Concordia Integra 1 Operation & User’s Manual
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Concordia Integra 1, Customer Service (800) 778-0990 23 To empty the grounds bin: 1. Open front machine doors. 2. Remove the grounds bin (black box). 3. Discard the used grounds into a waste receptacle. Keep the grounds bin out of machine for at least six seconds – this will clear the EMPTY GRNDS BIN message from the LCD display. 4. Wipe out residue from the grounds bin. Rinse out as necessary. 5. Replace the grounds bin into the machine. Be sure to push it in all the way! 6. Close front machine doors. NOTE: Always empty the grounds bin each time it is removed. Each time the grounds bin is removed for more than six seconds, the gro
30 Customer Service (800) 778-0990 Operational Messages DISPLAY MESSAGE WHAT TO DO BREW CLEAN DUE Clean the brew group. For cleaning procedures, see the cleaning card included with the machine. MILK CLEAN DUE Clean the milk system. For cleaning procedures, see the cleaning card included with the machine. RUN MILK CLEAN! The milk system must be clean
Concordia Integra 1, Table of Contents Important Safety Information ......................... 1 The INTEGRA 1 System ....................................... 2 The INTEGRA 1 System Components ..................... 3 1. Touch Pad ..............................................3 2. Product Outlet ........................................3 3. Power Switch ..........................................3 4. Drain Tray and Grate ...............................3 5. On-Board Refrigeration Unit .................
Concordia Integra 1, Flavor and the Flavor System ......................... 18 Flavor Storage ................................................. 18 Replacing Empty Flavor Boxes ........................... 18 To remove connector ................................... 18 To replace syrup/sauce box ........................... 19 Chocolate Sauce ......... Error! Bookmark not defined. Flavor Warming CircuitError! Bookmark not defined. Cleaning and Maintenance ............................. 20 Cleaning ........................................................ 21 Cleaning Timers .......................................... 21 Auto-Rins
Concordia Integra 1, Customer Service (800) 778-0990 13 Service Switch Located behind the left door and below the water and steam gauges, the service switch is used to place the unit in either SERVICE or RUN mode. The Service Switch in the SERVICE position • The machine will beep and the display will read SERVICE KEY • Cleaning and programming buttons are enabled The Service Switch in the RUN position • Normal operating position • Cleaning and programming buttons are disabled The Service Switch and Cleaning the Machine During cleaning, the
Concordia Integra 1, 28 Customer Service (800) 778-0990 Preventive Maintenance The Preventive Maintenance (PM) Service Call ensures continued optimal operation of the machine through the proactive replacement, cleaning and adjustment of internal components. Preventive Maintenance is required to maintain the warranty and extended service agreements. Preventive Maintenance must be preformed every 10,000 drinks by a Certified Technician. The INTEGRA 1 is equipped to monitor t
Concordia Integra 1, 2 Customer Service (800) 778-0990 The INTEGRA 1 System The INTEGRA 1 includes a Concordia espresso machine. The espresso system grinds fresh whole beans, brews fresh espresso, steams fresh milk, and delivers a perfect, freshly brewed, gourmet espresso beverage. 1 2 5 8 7 3 6 4
Concordia Integra 1, 6 Customer Service (800) 778-0990 ESPRESSO Espresso is poured. HOT CHOCOLATE Hot chocolate is poured. MOCHA Mocha is poured. 3. ADDITIONAL OPTIONS ADD MILK Will pour milk. HOT WATER Will pour hot water. 4. CANCEL BUTTON CANCEL Will clear current selection(s) or stop the pouring of a drink. 5. CLEAN BUTTON AFTER PRESSING THE CLEAN BUTTON, SELECT THE CLEANING OPTION NEEDED. THE SERVICE SWITCH MUST BE IN THE CLEAN MODE FOR THIS FUNCTION. SEE THE CLEANING CARD INCLUDED WITH THE MACHINE FOR FULL CLEANING PROCEDURES. 6. PROGRAM BUTTON FOR COMPLETE PROGRAMMING AN
Concordia Integra 1, Customer Service (800) 778-0990 11 Software Below is a list of INTEGRA 1 software categories. For information and instructions on adjusting these settings, please contact Customer Service for assistance. Programming Menu Informational Screens • GRAND TOTAL Will display the total number of drinks dispensed. • PART NUMBER Will display the part number (version) of the installed software. Categories • TOTAL DRINK COUNTS Displays the total number of drinks poured since CPU board installation. This num
Concordia Integra 1, Customer Service (800) 778-0990 21 Cleaning and Maintenance Cleaning To maintain the machine warranty, ensure sanitation, avoid mechanical failure, and ensure continual operation, the INTEGRA 1 MUST be cleaned and maintained on a regular basis. Concordia cleaning products must be used in order to ensure proper cleaning and to maintain machine warranty. Please see page 25 for ordering information. NOTE: Cleaning products should be stored away from the flavor cabinet. Do NOT store cleaning products in the flavor cabinet, or near consumables. Cleaning Timers The milk system and brew g
Customer Service (800) 778-0990 25 WARNING: Do not wash a bean hopper in a dishwasher. 5. Dry the inside of the bean hopper. 6. Ensure the hopper stoppers are in place. 7. Refill the bean hopper compartments with beans. 8. Place the bean hopper in its proper position on machine. 9. Remove the hopper stoppers. Replacing Upper Piston O-Ring Replac
Concordia Integra 1, 20 Customer Service (800) 778-0990 WARNING: Do not try to insert the nozzle without holding the connector, or the connector may be pushed into the box. Chocolate Sauce It is necessary to pre-warm the chocolate sauce before use. The minimum temperature must be 85°F/29°C; otherwise, it will not flow properly. If chocolate sauce is not flowing, and the flavor box is not empty, confirm the warming tray is on and operating. If it is not, call customer service. The power switch for the cho
Concordia Integra 1, Customer Service (800) 778-0990 17 Checking Refrigeration Unit Temperature The temperature for the refrigeration unit is always displayed in the machine’s LCD. If the refrigeration unit door has been open for an extended period, it is normal that the temperature will rise. To have the refrigeration unit return to the proper temperature, close the refrigeration unit door and check the temperature in an hour. If the temperature is not correct at that time, please contact Cu
Concordia Integra 1, Customer Service (800) 778-0990 37 For complete directions on cleaning the milk system, see the cleaning card included with the machine. Q I cleaned my machine, and several hours later the display reads MILK CLEAN DUE. The milk clean cycle is required every 24 hours or every 100 drinks. When high volumes of drinks are sold, it is necessary to clean the milk system more than once per day. For complete directions on cleaning the milk system, see the cleaning card included with the machine. Q Can I change the time my machine turns on each day? Yes! You can program your machine to automatically
Customer Service (800) 778-0990 31 DISPLAY MESSAGE WHAT TO DO Refrigerator temperature The refrigeration unit temperature is displayed on the LCD at all times. A refrigerator temperature of 42°F/6°C or greater is considered high. Machine will beep in warning. Make sure the refrigeration unit door is closed. If the milk system was r
Concordia Integra 1, Customer Service (800) 778-0990 3 The INTEGRA 1 System Components 1. Touch Pad SHOWN IN TOP PHOTO. The touch pad provides a user- friendly interface for selecting and pouring beverages. 2. Product Outlet SHOWN IN TOP PHOTO. The product outlet is where drinks and hot water are dispensed. 3. Power Switch Located behind the left front door of the machine. 4. Drain Tray and Grate The drain tray and grate direct excess liquid to the drain. 5. On-Board Refrigeration Unit The on-board refrigeration unit holds one milk container (one gallon or up to 4-liters). 6. Service Switch The service switch is u
Concordia Integra 1, 18 Customer Service (800) 778-0990 Flavor and the Flavor System The INTEGRA 1 is equipped to provide chocolate sauce for customer drinks. The chocolate sauce is automatically dispensed and infused into the milk at the push of a button. This infusion results in an even distribution of the flavor throughout the drink. Flavor Storage The flavor storage area contains the flavors used to make the drinks. It is necessary to periodically check the flavor box, as its level is not automa
Concordia Integra 1, 36 Customer Service (800) 778-0990 DUE. For complete information on the cleaning timers, see page 21. Q How do I check the daily drink statistics? Your espresso machine tracks both daily and cumulative drink statistics. For step-by-step directions on checking drink statistics, see page 10. Q Where do I purchase espresso roast coffee beans? Espresso roast beans can be purchased from retail and wholesale stores, as well as directly from the roaster. Q What is the difference between coffee beans and espresso roast coffee beans? Espresso roast coffee beans are specifically roasted for use in espresso machines. They re
Concordia Integra 1, 22 Customer Service (800) 778-0990 Daily Cleaning Procedures Daily cleaning and maintenance can be performed in less than 15 minutes a day! 1. Clean the milk system 2. Clean the brew group 3. Empty grounds bin 4. Clean the drain grate and drain tray 5. Clean exterior surfaces 6. Clean the interior of the refrigeration unit 7. Clean milk dispenser nozzle To perform cleaning procedures, the service switch must be in the SERVICE position. For more information about the service switch, please see page 13. Clean the Milk System Every 24 hours or after 100 drinks are poured, the machine’s display will read MILK CLEAN DUE. The mi
Concordia Integra 1, 4 Customer Service (800) 778-0990 Using the Espresso System The power switch is located on the panel behind the refrigeration unit door. 1. Press the power switch to the ON position to start the machine. 2. Close the door. Machine will not warm up if the door is open. 3. The display will read: CALIBRATING WAIT WARMING UP Machine warm-up takes approximately 20-30 minutes. During warm-up, the machine is heating the water, generating steam, and calibrating the brew group.
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