Aastra 9143i Administrator's Manual

Text of Aastra 9143i User Guide:

• Operational Features 41-001160-03 Rev 00, Release 2.5 5-17 Configuring Operational Features Emergency Dial Plan and Pattern Matching The IP Phones support emergency dialing using pattern matching and prepend dial plan functionality. There are two ways to dial a number on the phone: • dialing digit-by-digit (i.e., select line and dial) • dialing by string (i.e., p

• Operational Features 5-92 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide DND Key Mode The IP phones have a feature you can enable called "Do not Disturb (DND). An Administrator or User can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you want t

• Aastra 9143i, Operational, Basic, and Advanced Parameters A-66 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Parameter – dst end month Configuration Files aastra.cfg, <mac>.cfg Description The month that DST ends. Valid values are 1 to 12 (January to December). Format Integer Default Value N/A Range 1 (January) 2 (February) 3 (March) 4 (April) 5 (May) 6 (June) 7 (July) 8 (August) 9 (September) 10 (October) 11 (November) 12 (December) Example dst end month: 12

• Operational, Basic, and Advanced Parameters 41-001160-03 Rev 00, Release 2.5 A-161 Parameter– action uri disconnected Aastra Web UI Advanced Settings->Action URI->Event Configuration Files aastra.cfg, <mac>.cfg Description Specifies the URI that the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state.

• Aastra 9143i, Global SIP Settings 4-106 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Configuring RTCP Summary Reports Use the following procedure to configure RTCP summary reports. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “RTCP Summary Reports” on page A-47.

• Aastra 9143i, Operational Features 5-328 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Reference For more information about customizing the phones using XML objects, contact Aastra Customer Support regarding the “Aastra XML Development Guide.” Use the following procedure to use the XML feature on the IP phone. IP Phone UI Step Action For 8 and 11-Line LCD pho

• Aastra 9143i, Sample Configuration Files 41-001160-03 Rev 00, Release 2.5 C-5 # NAT device between the server and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # seconds between keep alive messages # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # th

• Aastra 9143i, Operational Features 41-001160-03 Rev 00, Release 2.5 5-367 Configuring Operational Features “SIP Join” Feature for 3-Way Conference (not applicable to the 6751i) The IP Phones support RFC 3911 which allows an additional caller to join an active call between two parties if the caller knows the dialog information. This feature begins a conference using a join header as described in RFC 3911. The “SIP Join“ feature provides the following: • Security via the whitelist (which is a feature that already exists on the phone). • Initiates an offhook action

• Operational Features 5-56 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Secondary Dial Tone The IP phones now support a feature that allows the user to dial a predefined dial string, obtain a dial tone, and continue dialing. A User or Administrator can configure this using the existing Dial Plan feature on the phone. You can enter a new character string in the

• Aastra 9143i, Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters A-250 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Handset Feature Keys (for CT Models ONLY) Parameter – feature key selection list Configuration Files aastra.cfg, <mac>.cfg Description Allows you to specify which key types to display and the order in which to display them in the “Type” list for the feature keys (CT models only) when configuring the keys in the Aastra Web UI. If no value is specified for this “feature key selection list” parameter, the key “Type” list displays ALL of the key types by default in the Aastra Web UI. : 1. Any key types configure

• Troubleshooting 9-10 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide 4 Click to save your settings. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click to restart the IP phone. To set blog modules: 7 Select a module for which you want to have log files created, and sent to a blog. 8 Enter a debug level value in the “Debug Level” field for a

• Aastra 9143i, Troubleshooting Solutions 9-24 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide How do I erase the phone’s local configuration? IP Phone UI Step Action 1 Press on the phone to enter the Options List. 2Select Administrator Menu and enter your Administrator Password (default is 22222). 3Select Erase Local Config. 4 For 3-Line LCD Displays:: The “Erase local config?” prompt displays. Press # to confirm. For 8 and 11-Line LCD Displays:: The “Erase local config?” prompt displays. Press Erase to confirm. Aastra Web UI Step Action 1 Click on Operation->Reset->Current Settings. 2 In the "Remove Loca

• Aastra 9143i, Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action 1 Open your web browser and enter the phone’s IP address or host name into the address field. The following is an example of the Login screen that displays. IP address or host name

• Aastra 9143i, Global SIP Settings 41-001160-03 Rev 00, Release 2.5 4-95 Configuring Network and Session Initiation Protocol (SIP) Features Real-time Transport Protocol (RTP) Settings Real-time Transport Protocol (RTP) is used as the bearer path for voice packets sent over the IP network. Information in the RTP header tells the receiver how to reconstruct the data and describes how the bit streams are packetized (i.e. which codec is in use). Real-time Transport Control Protocol (RTCP) allows endpoints to monitor packet delivery, detect and compensate for any pack

• Aastra 9143i, Administrator Level Options 41-001160-03 Rev 00, Release 2.5 3-41 Administrator Options Advanced Network Settings Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description DHCP User Class DHCP User Class dhcp userclass Specifies the User Class DHCP Option 77 that the phone sends to the configuration server with the DHCP Request packet. Note: If you specify a value for this parameter, you must restart your phone for the change to take affect. Any change in its value during start-up results in an automatic reboot. For more information, see “Using Option 77 User Class on the IP Phone” on page 4-14. Dow

• Aastra 9143i, Operational Features 41-001160-03 Rev 00, Release 2.5 5-15 Configuring Operational Features Using the Configured Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. 3 In the “Type” field, select Phone Lock from the list of options. 4 Click to save your changes. IP Phone UI Step Action Lock the phone: 1 Press the LOCK softkey. The phone locks. The LED for the softkey AND the Message Waiting Lamp illuminate steady ON. An �

• Aastra 9143i, Administrator Level Options 3-64 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Local SIP TLS Port sip local tls port Specifies the local source port (SIPS/TLS) from which the phone sends SIP messages. Note: It is recommended that you avoid the conflict with any TCP ports being used. For example: WebUI HTTP server on 80/tcp and HTTPS on 443/tcp. For more information, see Chapter 4, “SIP and TLS Source Ports for NAT Traversal” on page 4-37. Registration Failed Retry Timer sip registration retry timer Specifies the time, in seconds, that the phone waits betw

• Aastra 9143i, Encrypted Files on the IP Phone 41-001160-03 Rev 00, Release 2.5 7-7 Encrypted Files on the IP Phone Configuring Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones. Configuration Files For specific parameters you can set in the configuration files for automatic update, see Appendix A, the section, “Configuration Encryption Setting” on page A-270.

• Aastra 9143i, Operational Features 5-132 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide You can enable/disable “Directed Call Pickup” using the configuration files or the Aastra Web UI. Notes: 1. The default method for the phone to use is Directed Call Pickup over BLF if the server provides applicable information. If the Directed Call Pickup over BLF information is missing in the messages to the server, the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration. 2. You can define only one pref

• Aastra 9143i, Operational Features 41-001160-03 Rev 00, Release 2.5 5-133 Configuring Operational Features Enabling/Disabling Directed Call Pickup Use the following procedure to enable or disable the Directed Call Pickup feature on the IP phone. Configuration Files To enable/disable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the section, “Directed Call Pickup (BLF or XML Call Interception) Settings” on page A-208. Aastra Web UI 1 Click on Basic Settings->Preferences->Directed Call Pickup Settings. 2 Enable the "Directed Call

• Operational Features 5-318 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide You can also use the following attributes/options with the XML objects to further customize your XML applications: Attribute/Option Description/Usage Valid Values Beep Enables or disables a BEEP option to indicate a status on the phone. Use with: XML object (See Appen

• Aastra 9143i, Operational Features 5-332 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Variable Descriptions action uri registration event Registration Event $$REGISTRATIONSTATE$$ $$REGISTRATIONCODE$$ action uri incoming Incoming Call $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$INCOMINGNAME$ $$LINESTATE$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$LOCALIP$$ action uri outgoing Outgoing Call $$REMOTENUMBER$$ $$SIPUSERNAME$$ $$LINESTATE$$ $$LOCALIP$$ action uri offhook Offhook $$LINESTATE$$ $$LOCALIP$$ action uri onhook Onhook $$LOCALIP$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$LINESTAT

• Aastra 9143i, Operational Features 41-001160-03 Rev 00, Release 2.5 5-7 Configuring Operational Features Resetting a User Password If a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock. Use the following procedure to reset a user password. Aastra Web UI 1 Click on Operation->Phone Lock.

• Aastra 9143i, Operational Features 5-12 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Locking/Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI 1 Click on Operation->Phone Lock. Lock the phone: 2 In the “Lock the Phone?” field, click . The phone locks dynamically and displays the following message: “Phone is locked”. Unlock the phone: 3 Click on Operation->Phone Lock. 4 In the “Unlock the Phone?” field, click . The phone unlocks dynamically and displays the f

• Aastra 9143i, IP Phone Models 41-001160-03 Rev 00, Release 2.5 1-5 Overview A Power over Ethernet (PoE) inline power injector supplies 48V power to the IP phone through the Ethernet cable on pins 4 & 5 and 7 & 8. Reference For more information about installing the PoE and additional Ethernet cable, see your phone-specific Installation Guide. Optional Accessories (for 6731i and 6751i IP Phones) The following are optional accessories for the 6731i and 6751i IP Phones. Optional Accessories (for 6753i, 6755i, 6757i, and 6757i CT IP Phones) The following are optional accessories for the 6753i, 6755i, 6757i, and 6757i CT IP Phones. Warning: Do not use this inline PoE power injector to power othe

• Aastra 9143i, Operational Features 5-110 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Configuring Group Paging RTP Settings Use the following procedure to configure Group Paging RTP Settings using the configuration files. Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI . Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Group Paging RTP Settings” on page A-203. Aastra Web UI 1 Click on Basic Settings->Preferences->Group Paging RTP Settings.

• Aastra 9143i, Administrator Level Options 3-90 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide MD5 Password MD5 Password md5 password Specifies the password used for the MD5 authentication of the phone. Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings-> 802.1x Support->EAP-MD5 Settings->MD5 Password. The password displays as “*******”. For more information, see Chapter 6, the section, “802.1x Support” on page 6-31. EAP-TLS 802.1x Mode EAP Type eap type Specifies the type of authentication to use on the IP Phone. For more information, see Chapter 6, the section, “802.1x Support” on page 6-31. Identity

• Aastra 9143i, Operational, Basic, and Advanced Parameters A-112 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Missed Call Summary Subscription Settings Global Parameters Parameter – sip missed call summary subscription Missed Call Summary Subscription (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. For example, phones A, B, and C are connected to the

• Aastra 9143i, Operational Features 5-152 41-001160-03 Rev 00, Release 2.5 IP Phone Administrator Guide Reference For more information about key functions for your model phone, see your Model-specific User’s Guide. Phone Lock (Not applicable to the cordless handsets on CT models) phone lock Phone Lock Indicates the key is configured as a phone lock key, allowing you to press this key to lock/ unlock the phone. For more information about the lock/unlock key, see “Locking IP Phone Keys” on page 5-49. Paging paging Paging Indicates the softkey is set for Group Paging on the phone. Pressing this key automatically sends a Real Time Transport Protoco

• Aastra 9143i, Locking Parameters in the Configuration File The IP Phones allow you to lock individual configuration parameters to prevent an end user from changing the configuration on the phone. This feature allows service providers to prevent the end-user from changing the values of specific parameters that would affect the service they provide. An Administrator can lock parameters on the phone by placing an exclamation mark ( !) before the parameter in the configuration file. For example, !admin password: 22222 !emergency dial plan: 911|999 You can lock parameters on the phone using the conf

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