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Monitor Home Protection System and Monitoring Service Operation & User’s Manual

  • Home Protection System and Monitoring Service Security System Monitor
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  • Operation & User’s Manual
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Monitor Home Protection System and Monitoring Service Manual Online:

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Monitor Home Protection System and Monitoring Service User Manual
Monitor Home Protection System and Monitoring Service User Guide
Monitor Home Protection System and Monitoring Service Online Manual

Text of Monitor Home Protection System and Monitoring Service User Guide:

  • Delete disables the panel voice. 1. Open panel cover. Panel announces, Use numbered keys to enter ID. 2. Enter Master Access Code using the numbered keys. Panel announces, Please select from Start Menu. 3. Press Delete from the Start menu. Panel announces, Select from main menu. 4. Press Option #. Panel announces, Option 1, press again for next option or done to se

  • Monitor Home Protection System and Monitoring Service, QUICK REFERENCE TABLE 28 Battery Requirements Control Panel rechargeable Contact 0845 071 1007 Motion Sensors 2 x AA Smoke Detectors 2 x 3 V Lithium Keychain 12v Duracell MN21 35296 SSE User Guide 16/1/07 12:08 Page 28

  • Monitor Home Protection System and Monitoring Service, • OPTION 55- PANEL BEEP VOLUME You can adjust the level of the system’s arming beeps, trouble beeps and panel beeps if you believe they are too loud. Add allows you to set the volume for the system’s beeps. The lowest volume setting is 1, the highest is 10. 1. Open panel cover. Panel announces, Use numbered keys to enter ID. 2. Enter Master Access Code using the numbered keys. Panel announces, Please select from Start Menu. 3. Press Add from the Start menu. Panel announces, Select from main menu. 4. Press Option #. Panel announces, Option 1, press again for next option or done to select. 5. Press 55. Panel announce

  • • ACCESS CODES Your security system has a Master Access Code and access codes 1 to 5 can also be used for arming and disarming the panel. The Master Access Code will allow you to disarm and program your system. Access codes 1 to 5 are generally used for other members of the family, trusted friends or neighbours. IMPORTANT: Because different codes can be entered using

  • PROGRAMMING YOUR SYSTEM Open the Panel Cover by pressing the plastic latch on the top of the panel. The label underneath provides instructions designed to make system programming easier for you. Follow the prompts and flow arrows to complete the desired task. You will immediately be prompted by the panel voice to use the numbered keys to enter your ID, you must enter your Master Access

  • Monitor Home Protection System and Monitoring Service, PROGRAMMING OPTIONS The following table is a list of options you can change. Press Add in the START MENU and follow the voice prompts to turn an option on. Press Delete in the START MENU to turn an option off. When entering a single digit option number (1-9), you must type a zero before the number (i.e. 01, 02 ...). All option numbers must be 2 digits. • OPTION 01- PANEL BEEPS Add this option to enable panel beeps. These are any beeps (including chime beeps) that come from the panel. See “Panel Beeps”. 1. Open panel cover. Panel announces, Use numbere

  • MONITOR ALARM NOTIFICATION SERVICE Your monitor system communicates alarm activation and alert messages to our monitoring centre via your telephone line. The monitoring centre will begin to notify you and your nominated Contacts within seconds of receiving the message from your control panel. • Contacts You can nominate up to five Contacts to receive alerts from

  • Monitor Home Protection System and Monitoring Service, CANCELLING AND PREVENTING ACCIDENTAL ALARMS One of the biggest concerns you might have regarding your security system, is causing an accidental alarm. Most accidental alarms occur when leaving the property after arming the system or before disarming the system upon your return. • Cancelling Accidental Alarms The monitoring centre will delay the notification process for 20 seconds after it receives an alarm activation signal from a motion sensor. This gives you time to cancel the alert if you triggered the alarm by accident. Just enter your access code within 20 seconds to stop your nominated contacts being notified by the monitoring ce

  • Monitor Home Protection System and Monitoring Service, 4 YOUR MONITOR SYSTEM Your monitor system uses wireless technology to warn you and your family about intrusion and fire, it communicates with our monitoring centre and will send alert messages to you and your nominated contacts via phone, text or email. It has devices called sensors and detectors that use radio waves to communicate alarms to the Control Panel. It is a supervised system, meaning that the panel checks the status of each sensor and detector and it will report any problems to the monitoring centre, in addition to highlighting problems with beeps and indicator lights on the panel itself. This User Guide describes

  • Monitor Home Protection System and Monitoring Service, Chime Motion (only if a Chime motion sensor is installed) This is used to detect movement within a specific area. These Motion Sensors are not used for intrusion protection. The panel will chime three times and announce the sensor that has been tripped. Use the same panel procedures as Chime Doors, except, with the Chime Motion button. You would use this feature if you have Motion Sensors located in areas such as the front door or hall area and you want to know when someone is approaching. Remember that motion sensors can be set for intruder protection or chime, but not both. Note: If there are no Chime Motion Sensors in your system, the Chime Motion button can be use

  • Monitor Home Protection System and Monitoring Service, Exit Delay Exit Delay is the amount of time the system gives you to leave the property before the system is armed. When you arm you will hear beeps during the exit delay. Your Exit Delay is set for 45 seconds. Disarm Turn off intrusion and burglary protection for your system. Only intrusion and burglary sensors such as motion sensors and door/window sensors (if fitted) are disarmed. Environmental sensors, such as smoke detectors stay active at all times. • Disarming Your System • Upon entering your home the entry delay will begin. • Status beeps will sound. • Enter your access code using the Code buttons. • Panel announces, System disarmed. • Disarm light will be lit. Entr

  • Monitor Home Protection System and Monitoring Service, 7. Do not mount the sensor near metal ductwork or other large metallic surfaces which may affect the Radio Frequency signals. 8. Mount the sensor permanently on a flat wall or in a corner using the fixings provided. Do not place it on a shelf. 9. Ideally windows should be closed in any area which has an armed motion sensor. Maintenance At least once a year, the range and coverage of your motion sensors should be checked to ensure proper operation. Replacing Batteries When battery replacement is necessary, observe proper polarity (as shown in the

  • Monitor Home Protection System and Monitoring Service, • Website You can use the website at www.myhomemonitor.co.uk to update or review your system settings at any time. You can also view the History section of the website, which logs each event so you can see exactly what happened and when. Just click the (+) button to expand the message to see who the monitoring centre contacted and the order in which the notifications occurred. You can change the ways you wish your Contacts to be notified by clicking on the symbol for phone, text or envelope. The order you wish your C

  • Monitor Home Protection System and Monitoring Service, 29 monitor warranty: Your monitor WF8000 system is guaranteed for 24 months from the date the equipment was dispatched to you. During this period and subject to our terms and conditions, this guarantee will provide for the repair of, or at our discretion the replacement of the WF8000 system or any system component free of charge. Conditions: The equipment must be returned to Scottish and Southern Energy as instructed below, along with proof of purchase. The fault or defect is not due to an accident, misuse, fair wear and tear, neglect, expired batteries, the equipment being tampered with, non-complianc

  • Monitor Home Protection System and Monitoring Service, • If power to sensors is inadequate or disconnected. • If smoke does not reach a Smoke Detector. For example, Smoke Detectors cannot detect smoke in chimneys, walls, roofs, or smoke blocked by a closed door. Detectors may not detect smoke in other levels of the building. They may not warn in time when fires are caused by smoking in bed, explosions, improper storage of flammables, overloaded electrical circuits or other hazardous conditions. • If a telephone line is out of service, the panel cannot communicate with the monitoring centre. Inadequate maintenance

  • Monitor Home Protection System and Monitoring Service, HOW YOUR SYSTEM COMMUNICATES WITH YOU Your system responds to you through the use of panel voice messages, beeps, alarms and panel indicator lights. • Panel Voice Messages When you press the buttons on the panel, remote control keychain or touchpad, the panel responds with voice messages. Panel voice can be enabled or disabled (see Option 2 on page 18). These messages may be system information or prompt you to take further action. For example, if you want to disarm the system and you press the DISARM button, the panel responds by announcing, “ Please enter your access code.” If you press a button and the feature has not been programmed, the panel voice wi

  • Monitor Home Protection System and Monitoring Service, 6. When you trip a sensor and it communicates successfully it will be removed from the list. You may trip the sensors in any order. After all sensors have been successfully tested, the panel will announce Sensor test complete, press DONE . Press DONE. The panel will announce Sensor test ok . If any of the sensors did not test successfully and you want to terminate the test, press DONE or Cancel. The panel will announce Sensor test cancelled or failure . If a sensor test fails, call the customer service team on 0845 071 1007. • Smoke Detector Test T

  • Monitor Home Protection System and Monitoring Service, USING YOUR MONITOR SYSTEM Sending commands or instructions to your system can be done through the control panel, remote control keychain, telephone or handheld touchpad. Note - Your control panel is programmed with a default Master Access Code 1234 which you should change to a code that you will remember and keep a record of in a safe place. This Master Access Code is used to disarm the system and when you are carrying out any programming changes. Control Panel You can enter commands by simple key presses on the panel. Depending on how your system is programmed,

  • Monitor Home Protection System and Monitoring Service, • Panel Indicator Lights See trouble shooting and problem solving guide on pages 22 and 23 for more information. • Alarm siren sounds 13 Button When the Button Light is On When the Button Light Flashes ARM Motions Sensors Motion Sensors armed ARM Doors & Windows (if installed) Doors and Windows armed Doors and Windows armed and No Entry Delay on Disarm System disarmed System sub-disarmed System Status System Trouble or Open Sensor System in alarm Chime Doors Opening door/window will cause chime Chime Motions Motion will cause chime Time Lights Not applicable Not applicable Sensor Lights Not Applicable Not Applicable

  • Monitor Home Protection System and Monitoring Service, CONTROL PANEL - CODE There are 5 CODE buttons located in the second row of the panel. Each button represents 2 numbers. The left CODE button is 1/2, which means that this button is pressed when entering either 1 or 2. For example, if your access code is 1234 you must press the 1/2 button twice and the 3/4 button twice to enter that access code. Your system is programmed with a default Master Access Code 1234 which you should change to a code that you will remember and then keep a record of in a safe place. This Master Access Code is used to disarm the system and is required when you are carrying out any progra

  • Monitor Home Protection System and Monitoring Service, 30 USE THE SPACE BELOW FOR EMERGENCY PLANNING • Sketch a layout plan of your home • Show all levels of your home • Show all exits from each room • Show the location of all monitor Home Protection components • Show the location of any fire extinguishers • Prepare for fast evacuation in an emergency 35296 SSE User Guide 16/1/07 12:08 Page 30

  • Monitor Home Protection System and Monitoring Service, monitor Customer Service Scottish and Southern Energy Ty Meridian Malthouse Avenue Cardiff Gate Business Park Cardiff, CF23 8AU [email protected] 0845 071 1007 www.myhomemonitor.co.uk 35296 SSE User Guide 16/1/07 12:08 Page 32

  • Monitor Home Protection System and Monitoring Service, REMOTE CONTROL KEYCHAIN LOCK Press once to arm doors and windows (only active if you have installed door/window sensors). LOCK Press twice to arm doors/windows and motion sensors. UNLOCK Press once to disarm the system. Hold LOCK and UNLOCK If you press both buttons for 3 seconds a panic signal is sent to the monitoring centre to notify an emergency or panic call for help. The siren in the control panel will sound and the notification process will start by contacting your nominated contacts in the order yo

  • Monitor Home Protection System and Monitoring Service, REMOTE HANDHELD TOUCHPAD (AVAILABLE AS AN OPTIONAL ACCESSORY) A Touchpad can be used to control the system from any location within or near your home. Communicating with the system using a Remote Handheld Touchpad is similar to using the panel. • System Status Press System Status once to hear information about your system from the panel. • ARM Doors & Windows (if installed) Press Arm Doors & Windows button once to turn the security system protection on for all protected doors and windows. Press twice to eliminate the pre-programmed entry delay. • ARM Motion Sensors Press Arm Motion S

  • Monitor Home Protection System and Monitoring Service, • Smoke detector problems The following describes how the smoke detector indicates a fault condition. All faults should be rectified as soon as possible. • The LED stops working (no flashing or turning on) if the detector’s sensitivity is not within the normal working range, or if an unserviceable hardware fault is detected. Carry out sensitivity test (see page 25) and follow the instructions in the Action Required section. • The alarm stops transmitting supervisory signals to the control panel if the alarm has an unserviceable hardware fault or is not sensitive enough, causing the panel to indicate the detector is in a supervisory condition. However, the detector can still tra

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