Astra 6731i Operation & User’s Manual

Text of Astra 6731i User Guide:

• Astra 6731i, Model 6731i IP Phone User Guide 189 Troubleshooting Solutions How do I lock my phone? You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the following: • In the IP Phone UI at the path Options->Phone Lock. • In the Aastra Web UI at the path Operations->Phone Lock. • At a configured Phone Lock key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Phone Lock Key” on page 97. Use the f

• Astra 6731i, 106 Model 6731i IP Phone User Guide Making Calls Deleting from the Redial List Delete All Items 1. Press . 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. For muted calls, the Mute key LED is ON. Press the button at any time to mute handset, headset, or handsfree. The mute light flash

• Astra 6731i, Model 6731i IP Phone User Guide 131 Managing Calls Account Configuration (DND and Call Forwarding) The 6731i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD. The three modes you can set on the phone for these features are: • Account • Phone •Custom The following paragraphs describe account-based DND and CFWD: • DND Account-Based Configuration • Call Forward Account-Based Configuration DND Account-Based Configur

• Astra 6731i, 192 Model 6731i IP Phone User Guide Limited Warranty After Warranty Service Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions; In North America, contact our service information number: 1-800-574-1611. Outside h America, contact your sales representative. Note: Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warra

• Astra 6731i, viii Table of Contents Table of Contents Available Features Enabled by Administrators .....................................................................178 Outgoing Intercom Calls .......................................................................................................178 Missed Call Summary Subscription .....................................................................................178 Customizable Callers List Key ...........................................................................................

• 158 Model 6731i IP Phone User Guide Additional Features 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking the check box. 3. Click to save your settings.

• Astra 6731i, 134 Model 6731i IP Phone User Guide Managing Calls 4. Click on Basic Settings->Account Configuration. 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. 6. Click to save your changes. The changes takes affect immediately without a reboot. Using DND Modes via the IP Phone UI After you add a DND key to your phone, you can toggle the DND state using this key on the phone. Use the following procedure to enable/disable DND on the IP Phone. The following procedures assume you have already configured a DND key AND assumes there are three accounts configured on the phone. Notes

• Astra 6731i, Model 6731i IP Phone User Guide 97 Line Keys and Programmable Keys Phone Lock Key You can configure a programmable key on the phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Use the following procedure to configure a key as a lock/unlock key in the Aastra Web UI. Configuring a Phone Lock Key 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.) 3. In the "Type" field, select Phone Lock. 4. Click

• Astra 6731i, Model 6731i IP Phone User Guide 121 Managing Calls Delete an Entry from the Directory List You can delete a single entry from the Directory List, or you can delete all entries from the Directory List. Use the following procedures to delete a single entry or all entries from the Directory List. Use the following illustration as a reference. Delete a Single Entry 1. Press the Directory Key. 2. Press 2 and 5 to find the entry you want to delete. 3. Press the Delete Key. The "DELETE again to erase this item" prompt displays. 4. Press the Delete Key again at the prompt to erase the entry. Delete All Entries 1. Press

• Astra 6731i, 146 Model 6731i IP Phone User Guide Managing Calls 10. For the CFWD No Answer state, in the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 11. Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 12. Pres

• Astra 6731i, 176 Model 6731i IP Phone User Guide Additional Features Configuring Group RTP Paging Use the following procedure to configure RTP streaming on the receiving end for Paging applications using the Aastra Web UI. 1. Click on Basic Settings->Preferences->Group Paging RTP Settings. 2. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phone listens for incoming multicast RTP packets. Enter the IP address in dotted decimal format. (for exa

• Astra 6731i, Model 6731i IP Phone User Guide 143 Managing Calls 8. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. 9. Press SET to save the change. 10. For the CFWD No Answer state, In the CFWD Number screen, press the DOWN arrow key to scroll to the CFWD No. Rings screen and press CHANGE. 11. Press NEXT to select the number of rings to apply to the phone for call forwarding incoming c

• Astra 6731i, Model 6731i IP Phone User Guide 95 Line Keys and Programmable Keys Configuring a Services Key 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.) 3. In the "Type" field, select Services. 4. Click to save your changes. Aastra Web UI Note: Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.

• Astra 6731i, 24 Model 6731i IP Phone User Guide Customizing Your Phone Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone. Ring Tones There are several distinct ring tones a user can select from to set on the IP phones. You can enable/disable these ring tones on a global or per-line basis. The following table identi

• Astra 6731i, Model 6731i IP Phone User Guide 107 Receiving Calls Receiving Calls When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. Answering an Incoming Call To answer the call • For handsfree operation, press or the line/call appearance button for the incoming call. • Press for handsfree or headset operation. • Lift the handset for handset operation. If the phone is already connected to a call,

• Astra 6731i, 154 Model 6731i IP Phone User Guide Additional Features Suppress DTMF Playback A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the keys on your phone. When suppression of DTMF playback is disabled, and you press a key, the IP phone dials the stored number and displays each digit as dialed, in the LCD window. When the suppression of DTMF playback is enabled, the IP phone dials the stored number and displays the entire number immediately in the LCD window, allowing the call to be dialed faster. DTMF playback suppression is disabled by default. Suppressi

• Model 6731i IP Phone User Guide Index-1 Index Numerics 6731i customizing 12, 24 feature 2 getting started 4 idle screens 7 incomplete configuration message 8 installation and setup 3 keys and key descriptions 9 no service message 8 plugging in the phone 4 requirements 2 A Aastra Web UI Basic Settings parameters 18 Operaton parameters 17 phone status 17 about this guide 1 account configura

• Model 6731i IP Phone User Guide 87 Line Keys and Programmable Keys Configuring a Speeddial/Xfer Key 1. Click on Operation->Programmable Keys. 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.) 3. In the "Type" field, select Speeddial/Xfer. 4. In the “Value” field, enter the sp

• Model 6731i IP Phone User Guide A-1 Appendix A - Time Zone Codes Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - United Arab Emirates (Dubai) AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-V

• Astra 6731i, Model 6731i IP Phone User Guide 55 Line Keys and Programmable Keys 5. Press the Save key to finish. Creating a Speeddial Using a Programmable Key 1. Click on Operation->Programmable Keys. . 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.) 3. In the "Type" field, select Speeddial to apply to the key. 4. In the "Value" field, enter the phone number, extension, or speeddial prefix to apply to this hard key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "1234

• Astra 6731i, 28 Model 6731i IP Phone User Guide Customizing Your Phone Set Audio The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6731i allows you to use a handset, a headset connected through the handset port, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls. There are four audio mode opti

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