qty A 1 2 3 4 5 6 B 7 8 D 9 10 C 11 12 13 14 Table 8-2: Representation of the different Subassemblies and parts in the Table Main Assembly Subassembly 1 Main Assembly Main Assembly ICE P egasus Service M

• Ice PegasusHS, Rev AA Working with Printer Connections 3-17 Figure 3-15: Videojet 6210 Cable Connections D25 - M Low Profile Connector Encoder Mains Power Air PRINTER RS232 D9 - F 15 Way I/O Cable Unterminated USB ICE Pegasus Service Manual

• Ice PegasusHS, 6-2 Rev AA E3001 ‘Perform Motor Calibration’ - Motors have not been calibrated. Calibrate via CLARiTY Config Fault E3002 ‘Printhead Resistance Not Set’ - Set the printhead resistance on CLARiTY - Tools>Setup>Print- head>Printhead resistance Fault E3003 ‘Cassette Open’ - Re-insert the ribbon cassette into the printer Fault E3004 ‘Ribbon Break’ - Print ribbon has broken or run out Fault E3005 ‘End of Reel’ - Print ribbon has run out Fault E3006 ‘Calibration Failed’ - Ensure that the correct ribbon is being used and the ribbon core is not slipping on man- drel bodies. Fault E3007 ‘Printhea

• Ice PegasusHS, Rev AA Default Options Configuration 3-26 Default Options Configuration Table 3-1 lists the default options configuration for the printer. Section Sub-Section Parameter Name CLARiTY Name Units Default Functionality Devices, Phds,1 Consumables Ribbon Color Ribbon Color None Black Sets the ribbon color to Black, White or Other. Ribbon Width Ribbon Width mm 35 The width of the ribbon running on the machine (mm) Image Information Mirrored Image None None No Converts the selected image to print as if it were viewed in a mirror (used if it is required to print on the inside of a bag, instead o

• 3-27 Default Options Configuration Rev AA Devices, Phds,1 Print Information Continuous Multi Print Mode None None No Enables Multi Print mode in continuous motion printing. One print signal generates a number of prints, separated by a defined distance. Enabling this mode requires the user to also set the Continuous Prints per Signal, Continuous Repeat Distance and Continuous

• Ice PegasusHS, 7-8 Rev AA Printer will not go on-line Invalid or no image selected Select a valid image Fault message not cleared Clear the fault message Poor print quality Incorrect air pressure Check and set the air pressure to 3 bar Low Darkness level Go to: Tools/Setup/Printhead and increase the Darkness setting. Dirty Printhead Allow the printhead to cool and then clean Print speed and darkness levels have to be appropriate for the ribbon and substrate Check and correct Continuous Mode Only: Incorrect Encoder signal Go to: Tools/Diagnostics/ Printhead/Inputs and check for free encoder wheel rotation. Continuous Mode Only: Incorrect

• Ice PegasusHS, Videojet 6210 Service Manual 3-16 Working with Printer Connections Rev AA Data Communication All external data communication to the printer are connected through the CLARiTY controller. It contains the following communication ports: • RS232 Serial Communications Port (9-pin Male D-type Connector) Table 3-3 lists the connections to the RS232 Serial Communications Port. The printer is primarily designed to communicate with the CLARICOM™ Package Coding Management Software, such as the CLARiSOFT™ for VJ6210 Image Design Software

• Ice PegasusHS, 4-12 Using the Tools Page Rev AA Touch Outputs on the Printhead Diagnostics page to access the output parameters (Figure 4-12). Each button shows the status of a physical output on the printer. Touching the Toggle button allows you to force the state of an output, high or low which is useful for diagnostic purposes. • Printhead Position: Moves the printhead from its park ed to its printing position • Printhead In/Out: Drives the air solenoid that moves the printhead in and out towards the print platen or roller • External Relay and PNP Outputs: The printer has 2 relay outputs and 2 PNP 24V outputs. Figure 4-12: Printhead Outputs Diagnostics Page ICE Pegasus S

• Ice PegasusHS, Rev AA 7-9 Top or bottom of print is missing or ragged Start border too short Increase the start border Intermittent Mode Only: Substrate is moving while attempting to print Print signal timing is incorrect. If necessary, delay the print until the film stops and settles (Dwell Time) by entering a “Print Delay” value. Go to: Tools/Setup/Printhead Intermittent Mode Only: Incorrect Horizontal Registration setting Check and correct One or more dots missing (cleaning does not help) Faulty Printhead Replace the Printhead Ribbon is creasing Poor alignment of printer to platen

• Ice PegasusHS, Rev AA Working with Printer Connections 3-13 Figure 3-12: PNP Sensor Wiring (Print Sensor) 1 1. PNP Sensor 2. 15-pin Male D-type Connector 2 1 9 SIG 8 24VDC 15 0V Figure 3-13: Mechanical Contact Wiring (Print Sensor) 2 1 1. Print Signal Relay Contact 2. 15-p in Male D-type Connector 1 9 SIG 8 24VDC 15 ICE Pegasus Service Manual

• Ice PegasusHS, Rev AA Using the Tools Page 4-9 Working with Printhead Diagnostics Touch Printhead button on the Diagnostics page to access the printhead diagnostics page (Figure 4-9). The printhead diagnostics page allows you to access the following parameters: •Inputs •Outputs •Optics •General • Encoder Profiles • Timings • States Use the Up and Down arrow keys to navigate through the options. Figure 4-9: Printhead Diagnostics Page ICE Pegasus Service Manual

• Ice PegasusHS, 5-22 Maintaining the Printer Rev AA 4 Adjust the latch screw (4 mm hex socket) and hold it in place while tightening the lock nut, as shown in Figure 5-28. Note: A correctly adjusted latch should not allow the movement of the cassette when in the printer, but should allow the cassette to be pulled from the printer under any circumstances when the release button is pressed. Figure 5-28: Latch Screw Adjustment I CE Pegasus Service Manual

• Ice PegasusHS, Rev AA Updating the CLARiTY Operating Software 5-23 Updating the CLARiTY Operating Software The operating software of the printer can be upgraded by a process called a CLARiTY Update. The current version of the software is displayed at the page TOOLS > DIAGNOSTICS > CONTROL > VERSIONS where the software part number can be read. The part number has the format: Part.Version.Service Pack Eg 403034.R01.SP01 would be part number 403034, Revision 01, Service pack 1. In the event that the software has become corrupt or was incorrectly installed, the software part number states 'Incompatible Software Versions'. I

• Ice PegasusHS, Rev AA Equipment Description 2-1 2 Introduction This chapter contains the following topics: • A description about the intended use of the product • Information about the audience for whom this manual is intended • A description of how the manual is organized • Information about other manuals that are associated with this printer • A description of the theory of printing Warning PERSONAL INJURY. Read Chapter 1, “Safety” before attempting to operate the equipment. Equipment Description The Videojet 6210 printer uses high-resolution thermal transfer technology with a unique electronic ribbon drive system. The printer offers greater reliability and ease of ope

• Ice PegasusHS, 4-4 Using the Tools Page Rev AA Printhead Setting in Intermittent Mode Touch the Printhead button on the setup page to access the printhead parameters. The Printhead page in intermittent mode allows you to access the following parameters: • Horizontal Registration: The position of the print in the printers overall printing window, measured in mm across the width of the printhead. It enables you to positi on the print along the width of the printhead. • Vertical Registration: The position of the print in the printers overall print window, measured in mm in the direction pe

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