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Cyberoam NetGenie Operation & User’s Manual

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Cyberoam NetGenie User Manual
Cyberoam NetGenie User Guide
Cyberoam NetGenie Online Manual

Text of Cyberoam NetGenie User Guide:

  • Cyberoam NetGenie, R e vi e w e r Gu i de 67 4. Specify port number in the range of 1 to 65535. Default port number is 514. Screen – Syslog Configuration Yes, you can disable NetGenie’s logging feature (not recommended) by the following steps: 1. Log in to NetGenie with administrator credentials. 2. Go to Logs and Reports → Configuration. 3. Select checkbox ‘Disa

  • Cyberoam NetGenie, R e vi e w e r Gu i de Part 1: Deploy your NetGenie Introduction NetGenie offers a safe online experience for your whole family. Keep hackers, viruses and other intruders at bay while your family surfs the Internet. Use NetGenie’s Parental Controls feature to protect your kids from harmful website content while managing their Internet time and experience. Get time and usage reports on your family’s web activities. NetGenie also gives you the flexibility to perform the Administrator role using any Internet access device at home! After unboxing your NetGenie, ensure that you have all these com

  • Cyberoam NetGenie, R e vi e w e r Gu i de • I have an Internet Plan that allows 1 GB of free data transfer per month. Does NetGenie provide any mechanism to keep track of my Internet usage or set Internet usage limits? NetGenie provides an Internet Usage meter which keeps track of total Internet usage (data transfer) and intimates the users when Internet usage reaches close to the maximum allowed limit. To configure NetGenie’s Internet usage meter to allow 1 GB of data transfer per month, follow the steps given below. 1. Go to Network Settings Æ Internet Usage Meter. 2. By default, the Internet Usage Meter is disabled. Click “On” to enable it. 3. Configure the des

  • Cyberoam NetGenie, R e vi e w e r Gu i de 74  USB Modem • IP Address – WAN IP address of NetGenie appliance with Renew button (in case of DHCP Internet connection type). • Network Mask – Network mask IP address • Gateway – IP address of NetGenie gateway • Primary DNS

  • Cyberoam NetGenie, R e vi e w e r Gu i de 10. Enable Internet Activity Reporting if you want to keep track of websites accessed by the user Jane. 11. Click Apply. Screen – Add User • Is password mandatory for family members of all age groups? No, family members under 8 years of age might not be able to remember their password. Hence, having one is not mandatory for these users. • Which websites will be accessible by default to my 6 year old? The following list of websites is accessible by default to users under 8 years of ag

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen – Web Categories Click the appropriate category if you are referring to the Category List. 6. Enter your suggestions in the “Add feedback” field (optional). 7. Click Submit. The suggestions are analysed by NetGenie Team and, if appropriate, added to the upcoming version of the NetGenie Web Categorization database.  • I Want to Ensure That Internet Is Accessible to my daughter only between 10 am and 7 pm. How Do I Do That? To ensure that Internet is accessible to your daughter only between 1

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen – Registered Appliance • Can I use my existing Cyberoam Customer Account credentials for NetGenie Customer Portal? Yes, you can use existing Cyberoam Customer Account credentials for NetGenie Customer Portal. Internet Access This section depicts various Internet access scenarios through NetGenie. • Is it mandatory to create a user in NetGenie in order to access Internet? No, you do not need to create user(s) in NetGenie unless you want to implement age-appropriate Internet access and parental controls for individ

  • R e vi e w e r Gu i de Enable Internet Activity Reporting Click to log and report Internet activities of a user. Apply Click to save the changes. Tips Displays help text to configure the user settings. Table – System Add User screen elements Note: Family members under 8 years of age might not be able to remember their password. Hence, we recommend that you om

  • Cyberoam NetGenie, R e vi e w e r Gu i de Preface Welcome to Cyberoam NetGenie User Guide. Intended Audience This guide is intended for home users with basic Internet knowledge. Guide Organization This guide gives you information about the administration of Cyberoam NetGenie Home appliance while helping you manage and customize NetGenie to meet your personalized Internet safety requirements. This guide is organized in three parts: Part 1 – Deploy your NetGenie Part 2 – Protect your Family Part 3 – What can NetGenie do for you?

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen – Administrative Credentials • I want to know the categorization for a Website. Is there any way to know the same using NetGenie? Yes, NetGenie’s Search Category feature allows you to find out the categorization for any given website URL. 1. Log in to NetGenie with administrator credentials. 2. Go to Family Protection → Search Category. 3. Specify the website URL in the given textbox. 4. Click Search to find out the categorization of the specified web

  • Cyberoam NetGenie, R e vi e w e r Gu i de Wired Connection - Secure Internet Connectivity through ADSL/Cable Modem Screen – Connectivity through ADSL 1. Unplug the cable that connects the ADSL Router/Cable Modem to your computer and plug it into the “WAN” NetGenie socket. 2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any of the “LAN” NetGenie sockets. 3. Switch on your ADSL Modem/Cable Modem and wait till it connects to the Internet. The Internet LED on the ADSL modem will turn green and remain steady. If you are dialing the Internet from your computer, refer to the Configuring PPPoE section. 4. Swi

  • Cyberoam NetGenie, R e vi e w e r Gu i de 1. Go to Network Settings Æ Diagnostics ÆPing. 2. Enter 4.2.2.2 in the “IP Address/Host Name” field and click “Ping”. 4.2.2.2 is the IP address of one of the root DNS Servers placed on the Internet. ‘Pinging’ 4.2.2.2 is the most popular way of checking Internet connectivity. Screen- Ping If your ISP link is working, it would give you following output with 0% packet loss, i.e., there is uninterrupted connectivity with the internet. Screen- Ping Result •

  • Cyberoam NetGenie, R e vi e w e r Gu i de NetGenie – Read it first The most complex questions have the simplest answers. NetGenie is an embodiment of such a design philosophy. At home, our family is the most cherished part of our life and their security is our prime concern. They access the Internet for almost anything. From booking movie tickets, accessing Facebook to emailing, the Internet is woven into the fabric of day-to-day lives; and yet is the most vulnerable part too. The Name is… NetGenie The idea behind this product is to provide the same technology based Internet security to home user, as the enterprise level users get. It is designed to ensure the safety of

  • R e vi e w e r Gu i de 71 Screen- Customize IPS Signatures 6. Click Apply to save c

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen- Customized Application Access • I am not able to access the Internet using my smartphone, why? There can be several reasons for this. Please check the following things are configured properly: 1. Enable smartphone Wi-Fi Please make sure that Wi-Fi is enabled in your smartphone. 2. Enable NetGenie WPS Please check that WLAN/WPS LED of your NetGenie appliance has turned green which means WPS is ON in your NetGenie appliance. 3. Correct Pass Key Please make sure that you have entered correct pass key to access the NetGe

  • Cyberoam NetGenie, R e vi e w e r Gu i de 65 Screen – HTTP Virus FTP Screen – FTP Virus • Can I have visibility of users who are accessing Internet through NetGenie? Yes, you can view details of live users from Logs and Reports → Connected Users page. This page displays details of connected DHCP clients and logged in users. Clients This page displays DHCP host name, MAC address and IP address of

  • Cyberoam NetGenie, R e vi e w e r Gu i de 72 Screen- Port Forwarding Rule 7. Select the checkbox “application name” if you want to delete the application and click Apply. • How to port-forward HTTP traffic to an internally hosted web-server? than other Internet traffic. al web server. Port-forwarding of HTTP traf This is done in 2 steps: fic is done in a slightly different manner 1. Create a Port

  • R e vi e w e r Gu i de Screen- Configure USB Modem Screen Elements Description Internet Connection Type USB Modem Wireless Modem Information USB Modem Status Status of USB modem. Possible status: Plugged Unplugged USB Modem Signal Strength Signal strength of plugged USB modem. Country Select the Country. Service Provider Select th

  • R e vi e w e r Gu i de Part 3: What can NetGenie do for you? This section explains various useful scenarios through which NetGenie is able to ensure safe Internet experience for home users. Registration NetGenie registration is required to avail support subscriptions offered by NetGenie. • Why do I need to register my appliance and how do I do it? You need to register your

  • Cyberoam NetGenie, R e vi e w e r Gu i de socket. 2. Use the RJ-45 Ethernet cable provided with the NetGenie appliance to connect your computer to any of the “LAN” NetGenie sockets. 3. Switch on your NetGenie appliance. Wait till the “Power” LED and “WAN” LED turns green. 4. Switch on your computer now. NetGenie's “LAN” LED will turn green and remain steady. 5. Open your browser and start surfing the Internet. Your computer is now secured from online threats and malware wit

  • Cyberoam NetGenie, R e vi e w e r Gu i de Add User You need to add your family members in order to give age-appropriate Internet access to them. Go to Family Protection → Add User. Screen – Add User Screen Elements Description Username Specify the name of the individual for whom you wish to customize Internet access Password Specify a password. Re-enter your password in the Confirm Password field. Image icon Click to change the picture for a family member Age Slider bar Drag the sl

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen – Firmware Upgrade 3. Click “Check” to check for latest firmware available. If it is available, the following screen is displayed. Screen – Firmware Upgrade 4. Click “Yes” to download and upgrade NetGenie to the newer firmware. Screen – Firmware Upgrade The appliance will automatically download the latest firmware available, upgrade the firmware and reboot the system. This takes a few minutes. It is advisable to not interrupt the upgrade process by closing the window. Manual Upgrade To upgrade NetGenie to the latest firmwa

  • R e vi e w e r Gu i de Screen- Save Configuration Back-up Note: The back-up file will be a TGZ file. • My system is crashed but I do have configuration back-up I took a few days back. What should I do to restore my NetGenie settings: OR • How to restore configuration back-up in NetGenie appliance? To restore NetGenie configuration, 1. Log in to NetGe

  • Cyberoam NetGenie, R e vi e w e r Gu i de Defaults • Default IP address to access NetGenie: http://10.1.1.1 • Default Username: admin • Default Password: admin Appliance Reset Button: To reset appliance to factory default settings, keep the reset key pressed for 5 seconds. While doing so, all past upgrades and configurations will be lost. Surf using NetGenie Prerequisites: • Internet connectivity through a DSL/Cable modem/Direct Internet Cable with RJ45 (Ethernet) connection or USB Modem. • At least one computer with an installed network interface adapter/wireless network adapter. • Internet browser. Getting your NetGenie Ready 1. Before you begin

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen- Hide SSID • Can I change the name of my Network? Yes, you can change the name and password of your network. 1. Log in to NetGenie with administrator credentials. 2. Go to Network Settings → Wireless. 3. Specify new name of your network in SSID field. 4. Select checkbox “Show Password” to view current password. 5. Specify new password for your network in WPA Key field. 6. Uncheck the checkbox “Show Password” to display bullets as placeholder instead of real password. 7. Click Apply to save the change

  • Cyberoam NetGenie, R e vi e w e r Gu i de Screen – Trace Route Result Upgrade, Back-up, Restore • How can I check availability of upgrade(s) available for my NetGenie appliance? NetGenie notifies the administrator regarding availability of new firmware at the time of login. Administrator can choose either to upgrade the firmware or skip the notification pop-up. If the administrator skips it then NetGenie keeps notifying the administrator till either the upgrade is done or ‘Check for firmware upgrades upon Login’ option in System Æ Firmware Upgrade is disabled. Alternately, you can check fo

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