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UltraDisk DVR14 User Manual & Installation Manual

  • DVR14 Voice Recorder
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  • User Manual & Installation Manual
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UltraDisk DVR14 Manual Online:

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UltraDisk DVR14 User Manual
UltraDisk DVR14 User Guide
UltraDisk DVR14 Online Manual

Text of UltraDisk DVR14 User Guide:

  • UltraDisk DVR14, Telephone Voice Recording System Page|3 CopyrightUltraDisk™2010Allrightsreserved  Setting an Alarm ................................................................................................................................................. 24 Work Time .......................................................................................................................................................... 25 Find & Play (Recording Search) ...............................................

  • Telephone Voice Recording System Page|27 CopyrightUltraDisk™2010Allrightsreserved  Call List Report: The recording files generate a report that can be printed and saved. Channel Sum Report: The call duration and phone numbers of the voice files can be printed and sav

  • UltraDisk DVR14,  ‐30‐ Search and play voice through the Web. SoftwarerequirementsforinstallingWebServer>Win2000/2003/XP Internet Information Service (IIS) version 6.0 Microsoft .NET Framework 2.0 Microsoft Data Access Components version 2.6 version or above Notes: All these software must be installed. Not necessary if you are using Win 2003. InstallingandConfiguringtheWebPlayersoftware A

  • UltraDisk DVR14,  ‐2‐ TableofContents Basic Features: ..................................................................................................................................................... 4 System Characteristics ......................................................................................................................................... 5 Installation ..............................................

  •  ‐6‐ Installation HardwareRequirement Suggested PC CPU P4 / 2.8 GHz or above Suggested Memory 512 MB or above Suggested Hard Disk 80 GB or more * RecordingUSBBOXInstallation

  • UltraDisk DVR14, Telephone Voice Recording System Page|21 CopyrightUltraDisk™2010Allrightsreserved  The Accessing Right for the Web Player working with the Recording System can also be Setting here.  SeatSetup(PopupScreen) Enable IP Interface: By enabling this option, TVRS will use UDP protocol to send Customer Information to IP address list in the Seats table. The default port is “1972”. Only checking 175,178 Exstesion this Di

  • UltraDisk DVR14,  ‐14‐ Max. Recording Length (in Minutes) It is a good practice to avoid generating large recording files. The default value is 60 minutes for a single recording file. You can also use "FULL TIME RECORDING”, “AUTO SPLIT RECORDING” files in this size. Loop Recording (erase earliest recorded files when there is no space): Will automatically delete the first recorded files when there is no remaining space in the selected par- tition. Reserved HDD space value (MB): Will automatically alarm and stop rec

  • UltraDisk DVR14, Telephone Voice Recording System Page|19 CopyrightUltraDisk™2010Allrightsreserved  Recording Mode: Click Rec. Mode field, you can select the Recording Mode. The system supports 3 re- cording modes :PHONE (default), AUDIO and KEY. PHONE: For normal Telephone line recording. (This is the Default Setting). AUDIO: For microphone or Audio output line recording. KEY: For recording a conversa

  • Telephone Voice Recording System Page|23 CopyrightUltraDisk™2010Allrightsreserved  Hide screen after startup: When this option is enabled, after startup the system will hide the main soft- ware interface. It will only show a small icon with "LOGON"

  • UltraDisk DVR14, Telephone Voice Recording System Page|1 CopyrightUltraDisk™2010Allrightsreserved  DVR14 USB Telephone Digital Voice Recorder User Manual & Installation Guide l

  • UltraDisk DVR14,  ‐8‐ SoftwareOperatingInstructions 3.1 Main Menu (Console) Default passwords is: 88888 The system displays the main menu on execution. Shortcut function but- Ma- Products series & Software Ver-

  • Telephone Voice Recording System Page|37 CopyrightUltraDisk™2010Allrightsreserved  This method of recording from a digital phone has an excellent quality, because both the SPEAKER and MIC signals are mixed and amplified. So they are very well balanced,

  • UltraDisk DVR14, Telephone Voice Recording System Page|15 CopyrightUltraDisk™2010Allrightsreserved  Explain: If setting the EXT123 is not record, this Extension dial call out or incoming caller all not record the list & voice in the database, if user need keep the record in the Indexmain.mdb, can setting the “Y” in the “If Keep Info”, but not save the Voc file. Keep EXT record Command: If setting the Value is **123 When Setting the Extension is not record, system don’t save the reco

  • UltraDisk DVR14, Telephone Voice Recording System Page|7 CopyrightUltraDisk™2010Allrightsreserved  RecordingsoftwareInstallation Default Admin password: 88888 After installing the recording card, start the PC and install the Recording software. 1. Double click the Setup.exe file in the Installation CD. Setup Wizard will guide you through the installation process. 2. A shortcut will be added in the Desktop and in the P

  • UltraDisk DVR14,  ‐34‐ Default DEMO Password :88888 2. Press Hot key F8, showing Database setting option, Select ACCESS & path 3. Testing Connection, if success, please save the setting 4. restart the Popup system Log on by Demo user 4.5.3 Popup Main operation              PopupSystemConfig Customer info will show- ing

  • UltraDisk DVR14, Telephone Voice Recording System Page|35 CopyrightUltraDisk™2010Allrightsreserved  Appendix1 ConnectingtheAnalogRecordingcardforaDigitalPhone "Digital Feature phone Handset recording" The TVRS has a unique feature for handset recording unlike common recording software that can only do recording. The TVRS can get the dialed number and tell whether it is an incoming / outgoing type from the CAS after the call is finished.) Setting Company info to he

  • Telephone Voice Recording System Page|33 CopyrightUltraDisk™2010Allrightsreserved  SoftwareInstallation 1. Double click the Setup.exe file in the Installation CD. Setup Wizard will guide you through the installation process. C:\Program Files\

  • UltraDisk DVR14, Telephone Voice Recording System Page|17 CopyrightUltraDisk™2010Allrightsreserved  Step 3 TVRS : Enter the Channel Setting as shown. Enter Line No. , Set Type to TRK. You can find the relay number through the toll software using the phone to dial the external number with relay device. Setup the corresponding channel and save. Restart the recording software to take effect. TRK must be as same as the TRK number output from the Call Accounting Software. (You can pick up an extension an

  • UltraDisk DVR14, Telephone Voice Recording System Page|31 CopyrightUltraDisk™2010Allrightsreserved  8. Restart the computer. Web search address within the LAN: Example: 192.168.0.187/trs-web Web search address outside the LAN: Example: 221.230.128.15/trs-web If you want to access the web outside the LAN, you should setup the local IP address and port on the router within your LAN. This is usually entered in the virtue manager of the router. Default Port is 80. 3.6.2.3 Using the Web Player After logging in, you can find the recording list and can hear the recorded files

  • UltraDisk DVR14,  ‐12‐ Note: The ZS-U2100 series products do not have this function InitialNumberProcess(Headcode) In order to identify phone numbers from the phone book or customer database, you have to delete or cor- rect some abnormal Caller IDs and dialed numbers that have the telecom service head-code. Incoming Head-codes For example, consider Caller ID: 075528282828. If you have set the area code in the Incoming head- codes, then the system will remove 0755, and search onl

  • UltraDisk DVR14, Telephone Voice Recording System Page|29 CopyrightUltraDisk™2010Allrightsreserved  Stop recording When silence exceeds (sec.): is only for Audio mode record function, the default value is 12 sec., if setting short low this time, the Voice will divide into more files. Multimeter: only for ZS-4200 series: If have a channels can’t record, can use this tools checking the line Voltage 1. choose the Channel ID,

  • UltraDisk DVR14,  ‐16‐ Setting with CAS a. System\Database file setting\ Generals Information for Digital Recorder b. System\Database file setting\Open Channel to Telephone voice Recording System c. Choose PBX Type is ZDR2000 & save it Use PBX Output info when record TRK: If the Out line Dial-No. Can’t shows accurately by TVRS, can choose this Option use the PBX Output with Call Accounting System. Use PBX Output info when record EXT: same for TRK this function Step 2: Enter the CAS S

  • UltraDisk DVR14,  ‐32‐ If you are unable to open the recording list window, disable the Popup Blocker as follows: Go to Internet Explorer. Click Tools-> Internet Options->Privacy->Uncheck Block Pop ups. 4.CustomerIncomingCallerIDPopupSystem Note: Need Out line have received Incoming Caller can use 4.1 System Basic Features: ● Support English/Chinese-Simp/ Chinese-Trad Windows 2000/2003/XP。 �

  • UltraDisk DVR14,  ‐22‐ 3.2.10 Advanced Setup Language: Set the Language for the interface. Default is AUTO The software detects the language from the Operating system automatically. USER: The user sets the language. (Advanced Tool- >Edit Local Language) System include support ARA,French,Hebrew,Korean,Poland,Spanish,Turkish, Portuguese,Vietnam… language Playing through the Sound Card: Use the sound card to playback the record

  • UltraDisk DVR14,  ‐10‐ Only record special Number, the other call all not recording Sample: if only the record 10000 NO. setting same for this step. 1. choose the ‘Record Special Number Only 2. put in the 10000 Tel NO.  AutoBackup 1. Database Auto Backup (index- main.mdb) When a call is finished, the call log data will be stored in the index- main.mdb and in the Backup Data- base file. The default f

  • UltraDisk DVR14, Telephone Voice Recording System Page|25 CopyrightUltraDisk™2010Allrightsreserved  WorkTime The Work-Time is be dead against all Channels recording work start time & end time Scan setting 4 mode time phases Find&Play(RecordingSearch) Record Search It’s very easy to search and to play the recorded voice files from among many number of recorded voice files. Click "Find & Play". Play: select a recording list Click "Play” button . system will automatically play the selected file. If you want to

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