NComputing X350 Operation & User’s Manual
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NComputing X350, X350 and X550 User Manual Page 30 Using the vSpace 4 or 5 Management Console Start the management console from the Windows Start menu. The application is called "vSpace Console." You can also start the management console by right-clicking on the NComputing icon in the system tray and selecting "vSpace Management Console" or by simply double- clicking on the NComputing icon in the system tray. The color of the NComputing system tray icon displayed on the administrator’s host station provides vSpace s
NComputing X350, X350 and X550 User Manual Page 13 Install the NComputing vSpace Software This user manual applies to vSpace 4, 5 and 6 for Windows. For vSpace on Linux, please refer to the separate Installation Guide for Linux provided with the Linux software download. Note that screen shots included below for reference may vary slightly depending on the version of vSpace and the operating system you are installing. IMPORTANT! Per the instructions below, always check the NComputing website for the latest vSpace software. The software on the CD in your package may not be the latest version. You can view a chart specify
NComputing X350, X350 and X550 User Manual Page 7 Product Overview NComputing vSpace desktop virtualization software divides your host PC's resources into independent virtual workspaces that give each user their own full PC experience. The X-series PCI card connects your PC to each of the XD2 access devices through a standard Category 5e or shielded Category 6 cable (sold separately). Each XD2 connects to a user’s keyboard, monitor, mouse and speakers. All these components work together to
X350 and X550 User Manual Page 9 that with host systems as described above, six or more stations can run independent video streams at native DVD resolution (720 x 480). Several stations (3-4) can also run full-screen video (at 1024x768). Of course, performance depends on several factors, including the shared PC specifications, monitor resolution, video fi
NComputing X350, X350 and X550 User Manual Page 25 You will then see a registration progress bar. Once the online registration process has completed, you can view the results. Click on the "Finish" button. Note: with vSpace 6, if you entered your registration information during installation and you were online at that time, your system may have registered automatically in the background so that at this stage in the manual registration process you will get a notice indicating that the system has already been registered. Offline Registration Using the offline registration option, you will create a file containing the PCI card number and the user re
NComputing X350, X350 and X550 User Manual Page 43 USB-Device Assignment(s) In the "USB-Device Assignment(s)" item, you can control which USB ports on the host PC are connected to which access device (station). To use this function, navigate the tree to select a connected USB device. After selecting a device, the following information will be displayed in the right-hand window. The device's name. The device's description. A check box for "Allow all users access to every USB port.” When this is selected, all stations are connected, as if on one hub. When it is not selected, a list of “stat
NComputing X350, X350 and X550 User Manual Page 52 Glossary Access device (XD2): a multi-user computing station using NComputing patented technology. It doesn't use a CPU, VGA or main chipsets. It shares the resources of the host PC using NComputing vSpace software and a PCI card containing a system-on-a- chip (SoC). Administrator: a person who is responsible for managing a multi-user computing environment, such as a local area network (LAN). Administrator responsibilities typically include:
NComputing X350, X350 and X550 User Manual Page 28 If there is a new version available, click on the “Download” button to start the update process. When the download is complete: 1) if you previously used the Options button to select “save update program to disk,” the update will be saved to disk for you to apply later; 2) if you didn’t use the Options button to modify the standard update behavior, installation of the new version will immediately begin. If there was no new version available, simply click on the “Exit” button. You will be asked to confirm tha
NComputing X350, X350 and X550 User Manual Page 33 Refresh: refreshes the information displayed in the right pane. Export List: Exports a list (tab- or comma-delimited text file) that can be used to keep a record of which users (if any) are logged-in to each station at a given point in time. Properties: Displays or modifies the properties defined for that particular PCI card. NOTE: All stations attached to the same X350/X550 PCI card will use the same resolution and color depth that is set in the Administration Console. Selecting the Properties option brings up a new window that allows setting
NComputing X350, X350 and X550 User Manual Page 15 7. At the "Create Password for Administrator" screen, select whether to use or disable use of an administrator password. If you choose to use an administrator password, enter it and retype it. Click on the "Next" button. Note: This password only applies to the vSpace software installed on the host PC. Resetting a forgotten password will require uninstalling and reinstalling the vSpace software. Therefore, the system administrator needs to manage this password carefully. Note: The NComputing Administration Console allows you to administer vSpace software and parameters as
X350 and X550 User Manual Page 23 To proceed with online registrations, select the “Register vSpace server software” option. If the host PC doesn’t currently have an Internet connection or you prefer to register offline, select the “Continue offline registration” button. Click “Next” to proceed with the selected registration option.
X350 and X550 User Manual Page 49 To view device-specific configurations, including Auto Logon and Monitor Power-off, expand the Terminals list, right-click on the desired Station and choose “Station Settings.” Check the “Enable Auto Logon” checkbox, type in the desired user credentials and click “OK” to enable this feature (this can also be set from the
NComputing X350, X350 and X550 User Manual Page 24 unregistered PCI card(s) will have the appropriate box checked. Click on the "Next" button to proceed. The Registration Type screen is displayed. This screen allows you to pick how you will register your X350/X550 PCI card. Note: If you use a proxy server for Internet connectivity, enter the proxy connection data here. To register vSpace online, select the “Register online” button. To register offline, select the �
X350 and X550 User Manual Page 38 The parameters configurable from this window are: Station name: The “provisioned name” of the station Automatically turn station on when system starts: If you uncheck this checkbox, the station (and its monitor) will not start when the system boots up. This is normally left to on by default; otherwise, yo
NComputing X350, X350 and X550 User Manual Page 4 Safety Information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product. A user must read this User Manual carefully before use and properly follow the instructions. Make sure that the place of installation is not too hot (above 35˚C), too cold (below 0˚C) or too wet (above 85% relative humidity). Avoid any severe impacts to the product. Make sure that the product is not exposed to direct sunlight or any hot machinery. Please
NComputing X350, X350 and X550 User Manual Page 27 Uninstalling vSpace To uninstall the vSpace software, select Start > NComputing vSpace > Uninstall. Follow the prompts and the vSpace software will be removed from the host PC. You will be prompted to restart the host PC to complete the process. Updating the vSpace Software This section describes how to update the vSpace 4/5 and vSpace 6 software. See the section below for information on updating vSpace 4/5. To update vSpace 6, skip ahead to the next section. Updating vSpace 4 and 5 Once you have successfully completed the registration process, yo
NComputing X350, X350 and X550 User Manual Page 10 Install the Hardware Before attempting to install the X350/X550 kit, verify that your Windows or Linux OS is supported by vSpace, and that the OS is properly installed, updated and all devices viewable in the OS device manager are working properly. Also, check to be sure your package includes one X550 (or X350) PCI card, five (or three) XD2 devices, the vSpace installation CD, and ten (or six) monitor mounting screws. Install the X-series PCI Card 1. Disconnect all peripheral and power cables from the host PC. 2. Remove the host PC system cover. 3. Locate an available PCI slot for the X-series PCI card.
X350 and X550 User Manual Page 34 NOTE: Changing the PCI card’s resolution and/or color depth is only allowed from the Administration console on the local system. Properties for cards inside other network systems can be remotely viewed, but resolution/color depth changes cannot be remotely applied. Right-click a station in the left window to force that station (and the
NComputing X350, X350 and X550 User Manual Page 40 The "System Settings" item shows the following settings for the vSpace software. Double-click on the name of the setting to adjust it, unless it is read-only, which is specified below. Maximum number of stations (incl. Host): the maximum number of sessions the vSpace software is configured to support. This number includes the host PC. This setting is read-only. Current number of additional stations: the number of additional stations. This setting is read-only.
NComputing X350, X350 and X550 User Manual Page 45 When you click on the "Apply" button, changes to the USB-device assignments are saved. To discard changes, simply navigate to another tree item or close the console without clicking on the "Apply" button, but you will be reminded that you may wish to save the settings you made. Note: In order to view the current status of USB devices connected to the system (for example, after you’ve added a new USB device), you must press the “F5” key or click o
NComputing X350, X350 and X550 User Manual Page 14 If the installer does not automatically launch, go to "My Computer," open the CD drive icon, and manually start the installation using the .exe file. 3. At the installation screen, follow the prompts to install the software. Before actual installation starts, the software may attempt to connect to the Internet to compare the software version on the CD with the latest software version on the NComputing update server. If there is a later version on the NComputing server, a prompt will appear to ask if you want to use
NComputing X350, X350 and X550 User Manual Page 51 Troubleshooting Error message: “Station x. stopped!” This message appears on the access device when the station is not yet logged in or has logged off. I can’t connect to the host PC. Make sure the access device’s cable is connected to the host PC, the host PC is running and the X350/X550 card has been registered. Checking that the X350/X550 PCI Card and software are installed correctly. On the host PC, open the Control Panel and then open the “System” item. Select the “Device Manager” tab and expand the “Multifunction adapters” item. You can check the installation status of the drivers here. For more tro
NComputing X350, X350 and X550 User Manual Page 8 Four users can share a single PC with one X350 kit. With two X350 kits, you can add six users to a PC for a total of seven users sharing one PC. Minimum System Requirements Host Computer Refer to the “vSpace Operating System Support Matrix” in the NComputing Knowledge Base for the latest information on supported operating system versions (note that unless specifically listed in the OS support matrix document, a new OS service pack may not be supported by then-current vSpace softwa
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