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BT Business Total Broadband Getting Started Manual

  • Business Total Broadband Network Router
  • maclbHZr4S7SI
  • Getting Started Manual
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BT Business Total Broadband Manual Online:

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BT Business Total Broadband User Manual
BT Business Total Broadband User Guide
BT Business Total Broadband Online Manual

Text of BT Business Total Broadband User Guide:

  • BT Business Total Broadband, 2 Unplug any existing broadband kit If you’ve had broadband before – from BT or elsewhere – unplug your old modem, router or Hub and set it aside. You can leave any ADSL filters plugged in for the moment. You can start setting up at any time, but if you’re new to BT Total Broadband your line might not be activated until midnight on your activation day. Welcome 1 Start here Follow these simple steps to set up your BT Home Hub and get online. 2 Fit your ADSL filters Fit a filter to every phone socket that you use in

  • BT Business Total Broadband, 3 4 5 Wait for your Hub’s Broadband light to glow blue This will take a few minutes. If it doesn’t glow blue, see page 6. Insert the CD into your computer to continue set-up Set-up will take a few minutes. All done You should now be connected to the internet. Open your web browser, go to bt.com/mybt and log in. To sign up to My BT, you’ll need your email address and your BT account number (you can find this on your bill). To set up more great BT Total Broadband features, including security and email, go to bt.com/start Got a question? For some common questions about connecting, go to bt.com/help 1547 Hub 3.0 UG (Project Greenback) [8].indd 3 17/

  • 4 Some tips Getting connected Your broadband line might not be active until midnight on your activation day. If it’s past midnight, and your Hub lights aren’t on, check it’s switched on (the switch is on the back). Check all cables are plugged in correctly and that you’ve a filter in every working telephone socket. If the lights are on but not blue, see page 6. Connecting w

  • BT Business Total Broadband, 5 Getting up to speed Go to http://bthomehub/home, sign in to the Hub manager using the Admin password on the bottom of the Hub. Then go to bt.com/improve-speed to make sure you are getting the best speed possible. The first 24 hours after set-up After you’ve installed your Hub, it can take up to 24 hours to establish the fastest, most reliable service possible on your line. During this time, the Broadband light may flash orange between periods of steady blue and your broadband service may be interrupted. This is normal. Leave your Hub connected and turned on and it should settle down after 24 hours

  • BT Business Total Broadband, 6 Connection troubleshooting If your connection isn’t working, check your Hub lights using the table below. Hub light status What’s happening What to do Power light is off There’s a problem with your power supply or power is off Check your power cable’s plugged in correctly at the socket and that mains power is on. Note: check your Hub’s Power button is on. Power light is red Hub has a problem restarting Wait a few minutes. If light turns blue, all’s okay. If light stays red, call us. Power light is orange BT Power Save is active You can wake up your Hub by pressing and releasing its Restart button. For more about BT Power Sav

  • 7 Hub light status What’s happening What to do Broadband light is orange Hub can’t connect to broadband Press and release your Hub’s Restart button and turn off your computer and turn it on again. It might be a temporary problem. Please wait a while. You can check service status free on 0800 169 0199 Broadband light is red Broadband’s active, but can’t connect This is rare and ha

  • BT Business Total Broadband, 8 If you’re already online and want more detail, download the BT Total Broadband troubleshooting guide (self installed) at bt.com/userguides-broadband Help or advice, go to bt.com/help Other ways to get help For tutorials, common questions and videos, go to bt.com/start For tips from other users in our forums, go to bt.com/community For helpful videos on setting up and using your BT products and services, go to youtube.com/btcare Lots of people also find Twitter is a quick and easy way

  • BT Business Total Broadband, 9 My BT We’ve made it easy to control your account online at any time with My BT. Everything is at your fingertips. Log in with your username and password to do all this See all your bills online and download and print them if you need to Check your how many calls you’ve made and how much broadband you’ve used See the details of the products you have and find the best offers for you Set up your inclusive extras such as BT Family Protection To sign up to My BT, you’ll need your email address and your BT account number (you can find this

  • 10 McAfee Family Protection Stay safe online This part of the guide explains how McAfee Family Protection can help your children explore and enjoy the internet safely. Sign up now at bt.com/familyprotection With McAfee Family Protection you can: limit where each family member goes on the internet and for how long get email alerts to let you know if anyone

  • BT Business Total Broadband, after a few days, check how things are working. It might take a few tries to get the settings where you want them Remember, McAfee Family Protection isn’t an anti-virus program. For anti-virus program software, go to bt.com/netprotect Stopping nasties Dubious or inappropriate web sites, spam, intrusive programs, pushy or aggressive people on instant messenger. Here’s how to stop what you don’t want. Block or allow web sites Manage your children’s email contacts Stop certain computer programs working Choose and follow who chats with who Filter YouTube videos Keeping it social, not anti-social One simple way of keeping track of what your children

  • BT Business Total Broadband, 12 Set some ground rules, so your children know what you expect them to do and not do online. And explain that you’ve set up controls to protect them and for your own peace of mind. Reassure them that you’re happy to talk about what they get up to online and review the limits you’ve set as they get older. Then you can keep an eye on everything – to make sure all’s well or have another word if it isn’t. Know what’s happening and when Choose the email alerts you want If you’ve helped yo

  • BT Business Total Broadband, 1313 Declaration of Conformance Declaration of Conformance with European Community Directive 1999/EC. This product is intended for use within the UK for connection to the public telephone network. This equipment complies with the essential requirements for Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. The Declaration of Conformance can be found at bt.com GNU General Public License The BT Home Hub 3 contains code that is covered by the GNU General Public Li

  • BT Business Total Broadband, Offices worldwide The services we’ve described in this publication may not always be available and we may change them. And nothing we’ve written here is contractual. When we supply services and equipment, our terms and conditions apply. © British Telecommunications plc 2012 Registered Office: 81 Newgate Street, London EC1A 7AJ Registered in England No. 1800000 Written and designed by The Art & Design Partnership and Muse Publishing Web sites in this booklet are for illustration only. BT isn’t responsible for content of third party sites. Available in alternative formats (braille, large print or audio CD). Please call 0800 800 150. S

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